Mission: INSIGHT works to inspire confidence, build skills, and empower people who are blind and visually impaired to become full integrated, equally valued members of societ ... (More)

INSIGHT is a 501(c)(3) organization, with an IRS ruling year of 1942, and donations are tax-deductible.

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Contact Information

  http://www.in-sight.org/

 43 Jefferson Boulevard
Warwick RI 02888 

  401-941-3322


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Star Rating System by Charity Navigator


Charity Navigator evaluates a nonprofit organization’s financial health including measures of stability, efficiency and sustainability. We also track accountability and transparency policies to ensure the good governance and integrity of the organization.




Exceptional

This charity's score is 94.44, earning it a 4-Star rating. Donors can "Give with Confidence" to this charity. 

This score is calculated from two sub-scores:

This score represents Form 990 data from 2019, the latest year published by the IRS.

View this organization’s historical ratings.


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Star Rated Report

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Program Expense

Program Expense Ratio

82.5%


The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s).


This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver. Dividing a charity's average program expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Administrative Expenses

14.3%


As reported by charities on their IRS Form 990, this measure reflects what percent of its total budget a charity spends on overhead, administrative staff and associated costs, and organizational meetings. Dividing a charity's average administrative expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Fundraising Expenses

3.1%


This measure reflects what a charity spends to raise money. Fundraising expenses can include campaign printing, publicity, mailing, and staffing and costs incurred in soliciting donations, memberships, and grants. Dividing a charity's average fundraising expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Liabilities to Assets Ratio

0.5%


The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990).


Part of our goal in rating the financial performance of charities is to help donors assess the financial capacity and sustainability of a charity. As do organizations in other sectors, charities must be mindful of their management of total liabilites in relation to their total assets. This ratio is an indicator of an organization’s solvency and or long term sustainability. Dividing a charity's total liabilities by its total assets yields this percentage.


Source: IRS Form 990

Fundraising Efficiency

$0.06


The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.


Source: IRS Form 990

Working Capital Ratio

12.62 years


Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed Form 990. We include in a charity's working capital unrestricted and temporarily restricted net assets, and exclude permanently restricted net assets. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.


Source: IRS Form 990

Program Expense Growth

2.86%


We compute the average annual growth of program expenses using the following formula: [(Yn/Y0)(1/n)]-1, where Y0 is a charity's program expenses in the first year of the interval analyzed, Yn is the charity's program expenses in the most recent year, and n is the interval of years passed between Y0 and Yn.


Source: IRS Form 990

Governance


Charity Navigator looks to confirm on the Form 990 that the organization has these governance practices in place.


Sources Include: IRS Form 990

Governance:
Independent Voting Board Members  ... (More)
No Material Diversion of Assets ... (More)

A diversion of assets – any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft – can seriously call into question a charity's financial integrity. We check the charity's last two Forms 990 to see if the charity has reported any diversion of assets. If the charity does report a diversion, then we check to see if it complied with the Form 990 instructions by describing what happened and its corrective action. This metric will be assigned to one of the following categories:

  • Full Credit: There has been no diversion of assets within the last two years.

  • Partial Credit: There has been a diversion of assets within the last two years and the charity has used Schedule O on the Form 990 to explain: the nature of the diversion, the amount of money or property involved and the corrective action taken to address the matter. In this situation, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: There has been a diversion of assets within the last two years and the charity's explanation on Schedule O is either non-existent or not sufficient. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Audited Financials Prepared by Independent Accountant ... (More)

Audited financial statements provide important information about financial accountability and accuracy. They should be prepared by an independent accountant with oversight from an audit committee. (It is not necessary that the audit committee be a separate committee. Often at smaller charities, it falls within the responsibilities of the finance committee or the executive committee.) The committee provides an important oversight layer between the management of the organization, which is responsible for the financial information reported, and the independent accountant, who reviews the financials and issues an opinion based on its findings. We check the charity's Form 990 reporting to see if it meets this criteria.

  • Full Credit: The charity's audited financials were prepared by an independent accountant with an audit oversight committee.

  • Partial Credit: The charity's audited financials were prepared by an independent accountant, but it did not have an audit oversight committee. In this case, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: The charity did not have its audited financials prepared by an independent accountant. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Does Not Provide Loan(s) to or Receive Loan(s) From Related Parties ... (More)
Documents Board Meeting Minutes ... (More)
Distributes 990 to Board Before Filing ... (More)
Compensates Board ... (More)

Policies


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization has these policies in place.


Sources Include: IRS Form 990 and organization's website

Policies:
Conflict of Interest  ... (More)
Whistleblower ... (More)
Records Retention and Destruction ... (More)
CEO Compensation Process ... (More)
Donor Privacy ... (More)

Donors have expressed extreme concern about the use of their personal information by charities and the desire to have this information kept confidential. The exchanging and sale of lists for telemarketing and the mass distribution of "junk mail," among other things, can be minimized if the charity assures the privacy of its donors. Privacy policies are assigned to one of the following categories:

  • Yes: This charity has a written donor privacy policy published on its website, which states unambiguously that (1) it will not share or sell a donor's personal information with anyone else, nor send donor mailings on behalf of other organizations or (2) it will only share or sell personal information once the donor has given the charity specific permission to do so.

  • Opt-out: The charity has a written privacy policy published on its website which enables donors to tell the charity to remove their names and contact information from lists the charity shares or sells. How a donor can have themselves removed from a list differs from one charity to the next, but any and all opt-out policies require donors to take specific action to protect their privacy.
  • No: This charity either does not have a written donor privacy policy in place to protect their contributors' personal information, or the existing policy does not meet our criteria.

The privacy policy must be specific to donor information. A general website policy which references "visitor" or "user" personal information will not suffice. A policy that refers to donor information collected on the website is also not sufficient as the policy must be comprehensive and applicable to both online and offline donors. The existence of a privacy policy of any type does not prohibit the charity itself from contacting the donor for informational, educational, or solicitation purposes.

(Less)

Transparency


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization makes this information easily accessible.


Sources Include: IRS Form 990 and organization's website

Transparency:
CEO Salary Listed on 990 ... (More)
Board of Directors Listed on Website ... (More)
Key Staff Listed on Website ... (More)
Audited Financial Statements on Website ... (More)
Form 990 Available on Website ... (More)

Additional Information

Unscored

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Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

Presented here are this organizations key compensated staff members as identified by our analysts. This compensation data includes salary, cash bonuses and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting



Christopher Butler, Executive Director

$91,348 (10.31% of Total Expenses)


Source: IRS Form 990 (page 7), filing year 2020

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activities:

Job training, counseling, or assistance (BMF activity code: 566)

Aid to the handicapped (see also 031) (BMF activity code: 160)


Foundation Status:

Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi) (BMF foundation code: 15)


Affiliation:

Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.


INSIGHT reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Revenue

  • Staffing


How COVID-19 impacted the organization's operations financially:

Due to government-mandated closures and restrictions, many of our in-person services were curtailed or needed to move online. We applied for and received a PPP loan which allowed us to remain fully staffed throughout the pandemic. Our optometrist was activated for full-time National Guard duty, which meant that she was unavailable to us from April 2020 until June 2021. As we were unable to offer low vision services during this time our fee for service income was negatively affected. Our pediatric low vision program was put on hold for several months due to COVID restrictions which led to a decrease in fee for service income. The work from home mandates negatively affected the commercial leasing market. As a result, we were unable to fill two vacant commercial spaces in our building which negatively affected our tenant rental income.


How COVID-19 impacted the organization's delivery of programs:

Due to COVID restrictions, our adult and pediatric low vision programs were paused for almost one year, our in-person training programs were moved to Zoom, our support groups were moved to virtual.


How this organization adapted to changing conditions caused by COVID-19:

We quickly learned how to use platforms like Zoom and worked to train our clients on how to use it. Moving to virtual allowed us to provide most of our services uninterrupted.


Innovations the organization intends to continue permanently after the pandemic:

We plan to continue offering some virtual services, especially in the winter when the weather makes it more difficult for some of our clients to attend.


Historical Ratings

Date PublishedForm 990 FYEOverall ScoreOverall Rating
Rating Version: 2.1
4/1/20212019 94.44
12/1/20192018 93.77
3/1/20192017 94.37
3/1/20182016 90.32
4/1/20172015 90.91
6/1/20162014 92.34
Rating Version: 2.0
12/1/20152014 89.74
6/1/20152013 91.34
4/1/20142012 93.13
4/1/20132011 81.46
2/1/20122010 81.72
9/20/20112009 79.97
Rating Version: 1.0
4/1/20112009 71.95
5/1/20102008 72.51
7/1/20092007 69.62
12/15/20072006 75.87
2/1/20072005 80.26

...   Impact & Results


This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.


Impact & Results Score

Not Currently Scored

INSIGHT cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.

Learn more about Impact & Results.


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Additional Information

Unscored

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Largest Programs

Largest Programs



INSIGHT reported its three largest programs on its FY 2020 Form 990 as:


$50,347

Spent in most recent FY

7%

Percent of program expenses


INSIGHT RADIO IS A UNIQUE RADIO READING SERVICE THAT PROVIDES THE DAILY READING OF LOCAL AND NATIONAL NEWSPAPERS, MAGAZINES, BOOKS, AND OTHER PRINTED MATERIALS OF INTEREST TO OUR LISTENERS.EACH WEEK A ... (More)


$573,123

Spent in most recent FY

80%

Percent of program expenses


REHABILITATION PROGRAM - IN-SIGHT'S INDEPENDENT LIVING CLASSES HELP TO DEVELOP TECHNIQUES FOR MAKING THE THINGS WE DO EACH DAY EASIER, SAFER AND MORE EFFICIENT. WORKING WITH IN-SIGHT'S VISION REHABILI ... (More)


$80,822

Spent in most recent FY

11%

Percent of program expenses


LOW VISION CLINIC - IN-SIGHT'S LOW VISION CLINIC OFFERS EVALUATIONS FOR PEOPLE WHO HAVE SOME REMAINING VISION. WITH THE HELP OF TASK LIGHTING, MAGNIFIERS, GLASSES AND OTHER DEVICES, MANY VISUALLY IMPA ... (More)


...   Leadership & Adaptability


This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.


Leadership & Adaptability Score

100

out of 100

The score earned by INSIGHT is a passing score.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.


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Leadership & Adaptability Report

100

of 100 points

Mission

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission


We inspire confidence, build skills, and empower people who are blind and visually impaired to become full integrated, equally valued members of society by providing diverse services that produce opportunities and choices.


Source: Nonprofit submitted responses

Vision

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.


IN-SIGHT will be the state leader in providing comprehensive services that build the confidence and independence of people living with visual impairments. We will increase the number of people we serve through community outreach and education to diverse communities.


Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.


Goal One: Grow the percentage of visually impaired Rhode Islanders who are connected to the agency from 20% to 27% by 2025.

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Goal Two: Develop an outreach and education program for Spanish-speaking people who are visually impaired by 2025.

Goal Type: New program(s) based on observed changes in needs among our constituencies/communities served.


Goal Three: Develop a program structure that provides for services delivered in environments that are most convenient for the client.

Goal Type: Focus on core programs to achieve mission and scale back on programs not seen as core.


Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development


Describe an investment in leadership

In the past eighteen months, the organization revamped its performance appraisal process to provide individual employees with more input on the ways in which they can achieve their personal and program goals. Part of this was a focus on professional development opportunities to build knowledge and skill for all staff.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.


This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Raising Awareness

What are this organization’s external mobilizaton efforts?

IN-SIGHT regularly collaborates with other nonprofits and organizations that serve visually impaired Rhode Islanders. IN-SIGHT was recently involved in a successful effort to save a program at another agency that provides education and support to kids living with visual impairments in their schools.

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.


In mid-March 2020, like all Rhode Island businesses, our offices closed at the start of the COVID-19 pandemic in compliance with guidance from public health officials. At the time we thought at most that we might be shut down for three or four weeks as plans were put in place to curb the spread of the virus in the community. Weeks turned into months, and ultimately most of our staff were not able to start returning to the office on a regular basis until June 1. During that period, while we were not able to provide face-to-face programs which are how most of our services are delivered, the IN-SIGHT staff really stepped up their creativity and found new ways to be able to connect with people who are blind and visually impaired. Working primarily from home, members of the staff recorded videos and podcasts that were distributed online, used video conferencing technology like Zoom to provide virtual training workshops, conducted support groups over the phone, and spent hours calling hundreds of our clients to see how they we were doing and what if anything we could do to help. Ultimately, with the help of hundreds of donors, people with visual impairments continued to be served.

Source: Nonprofit submitted responses

...   Culture & Community


This score provides an assessment of the organization's engagement with the constituents it serves, a practice we term Constituent Feedback. When organizations listen to constituents, they are able to better deliver on programs and meet the needs of stakeholders. A future version of this Beacon will also assess an organization's people operations and its Diversity, Equity and Inclusion (DEI) metrics.


Culture & Community Score

100

out of 100

The score earned by INSIGHT is a passing score.

Encompass Rating V4 provides an evaluation of an organization's Culture and Community by measuring its Constituent Feedback practices (see report below). Constituent Feedback data provides 100% of the basis for the initial evaluation of the Culture & Community Beacon.


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Culture & Community Report

100

of 100 points

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Constituent Feedback

Constituent Feedback

Full Credit


This organization reported that it is collecting feedback.


Here's how this organization is listening and learning from the people they serve:


How is your organization collecting feedback from the people you serve?

Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person), Paper surveys, Case management notes


How is your organization using feedback from the people you serve?

To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve


With whom does your organization share the feedback you got from the people you serve?

Our staff, Our board, Our funders


What challenges does your organization face in collecting feedback from the people you serve?

It is difficult to get the people we serve to respond to requests for feedback, It is hard to come up with good questions to ask people, It is difficult to get honest feedback from our clients


Briefly describe a recent change that your organization made in response to feedback from the people you serve.

We have facilitated peer support groups for many years. The content of these groups is generally restricted to a narrow topic each month that is geared towards the challenges of living with vision loss. The meetings generally include a speaker or presentation followed by conversation limited to the topic. We have received feedback from some clients that they would appreciate a more open support group format where they can bring up topics for conversation and not be restricted by a speaker or presentation. We are in the process of developing one monthly group that will be more open-ended.



Methodology


Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective. We've partnered with GuideStar by Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.


Charity Navigator awards full credit for this Beacon to every nonprofit that is eligible for an Encompass Rating that completes the survey, in recognition of their willingness to publicly share this information with the nonprofit and philanthropic communities. This data is not evaluated for quality at this time. Validation will be added in future iterations of this Beacon.

Analysis and Research


Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Our partnership with Feedback Labs and Guidestar by Candid, and other partners including Fund for Shared Insight, GlobalGiving, and Keystone Accountability, enables us to launch the first version of this beacon with Constituent Feedback information collected on Candid's site.


Feedback practices have been shown to support better Diversity, Equity, and Inclusion outcomes, an essential area of assessment that we intend to further expand and develop in the future. Feedback Labs has documented several studies which indicate that beyond achieving organizational goals, nonprofits that are attentive and responsive to concerns and ideas raised by beneficiaries establish stronger relationships with the people they serve, promote greater equity, and empower constituents in ways that can help to ensure better long-term outcomes. You can find resources to help nonprofits improve their feedback practices here.

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