Mission: The New York Common Pantry is dedicated to reducing hunger throughout New York City while promoting dignity and self-sufficiency.

New York Common Pantry is a 501(c)(3) organization, with an IRS ruling year of 1982, and donations are tax-deductible.

Is this your nonprofit? Access your Star Rating Portal to submit data and edit your profile.


Contact Information

  http://www.nycommonpantry.org

  8 East 109th Street
New York NY 10029 

  917-720-9700


 Important note on the timeliness of ratings

The IRS is significantly delayed in processing nonprofits' annual tax filings (Forms 990). As a result, the Financial and Accountability & Transparency score for New York Common Pantry is outdated and the overall rating may not be representative of its current operations. Please check with the charity directly for any questions you may have.

You are viewing this organization's new Charity Navigator profile page. To view the legacy version, click here.

Star Rating System by Charity Navigator


Charity Navigator evaluates a nonprofit organization’s financial health including measures of stability, efficiency and sustainability. We also track accountability and transparency policies to ensure the good governance and integrity of the organization.




Exceptional

This charity's score is 94.69, earning it a 4-Star rating. Donors can "Give with Confidence" to this charity. 

This score is calculated from two sub-scores:

This score represents Form 990 data from 2019. More recent filing data is available, but it has not been factored into this score, due to COVID-19's effect on this organization.

View this organization’s historical ratings.

Rating update postponed due to COVID-19's impact on this organization. View New York Common Pantry's response.


Back to Overall

Star Rated Report

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Program Expense

Program Expense Ratio

89.1%


The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s).


This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver. Dividing a charity's average program expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Administrative Expenses

5.9%


As reported by charities on their IRS Form 990, this measure reflects what percent of its total budget a charity spends on overhead, administrative staff and associated costs, and organizational meetings. Dividing a charity's average administrative expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Fundraising Expenses

4.8%


This measure reflects what a charity spends to raise money. Fundraising expenses can include campaign printing, publicity, mailing, and staffing and costs incurred in soliciting donations, memberships, and grants. Dividing a charity's average fundraising expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Liabilities to Assets Ratio

5.4%


The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990).


Part of our goal in rating the financial performance of charities is to help donors assess the financial capacity and sustainability of a charity. As do organizations in other sectors, charities must be mindful of their management of total liabilites in relation to their total assets. This ratio is an indicator of an organization’s solvency and or long term sustainability. Dividing a charity's total liabilities by its total assets yields this percentage.


Source: IRS Form 990

Fundraising Efficiency

$0.05


The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.


Source: IRS Form 990

Working Capital Ratio

0.44 years


Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed Form 990. We include in a charity's working capital unrestricted and temporarily restricted net assets, and exclude permanently restricted net assets. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.


Source: IRS Form 990

Program Expense Growth

19.28%


We compute the average annual growth of program expenses using the following formula: [(Yn/Y0)(1/n)]-1, where Y0 is a charity's program expenses in the first year of the interval analyzed, Yn is the charity's program expenses in the most recent year, and n is the interval of years passed between Y0 and Yn.


Source: IRS Form 990

Governance


Charity Navigator looks to confirm on the Form 990 that the organization has these governance practices in place.


Sources Include: IRS Form 990

Governance:
Independent Voting Board Members  ... (More)
No Material Diversion of Assets ... (More)

A diversion of assets – any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft – can seriously call into question a charity's financial integrity. We check the charity's last two Forms 990 to see if the charity has reported any diversion of assets. If the charity does report a diversion, then we check to see if it complied with the Form 990 instructions by describing what happened and its corrective action. This metric will be assigned to one of the following categories:

  • Full Credit: There has been no diversion of assets within the last two years.

  • Partial Credit: There has been a diversion of assets within the last two years and the charity has used Schedule O on the Form 990 to explain: the nature of the diversion, the amount of money or property involved and the corrective action taken to address the matter. In this situation, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: There has been a diversion of assets within the last two years and the charity's explanation on Schedule O is either non-existent or not sufficient. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Audited Financials Prepared by Independent Accountant ... (More)

Audited financial statements provide important information about financial accountability and accuracy. They should be prepared by an independent accountant with oversight from an audit committee. (It is not necessary that the audit committee be a separate committee. Often at smaller charities, it falls within the responsibilities of the finance committee or the executive committee.) The committee provides an important oversight layer between the management of the organization, which is responsible for the financial information reported, and the independent accountant, who reviews the financials and issues an opinion based on its findings. We check the charity's Form 990 reporting to see if it meets this criteria.

  • Full Credit: The charity's audited financials were prepared by an independent accountant with an audit oversight committee.

  • Partial Credit: The charity's audited financials were prepared by an independent accountant, but it did not have an audit oversight committee. In this case, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: The charity did not have its audited financials prepared by an independent accountant. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Does Not Provide Loan(s) to or Receive Loan(s) From Related Parties ... (More)
Documents Board Meeting Minutes ... (More)
Distributes 990 to Board Before Filing ... (More)
Compensates Board ... (More)

Policies


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization has these policies in place.


Sources Include: IRS Form 990 and organization's website

Policies:
Conflict of Interest  ... (More)
Whistleblower ... (More)
Records Retention and Destruction ... (More)
CEO Compensation Process ... (More)
Donor Privacy ... (More)

Donors can be reluctant to contribute to a charity when their name, address, or other basic information may become part of donor lists that are exchanged or sold, resulting in an influx of charitable solicitations from other organizations. Our analysts check the charity's website to see if the organization has a donor privacy policy in place and what it does and does not cover. Privacy policies are assigned to one of the following categories:

  • Yes: This charity has a written donor privacy policy published on its website, which states unambiguously that (1) it will not share or sell a donor's personal information with anyone else, nor send donor mailings on behalf of other organizations or (2) it will only share or sell personal information once the donor has given the charity specific permission to do so.

  • Opt-out: The charity has a written privacy policy published on its website which enables donors to tell the charity to remove their names and contact information from lists the charity shares or sells. How a donor can have themselves removed from a list differs from one charity to the next, but any and all opt-out policies require donors to take specific action to protect their privacy.
  • No: This charity either does not have a written donor privacy policy in place to protect their contributors' personal information, or the existing policy does not meet our criteria.

The privacy policy must be specific to donor information. A general website policy which references "visitor" or "user" personal information will not suffice. A policy that refers to donor information collected on the website is also not sufficient as the policy must be comprehensive and applicable to both online and offline donors. The existence of a privacy policy of any type does not prohibit the charity itself from contacting the donor for informational, educational, or solicitation purposes.

(Less)

Transparency


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization makes this information easily accessible.


Sources Include: IRS Form 990 and organization's website

Transparency:
CEO Salary Listed on 990 ... (More)
Board of Directors Listed on Website ... (More)
Key Staff Listed on Website ... (More)
Audited Financial Statements on Website ... (More)
Form 990 Available on Website ... (More)

Additional Information

Unscored

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

Presented here are this organizations key compensated staff members as identified by our analysts. This compensation data includes salary, cash bonuses and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting



Stephen Grimaldi, Executive Director

$243,044 (1.84% of Total Expenses)


Current CEO and Board Chair can be found in the Leadership & Adaptability report below.

Source: IRS Form 990 (page 7), filing year 2020

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activities:

Job training, counseling, or assistance (BMF activity code: 566)


Foundation Status:

Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi) (BMF foundation code: 15)


Affiliation:

Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

This organization was impacted by COVID-19 in a way that effected their financial health in 2020. This normally would have reduced their star rating. Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them, and doing this pauses our revision of their rating. Charities may submit their own pandemic responses through their nonprofit portal.


New York Common Pantry reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Fundraising Capacity

  • Revenue

  • Staffing

  • Administrative Capacity

  • Grants Received

  • Grants Sent


How COVID-19 impacted the organization's operations financially:

The increased need for NYCP's food programs and social services support due to the COVID-19 pandemic, along with the increase in food prices caused by supply chain issues, caused us to double our purchased food budget for FY22. Our increased program costs have so far been met by an increase in support from individual, foundation, corporate and government sources.


How COVID-19 impacted the organization's delivery of programs:

The flexibility and innovation that make NYCP unique among food providers served us well during the pandemic. We moved on-site operations outdoors, creating a walkup service area with masked staff encouraging guests to form socially-distanced lines. Pantry members pick up pre-packaged groceries during the day, with our “choice” model suspended as the additional workforce necessary for in-person ordering would make social distancing impossible. All members continue to receive meat and non-meat proteins, fresh vegetables and fruits, grains and dairy products in each pantry package. Mondays are “senior day” in East Harlem; Pantry members over 60 and members of our senior-specific program ("Nourish") may collect their groceries in a single socially distanced visit. Hot Meals are distributed “to go." Case managers help with SNAP and Pantry membership registration during pickup hours and also schedule telephone counseling sessions to aid clients in accessing benefits.


How this organization adapted to changing conditions caused by COVID-19:

By moving client-facing operations outdoors, NYCP was able to continue to safely provide emergency food assistance and social services support. We have implemented safety policies in line with CDC guidelines, with all staff and volunteers presenting proof of vaccination in order to work indoors, where we maintain social distancing and mask protocols.


Innovations the organization intends to continue permanently after the pandemic:

NYCP has created technological innovations that involved information sharing and tracking. This arose as a necessity as we worked with a staggered schedule, but has proven to provide important information-sharing efficiencies which we plan to capitalize on in the long-term. Our Nutrition Education department created virtual programming and engagement, which enhanced their services and will continue in some fashion alongside face-to-face programming. Some of our large distribution events, such as Thanksgiving and Toy distribution, were streamlined due to COVID, and ended up serving our participants even better than our previous methods. So, we will incorporate these changes in the future, even when we go back to in-house programming. We plan to continue offering take-away hot meals as an option, even once we are able to allow clients back inside our building. Clients will be able to dine in or take out.


Historical Ratings

Date PublishedForm 990 FYEOverall ScoreOverall Rating
Rating Version: 2.1
11/1/20202019 94.69
9/3/20192018 96.46
9/1/20182017 96.46
12/1/20172016 100.00
11/1/20162015 99.53
6/1/20162014 99.34
Rating Version: 2.0
12/1/20152014 98.11
11/1/20152014 96.59

This organization received multiple star ratings within this fiscal year, due to an update to its Accountability and Transparency data and/or the receipt of an amended Form 990.

6/1/20142013 94.08
6/1/20132012 87.25
9/20/20112010 94.45
Rating Version: 1.0
11/1/20102009 94.69
8/1/20092008 88.08
2/1/20092007 79.05
7/1/20072006 97.22
9/1/20062005 90.81
6/1/20052004 96.00

Previous: Finance & Accountability  / Next: Leadership & Adaptability

...   Impact & Results


This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.


Impact & Results Score

100

out of 100

New York Common Pantry is highly cost-effective, earning a passing score. This score has no effect on the organization's Star Rating.


Impact

$2 provides a meal to a person in need.


Do you work at New York Common Pantry? Join the waitlist for an updated Impact & Results score.


Back to Overall

Impact & Results Report

100

of 100 points


This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Rated Program

Rated Program


Program

Nourish (CSFP) and Choice Pantry

Activities

The nonprofit provides groceries to beneficiaries.

Program Type

Food Distribution

Beneficiaries Served

Adults;Seniors;Children and youth

Program Geography

NY Common Pantry's Nourish program has a brick-and-mortar location in the South Bronx but also serves over 100 mobile sites throughout NYC and Yonkers which allows us to serve low0income seniors wherever they reside. Members of the two Choice Pantry Programs come from over 150 zip codes from all over New York City.

Time Period of Data

7/1/19 to 7/7/19


Learn how we assess the impact of nonprofits

Outcomes and Cost

Outcomes: Changes in the lives of those served by a nonprofit. They can be caused by the nonprofit.

Costs: The money spent by a nonprofit and its partners and beneficiaries.

Impact: Outcome caused by a nonprofit relative to its cost.

Cost-effectiveness: A judgment as to whether the cost was a good use of resources to cause the outcome.


Outcome Metric

A meal provided to a person in need


Outcome Data Source

Ratings are based on data the nonprofit itself collects on its work. We use the most recent year with sufficient data. Typically, this data allows us to calculate direct changes in participants' lives, such as increased income.


Outcome data collected during the program. The nonprofit submitted data on the amount of food it provides.


Method for Attributing Outcomes

We don't know if the observed changes were caused by the nonprofit's program or something else happening at the same time (e.g., a participant got a raise). To determine causation, we take the outcomes we observe and subtract an estimate of the outcomes that would have happened even without the program (i.e., counterfactual outcomes).


We assume that the distribution of a meal from one nonprofit's food distribution program does not diminish the amount of food distributed by any other (neighboring) food distribution program. This “counterfactual” assumption about the amount of food distributed in the absence of the nonprofit’s food distribution program implies that the benefit of a meal to a beneficiary in need constitutes a net gain; the gain is not offset by reductions in food provided to other beneficiaries in need. We therefore set the counterfactual to zero.


Cost Data Source

After estimating the program's outcomes, we need to determine how much it cost to achieve those outcomes. All monetary costs are counted, whether they are borne by a nonprofit service deliverer or by the nonprofit’s public and private partners.


Program cost data reported by the nonprofit. Partner and beneficiary costs reported by the nonprofit or estimated by Charity Navigator.


Cost Calculation

$9,176,072 program costs + $1,369,577 partner costs + $0 beneficiary costs = $10,545,649 total costs


Impact and Determination

We calculate impact, defined as the change in outcomes attributable to a program divided by the cost to achieve those outcomes.

Impact Calculation

$10,545,649 total costs / 6,136,335 meals provided = roughly $2 provides a meal to a person in need.

Benchmark for Rating

Impact & Results scores of food distribution programs are based on the cost of a meal relative to the cost that a food-secure person incurs to buy a meal in that county. Programs receive an Impact & Results score of 100 if they are less than 75% the cost of a meal and a score of 75 if they are less than 125%. If a nonprofit reports impact but doesn't meet the benchmark for cost-effectiveness, it earns a score of 50.

Determination

Highly cost-effective

Analysis Details


Analysis conducted in 2021 by Charity Navigator using data submitted by the nonprofit, theory and evidence from scientific research studies, and public datasets.

Additional Information

Unscored

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Largest Programs

Largest Programs



New York Common Pantry reported its three largest programs on its FY 2019 Form 990 as:


$5,237,932

Spent in most recent FY

44%

Percent of program expenses


Nourish (Commodity Supplemental Food Program)


$2,553,509

Spent in most recent FY

21%

Percent of program expenses


Choice Pantry


$1,306,190

Spent in most recent FY

11%

Percent of program expenses


Live Healthy


Previous: Impact & Results  / Next: Culture & Community

...   Leadership & Adaptability


This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.


Leadership & Adaptability Score

100

out of 100

The score earned by New York Common Pantry is a passing score. This score has no effect on the organization's Star Rating.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.


Back to Overall

Leadership & Adaptability Report

100

of 100 points

Mission

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission


New York Common Pantry reduces hunger while promoting dignity, health and self-sufficiency.


Source: Nonprofit submitted responses

Vision

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.


Our vision is an extension of our mission, operationalized into various component parts, as formulated through our FY2019 Strategic Plan as well as new initiatives that have been prompted by our COVID response. In order to mitigate and ultimately eliminate food insecurity, we must further scale our programs. Scaling must be IMPACTFUL. We measure the impact of our efforts as follows: 1) We use a cost-per-meal measure, which is a combined $1.34 in our pantry programs. We use ROI in our benefits access. 2) We identify communities that are underserved and expand efforts there first. 3) We use data rigorously. We partner with government and other non-profits to build upon, rather than duplicate, services. We aim to triple warehouse space and combine our disparate food operations under one roof. This will allow us to serve more communities across NYC. As we scale, we will undertake an HR assessment and financial infrastructure review, to discover how we may support the needs of our growth.


Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.


Goal One: Evaluate need and develop ability to deliver pantry services in expanded areas

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Goal Two: Enhance the volunteer experience to lengthen and deepen relationships

Goal Type: Focus on core programs to achieve mission and scale back on programs not seen as core.


Goal Three: Improve employee acknowledgment, engagement and development

Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).


Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development


Describe an investment in leadership

We created a new position, Senior Director of Human Resources and as of this writing were interviewing candidates. Promoted Senior Director of Programs & Operations to Deputy Executive Director Promoted two Program Directors to Managing Director of Programs and Managing Director of Operations, respectively. Promoted an Assistant Manager to Manager Promoted Food Programs Manager to Mobile Pantry Manager In addition to promotions, we provided media training for our Program Directors.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.


This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Thought Leadership

  • Raising Awareness

  • Community Building

  • Policy Advocacy

What are this organization’s external mobilizaton efforts?

NYCP engages with other nonprofits and elected officials to address food insecurity. NYCP is a member of The Roundtable: Allies for Food Access, a group of feeding organizations across NYC working to build better programs and gain efficiencies. NYCP works closely with City Council members to provide food, senior-oriented grocery packages, nutrition education and benefits access. NYCP works with the Mayor's Office of Food Policy to develop programs and mobile efforts to get services to communities. NYCP works with Mt. Sinai Hospital. We recently presented to the Manhattan Borough President on the status of food rescue during COVID-19 and to a graduate program at Columbia University on grant-writing. Our Executive Director was a guest speaker on the United Nations World Food Program's podcast "Better Food, Better World." NYCP uses social media to increase awareness of its programs, for volunteer and donor outreach, and for networking.

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.


NYCP faced numerous external changes in the past year, many COVID-related, but also changes in the external environment related to legislation and benefits access. Due to the COVID pandemic, we reexamined our practices and processes and created systems that were more responsive to the needs of our participants. There was an increased need for our services coupled with the inability to travel and move freely, so while our brick and mortar locations were busy, we realized that we had to create service models that met people where they were. We repurposed our Food Rescue vehicles to become Mobile Pantry drop-off vehicles, and began partnerships with other community organizations to provide food to those in need. Since the pandemic began, we have delivered over 1.1 million meals. We also began work on a customized Mobile Truck, to better serve our partners with full-service delivery. We took possession of the vehicle this summer. Our case management services collected information quickly, and followed up virtually. Our "Live Healthy!" program provided classes, recipe clubs and nutrition education virtually, using social media to enhance engagement and allow for live interaction at the events. Our Senior Feeding Program instituted Drop and Go distributions, so seniors did not have to wait indoors for food distribution. Our Hot Meals program adapted to provide take-away lunch meals. We also have increased our referral networks and coordination with the hospital and medical systems, to work on addressing the Social Determinants of Health and providing increased access to healthy food. We are participating with a closed loop referral system with Mount Sinai Hospital, and operating fruit and vegetable prescription programs and Farm Shares programs as well. Our case managers have begun working with the NYS Excluded Workers Fund to provide these services and to help with Child Tax Credits, enhanced unemployment and other new benefits available since COVID began.

Source: Nonprofit submitted responses

Additional Information

Unscored

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Organization Leadership

Organization Leadership


Stephen Grimaldi

Executive Director

Elaine Clark

Chair

Previous: Leadership & Adaptability

...   Culture & Community


This score provides an assessment of the organization's culture and connectedness to the community it serves. Learn more about how and why we rate Culture & Community.


Culture & Community Score

Not Currently Scored

New York Common Pantry is currently not eligible for a Culture & Community score because we have not received its Constituent Feedback or Diversity, Equity, & Inclusion data. Nonprofit organizations are encouraged to fill out the How We Listen and Equity Practices sections of their Candid profile.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.


Back to Overall

Culture & Community Report

Unscored

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Constituent Feedback

Diversity, Equity, & Inclusion


This organization has not provided information regarding the diversity, equity and inclusion (DEI) practices it is presently implementing. As such, the organization has not earned a score on this metric. Charity Navigator believes nonprofit organizations implementing effective DEI policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.


Methodology


We are utilizing data collected by Candid to document and assess the DEI practices implemented by the organization. Nonprofit organizations are encouraged to fill out the Equity Strategies section of their Candid profiles to receive a rating.


Learn more about the methodology.

Constituent Feedback


Constituent Feedback and Listening Practice data are not available for this organization. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.



Methodology


We've partnered with Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.


Learn more about the methodology.

Analysis and Research


Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Below you can find more information about the metrics we currently evaluate in this beacon and their relevance to nonprofit performance.


Constituent Feedback


Diversity, Equity, and Inclusion

The Giving Basket is having some issues. If you wish to donate, please refresh the page. If the problem persists contact us.
Cart ID: Not Assigned

Charity Navigator

Error attempting donation

You're too fast!

Your donation attempt encountered a problem. Please refresh the page to try again.

You're faster than our page! Give the page a little longer to finish loading and try your donation again.