Mission: For more than 165 years, Children's Aid has been committed to ensuring that there are no boundaries to the aspirations of young people, no limits to their potential. ... (More)

Children's Aid is a 501(c)(3) organization, with an IRS ruling year of 1920, and donations are tax-deductible.

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Contact Information

  https://www.childrensaidnyc.org/

 117 West 124th Street
3rd Floor
New York NY 10027 

  212-949-4800


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Star Rating System by Charity Navigator


Charity Navigator evaluates a nonprofit organization’s financial health including measures of stability, efficiency and sustainability. We also track accountability and transparency policies to ensure the good governance and integrity of the organization.




Good

This charity's score is 86.22, earning it a 3-Star rating. Donors can "Give with Confidence" to this charity. 

This score is calculated from two sub-scores:

This score represents Form 990 data from 2019, the latest year published by the IRS.

View this organization’s historical ratings.


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Star Rated Report

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Program Expense

Program Expense Ratio

80.0%


The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s).


This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver. Dividing a charity's average program expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Administrative Expenses

17.6%


As reported by charities on their IRS Form 990, this measure reflects what percent of its total budget a charity spends on overhead, administrative staff and associated costs, and organizational meetings. Dividing a charity's average administrative expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Fundraising Expenses

2.3%


This measure reflects what a charity spends to raise money. Fundraising expenses can include campaign printing, publicity, mailing, and staffing and costs incurred in soliciting donations, memberships, and grants. Dividing a charity's average fundraising expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Liabilities to Assets Ratio

29.1%


The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990).


Part of our goal in rating the financial performance of charities is to help donors assess the financial capacity and sustainability of a charity. As do organizations in other sectors, charities must be mindful of their management of total liabilites in relation to their total assets. This ratio is an indicator of an organization’s solvency and or long term sustainability. Dividing a charity's total liabilities by its total assets yields this percentage.


Source: IRS Form 990

Fundraising Efficiency

$0.14


The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.


Source: IRS Form 990

Working Capital Ratio

2.10 years


Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed Form 990. We include in a charity's working capital unrestricted and temporarily restricted net assets, and exclude permanently restricted net assets. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.


Source: IRS Form 990

Program Expense Growth

1.95%


We compute the average annual growth of program expenses using the following formula: [(Yn/Y0)(1/n)]-1, where Y0 is a charity's program expenses in the first year of the interval analyzed, Yn is the charity's program expenses in the most recent year, and n is the interval of years passed between Y0 and Yn.


Source: IRS Form 990

Governance


Charity Navigator looks to confirm on the Form 990 that the organization has these governance practices in place.


Sources Include: IRS Form 990

Governance:
Independent Voting Board Members  ... (More)
No Material Diversion of Assets ... (More)

A diversion of assets – any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft – can seriously call into question a charity's financial integrity. We check the charity's last two Forms 990 to see if the charity has reported any diversion of assets. If the charity does report a diversion, then we check to see if it complied with the Form 990 instructions by describing what happened and its corrective action. This metric will be assigned to one of the following categories:

  • Full Credit: There has been no diversion of assets within the last two years.

  • Partial Credit: There has been a diversion of assets within the last two years and the charity has used Schedule O on the Form 990 to explain: the nature of the diversion, the amount of money or property involved and the corrective action taken to address the matter. In this situation, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: There has been a diversion of assets within the last two years and the charity's explanation on Schedule O is either non-existent or not sufficient. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Audited Financials Prepared by Independent Accountant ... (More)

Audited financial statements provide important information about financial accountability and accuracy. They should be prepared by an independent accountant with oversight from an audit committee. (It is not necessary that the audit committee be a separate committee. Often at smaller charities, it falls within the responsibilities of the finance committee or the executive committee.) The committee provides an important oversight layer between the management of the organization, which is responsible for the financial information reported, and the independent accountant, who reviews the financials and issues an opinion based on its findings. We check the charity's Form 990 reporting to see if it meets this criteria.

  • Full Credit: The charity's audited financials were prepared by an independent accountant with an audit oversight committee.

  • Partial Credit: The charity's audited financials were prepared by an independent accountant, but it did not have an audit oversight committee. In this case, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: The charity did not have its audited financials prepared by an independent accountant. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Does Not Provide Loan(s) to or Receive Loan(s) From Related Parties ... (More)
Documents Board Meeting Minutes ... (More)
Distributes 990 to Board Before Filing ... (More)
Compensates Board ... (More)

Policies


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization has these policies in place.


Sources Include: IRS Form 990 and organization's website

Policies:
Conflict of Interest  ... (More)
Whistleblower ... (More)
Records Retention and Destruction ... (More)
CEO Compensation Process ... (More)
Donor Privacy ... (More)

Donors have expressed extreme concern about the use of their personal information by charities and the desire to have this information kept confidential. The exchanging and sale of lists for telemarketing and the mass distribution of "junk mail," among other things, can be minimized if the charity assures the privacy of its donors. Privacy policies are assigned to one of the following categories:

  • Yes: This charity has a written donor privacy policy published on its website, which states unambiguously that (1) it will not share or sell a donor's personal information with anyone else, nor send donor mailings on behalf of other organizations or (2) it will only share or sell personal information once the donor has given the charity specific permission to do so.

  • Opt-out: The charity has a written privacy policy published on its website which enables donors to tell the charity to remove their names and contact information from lists the charity shares or sells. How a donor can have themselves removed from a list differs from one charity to the next, but any and all opt-out policies require donors to take specific action to protect their privacy.
  • No: This charity either does not have a written donor privacy policy in place to protect their contributors' personal information, or the existing policy does not meet our criteria.

The privacy policy must be specific to donor information. A general website policy which references "visitor" or "user" personal information will not suffice. A policy that refers to donor information collected on the website is also not sufficient as the policy must be comprehensive and applicable to both online and offline donors. The existence of a privacy policy of any type does not prohibit the charity itself from contacting the donor for informational, educational, or solicitation purposes.

(Less)

Transparency


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization makes this information easily accessible.


Sources Include: IRS Form 990 and organization's website

Transparency:
CEO Salary Listed on 990 ... (More)
Board of Directors Listed on Website ... (More)
Key Staff Listed on Website ... (More)
Audited Financial Statements on Website ... (More)
Form 990 Available on Website ... (More)

Additional Information

Unscored

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Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

Presented here are up to five of this organization's highest compensated employees. This compensation data includes salary, cash bonuses, and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting



PHOEBE BOYER, PRESIDENT/CEO

$473,884


DANIEL SHACKNAI, CHIEF OPERATING OFFICER

$258,321


CAROLINE GALLAGHER, CHIEF DEVELOPMENT OFFICER

$250,305


COURTENAYE JACKSON-CHASE, GENERAL COUNSEL

$224,040


LISA HANDWERKER MD, CHIEF MEDICAL OFFICER

$213,217


Source: IRS Form 990 (page 7), filing year 2020

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activities:

Other school related activities (BMF activity code: 059)

Combat juvenile delinquency (BMF activity code: 328)

Other youth organization or activities (BMF activity code: 349)


Foundation Status:

Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi) (BMF foundation code: 15)


Affiliation:

Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.


Children's Aid reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Fundraising Capacity

  • Revenue

  • Staffing

  • Administrative Capacity

  • Grants Received

  • Balance Sheet


How COVID-19 impacted the organization's operations financially:

Children’s Aid ended FY 2020 (July 1, 2019 - June 30, 2020) with a $1.7 million surplus from operations, but with an overall deficit of $4.5 million. The deficit was due to pension actuarial losses, and investment portfolio spending in excess of returns. The pandemic caused a reduction in government funding, but we compensated for much of these losses through the generosity of private supporters and by successfully advocating for the reinstatement of some of the government funding.


How COVID-19 impacted the organization's delivery of programs:

Most of our school-based health clinics discontinued offering in-person services due to public school closures, and our food and nutrition programming halted their in-person activities due to social distancing requirements. Most of our early childhood, elementary, middle, and high school academic services including tutoring, after-school programming, college and career access services, mentoring, and family engagement opportunities stopped in-person programming because of social distancing. For our child welfare services, some of our in-person counseling and home visits were not possible due to social distancing restrictions.


How this organization adapted to changing conditions caused by COVID-19:

A few of our health clinics remained open throughout the pandemic, testing symptomatic youth for COVID-19 while also delivering the essential health care services we offer year-round. In addition to in-person services, clinicians have provided remote medical and behavioral health supports for clients receiving routine treatments. Our food and nutrition programming launched hunger relief initiatives, distributing free or "pay what you can" food boxes. All Children’s Aid early childhood sites closed at the start of the pandemic, but continued to work with kids and families remotely. For our elementary, middle, and high school youth, we have offered a number of remote academic supports including tutoring, after-school programming, college and career access services, mentoring, and family engagement opportunities. For our child welfare services, we conducted online counseling and remote home visits to many families in our foster care programs, and visited in person for higher risk cases.


Innovations the organization intends to continue permanently after the pandemic:

When we transitioned our services to a virtual format, we soon recognized the advantages of offering remote programming options. For programs where remote proved to be especially advantageous, such as with remote teletherapy and our early childhood parenting classes, we plan to keep remote as an option after the pandemic.


Historical Ratings

Date PublishedForm 990 FYEOverall ScoreOverall Rating
Rating Version: 2.1
12/1/20202019 86.22
2/1/20202018 85.36
10/1/20182017 86.93
3/1/20182016 89.18
11/1/20162015 93.43
6/1/20162014 94.01
Rating Version: 2.0
12/1/20152014 90.15
11/1/20142013 91.04
8/1/20142012 90.43
9/1/20132012 90.20

This organization received multiple star ratings within this fiscal year, due to an update to it's Accountability and Transparency data and/or the receipt of an amended Form 990.

7/1/20122011 90.40
9/20/20112010 95.00
Rating Version: 1.0
6/1/20112010 90.16
10/1/20102009 97.70
9/1/20092008 99.16
2/1/20092007 95.49
10/1/20072006 91.90
7/1/20062005 95.93
11/1/20052004 93.32
6/1/20042003 99.21
10/1/20032002 99.19
2/5/20032001 99.12
10/15/20022000 99.09

...   Impact & Results


This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.


Impact & Results Score

Not Currently Scored

Children's Aid cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.

Learn more about Impact & Results.


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Additional Information

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Largest Programs

Largest Programs



Children's Aid reported its three largest programs on its FY 2020 Form 990 as:


$47,926,000

Spent in most recent FY

40%

Percent of program expenses


THE CHILD WELFARE AND FAMILY SERVICES ("CWFS") DIVISION PROMOTES CHILD AND FAMILY STABILITY THROUGH A RANGE OF PROGRAMS. WE FIND HIGH-QUALITY, LOVING HOMES FOR CHILDREN PLACED IN FOSTER CARE AND SUPPO ... (More)


$33,324,000

Spent in most recent FY

28%

Percent of program expenses


THE YOUTH DIVISION FOCUSES ON AGES 5 TO ADOLESCENCE/YOUNG ADULT AND PROMOTES PHYSICAL, SOCIAL, AND EMOTIONAL WELL-BEING AS KEY FACTORS FOR HIGH SCHOOL GRADUATION AND COLLEGE SUCCESS. YOUTH PROGRAMS OP ... (More)


$18,413,000

Spent in most recent FY

15%

Percent of program expenses


THE HEALTH AND WELLNESS DIVISION PROVIDES HIGH-QUALITY SERVICES THAT REDUCE HEALTH DISPARITIES AMONG CHILDREN AND FAMILIES LIVING IN POVERTY, INCLUDING COMPREHENSIVE MEDICAL, MENTAL HEALTH, AND DENTAL ... (More)


...   Leadership & Adaptability


This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.


Leadership & Adaptability Score

100

out of 100

The score earned by Children's Aid is a passing score.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.


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Leadership & Adaptability Report

100

of 100 points

Mission

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission


Children’s Aid helps children in poverty to succeed and thrive. We do this by providing comprehensive supports to children, youth, and their families in targeted high-needs New York City neighborhoods.


Source: Nonprofit submitted responses

Vision

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.


All children have access to the opportunities and supports they need to realize their fullest potential and lead successful, healthy, and productive lives.


Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.


Goal One: We will help families heal from COVID-19 trauma through holistic aid. Relief efforts include food access, behavioral health support, academic and learning loss interventions, and family engagement.

Goal Type: New program(s) based on observed changes in needs among our constituencies/communities served.


Goal Two: We will build on our anti-racism commitment by continuing to implement a Diversity, Equity, and Inclusion roadmap, ensuring our culture, policies, procedures, and practice align with our values.

Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.


Goal Three: We will focus on furthering greater alignment across our network of community schools. We will adjust program curricula, document best practices, and facilitate trainings.

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development


Describe an investment in leadership

We believe continuous learning and professional development are vital for all staff and our success as an agency. In July 2020, we launched LEARN, Children's Aid's first learning management system. LEARN offers access to a wide variety of online learning and development resources, and registration information for in-person and online training opportunities. The software currently contains our annual anti-harassment training and new hire orientation, and will soon include resources for building program, supervision, and administrative knowledge and skills.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.


This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Thought Leadership

  • Raising Awareness

  • Community Building

  • Policy Advocacy

What are this organization’s external mobilizaton efforts?

We recognize there is strength in numbers when it comes to achieving our mission, and are proud to work with other organizations and coalitions that share our vision for children, youth, and families including: Boys and Girls Club of America, Children's Home Society of America, Coalition for Community Schools, The New York Times Neediest Cases Fund, and many more. Our Office of Public Policy promotes our interests on a policy and legislative level by advocating against budget cuts, meeting with elected officials, testifying at city council hearings, and more. To spread best practices, our National Center for Community Schools is a practice-based technical assistance center that builds the capacity of schools, districts, and community partners looking to introduce our community schools model into their school districts. Lastly, our South Bronx Rising Together program is a collective impact initiative aimed at transforming the South Bronx into a college- and career-ready community.

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.


As workers lost their jobs and stores across New York shuttered, requests for food assistance to Children’s Aid more than doubled. Our staff on the front lines increased emergency food distribution across all sites and we set up several outdoor distribution tents. Within our health services, our doctors, nurses, and therapists provided essential services on the front lines of the crisis. For patients who needed in-person care, our clinics continued to remain operational and provided essential care. Many of our health services quickly transitioned to telehealth, which included COVID-19 medical guidance, case management, and psychotherapy, ensuring both continuity of care and staff safety. Similar to the pressures facing our health services, families at risk of entering foster care faced particularly tough challenges, such as financial hardship, family conflict, and other issues. We worked with them to help stabilize the home and avoid the removal of children. We transitioned our family visits to virtual when appropriate, and continued in-person visits when deemed necessary. We also supported and helped our foster parents provide loving homes for those children who did require placements into foster care. And after so much disruption at school, many students fell behind academically. To help families maintain stability while meeting children’s educational, social-emotional, and health care needs, we adjusted how we deliver many of our services: we converted 19 community schools and 10 early childhood centers into virtual learning programs; we leveraged app-based educational platforms to provide academic enrichment; and we distributed learning devices to our students with limited access to technology. Our staff also curated at-home activities tied to our existing age-specific curricula, so that after-school programming, tutoring, GED training, and college and career prep could continue.

Source: Nonprofit submitted responses

...   Culture & Community


This score provides an assessment of the organization's engagement with the constituents it serves, a practice we term Constituent Feedback. When organizations listen to constituents, they are able to better deliver on programs and meet the needs of stakeholders. A future version of this Beacon will also assess an organization's people operations and its Diversity, Equity and Inclusion (DEI) metrics.


Culture & Community Score

Not Currently Scored

Children's Aid is currently not eligible for a Culture & Community score because we have not received its Constituent Feedback data. Nonprofit organizations are encouraged to fill out the How We Listen section of their Candid profile. This data will provide the basis for the initial evaluation of Culture & Community.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.


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Culture & Community Report

Unscored

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Constituent Feedback

Constituent Feedback


Constituent Feedback and Listening Practice data are not available for this organization. Nonprofit organizations are encouraged to fill out the How We Listen section of their Candid profile. This data will provide the basis for the initial evaluation of Culture & Community.


Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective. We award every nonprofit that completes the Candid survey full credit for this Beacon, in recognition of their willingness to publicly share this information with the nonprofit and philanthropic communities. Although the data is not evaluated for quality at this time, future iterations of this Beacon will include third party or other data that will serve to validate the information provided by the nonprofit.

Analysis and Research


Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Our partnership with Feedback Labs and Guidestar by Candid, and other partners including Fund for Shared Insight, GlobalGiving, and Keystone Accountability, enables us to launch the first version of this beacon with Constituent Feedback information collected on Candid's site.


Feedback practices have been shown to support better Diversity, Equity, and Inclusion outcomes, an essential area of assessment that we intend to further expand and develop in the future. Feedback Labs has documented several studies which indicate that beyond achieving organizational goals, nonprofits that are attentive and responsive to concerns and ideas raised by beneficiaries establish stronger relationships with the people they serve, promote greater equity, and empower constituents in ways that can help to ensure better long-term outcomes. You can find resources to help nonprofits improve their feedback practices here.

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