Your donation attempt encountered a problem. Please refresh the page to try again.
You're faster than our page! Give the page a little longer to finish loading and try your donation again.
5 MUNICIPAL PLAZA
Clifton Park NY 12065-3982
Clifton Park NY | IRS ruling year: 1983 | EIN: 14-1637304
CAPTAIN COMMUNITY HUMAN SERVICES IS A GRASS-ROOTS HUMAN SERVICES AGENCY THAT SUPPORTS AND EMPOWERS PEOPLE OF ALL AGES IN SARATOGA COUNTY AND BEYOND TO REACH THEIR GO ... (More)
CAPTAIN COMMUNITY HUMAN SERVICES IS A GRASS-ROOTS HUMAN SERVICES AGENCY THAT SUPPORTS AND EMPOWERS PEOPLE OF ALL AGES IN SARATOGA COUNTY AND BEYOND TO REACH THEIR GOALS OF PERSONAL GROWTH AND SELF-SUFFICIENCY. WE STRENGTHEN COMMUNITIES. (Less)
Great
This charity's score is 99%, earning it a Four-Star rating. If this organization aligns with your passions and values, you can give with confidence.
This overall score is calculated from multiple beacon scores: 90% Accountability & Finance, 10% Culture & Community. Learn more about our criteria and methodology.
We recognize that not all metrics and beacons equally predict a charity’s success. The percentage each beacon contributes to the organization’s overall rating depends on the number of beacons an organization has earned.
Use the tool below to select different beacons to see how the weighting shifts when only one, two, or three beacons are earned.
Rating histories are available for a growing number of rated organizations. Check back later to see if this organization has a rating history!
The IRS is significantly delayed in processing nonprofits' annual tax filings (Forms 990). As a result, the Accountability & Finance score for Captain Community Human Services Inc. is outdated and the overall rating may not be representative of its current operations. Please check with the charity directly for any questions you may have.
Captain Community Human Services Inc. has earned a 100% for the Accountability & Finance beacon. See the metrics below for more information.
This beacon provides an assessment of a charity's financial health (financial efficiency, sustainability, and trustworthiness) and its commitment to governance practices and policies.
This Accountability & Finance score represents IRS Form 990 data up until FY 2020, which is the most recent Form 990 currently available to us.
Learn more
Full Credit
Partial Credit
No Credit
Not ApplicableBoard Composition - 15/16 - 25/25 ptsBoard Composition - 15/16 - 25/25 pts
Charity Navigator looks for at least 3 board members, with more than 50% of those members identified as independent (not salaried).
The presence of an independent governing body is strongly recommended by many industry professionals to allow for full deliberation and diversity of thinking on governance and other organizational matters.
Source: IRS Form 990
Independent Audit or Financial Review - Audited - 20/20 ptsIndependent Audit or Financial Review - Audited - 20/20 pts
An Audit, Review, or Compilation provides important information about financial accountability and accuracy. Organizations are scored based on their Total Revenue Amount:
| Total Revenue Amount | Expectation to Receive Credit |
|---|---|
| $1 million or higher | Expected to complete an audit |
| $500,000 - $1 million | Expected to complete an audit, review, or compilation |
| Less than $500,000 | No expectation (removed from scoring methodology) |
Source: IRS Form 990
Conflict of Interest Policy - Listed - 3/3 ptsConflict of Interest Policy - Listed - 3/3 pts
Charity Navigator looks for the existence of a conflict of interest policy on the Form 990 as an accountability and transparency measure.
This policy protects the organization and by extension those it serves, when it is considering entering into a transaction that may benefit the private interest of an officer, director and/or key employee of the organization.
Source: IRS Form 990
Board Meeting Minutes - Documented - 3/3 ptsBoard Meeting Minutes - Documented - 3/3 pts
Charity Navigator looks to confirm on the Form 990 that the organization has this process in place as an accountability and transparency measure.
An official record of the events that take place during a board meeting ensures that a contemporaneous document exists for future reference.
Source: IRS Form 990
Document Retention and Destruction - Listed - 3/3 ptsDocument Retention and Destruction - Listed - 3/3 pts
Charity Navigator looks for the existence of a document retention and destruction policy per the Form 990 as an accountability and transparency measure.
This policy establishes guidelines for the handling, backing up, archiving and destruction of documents. These guidelines foster good record keeping procedures that promote data integrity.
Source: IRS Form 990
Whistleblower Policy - Listed - 3/3 ptsWhistleblower Policy - Listed - 3/3 pts
Charity Navigator looks for the existence of a whistleblower policy per the Form 990 as an accountability and transparency measure.
This policy outlines procedures for handling employee complaints, as well as a confidential way for employees to report financial or other types of mismanagement.
Source: IRS Form 990
Website - Listed - 3/3 ptsWebsite - Listed - 3/3 pts
Charity Navigator looks for a website on the Form 990 as an accountability and transparency metric.
Nonprofits act in the public trust and reporting publicly on activities is an important component.
Source: IRS Form 990
Full CreditPartial CreditNo CreditNot ApplicableLiabilities to Assets Ratio - 17.25% - 15/15 ptsLiabilities to Assets Ratio - 17.25% - 15/15 pts
The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990). This ratio is an indicator of an organization’s solvency and/or long-term sustainability.
| Liabilities to Assets Ratio | Amount of Credit Received |
|---|---|
| Less than 50% | Full Credit |
| 50% - 59.9% | Partial Credit |
| 60% or more | No Credit |
Source: IRS Form 990
Program Expense Ratio - 78.03% - 25/25 ptsProgram Expense Ratio - 78.03% - 25/25 pts
The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s). This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver.
| Program Expense Percentage | Amount of Credit Received |
|---|---|
| 70% or higher | Full Credit |
| 60% - 69.9% | Partial Credit |
| 50% - 59.9% | Zero Points for Program Expense Score |
| Below 50% | Zero Points for Both Program Expense AND Liabilities to Assets Scores |
Source: IRS Form 990
This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.
No Data Available
Key Persons data is currently unavailable for this organization. This data is only available if this charity has at least one year of electronically-filed Form 990 data filed within the last six years.
Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website
Activities:
Community center (BMF activity code: 296)
Foundation Status:
Organization which receives a substantial part of its support from a governmental unit or the general public 170(b)(1)(A)(vi) (BMF foundation code: 15)
Affiliation:
Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)
The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to search for this organization's Forms 990 on the IRS website (if any are available). Simply enter the organization's name (Captain Community Human Services Inc.) or EIN (141637304) in the 'Search Term' field.
This organization was impacted by COVID-19 in a way that effected their financial health in 2020. This normally would have reduced their star rating. Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them, and doing this pauses our revision of their rating. Charities may submit their own pandemic responses through their nonprofit portal.
Captain Community Human Services Inc. reported being impacted by COVID-19 in the following ways:
Program Delivery
Staffing
How COVID-19 impacted the organization's operations financially:
Community-based individual donations to our organization increased. We were also able to apply for and receive a PPP loan, retaining all of our staff and program capabilities.
How COVID-19 impacted the organization's delivery of programs:
Many of our programs had to pause operations, but for critical, emergency programs, we adapted our service delivery method. Our in-person staffing for the Food Pantry and Youth Shelter went to a teams-based approach to ensure we remained open. We also modified many of our other services by utilizing Zoom, Google Classroom, and other online technologies.
How this organization adapted to changing conditions caused by COVID-19:
We continued to monitor the situation and adapt our programs as safety dictated. Some programs came back in person and others remain hybrid. As the needs of the community changed, so did we.
Innovations the organization intends to continue permanently after the pandemic:
We have some staff that continue to work remotely or on a hybrid schedule. We also continue to offer some online-based programming and have moved most of our client applications online.
Not Currently Scored
Captain Community Human Services Inc. cannot currently be evaluated by our Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.
Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.
Learn More
Captain Community Human Services Inc. reported its three largest programs on its FY 2020 Form 990 as:
Spent in most recent FY
Percent of program expenses
FAMILY DEVELOPMENT: FAMILY DEVELOPMENT MENTORS ARE AVAILABLE TO MEET WITH INDIVIDUALS OR FAMILIES ON A ONE-ON-ONE BASIS. THESE TRAINED VOLUNTEERS PROVIDE CONFIDENTIAL HELP TO PEOPLE IN AREAS SUCH AS R ... (More)
FAMILY DEVELOPMENT: FAMILY DEVELOPMENT MENTORS ARE AVAILABLE TO MEET WITH INDIVIDUALS OR FAMILIES ON A ONE-ON-ONE BASIS. THESE TRAINED VOLUNTEERS PROVIDE CONFIDENTIAL HELP TO PEOPLE IN AREAS SUCH AS RESUME BUILDING, JOB SEARCHES, AND BUDGETING. MENTORS ARE AWARE OF MANY RESOURCES IN SARATOGA COUNTY, AND CAN BE A GREAT SUPPORT TO PEOPLE WHO ARE GOING THOUGH A DIFFICULT TIME. (Less)
Spent in most recent FY
Percent of program expenses
TREASURES RETAIL: CAPTAIN'S TREASURES IS A SPECIAL NEXT-TO-NEW STORE THAT PROVIDES GENTLY-USED, QUALITY CLOTHING AND HOUSEHOLD GOODS AT GREAT SAVINGS FOR FAMILIES.
Spent in most recent FY
Percent of program expenses
YOUTH SHELTER/OUTREACH: THE CAPTAIN CHS STREET OUTREACH PROJECT IS A UNIQUE AND COMPELLING PROGRAM THATS SUPPORTS AT-RISK YOUTH IN OUR COMMUNITY. OUR SPECIALIZED, DEDICATED TEAM BUILD RAPPORT AND RELA ... (More)
YOUTH SHELTER/OUTREACH: THE CAPTAIN CHS STREET OUTREACH PROJECT IS A UNIQUE AND COMPELLING PROGRAM THATS SUPPORTS AT-RISK YOUTH IN OUR COMMUNITY. OUR SPECIALIZED, DEDICATED TEAM BUILD RAPPORT AND RELATIONSHIPS WITH YOUTH WHO ARE HOMELESS OR AT RISK OF BECO (Less)
Captain Community Human Services Inc. has earned a 90% for the Culture & Community beacon. See the metrics below for more information.
This beacon provides an assessment of the organization's culture and connectedness to the community it serves.
Learn more
Full CreditPartial CreditNo CreditNot ApplicableConstituent Feedback - Data Available - 100/100 ptsConstituent Feedback - Data Available - 100/100 pts
30% of beacon score
This organization reported that it is collecting feedback from the constituents and/or communities it serves. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.
Who are the people you serve with your mission? Describe briefly.
Our over thirty programs and services serve the lifespan, from school-aged youth to seniors.
How is your organization collecting feedback from the people you serve?
Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person), Paper surveys, Constituent (client or resident, etc.) advisory committees, Suggestion box/email
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
With whom does your organization share the feedback you got from the people you serve?
Our staff, Our board
What challenges does your organization face in collecting feedback from the people you serve?
We don't have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time
Briefly describe a recent change that your organization made in response to feedback from the people you serve.
We continuously monitor our programs not only for outcomes, but also for the quality of the interactions with our clients and the community at large. We actively seek feedback from clients, volunteers, and donors to better understand their needs, their experiences, and the needs of the community around them.
Equity Practices - Data Available - 85/100 ptsEquity Practices - Data Available - 85/100 pts
70% of beacon score
This organization's score of 85 is a passing score. The organization reported that it is implementing 5 Equity Practices. Charity Navigator believes nonprofit organizations implementing effective equity policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.
Equity Practices (2/7) | |
|---|---|
We review compensation data across the organization (and by staff levels) to identify disparities by race. | |
We ask team members to identify racial disparities in their programs and/or portfolios. | |
We analyze disaggregated data and root causes of race disparities that impact the organization/'s programs, portfolios, and the populations served. | |
We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support. | |
We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders. | |
We disaggregate data by demographics, including race, in every policy and program measured | |
We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization. | |
Equity Policies and Procedures (3/7) | |
|---|---|
We use a vetting process to identify vendors and partners that share our commitment to race equity. | |
We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions. | |
We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization. | |
We have community representation at the board level, either on the board itself or through a community advisory board. | |
We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability. | |
We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team. | |
We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization. | |
Captain Community Human Services Inc. cannot currently be evaluated by our Leadership & Adaptability methodology because we have not received data from the charity regarding its leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes.
Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.
Learn More
Impact & Results
Accountability & Finance
Culture & Community
Leadership & Adaptability
The Giving Basket is having some issues. If you wish to donate, please refresh the page. If the problem persists contact us.
Cart ID: Not Assigned
The Giving Basket is having some issues. If you wish to donate, please refresh the page. If the problem persists contact us.
Cart ID: Not Assigned
