Helping and Lending Outreach Support
Helping and Lending Outreach Support
4995 LACROSS RD STE 1300
N Charleston SC 29406-6553
N Charleston SC | IRS ruling year: 2004 | EIN: 20-0858549
Mission not available
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4995 LACROSS RD STE 1300
N Charleston SC 29406-6553
N Charleston SC | IRS ruling year: 2004 | EIN: 20-0858549
Mission not available
Great
This charity's score is 100%, earning it a Four-Star rating. If this organization aligns with your passions and values, you can give with confidence.
This overall score is calculated from multiple beacon scores: 85% Accountability & Finance, 10% Leadership & Adaptability, 5% Culture & Community. Learn more about our criteria and methodology.
We recognize that not all metrics and beacons equally predict a charity’s success. The percentage each beacon contributes to the organization’s overall rating depends on the number of beacons an organization has earned.
Use the tool below to select different beacons to see how the weighting shifts when only one, two, or three beacons are earned.
Rating histories are available for a growing number of rated organizations. Check back later to see if this organization has a rating history!
Helping and Lending Outreach Support has earned a 100% for the Accountability & Finance beacon. See the metrics below for more information.
This beacon provides an assessment of a charity's financial health (financial efficiency, sustainability, and trustworthiness) and its commitment to governance practices and policies.
This Accountability & Finance score represents IRS Form 990 data up until FY 2021, which is the most recent Form 990 currently available to us.
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Charity Navigator looks for at least 3 board members, with more than 50% of those members identified as independent (not salaried).
The presence of an independent governing body is strongly recommended by many industry professionals to allow for full deliberation and diversity of thinking on governance and other organizational matters.
Source: IRS Form 990
An Audit, Review, or Compilation provides important information about financial accountability and accuracy. Organizations are scored based on their Total Revenue Amount:
Total Revenue Amount | Expectation to Receive Credit |
---|---|
$1 million or higher | Expected to complete an audit |
$500,000 - $1 million | Expected to complete an audit, review, or compilation |
Less than $500,000 | No expectation (removed from scoring methodology) |
Source: IRS Form 990
Charity Navigator looks for the existence of a conflict of interest policy on the Form 990 as an accountability and transparency measure.
This policy protects the organization and by extension those it serves, when it is considering entering into a transaction that may benefit the private interest of an officer, director and/or key employee of the organization.
Source: IRS Form 990
Charity Navigator looks to confirm on the Form 990 that the organization has this process in place as an accountability and transparency measure.
An official record of the events that take place during a board meeting ensures that a contemporaneous document exists for future reference.
Source: IRS Form 990
Charity Navigator looks for the existence of a document retention and destruction policy per the Form 990 as an accountability and transparency measure.
This policy establishes guidelines for the handling, backing up, archiving and destruction of documents. These guidelines foster good record keeping procedures that promote data integrity.
Source: IRS Form 990
Charity Navigator looks for the existence of a whistleblower policy per the Form 990 as an accountability and transparency measure.
This policy outlines procedures for handling employee complaints, as well as a confidential way for employees to report financial or other types of mismanagement.
Source: IRS Form 990
Charity Navigator looks for a website on the Form 990 as an accountability and transparency metric.
Nonprofits act in the public trust and reporting publicly on activities is an important component.
Source: IRS Form 990
The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990). This ratio is an indicator of an organization’s solvency and/or long-term sustainability.
Liabilities to Assets Ratio | Amount of Credit Received |
---|---|
Less than 50% | Full Credit |
50% - 59.9% | Partial Credit |
60% or more | No Credit |
Source: IRS Form 990
The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s). This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver.
Program Expense Percentage | Amount of Credit Received |
---|---|
70% or higher | Full Credit |
60% - 69.9% | Partial Credit |
50% - 59.9% | Zero Points for Program Expense Score |
Below 50% | Zero Points for Both Program Expense AND Liabilities to Assets Scores |
Source: IRS Form 990
No Data Available
Revenue and expense data is not available for this organization. This data is only available if this charity has at least one year of electronically-filed Form 990 data filed within the last six years.
No Data Available
Key Persons data is currently unavailable for this organization. This data is only available if this charity has at least one year of electronically-filed Form 990 data filed within the last six years.
Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website
Activities:
Activity data not reported from the IRS
Foundation Status:
Organization which receives a substantial part of its support from a governmental unit or the general public 170(b)(1)(A)(vi) (BMF foundation code: 15)
Affiliation:
Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)
The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to search for this organization's Forms 990 on the IRS website (if any are available). Simply enter the organization's name (Helping and Lending Outreach Support) or EIN (200858549) in the 'Search Term' field.
This organization was impacted by COVID-19 in a way that effected their financial health in 2020. This normally would have reduced their star rating. Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them, and doing this pauses our revision of their rating. Charities may submit their own pandemic responses through their nonprofit portal.
Helping and Lending Outreach Support reported being impacted by COVID-19 in the following ways:
Program Delivery
How COVID-19 impacted the organization's operations financially:
HALOS was able to emply a full staff and provide our full range of services throughout the pandemic.
How COVID-19 impacted the organization's delivery of programs:
HALOS continues to see the negative effects of the COVID-19 pandemic on kinship families in our community. In 2021, HALOS served 1,741 individuals, up from 1,308 in 2020 and 1,235 in 2019. As a resource referral agency, our primary service is to link kinship families with community resources that exist to assist with various needs - financial, housing, food, clothing, mental health, etc. Our data shows we have made 4,668 referrals in 2021 compared to 2,853 in 2020 and 833 in 2019. Even more telling is the demand for emergency financial assistance for basic needs (rent, utilities, transportation, etc.). Since the pandemic began, HALOS has distributed more than $370,00 in emergency financial assistance.
How this organization adapted to changing conditions caused by COVID-19:
During COVID-19, all services have been provided without interruption as our staff worked to serve kinship families remotely until July 2021 and now back in-person. In-takes and family assessments are conducted via phone or zoom call. Staff make referrals to community partners and conduct benefits assessments and advocacy by phone. We are assisting caregivers without technology in filing for unemployment benefits. No contact drop-offs of food, grocery gift cards, clothing and diapers are occurring. Support groups have moved to Zoom calls, and participation has increased as caregivers are experiencing isolation and increased stress because of the pandemic.
Innovations the organization intends to continue permanently after the pandemic:
Caregiver support groups were converted to a virtual setting during the pandemic. Participation in HALOS’ caregiver support groups increased 102% from 2019 to 2020 and an additional 26% from 2020 to 2021. This not only reflects the ongoing toll of isolation of the pandemic and need for social support, but the convenience of a virtual setting allowing for the caregiver to participate even if they do not have transportation or childcare. At caregiver request, we recently began holding one support group per month in person while the remaining three will remain virtual.
Not Currently Scored
Helping and Lending Outreach Support cannot currently be evaluated by our Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.
Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.
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No 990 Program Data Found
Helping and Lending Outreach Support has earned a 100% for the Culture & Community beacon. See the metrics below for more information.
This beacon provides an assessment of the organization's culture and connectedness to the community it serves.
Learn more
100% of beacon score
This organization reported that it is collecting feedback from the constituents and/or communities it serves. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.
Who are the people you serve with your mission? Describe briefly.
HALOS serves kinship families residing in Charleston, Berkeley, and Dorchester Counties. Children are placed in kinship care primarily due to physical and/or sexual abuse, neglect, and abandonment by a parent. The children are at risk due to the trauma they experienced with their parents. In addition, kinship caregivers are more likely to be African American, poor, single, older, in worse health and less educated. According to the Annie E. Casey Foundation, 63% of kinship caregivers fall below 200% of the poverty line. Approximately 1/3 lack a high school diploma, and only 36% are employed full-time. Nearly 20% are on disability when they receive custody of the children. Forty-five percent of children with a grandparent as their primary caregiver are less than 6 years old.
How is your organization collecting feedback from the people you serve?
Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person), Paper surveys, Constituent (client or resident, etc.) advisory committees
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
With whom does your organization share the feedback you got from the people you serve?
Our staff, Our board, Our funders
What challenges does your organization face in collecting feedback from the people you serve?
It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time
Briefly describe a recent change that your organization made in response to feedback from the people you serve.
Feedback revealed that caregivers did not take advantage of all the resources available through HALOS for two reasons. They may not be aware of full scope of services offered or they lost their navigator’s contact information. From this input, HALOS developed a Welcome Packet to address these issues. When a new family is onboarded into HALOS’ program, they are mailed a packet containing an explanation of all the resources and services HALOS offers and a refrigerator magnet with their Family Advocate’s name and phone number.
This organization has not provided information regarding the Equity Practices it is presently implementing. As such, the organization has not earned a score on this metric. Charity Navigator believes nonprofit organizations implementing effective equity policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.
Helping and Lending Outreach Support has earned a 100% for the Leadership & Adaptability beacon. See the metrics below for more information.
This beacon provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.
Learn more
The nonprofit organization presents evidence of strategic thinking through articulating the organization's mission
TO PROMOTE SAFE AND NUTURING HOMES FOR CHILDREN IN KINSHIP CARE.
The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.
Trusted to Be THE Center for Excellence for Kinship Families
Source: Nonprofit submitted responses
The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.
Goal One: Increase the number of families served in the tri-county area from 200 to 500
Goal Type: Grow, expand, scale or increase access to the existing programs and services.
Goal Two: Grow unrestricted fundraising revenue by 10% each year over the next five years
Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).
Goal Three: Build the board to 13 fully active and functional members
Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).
The nonprofit provides evidence of investment in leadership development
HALOS hired a consultant to assist the leadership team in honing their management skills.
The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.
Strategic Partnerships
Networks of Collective Impact Efforts
Thought Leadership
Raising Awareness
Policy Advocacy
HALOS has referral partnerships with more than 150 local service providers and organizations interacting with our client families. We participate in multiple networks of service providers, including statewide kinship advisory boards.
The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.
Kinship families, who often live in poverty, have been hard hit by the economic impact of the pandemic. HALOS has pursued and received grant funding from private and public sources to provide emergency financial assistance to the kinship families we serve. Since March 2019, HALOS has distributed more than $370,000 in emergency financial assistance to kinship families impacted by the pandemic. While we don not anticipate keeping financial assistance as a permanent program, for the time-being our families need this special assistance to remain stable. Financial instability puts children’s placement at risk of disruption and foster care entry. The assistance HALOS has provided keeps children in safe and stable kinship homes.
Impact & Results
Accountability & Finance
Culture & Community
Leadership & Adaptability
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