Mission: TO PROVIDE PLACEMENT AND CARE DURING PLACEMENT OF GREYHOUND DOGS AND OTHER ANIMALS; TO INFORM AND EDUCATE THE PUBLIC REGARDING THE NEEDS AND CONDITIONS OF A PARTICUL ... (More)

Greyhound Friends Inc. is a 501(c)(3) organization, with an IRS ruling year of 1988, and donations are tax-deductible.

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Contact Information

  www.greyhound.org

 167 SADDLE HILL RD
Hopkinton MA 01748-1192


...

Moderate Concern Advisory for:
Greyhound Friends Inc.

On April 27, 2017, Wicked Local Sherborn reported on the charges of improper conduct allegedly taking place at Greyhound Friends Inc., in an article titled, "A closer look at Greyhound Friends finances." For this reason, we have issued a Moderate Concern CN Advisory as the allegations have yet to be confirmed. For more information regarding this matter, please see the Wicked Local Sherborn article.

  • On August 25, 2017, The MetroWest Daily News published an article titled, "Hopkinton: Louise Coleman animal cruelty trial to start Nov. 28." For more information, please see The MetroWest Daily News article.

  • On September 25, 2017, Wicked Local Hopkinton published an article titled, "Hopkinton: Greyhound Friends opposes record requests." For more information, please see the Wicked Local Hopkinton article.

  • On May 27, 2018, The MetroWest Daily News published an article titled, "Attorney General expands Greyhound Friends probe." For more information, please see The MetroWest Daily News article.

  • On September 12, 2018, masslive.com published an article titled, "Saving greyhounds: Massachusetts dog shelter plagued in controversy seeks comeback." For more information, please see the masslive.com article.

  • On August 5, 2019, The Metrowest Daily published an article titled, "Shut down two years ago, Greyhound Friends fights to reopen." For more information, please see The Metrowest Daily article.

  • On August 29, 2019, Wicked Local Hopkinton published an article titled, "State lifts cease-and-desist order against Greyhound Friends." For more information, please see the Wicked Local Hopkinton article.


This charity has received a Moderate Concern Advisory due to an open or pending investigation regarding allegations of possible illegal activity, improper conduct, organizational mismanagement, or other matters of concern. Please note that this investigation has not concluded and that the allegations being investigated have not been confirmed by the U.S. legal system. Charity Navigator aims to provide donors and users with as much information as possible in order to make an informed giving decision. This advisory will be updated once we become aware that the investigation is completed. The views and opinions expressed here are those of the authors of sources used for the reported information, and not those of Charity Navigator. Charity Navigator is not responsible for the nature or content of the information presented through such external sources and websites. For more information on how or when we decide to publish a CN Advisory, please review our methodology.


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Encompass Rating System by Charity Navigator


Overall Score

95

out of 100

This charity's score is a passing score.
This overall score is calculated entirely from a single beacon score: 100% Finance & Accountability


Learn about the Encompass Rating System: Overview | FAQ | Release Notes

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...   Finance & Accountability


This score provides an assessment of a nonprofit's financial health (stability, efficiency and sustainability) and its commitment to governance practices and policies.


Finance & Accountability Score

95

out of 100

The score earned by Greyhound Friends Inc. is a passing score

This V4 of the Finance & Accountability Score provides a baseline measure of an organization’s health including the indicators listed in the report below.

This score represents Form 990 data from 2017, the latest year published by the IRS.



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Finance & Accountability Report

95

of 100 points

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Program Expense

Program Expense Ratio

70.44%

Higher effect on score

More data  


The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s). This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver.


Program Expense Percentage

Amount of Credit Received

70% or higherFull Credit
60% - 69.9%Partial Credit
Below 50%Zero Points for Both Program Expense percentage AND Liabilities to Assets

Source: IRS Form 990

Board Composition

9/10 Independent

Higher effect on score


Charity Navigator looks for at least 3 board members, with more than 50% of those members identified as independent (not salaried).


The presence of an independent governing body is strongly recommended by many industry professionals to allow for full deliberation and diversity of thinking on governance and other organizational matters.


Source: IRS Form 990

Independent Audit or Financial Review

No review needed due to small charity size

No effect on score


An Audit, Review, or Compilation provides important information about financial accountability and accuracy. Organizations are scored based on their Total Revenue Amount:

Total Revenue Amount

Expectation to Receive Credit

$1 million or higherExpected to complete an audit
$250,000 - $1 millionExpected to complete an audit, review, or compilation
Less than $250,000No expectation (removed from scoring methodology)

Source: IRS Form 990

Liabilities to Assets Ratio

36.97%

Lower effect on score


The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990). This ratio is an indicator of an organization’s solvency and/or long-term sustainability.

Liabilities to Assets Ratio

Amount of Credit Received

Less than 50%Full Credit
50% - 59.9%Partial Credit
60% or moreNo Credit

Source: IRS Form 990

Website

Listed

Lower effect on score


Charity Navigator looks for a website on the Form 990 as an accountability and transparency metric.


Nonprofits act in the public trust and reporting publicly on activities is an important component.


Source: IRS Form 990

Conflict of Interest Policy

Listed

Lower effect on score


Charity Navigator looks for the existence of a conflict of interest policy on the Form 990 as an accountability and transparency measure.


This policy protects the organization and by extension those it serves, when it is considering entering into a transaction that may benefit the private interest of an officer, director and/or key employee of the organization.


Source: IRS Form 990

Board Meeting Minutes

Documented

Lower effect on score


Charity Navigator looks to confirm on the Form 990 that the organization has this process in place as an accountability and transparency measure.


An official record of the events that take place during a board meeting ensures that a contemporaneous document exists for future reference.


Source: IRS Form 990

Document Retention and Destruction

Missing

Lower effect on score


Charity Navigator looks for the existence of a document retention and destruction policy per the Form 990 as an accountability and transparency measure.


This policy establishes guidelines for the handling, backing up, archiving and destruction of documents. These guidelines foster good record keeping procedures that promote data integrity.


Source: IRS Form 990

Whistleblower Policy

Listed

Lower effect on score


Charity Navigator looks for the existence of a whistleblower policy per the Form 990 as an accountability and transparency measure.


This policy outlines procedures for handling employee complaints, as well as a confidential way for employees to report financial or other types of mismanagement.


Source: IRS Form 990

Additional Information

Unscored

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

Presented here are up to five of this organization's highest compensated employees. This compensation data includes salary, cash bonuses, and expense accounts and is displayed exactly how it is reported to the IRS. The amounts include salary, cash bonuses, and expense accounts. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. Read the IRS policies for compensation reporting



LOUISE COLEMAN, FORMER EXECUTIVE DIRECTOR

$18,652


TERRI SHEPHARD, DIR/FORMER TREAS/KENNEL EMPLOYEE

$14,350


STODDARD MELHADO, PRESIDENT

$0


JOHN DUMAS, VICE PRESIDENT

$0


DONNA NELSON-DUEY, VICE PRESIDENT

$0


Source: IRS Form 990 (page 7), filing year 2017

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activities:

Discussion groups, forums, panels lectures, etc. (BMF activity code: 123)


Foundation Status:

Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi) (BMF foundation code: 15)


Affiliation:

Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.


Greyhound Friends Inc. reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Fundraising Capacity

  • Revenue

  • Staffing

  • Administrative Capacity

  • Balance Sheet


How COVID-19 impacted the organization's operations financially:

While adoptions were brisk and adoption income was up, our ability to fundraise was significantly curtailed.


How COVID-19 impacted the organization's delivery of programs:

We had to operate with a skeleton staff to take care of the dogs and do the administrative tasks. We are open by appointment only and had to cancel all our educational outreach programs and meet & greets. Veterinary expenses and wait times were greatly increased


How this organization adapted to changing conditions caused by COVID-19:

We still adopted dogs by going to an appointment based model so that social distancing could be practiced and safety protocols maintained. Board and Fundraising meetings were held over Zoom, instead of in person. We started having on-line auctions and virtual open houses to raise money and keep our donors and clients up to date. We applied for and received a PPP loan


Innovations the organization intends to continue permanently after the pandemic:

We may stick with the appointment only system until we are back to full funding and staffing. Zoom is here to stay. The on line auctions have been a very successful fundraising tool, so we will continue to use them.


...   Impact & Results


This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.


Impact & Results Score

Not Currently Scored

Greyhound Friends Inc. cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.

Learn more about Impact & Results.

Do you work at Greyhound Friends Inc.? Join the waitlist for an updated Impact & Results score.


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Additional Information

Unscored

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Largest Programs

Largest Programs



Greyhound Friends Inc. reported its largest program on its FY 2017 Form 990 as:


$176,852

Spent in most recent FY

100%

Percent of program expenses


GREYHOUND FRIENDS INC., LOCATED IN HOPKINTON, MASSACHUSETTS, IS A SMALL NON-PROFIT ORGANIZATION DEDICATED TO RE-HOMING RETIRED RACETRACK GREYHOUNDS AND PLACING THEM IN RESPONSIBLE LOVING HOMES. GREYHO ... (More)


...   Leadership & Adaptability


This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.


Leadership & Adaptability Score

100

out of 100

The score earned by Greyhound Friends Inc. is a passing score.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.


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Leadership & Adaptability Report

100

of 100 points

Mission

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission


TO PROVIDE PLACEMENT AND CARE DURING PLACEMENT OF GREYHOUND DOGS AND OTHER ANIMALS; TO INFORM AND EDUCATE THE PUBLIC REGARDING THE NEEDS AND CONDITIONS OF A PARTICULAR BREED OF DOG, NAMELY THE GREYHOUND, IN AN EFFORT TO ENCOURAGE A HUMANE STANDARD OF CARE FOR THE BREED OF DOG; TO PROMOTE EDUCATIONAL PROGRAMS CONCERNING THE RESPONSIBILITIES OF OWNERSHIP OF GREYHOUNDS AND OTHER ANIMALS IN SCHOOLS AND ELSEWHERE. GENERALLY TO DO ALL ACTS NECESSARY TO PREVENT CRUELTY TO ANIMALS AND TO FURTHER THE ORGANIZATION'S EXCLUSIVELY CHARITABLE AND EDUCATIONAL PURPOSES.


Source: Nonprofit submitted responses

Vision

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.


A home for every dog that needs one


Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.


Goal One: As Greyhound racing declines in the U.S. to expand partnerships both domestically and internationally to help sighthounds and other dogs find loving homes

Goal Type: New program(s) based on observed changes in needs among our constituencies/communities served.


Goal Two: To expand our Board of Directors

Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).


Goal Three: To re-instate our volunteer and educational outreach & advocacy programs when Covid 19 restrictions lift and schools are re-opened

Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.


Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development


Describe an investment in leadership

Both our Board President & Executive Director have participated in training held by the Massachusetts Animal Coalition, The MSPCA ,The Humane Society, Boardable and Network for Good

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.


This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Raising Awareness

What are this organization’s external mobilizaton efforts?

We have formed partnerships with several other groups both domestically and internationally to bring dogs in from China, Qatar, Ireland & Portugal & Kentucky. We have active Instagram & Facebook accounts and a website that is linked with PetFinder

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.


We had to discontinue or volunteer and outreach programs and operate with a skeleton staff of people who came in in shifts to take care of the dogs and answer phones etc. We purchased Zoom and had on line meetings. We went to an "appointment only" model instead of being open to the public. We continued to take in & adopt dogs. We had on-line auctions to raise money & really boosted our social media communications.

Source: Nonprofit submitted responses

...   Culture & Community


This score provides an assessment of the organization's engagement with the constituents it serves, a practice we term Constituent Feedback. When organizations listen to constituents, they are able to better deliver on programs and meet the needs of stakeholders. A future version of this Beacon will also assess an organization's people operations and its Diversity, Equity and Inclusion (DEI) metrics.


Culture & Community Score

Not Currently Scored

Greyhound Friends Inc. is currently not eligible for a Culture & Community score because we have not received its Constituent Feedback data. Nonprofit organizations are encouraged to fill out the How We Listen section of their Candid profile. This data will provide the basis for the initial evaluation of Culture & Community.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.


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Culture & Community Report

Unscored

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Constituent Feedback

Constituent Feedback


Constituent Feedback and Listening Practice data are not available for this organization. Nonprofit organizations are encouraged to fill out the How We Listen section of their Candid profile. This data will provide the basis for the initial evaluation of Culture & Community.


Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective. We award every nonprofit that completes the Candid survey full credit for this Beacon, in recognition of their willingness to publicly share this information with the nonprofit and philanthropic communities. Although the data is not evaluated for quality at this time, future iterations of this Beacon will include third party or other data that will serve to validate the information provided by the nonprofit.

Analysis and Research


Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Our partnership with Feedback Labs and Guidestar by Candid, and other partners including Fund for Shared Insight, GlobalGiving, and Keystone Accountability, enables us to launch the first version of this beacon with Constituent Feedback information collected on Candid's site.


Feedback practices have been shown to support better Diversity, Equity, and Inclusion outcomes, an essential area of assessment that we intend to further expand and develop in the future. Feedback Labs has documented several studies which indicate that beyond achieving organizational goals, nonprofits that are attentive and responsive to concerns and ideas raised by beneficiaries establish stronger relationships with the people they serve, promote greater equity, and empower constituents in ways that can help to ensure better long-term outcomes. You can find resources to help nonprofits improve their feedback practices here.

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