Vision

We envision a society where everyone has access to a caring and compassionate listener.

Goals

1. 1.Strengthen and expand Caring Contact’s capacity to support individuals in emotional distress by growing a skilled and diverse Listener base, enhancing training and quality assurance programs, and broadening community education and engagement across the 988 Lifeline region.
2. 2.Build a resilient, high‑performing organizational infrastructure that ensures exceptional responsiveness to the 988 Lifeline by strengthening staffing capacity, expanding remote listening capabilities, enhancing governance through an engaged and diverse Board of Trustees, and implementing robust succession planning to secure long‑term stability, continuity, and operational excellence.
3. 3.Build a predictable, diversified, and sustainable revenue stream by increasing individual donor support, expanding recurring giving, developing corporate partnerships, and strengthening Board-led fundraising.