Vision

We envision a Northwest Philadelphia where every resident can safely remain in their homes, maintain essential utilities through every season, and have reliable access to the food they need to thrive. We advance this vision by providing educational programs, financial assistance, and connections to housing, utility, and community resources. We envision a community where neighbors help neighbors, where barriers to essential services are overcome through human connection, and where every person has both the opportunity to receive support and to give back. As a hub of community engagement, we facilitate meaningful relationships between those who wish to serve and those facing challenges. Through these connections, we strengthen our community, ensuring that no one faces hardship alone and everyone has the chance to contribute to our shared wellbeing.

Goals

1. 1.Increase service availability to better meet client demand and reduce wait times, and provide deeper financial support, via (1) transitioning from limited service days to a full 5-day weekly counseling schedule; (2) adjusting staff schedules or hiring additional counselors (full-time or part-time); and (3) introducing a mix of in-person and virtual counseling sessions to improve accessibility.
2. 2.Offer additional service programs that address assure housing, utility and food stability, including (1) Public Benefits Navigation assistance; (2) Identification Services; and (3) Employment Support, through a combination of starr training and partnering with local agencies for co-service delivery.
3. 3.Offer more comprehensive educational and training programs that address root causes of instability, by creation of educational/training programs including Utilities Navigation, Healthcare Literacy, and Financial Literacy.