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Phoenix AZ | IRS ruling year: 2010 | EIN: 27-0250769
Our mission is to provide food and clothing in a hope-filled environment to the underserved in the greater Phoenix area.
Good
This charity's score is 84%, earning it a Three-Star rating. If this organization aligns with your passions and values, you can give with confidence.
This overall score is calculated from multiple beacon scores: 80% Accountability & Finance, 10% Leadership & Adaptability, 10% Culture & Community. Learn more about our criteria and methodology.
We recognize that not all metrics and beacons equally predict a charity’s success. The percentage each beacon contributes to the organization’s overall rating depends on the number of beacons an organization has earned.
Use the tool below to select different beacons to see how the weighting shifts when only one, two, or three beacons are earned.
Rating histories are available for a growing number of rated organizations. Check back later to see if this organization has a rating history!
The IRS is significantly delayed in processing nonprofits' annual tax filings (Forms 990). As a result, the Accountability & Finance score for Harvest Compassion Center is outdated and the overall rating may not be representative of its current operations. Please check with the charity directly for any questions you may have.
Harvest Compassion Center has earned a 80% for the Accountability & Finance beacon. See the metrics below for more information.
This beacon provides an assessment of a charity's financial health (financial efficiency, sustainability, and trustworthiness) and its commitment to governance practices and policies.
This Accountability & Finance score represents IRS Form 990 data up until FY 2019, which is the most recent Form 990 currently available to us.
Learn more
Charity Navigator looks for at least 3 board members, with more than 50% of those members identified as independent (not salaried).
The presence of an independent governing body is strongly recommended by many industry professionals to allow for full deliberation and diversity of thinking on governance and other organizational matters.
Source: IRS Form 990
An Audit, Review, or Compilation provides important information about financial accountability and accuracy. Organizations are scored based on their Total Revenue Amount:
Total Revenue Amount | Expectation to Receive Credit |
---|---|
$1 million or higher | Expected to complete an audit |
$500,000 - $1 million | Expected to complete an audit, review, or compilation |
Less than $500,000 | No expectation (removed from scoring methodology) |
Source: IRS Form 990
Charity Navigator looks for the existence of a conflict of interest policy on the Form 990 as an accountability and transparency measure.
This policy protects the organization and by extension those it serves, when it is considering entering into a transaction that may benefit the private interest of an officer, director and/or key employee of the organization.
Source: IRS Form 990
Charity Navigator looks to confirm on the Form 990 that the organization has this process in place as an accountability and transparency measure.
An official record of the events that take place during a board meeting ensures that a contemporaneous document exists for future reference.
Source: IRS Form 990
Charity Navigator looks for the existence of a document retention and destruction policy per the Form 990 as an accountability and transparency measure.
This policy establishes guidelines for the handling, backing up, archiving and destruction of documents. These guidelines foster good record keeping procedures that promote data integrity.
Source: IRS Form 990
Charity Navigator looks for the existence of a whistleblower policy per the Form 990 as an accountability and transparency measure.
This policy outlines procedures for handling employee complaints, as well as a confidential way for employees to report financial or other types of mismanagement.
Source: IRS Form 990
Charity Navigator looks for a website on the Form 990 as an accountability and transparency metric.
Nonprofits act in the public trust and reporting publicly on activities is an important component.
Source: IRS Form 990
The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990). This ratio is an indicator of an organization’s solvency and/or long-term sustainability.
Liabilities to Assets Ratio | Amount of Credit Received |
---|---|
Less than 50% | Full Credit |
50% - 59.9% | Partial Credit |
60% or more | No Credit |
Source: IRS Form 990
The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s). This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver.
Program Expense Percentage | Amount of Credit Received |
---|---|
70% or higher | Full Credit |
60% - 69.9% | Partial Credit |
50% - 59.9% | Zero Points for Program Expense Score |
Below 50% | Zero Points for Both Program Expense AND Liabilities to Assets Scores |
Source: IRS Form 990
This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.
Presented here are up to five of this organization's highest compensated employees. This compensation data includes salary, cash bonuses, and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting
Source: IRS Form 990 (page 7), filing year 2019
Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website
Activities:
Activity data not reported from the IRS
Foundation Status:
Organization which receives a substantial part of its support from a governmental unit or the general public 170(b)(1)(A)(vi) (BMF foundation code: 15)
Affiliation:
Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)
The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to search for this organization's Forms 990 on the IRS website (if any are available). Simply enter the organization's name (Harvest Compassion Center) or EIN (270250769) in the 'Search Term' field.
Not Currently Scored
Harvest Compassion Center cannot currently be evaluated by our Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.
Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.
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Harvest Compassion Center reported its largest program on its FY 2019 Form 990 as:
Spent in most recent FY
Percent of program expenses
IN 2019, HARVEST COMPASSION CENTER MARYVALE SERVED 9,774 FAMILIES, GAVE OUT FREE OF CHARGE 294,721 POUNDS OF FOOD, HYGIENE AND BABY PRODUCTS, 47,874 PIECES OF LAUNDERED CLOTHING, 2,515 BRAND NEW BIBLE ... (More)
IN 2019, HARVEST COMPASSION CENTER MARYVALE SERVED 9,774 FAMILIES, GAVE OUT FREE OF CHARGE 294,721 POUNDS OF FOOD, HYGIENE AND BABY PRODUCTS, 47,874 PIECES OF LAUNDERED CLOTHING, 2,515 BRAND NEW BIBLES AND CHILDRENS BEDTIME STORY BOOKS, AND RECORDED OVER 8,609 VOLUNTEER HOURS. IN ADDITION, HCC PHOENIX AND MARYVALE SERVED 755 KIDS WITH BRAND NEW BACKPACKS AND SCHOOL SUPPLIES FOR THE UPCOMING SCHOOL YEAR AND 10,500 BRAND NEW TOYS WERE GIVEN OUT DURING THE MONTH OF DECEMBER FOR THE HOLIDAY SEASON. AND HCCS KIDS-FEEDING-KIDS PROGRAM CALLED SERVING SPROUTS FED OVER 4,550 FAMILIES. (Less)
Harvest Compassion Center has earned a 96% for the Culture & Community beacon. See the metrics below for more information.
This beacon provides an assessment of the organization's culture and connectedness to the community it serves.
Learn more
30% of beacon score
This organization reported that it is collecting feedback from the constituents and/or communities it serves. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.
Who are the people you serve with your mission? Describe briefly.
HCCs serve individuals living in the top undeserved zip codes. North Phoenix (85032) 30% of households are working poor, living on wages that barely cover housing, earning $30,000/year. Only 51% of the population has a high school degree and 29.2% are not in the labor force. Maryvale community, second top underserved zip (85033), residents live below the poverty line, making $24,000/year, experience crime rates that are almost triple compared to state averages, unemployment rates 26% higher and have the highest number of children on free/reduced meals (almost 100%). West Phoenix (85017), is a generationally poor community where median income is less than $25,000/year, over 39% report no earnings at all, only 49% have a high school diploma and over 95% of kids receive free/reduced meals.
How is your organization collecting feedback from the people you serve?
Focus groups or interviews (by phone or in person), Paper surveys, Case management notes, Suggestion box/email, Other means
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve
With whom does your organization share the feedback you got from the people you serve?
Our staff, Our board, Our community partners
How has asking for feedback from the people you serve changed your relationship with them or shifted power - over decisions, resources, rules or in other ways - to them?
Asking for feedback allows HCC to strengthen client and partner relationships on an ongoing basis. HCC invites over 2,000 volunteers in annually to serve during client shopping hours. Welcoming client as well as, volunteer feedback, allows HCC to sharpen our customer service skills and truly meet the needs of each client we serve. HCC is always looking to enhance and add value to the overall client experience.
What challenges does your organization face in collecting feedback from the people you serve?
It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to get honest feedback from our clients
Briefly describe a recent change that your organization made in response to feedback from the people you serve.
Recently HCC had a client who felt she was misunderstood when it came to the number of clothing items her family was welcome to shop for. This client felt a volunteer was rude to her and felt that her voice was not heard during her shopping trip. This client called and complained about her experience. Immediately HCC director called her E.D. to discuss the client situation. HCC's E.D. spent an hour on the phone with this client, followed by an in-person meeting with the volunteer and center director to calmly discuss all sides, feelings and facts of the situation. The in-person meeting was a success. All sides felt their voices were heard, the client felt all of her concerns were noted and action was taken. This client feels very comfortable shopping with HCC again next month.
70% of beacon score
This organization's score of 95 is a passing score. The organization reported that it is implementing 9 Equity Practices. Charity Navigator believes nonprofit organizations implementing effective equity policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.
Equity Practices (3/7) | |
---|---|
We review compensation data across the organization (and by staff levels) to identify disparities by race. | |
We ask team members to identify racial disparities in their programs and/or portfolios. | |
We analyze disaggregated data and root causes of race disparities that impact the organization/'s programs, portfolios, and the populations served. | |
We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support. | |
We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders. | |
We disaggregate data by demographics, including race, in every policy and program measured | |
We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization. |
Equity Policies and Procedures (6/7) | |
---|---|
We use a vetting process to identify vendors and partners that share our commitment to race equity. | |
We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions. | |
We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization. | |
We have community representation at the board level, either on the board itself or through a community advisory board. | |
We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability. | |
We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team. | |
We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization. |
Harvest Compassion Center has earned a 100% for the Leadership & Adaptability beacon. See the metrics below for more information.
This beacon provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.
Learn more
The nonprofit organization presents evidence of strategic thinking through articulating the organization's mission
Our mission is to provide food and clothing in a hope-filled environment to the underserved in the greater Phoenix area.
The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.
To Challenge: To engage a person’s heart in the act of helping others. To Serve: To be the hands and feet of Jesus serving those in need. To Last: To follow corporate and financial direction set forth in the present so we can continue to serve others in the future.
Source: Nonprofit submitted responses
The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.
Goal One: Zero Hunger
Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.
Goal Two: No Poverty
Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.
Goal Three: Good Health and Well-being
Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.
The nonprofit provides evidence of investment in leadership development
We have recently invested in The Entrepreneurial Operating System (EOS) for professional development, leadership development, and training. This has allowed everyone at HCC to be on the same page with our vision and our mission to accomplish our short and long-term goals. EOS has instilled focus, discipline, and accountability throughout HCC leaders so that everyone executes our vision every day. In turn, this has encouraged our leaders to become a more cohesive, functional, and healthy leadership team.
The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.
Strategic Partnerships
Networks of Collective Impact Efforts
Thought Leadership
Raising Awareness
Community Building
Policy Advocacy
HCC is engaged with our surrounding community through organization, business, and individual partnerships as we work together to reduce food insecurity and improve the overall quality of life within the homes of local families. At HCC, we believe that we are stronger together, and therefore, we work with like-minded organizations who are willing to step up when called upon for greater impact purposes. Recognizing the crisis surrounding underserved Valley families, we knew it was imperative to build strong collaborations with nonprofits to holistically meet the needs of every individual we serve. Some community partners include AZ Helping Hands, OCJ Kids, Department of Child Safety, local schools, Alliance of Arizona Nonprofits, and AZ Food Bank Network. We work with the Glendale and Scottsdale Chamber of Commerce to help create strong communities in the cities where our centers are located. We share a voice with community leaders, and together, fight against hunger!
The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.
Pre-COVID-19, 1 in 4 kids and 1 in 5 adults in the Valley did not eat three meals a day, leaving them vulnerable to issues with health, safety, education, and overall well-being. When the pandemic hit and 60% of local schools closed providing only online classes, these numbers soared and continue to be much higher today. Local HCCs allow each client full choice of their shopping experience. We never give out pre-packaged food boxes, assign clothing, or assume the product on the shelf is the product each family needs. HCCs focus is on maintaining a first-class operation where cleanliness, choice and compassion are pillars, and the basic needs of kids and at-risk adults are met with the utmost dignity. Clients, assisted by a volunteer personal shopper, select food items that meet the needs of their individual family. Children safely enjoy a kids' play area, complete with free toys and books. Our clothing boutiques offer donated clothing which is neatly displayed after it has been freshly washed and ironed. HCC strives to get to know each client personally, ensuring each product chosen and each referral given will truly impact and improve their quality of life, ultimately bettering their hardship situation. Because some clients are high-risk, we pivoted and began to provide a curb-side delivery of groceries. If individuals were not able to enter the center to pick their own groceries, we would work with each guest so that groceries could be ordered beforehand and walked out to their vehicle. We are very proud of how we transitioned during the pandemic and how we continue to value the safety of our clients, volunteers, and team, making it our top priority. With our high standards of cleanliness in each of our centers already in place, all HCCs remained open when COVID-19 hit, never taking a single day off!
Impact & Results
Accountability & Finance
Culture & Community
Leadership & Adaptability
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