|  PO BOX 7005 Evanston IL 60204-7005

Alliance of Hope for Suicide Loss Survivors is headquartered in Evanston, IL, and is a 501(c)(3) organization. EIN: 27-0450906.  Donations are tax-deductible. The IRS' NTEE classification is Alliance/Advocacy Organizations within the Mental Health, Crisis Intervention category. The IRS ruling year for tax exemption was 2009.

(Source: IRS Business Master File and Form 990)

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Encompass Rating System by Charity Navigator

Charity Navigator’s Encompass Rating System evolves on a quarterly basis as we add new measures and indicators, which we call Beacons. Check back often to see how this organization’s score changes.

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Overall Score

Not Scored

Encompass Scores are calculated from one or more Beacon Scores. This organization is either not eligible for a Beacon (see below), or that Beacon is not yet available.

  • This organization is ineligible for a Finance & Accountability score. Find out why.

  • This organization is ineligible for a Impact & Results score. Find out why.

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...   Finance & Accountability

Charity Navigator evaluates a nonprofit organization’s financial health including measures of stability, efficiency and sustainability. We also track accountability and transparency policies to ensure the good governance and integrity of the organization.

No Score

We have not issued this nonprofit an Finance & Accountability score. This does not indicate a positive or negative assessment, only that we have not reached a conclusion for the following reason:

This organization cannot be evaluated by our Encompass Rating methodology due to only having 2 years of electronically-filed IRS Form 990 data.

To ensure year-to-year consistency the Encompass Rating System’s Finance & Accountability beacon analyzes the three-year average of some data provided through the IRS 990.
Charity Navigator currently only has 2 years of consecutive e-filed Forms 990 from the IRS for Alliance of Hope for Suicide Loss Survivors under the EIN: 27-0450906.
Before Charity Navigator can evaluate this organization, Alliance of Hope for Suicide Loss Survivors will need to e-file for additional fiscal years.

...   Impact & Results

Charity Navigator assesses how well a nonprofit delivers on its mission. To issue an Impact & Results score, we estimate the actual impact a nonprofit has on the lives of those it serves, and determine whether it is making good use of donor resources to achieve that impact.

No Score

We have not issued this nonprofit an Impact & Results score. This does not indicate a positive or negative assessment, only that we have not reached a conclusion for one of the following reasons:

  • The nonprofit is eligible for a score, but we have not yet gotten to scoring it.

  • The nonprofit is eligible for a score, but we have not yet developed the specific algorithms to estimate the impact of the type of service it delivers and so cannot issue a score yet.

  • The nonprofit does not primarily deliver services directly to beneficiaries or it is not reasonable to expect the nonprofit to measure impact for its primary activity. The impact analysis framework that we use is not well suited to these nonprofits.

  • The nonprofit is not heavily reliant on individual donors because beneficiaries fund a majority of its costs or it does not receive any private charitable contributions.

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Additional Information


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Largest Programs

Largest Programs

Alliance of Hope for Suicide Loss Survivors reported its two largest programs on its FY 2018 Form 990 as:


Spent in most recent FY


Percent of program expenses



Spent in most recent FY


Percent of program expenses


GuideStar Seal of Transparency


GuideStar is Charity Navigator's trusted partner in sharing information on how this organization seeks impact. GuideStar has recognized this organization with a Gold Seal of Transparency for voluntarily and publicly describing their goals, strategies, and accomplishments. Click here for more information.

Note: GuideStar Seals do not effect the nonprofit’s Impact & Results Score.

What is your organization aiming to accomplish?

Motivated by the need for kindness ... the comfort that comes with understanding ... and a deep commitment to service ... AOH provides 24/7 healing, compassionate support, and a community of care to those who are suffering through the lonely and tumultuous aftermath of the suicide of a loved one. Our healing services and community of kindness help people move beyond the desperate time of mere surviving, where putting one foot in front of the other may be considered the day’s accomplishment, to lives filled with purpose, joy, and increased compassion for others who have also experienced great loss.

What are your strategies for making this happen?

Goal #1: Secure sufficient funding to enable AOH to meet designated needs and advance its mission and goals. Strategies: a) Create and implement a framework of fundraising best practices to expand donor base. b) Create messaging to clearly articulate how AOH is operated and funded. c) Raise sufficient funds to be able to hire staff to address demand for expanded services. d) Leverage the 10th anniversary year to support fundraising efforts. (Feb 2018-Feb 2019) e) Identify and pursue large individual donors and potential corporate/association support. Goal #2: Ensure sufficient human resources – both paid staff and volunteers – to advance AOH’s mission. AOH seeks to hire additional paid staff and/or volunteers to support expanded services. This will allow current staff to focus on strategic and future-oriented issues that need attention, including strengthening and sustaining current services and operations and developing new services. Strategies: a) Identify new areas of responsibility that require additional staff (or volunteers). b) Utilize volunteers to support current and expanded services. c) Hire 1-2 additional staff members. Goal #3: Ensure the sustainability of AOH. Sustainability is an obligation of AOH to the community it serves. It is essential to our ability to provide ongoing services, and supported by the funding and staffing goals above. AOH will create structures and seek resources that will sustain and expand the services of the organization. Strategies: a) Identify people and other resources to help implement the Strategic Plan and Action Plan. b) Document information necessary to sustain AOH’s unique community and healing culture. This would include procedures, practices, and policies, and ultimately result in creation of an AOH operations manual. d) Compile key AOH documents for ready access by the Board. e) Continue new website development and implementation. Goal #4: Provide services that are most helpful to suicide loss survivors, consistent with AOH’s mission. The services that AOH provides are of excellent quality, and AOH seeks to maintain that quality. It also seeks to identify and train additional moderators for the Forum. In addition, AOH seeks to identify new services to support survivors of suicide loss. Strategies: a) Ensure quality of current services, including moderation of the forum. The forum operates as a 24/7 peer-based support group. b) Identify new services that AOH could offer and develop a budget for same. c) Identify and train new moderators. d) Provide ongoing training for current moderators. Goal #5: Identify and recruit board members who can advance the mission and goals of AOH. AOH seeks to add board members to ensure broad representation of the community it serves. Strategies: a) Determine what skills/experience are most needed in new board members. b) Identify potential board members. c) Recruit board members and provide orientation materials.

What are your organization's capabilities for doing this?

AOH accomplishes its mission in five main ways -- • The AOH Community Forum: a free and clinically moderated online support community that provides 24/7/365 grief support to suicide loss survivors worldwide. A licensed mental health counselor and trained team of 25 moderators tend the site. • The AOH Website: The AOH website has hosted more than 8 million visits since 2008, when AOH was founded. • The AOH Facebook Page and Blog: The AOH Facebook page and blog publishes 30 essays and messages of support each month. • AOH Skype and Phone Consultations for New Survivors: These AOH services are supported by a trained trauma and loss counselor. They are specifically designed for those who cannot find support in their areas. • AOH Information Services: AOH responds to hundreds of calls and email requests for information and support from survivors, clinicians, students, media, and the public.

How will your organization know if you are making progress?

Monthly and quarterly review of our KPI (Key Performance Indicator) reports. This report will include website metrics, forum analytics, and member surveys.

What have and haven't you accomplished so far?

2019 Accomplishments a. Community forum: - Served 2,000 new survivors. We now host 17,000 “registered” members, with thousands more “guests” visiting to read. - Completed major upgrade to new forum platform. - Rebuilt forum sponsorship app to comply with new platform requirements. b. Website (in first year since launch of new site): - 175K+ unique users – 85% are new visitors - Average of 500 users a day. - Accessed by over 175 countries. - Users spend over 5 minutes on the site and look at between 4-7 pages on average. - Most popular content: Blog, Find Support (Supporting Children & Teens after a Suicide Death), Find Support – multiple pages c. Conducted our 4th Annual Survey. - 574 participants. Nearly all report that someone they cared about died by suicide. - 90% lost the closest person in their life. - 94% describe their grief in the initial aftermath as very, extremely, or totally debilitating; 47% describe it as totally debilitating. - 75% found AOH within a few months after their loss; 40% within a few weeks. - 57% visit the Forum daily or more than once a day. - 59% don’t have convenient access to an in-person suicide loss group. - 29% are unable to find a counselor who understands suicide loss. - 99% rate AOH’s support as extremely, very or somewhat helpful. d. Trained funeral directors to better serve those bereaved by suicide. - Exhibited at 2019 National Funeral Directors Association International Convention. - Trained 100 future funeral directors at Worsham College of Mortuary Science. e. Conducted social media campaigns that reached hundreds of thousands of people. f. Distributed “Hope after Suicide” brochure to thousands of survivors through first responders, funeral homes, support groups, and suicide prevention organizations. g. Continued to respond to inquiries from individuals seeking support. - Provided free (15-30) minute support sessions to approx. 100 people, to help them locate resources. - Conducted 80 counseling sessions for new survivors. h. Assisted researchers and reporters. The 2019 Wall Street Journal story: "As Suicides Rise, More Attention Turns to the People Left Behind," is one of the best mainstream news pieces we’ve seen written about the survivor experience. i. Gave keynote speech to 1,000 loss survivors at Catholic Charities “Blossoms of Hope” 40th Annual event in Chicago.


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...   Leadership & Adaptability

Charity Navigator will provide an assessment of the organization’s leadership capacity, strategic planning, and the ability to readily innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization’s mission.

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...   Culture & Community

Charity Navigator will provide an assessment of the organization’s people operations, connectedness and engagement with the constituents and communities served, and Diversity, Equity and Inclusion measures.

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