Organic Soup Kitchen is a 501(c)(3) organization, with an IRS ruling year of 2010, and donations are tax-deductible.

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Contact Information


 315 MEIGS RD NO A369
Santa Barbara CA 93109-1900

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Encompass Rating System by Charity Navigator

Overall Score


out of 100

This charity's score is a passing score.
This overall score is calculated from multiple beacon scores: 85% Finance & Accountability, 10% Leadership & Adaptability, and 5% Culture & Community

Learn about the Encompass Rating System: Overview | FAQ | Release Notes

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...   Finance & Accountability

This score provides an assessment of a nonprofit's financial health (stability, efficiency and sustainability) and its commitment to governance practices and policies.

Finance & Accountability Score


out of 100

The score earned by Organic Soup Kitchen is a passing score

This V5 of the Finance & Accountability Score provides a baseline measure of an organization’s health including the indicators listed in the report below.

This score represents Form 990 data from 2019, the latest year published by the IRS.

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Finance & Accountability Report


of 100 points

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Program Expense

Program Expense Ratio


Higher effect on score

More data  

The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s). This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver.

Program Expense Percentage

Amount of Credit Received

70% or higherFull Credit
60% - 69.9%Partial Credit
Below 50%Zero Points for Both Program Expense percentage AND Liabilities to Assets

Source: IRS Form 990

Board Composition

5/7 Independent

Higher effect on score

Charity Navigator looks for at least 3 board members, with more than 50% of those members identified as independent (not salaried).

The presence of an independent governing body is strongly recommended by many industry professionals to allow for full deliberation and diversity of thinking on governance and other organizational matters.

Source: IRS Form 990

Independent Audit or Financial Review

No review needed due to small charity size

No effect on score

An Audit, Review, or Compilation provides important information about financial accountability and accuracy. Organizations are scored based on their Total Revenue Amount:

Total Revenue Amount

Expectation to Receive Credit

$1 million or higherExpected to complete an audit
$250,000 - $1 millionExpected to complete an audit, review, or compilation
Less than $250,000No expectation (removed from scoring methodology)

Source: IRS Form 990

Liabilities to Assets Ratio


Lower effect on score

The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990). This ratio is an indicator of an organization’s solvency and/or long-term sustainability.

Liabilities to Assets Ratio

Amount of Credit Received

Less than 50%Full Credit
50% - 59.9%Partial Credit
60% or moreNo Credit

Source: IRS Form 990



Lower effect on score

Charity Navigator looks for a website on the Form 990 as an accountability and transparency metric.

Nonprofits act in the public trust and reporting publicly on activities is an important component.

Source: IRS Form 990

Conflict of Interest Policy


Lower effect on score

Charity Navigator looks for the existence of a conflict of interest policy on the Form 990 as an accountability and transparency measure.

This policy protects the organization and by extension those it serves, when it is considering entering into a transaction that may benefit the private interest of an officer, director and/or key employee of the organization.

Source: IRS Form 990

Board Meeting Minutes


Lower effect on score

Charity Navigator looks to confirm on the Form 990 that the organization has this process in place as an accountability and transparency measure.

An official record of the events that take place during a board meeting ensures that a contemporaneous document exists for future reference.

Source: IRS Form 990

Document Retention and Destruction


Lower effect on score

Charity Navigator looks for the existence of a document retention and destruction policy per the Form 990 as an accountability and transparency measure.

This policy establishes guidelines for the handling, backing up, archiving and destruction of documents. These guidelines foster good record keeping procedures that promote data integrity.

Source: IRS Form 990

Whistleblower Policy


Lower effect on score

Charity Navigator looks for the existence of a whistleblower policy per the Form 990 as an accountability and transparency measure.

This policy outlines procedures for handling employee complaints, as well as a confidential way for employees to report financial or other types of mismanagement.

Source: IRS Form 990

Additional Information


This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

Presented here are up to five of this organization's highest compensated employees. This compensation data includes salary, cash bonuses, and expense accounts and is displayed exactly how it is reported to the IRS. The amounts include salary, cash bonuses, and expense accounts. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. Read the IRS policies for compensation reporting











Source: IRS Form 990 (page 7), filing year 2019

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activity data not reported from the IRS

Foundation Status:

Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi) (BMF foundation code: 15)


Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.

Organic Soup Kitchen reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Fundraising Capacity

  • Revenue

  • Staffing

  • Administrative Capacity

  • Grants Received

  • Grants Sent

  • Balance Sheet

  • Supply shortages, Increase in Prices, volunteer Limitations due to public health mandates,

How COVID-19 impacted the organization's operations financially:

Community support is essential to our organization. As a result of the pandemic, our client base grew exponentially to three times the number of clients we served prior to March 2020. However, as the demand remains at unprecedented levels, access to financial support has slowed significantly.

How COVID-19 impacted the organization's delivery of programs:

Demand for our home delivery of SoupMeals for nutritional security tripled as a result of the public health crisis. Due to social distancing mandates, our administration was not able to utilize volunteers in the kitchen for SoupMeal preparation. Additionally, food distribution closures resulted in significantly higher costs for produce and other ingredients. While our team was able to scale up operations to meet the growing demand, the majority of the skyrocketing costs for ingredients, packaging and labor to administer our Cancer and Chronic Illness Program far exceeded the budget.

How this organization adapted to changing conditions caused by COVID-19:

Our established business model allowed us to adapt to the public health crisis and successfully scale up our production and delivery capabilities. The core elements of our organization have not changed since the pandemic started. What has changed is that we now deliver to the doorsteps of more than 700 clients each week, more than triple the number we served pre pandemic. Our volunteer team of drivers has increased, but we have remained conservative with increasing our staff. However, due to a funding shortfall, we have been forced to start a waiting list for our services. With growing demand and more people in need of nutritional security, our team is working diligently to secure the resources to support the people on our waiting list.

Innovations the organization intends to continue permanently after the pandemic:

Working closely with leading oncologists and nutritional experts, we fortified our recipes to increase their anti-inflammatory properties and added additional medicinal quality ingredients to make every SoupMeal a complete balanced meal. As our residents faced a life threatening virus, we specifically incorporated additional immune strengthening superfoods to help bolster the body’s ability to fight inflammation, infections and viruses.

...   Impact & Results

This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.

Impact & Results Score

Not Currently Scored

Organic Soup Kitchen cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.

Learn more about Impact & Results.

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Additional Information


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Largest Programs

Largest Programs

Organic Soup Kitchen reported its largest program on its FY 2019 Form 990 as:


Spent in most recent FY


Percent of program expenses


...   Leadership & Adaptability

This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.

Leadership & Adaptability Score


out of 100

The score earned by Organic Soup Kitchen is a passing score.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.

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Leadership & Adaptability Report


of 100 points


The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission

The mission of Organic Soup Kitchen’s Cancer & Chronic Illness Recovery Program is to provide metabolic oncology nutrition and food security to support the health and wellness of low income seniors and other individuals with cancer or chronic illness.

Source: Nonprofit submitted responses


The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.

Organizations like ours can take impactful steps and offer creative solutions to ensure the sustainability of our people and planet. We have an established business model that is unique to the nonprofit community. We believe that extending this model across the United States will strengthen communities and foster collective impact. It is our vision to share our comprehensive model with like minded agencies who wish to duplicate our manufacturing and distribution processes in other regions of the country.

Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.

Goal One: Provide immune strengthening nutrition & food security to the most vulnerable and medically fragile Santa Barbara County residents, primarily cancer patients, chronically ill and low income seniors.

Goal Type: Grow, expand, scale or increase access to the existing programs and services.

Goal Two: Collaborate with local health and human services agencies aligned with our mission to broaden our reach to the most underserved and marginalized residents in the community.

Goal Type: Grow, expand, scale or increase access to the existing programs and services.

Goal Three: Support a shift towards more sustainable patterns of consumption that reduce our carbon footprint & strengthen the environment by engaging in responsible agriculture and compostable containers.

Goal Type: New program(s) based on observed changes in needs among our constituencies/communities served.

Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development

Describe an investment in leadership

Organic Soup Kitchen invests in leadership development through online courses and webinars that specialize in capacity building, financial responsibility, and specific state required training for all kitchen volunteers/staff. This past summer we recently gathered together (social distancing) a core group of volunteers and board members to take their Food Handlers License test with our ED and COO leading the training to learn about the specific ramifications that are required by the state to run a commercial kitchen and how it affects everyone from the BOD to our clients.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.

This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Thought Leadership

  • Raising Awareness

  • Community Building

What are this organization’s external mobilizaton efforts?

Our organization believes in collective impact and collaborates with more than 20 health and human services agencies in Santa Barbara County. We work closely with oncologists, nurses, nutritionists and social workers to receive referrals as well as expand our reach. Our collaboration with these public health agencies allows us to learn and understand how best to meet the needs of our community members. Since the pandemic, we have significantly increased the number of partner distribution agencies we work with to expand our geographic reach throughout the county and provide additional seniors, cancer patients and chronically ill with nutritional security.

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.

In March of 2020, Organic Soup Kitchen quickly pivoted its operation to provide an emergency response to the rapidly unfolding pandemic crisis. As the sole organization in Santa Barbara County making and delivering small batch soups of the highest quality, consistency and medicinal value, our organization was in a unique position to scale up its production and delivery services. We leaped into action providing immune strengthening nutrition and food security to residents facing a life threatening virus, stay at home order and economic uncertainty. Jobs were being lost and families and individuals were struggling to put food on the table and pay for medical treatments. Seniors were terrified to leave their homes. Our weekly home delivery service quickly became a critical resource for thousands of Santa Barbara residents. Our nutrient dense SoupMeals were especially beneficial to the health and wellness of low income seniors, cancer patients and other residents with compromised immune systems. Demand continued to skyrocket as the crisis unfolded and by the summer of 2020, the number of clients we served each week went from 300 to 600 in a matter of a few months. This volume of now serving nearly 700 clients each week has now become our new normal, and we continue to seek additional funding to support the level of demand we are now experiencing.

Source: Nonprofit submitted responses

...   Culture & Community

This score provides an assessment of the organization's engagement with the constituents it serves, a practice we term Constituent Feedback. When organizations listen to constituents, they are able to better deliver on programs and meet the needs of stakeholders. A future version of this Beacon will also assess an organization's people operations and its Diversity, Equity and Inclusion (DEI) metrics.

Culture & Community Score


out of 100

The score earned by Organic Soup Kitchen is a passing score.

Encompass Rating V4 provides an evaluation of an organization's Culture and Community by measuring its Constituent Feedback practices (see report below). Constituent Feedback data provides 100% of the basis for the initial evaluation of the Culture & Community Beacon.

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Culture & Community Report


of 100 points

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Constituent Feedback

Constituent Feedback

Full Credit

This organization reported that it is collecting feedback.

Here's how this organization is listening and learning from the people they serve:

How is your organization collecting feedback from the people you serve?

Focus groups or interviews (by phone or in person), Paper surveys

How is your organization using feedback from the people you serve?

To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve

With whom does your organization share the feedback you got from the people you serve?

The people we serve, Our staff, Our board, Our community partners

What challenges does your organization face in collecting feedback from the people you serve?

It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time

Briefly describe a recent change that your organization made in response to feedback from the people you serve.

We primarily serve communities of color and for many of our clients Spanish is their primary language. In an effort to communicate more effectively and better understand their needs, we added a bi-lingual outreach coordinator to our team. This enables us to foster a personal relationship with our clients as well as expand our reach to underserved populations throughout Santa Barbara County.


Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective. We've partnered with GuideStar by Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.

Charity Navigator awards full credit for this Beacon to every nonprofit that is eligible for an Encompass Rating that completes the survey, in recognition of their willingness to publicly share this information with the nonprofit and philanthropic communities. This data is not evaluated for quality at this time. Validation will be added in future iterations of this Beacon.

Analysis and Research

Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Our partnership with Feedback Labs and Guidestar by Candid, and other partners including Fund for Shared Insight, GlobalGiving, and Keystone Accountability, enables us to launch the first version of this beacon with Constituent Feedback information collected on Candid's site.

Feedback practices have been shown to support better Diversity, Equity, and Inclusion outcomes, an essential area of assessment that we intend to further expand and develop in the future. Feedback Labs has documented several studies which indicate that beyond achieving organizational goals, nonprofits that are attentive and responsive to concerns and ideas raised by beneficiaries establish stronger relationships with the people they serve, promote greater equity, and empower constituents in ways that can help to ensure better long-term outcomes. You can find resources to help nonprofits improve their feedback practices here.

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