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560 IRIS WAY
Hampstead NC 28443-2966
Hampstead NC | IRS ruling year: 2010 | EIN: 27-1250302
Pets for Vets identifies veterans who could benefit from and care for a companion animal and then pairs them with shelter pets which have been rescued, rehabilitated ... (More)
Pets for Vets identifies veterans who could benefit from and care for a companion animal and then pairs them with shelter pets which have been rescued, rehabilitated and trained for that purpose. (Less)
Great
This charity's score is 100%, earning it a Four-Star rating. If this organization aligns with your passions and values, you can give with confidence.
This overall score is calculated from multiple beacon scores: 80% Accountability & Finance, 10% Leadership & Adaptability, 10% Culture & Community. Learn more about our criteria and methodology.
We recognize that not all metrics and beacons equally predict a charity’s success. The percentage each beacon contributes to the organization’s overall rating depends on the number of beacons an organization has earned.
Use the tool below to select different beacons to see how the weighting shifts when only one, two, or three beacons are earned.
Rating histories are available for a growing number of rated organizations. Check back later to see if this organization has a rating history!
The IRS is significantly delayed in processing nonprofits' annual tax filings (Forms 990). As a result, the Accountability & Finance score for Pets for Vets Inc. is outdated and the overall rating may not be representative of its current operations. Please check with the charity directly for any questions you may have.
Pets for Vets Inc. has earned a 100% for the Accountability & Finance beacon. See the metrics below for more information.
This beacon provides an assessment of a charity's financial health (financial efficiency, sustainability, and trustworthiness) and its commitment to governance practices and policies.
This Accountability & Finance score represents IRS Form 990 data up until FY 2020, which is the most recent Form 990 currently available to us.
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Full Credit
Partial Credit
No Credit
Not ApplicableBoard Composition - 4/5 - 25/25 ptsBoard Composition - 4/5 - 25/25 pts
Charity Navigator looks for at least 3 board members, with more than 50% of those members identified as independent (not salaried).
The presence of an independent governing body is strongly recommended by many industry professionals to allow for full deliberation and diversity of thinking on governance and other organizational matters.
Source: IRS Form 990
Independent Audit or Financial Review - Has Audit/Review - 20/20 ptsIndependent Audit or Financial Review - Has Audit/Review - 20/20 pts
An Audit, Review, or Compilation provides important information about financial accountability and accuracy. Organizations are scored based on their Total Revenue Amount:
| Total Revenue Amount | Expectation to Receive Credit |
|---|---|
| $1 million or higher | Expected to complete an audit |
| $500,000 - $1 million | Expected to complete an audit, review, or compilation |
| Less than $500,000 | No expectation (removed from scoring methodology) |
Source: IRS Form 990
Conflict of Interest Policy - Listed - 3/3 ptsConflict of Interest Policy - Listed - 3/3 pts
Charity Navigator looks for the existence of a conflict of interest policy on the Form 990 as an accountability and transparency measure.
This policy protects the organization and by extension those it serves, when it is considering entering into a transaction that may benefit the private interest of an officer, director and/or key employee of the organization.
Source: IRS Form 990
Board Meeting Minutes - Documented - 3/3 ptsBoard Meeting Minutes - Documented - 3/3 pts
Charity Navigator looks to confirm on the Form 990 that the organization has this process in place as an accountability and transparency measure.
An official record of the events that take place during a board meeting ensures that a contemporaneous document exists for future reference.
Source: IRS Form 990
Document Retention and Destruction - Missing - 0/3 ptsDocument Retention and Destruction - Missing - 0/3 pts
Charity Navigator looks for the existence of a document retention and destruction policy per the Form 990 as an accountability and transparency measure.
This policy establishes guidelines for the handling, backing up, archiving and destruction of documents. These guidelines foster good record keeping procedures that promote data integrity.
Source: IRS Form 990
Whistleblower Policy - Listed - 3/3 ptsWhistleblower Policy - Listed - 3/3 pts
Charity Navigator looks for the existence of a whistleblower policy per the Form 990 as an accountability and transparency measure.
This policy outlines procedures for handling employee complaints, as well as a confidential way for employees to report financial or other types of mismanagement.
Source: IRS Form 990
Website - Listed - 3/3 ptsWebsite - Listed - 3/3 pts
Charity Navigator looks for a website on the Form 990 as an accountability and transparency metric.
Nonprofits act in the public trust and reporting publicly on activities is an important component.
Source: IRS Form 990
Full CreditPartial CreditNo CreditNot ApplicableLiabilities to Assets Ratio - 0.23% - 25/25 ptsLiabilities to Assets Ratio - 0.23% - 25/25 pts
The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990). This ratio is an indicator of an organization’s solvency and/or long-term sustainability.
| Liabilities to Assets Ratio | Amount of Credit Received |
|---|---|
| Less than 50% | Full Credit |
| 50% - 59.9% | Partial Credit |
| 60% or more | No Credit |
Source: IRS Form 990
Program Expense Ratio - 83.24% - 25/25 ptsProgram Expense Ratio - 83.24% - 25/25 pts
The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s). This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver.
| Program Expense Percentage | Amount of Credit Received |
|---|---|
| 70% or higher | Full Credit |
| 60% - 69.9% | Partial Credit |
| 50% - 59.9% | Zero Points for Program Expense Score |
| Below 50% | Zero Points for Both Program Expense AND Liabilities to Assets Scores |
Source: IRS Form 990
This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.
Presented here are up to five of this organization's highest compensated employees. This compensation data includes salary, cash bonuses, and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting
Source: IRS Form 990 (page 7), filing year 2020
Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website
Activities:
Activity data not reported from the IRS
Foundation Status:
Organization which receives a substantial part of its support from a governmental unit or the general public 170(b)(1)(A)(vi) (BMF foundation code: 15)
Affiliation:
Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)
The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to search for this organization's Forms 990 on the IRS website (if any are available). Simply enter the organization's name (Pets for Vets Inc.) or EIN (271250302) in the 'Search Term' field.
This organization was impacted by COVID-19 in a way that effected their financial health in 2020. This normally would have reduced their star rating. Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them, and doing this pauses our revision of their rating. Charities may submit their own pandemic responses through their nonprofit portal.
Pets for Vets Inc. reported being impacted by COVID-19 in the following ways:
Program Delivery
How COVID-19 impacted the organization's operations financially:
Covid-19 has not significantly affected us financially.
How COVID-19 impacted the organization's delivery of programs:
Our program is very hands-on and involves numerous in-person meetings. this has not been possible during Covid-19, which greatly reduced the number of Veteran-pet matches we made. Additionally, the lack of suitable animals in shelters limited our ability to make matches.
How this organization adapted to changing conditions caused by COVID-19:
We shifted our focus to providing additional emotional and financial support to our previously matched Veterans. This included an increased number of contacts with the Veterans as well as covering the cost of veterinary care and pet food.
Innovations the organization intends to continue permanently after the pandemic:
We will continue providing this assistance even after the pandemic is behind us. It has had a positive impact on the Veterans and their families knowing that Pets for Vets is concerned for their continued well-being.
Not Currently Scored
Pets for Vets Inc. cannot currently be evaluated by our Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.
Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.
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Pets for Vets Inc. reported its largest program on its FY 2020 Form 990 as:
Spent in most recent FY
Percent of program expenses
* The organization completed 25 veteran-pet matches at no cost to the veterans.* Provided assistance to our Veterans to help with veterinary and food expenses during the Covid-19 pandemic.* Provided a ... (More)
* The organization completed 25 veteran-pet matches at no cost to the veterans.* Provided assistance to our Veterans to help with veterinary and food expenses during the Covid-19 pandemic.* Provided assistance to our trainers to help with expenses during the Covid-19 pandemic.* Provided an on-boarding webinar for all new approved trainers and chapter directors.* Provided training to existing chapters. (Less)
Pets for Vets Inc. has earned a 100% for the Culture & Community beacon. See the metrics below for more information.
This beacon provides an assessment of the organization's culture and connectedness to the community it serves.
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Full CreditPartial CreditNo CreditNot ApplicableConstituent Feedback - Data Available - 100/100 ptsConstituent Feedback - Data Available - 100/100 pts
30% of beacon score
This organization reported that it is collecting feedback from the constituents and/or communities it serves. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.
Who are the people you serve with your mission? Describe briefly.
We serve American military Veterans.
How is your organization collecting feedback from the people you serve?
Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person), Paper surveys, Case management notes, Constituent (client or resident, etc.) advisory committees, Suggestion box/email
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
With whom does your organization share the feedback you got from the people you serve?
The people we serve, Our staff, Our board, Our funders, Our community partners
How has asking for feedback from the people you serve changed your relationship with them or shifted power - over decisions, resources, rules or in other ways - to them?
It has improved the relationship with many of the people we serve. They feel more comfortable coming to us for assistance.
What challenges does your organization face in collecting feedback from the people you serve?
We don't have any major challenges to collecting feedback
Briefly describe a recent change that your organization made in response to feedback from the people you serve.
During the past two plus years we have heard from many of our Veterans that they are in need of financial assistance to be able to continue to care for their Pets for Vets animals. Some of our Veterans and/or their spouses have lost their jobs. Others have had their pay reduced. We have developed a new service to cover the cost of veterinary care and pet food for any of our Veterans who need that assistance. We do not want them to have to choose between feeding their families and taking their animals to the veterinarian and we want to help ease some of the stress our Veterans are experiencing. Additionally, we have helped some of our Veterans with groceries and/or rent to help alleviate the ongoing impact of Covid.
Equity Practices - Data Available - 100/100 ptsEquity Practices - Data Available - 100/100 pts
70% of beacon score
This organization's score of 100 is a passing score. The organization reported that it is implementing 13 Equity Practices. Charity Navigator believes nonprofit organizations implementing effective equity policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.
Equity Practices (6/7) | |
|---|---|
We review compensation data across the organization (and by staff levels) to identify disparities by race. | |
We ask team members to identify racial disparities in their programs and/or portfolios. | |
We analyze disaggregated data and root causes of race disparities that impact the organization/'s programs, portfolios, and the populations served. | |
We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support. | |
We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders. | |
We disaggregate data by demographics, including race, in every policy and program measured | |
We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization. | |
Equity Policies and Procedures (7/7) | |
|---|---|
We use a vetting process to identify vendors and partners that share our commitment to race equity. | |
We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions. | |
We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization. | |
We have community representation at the board level, either on the board itself or through a community advisory board. | |
We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability. | |
We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team. | |
We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization. | |
Pets for Vets Inc. has earned a 100% for the Leadership & Adaptability beacon. See the metrics below for more information.
This beacon provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.
Learn more
Full CreditPartial CreditNo CreditNot ApplicableMission - 10/10 ptsMission - 10/10 pts
The nonprofit organization presents evidence of strategic thinking through articulating the organization's mission
We enrich the lives of Veterans by creating a Super Bond® with custom trained working animals.
Vision - 10/10 ptsVision - 10/10 pts
The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.
To be the recognized authority on the therapeutic benefits of the human-animal connection resulting in the successful selection and placement of A.C.E™ custom trained working animals with Veterans.
Source: Nonprofit submitted responses
Goals - 20/20 ptsGoals - 20/20 pts
The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.
Goal One: Increase the number of Veteran-pet matches.
Goal Type: Grow, expand, scale or increase access to the existing programs and services.
Goal Two: Increase number of approved trainers to at least 75.
Goal Type: Grow, expand, scale or increase access to the existing programs and services.
Goal Three: Provide ongoing support, including financially, for our Veteran-pet matches.
Goal Type: New program(s) based on observed changes in needs among our constituencies/communities served.
Leadership Development - 15/15 ptsLeadership Development - 15/15 pts
The nonprofit provides evidence of investment in leadership development
We encourage our staff and personnel to participate in continuing education opportunities and provide monetary assistance to do so. We hold annual conferences and/or workshops for our staff and personnel either in-person or virtually. All of our staff and personnel will be participating in a leadership training weekend in 2022. We award a BIPOC grant annually to one of our trainers.
Mobilizing for Mission - 15/15 ptsMobilizing for Mission - 15/15 pts
The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.
Strategic Partnerships
Thought Leadership
Raising Awareness
Our staff presents at conferences, most recently at Clicker Live in January 2022. We provide speakers for community organizations such as Rotary and Lions Club. We partnered with National Society of Children of the American Revolution to raise awareness of the contributions of our military and their families and to raise awareness of our program. We use social media to connect with our audience and share pertinent information not just about Pets for Vets but also services and issues of importance to our Veteran community. We participate in the Combined Federal Campaign and present at their events. We work with shelters, dog rescues, the VA, American Legion and other military related groups to share information and promote services for the Veteran community. We have partnered with Dr. Cheryl Krause-Parello, Associate Dean for Nursing Research and Scholarship (Interim), Florida Atlantic University, on research projects.
Adaptability Story - 30/30 ptsAdaptability Story - 30/30 pts
The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.
Covid-19 entered our lives and our daily routines in ways that we could not have imagined prior to February 2020 and has challenged us to look for ways to provide additional assistance to our Veterans and their animal matches. Some of our Veterans and/or their spouses have lost their jobs. Others have had their pay reduced. Studies show that Veterans with PTSD or depression can experience immuno-suppression and respiratory conditions putting them at higher risk for Covid-19. Our Veterans need the companionship of their pets now more than ever. We do not want them to have to choose between feeding their families and taking their pets to the veterinarian and we want to help ease some of the stress our Veterans are experiencing. We are uniquely suited to provide additional supports because we stay in contact with our Veterans throughout the life of the match and encourage them to come to us when they need assistance. Several of our Veterans have requested financial assistance during the past two years. We have been able to provide ongoing veterinary care and pet food, which alleviates some of the financial stress on our Veterans. We will continue this extra assistance for the duration of Covid. We are meeting the needs of our Veterans and positively impacting military families by assisting in healing the emotional wounds of the Veteran, which strengthens the quality of life for the Veteran and his/her immediate family. One Veteran said "Thank you so much this will definitely help my family this holiday season." Another said "Wow! What a blessing!"
Impact & Results
Accountability & Finance
Culture & Community
Leadership & Adaptability
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