Mission: The mission of United Way of Hancock County is to "measurably improve people's lives." Our work is based on the provision of safety net services to meet crisis needs ... (More)
United Way of Hancock County is a 501(c)(3) organization, with an IRS ruling year of 1957, and donations are tax-deductible.
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Contact Information
318 West Main Cross Street
Second Floor
Findlay OH 45840
Important note on the timeliness of ratings
The IRS is significantly delayed in processing nonprofits' annual tax filings (Forms 990). As a result, the Financial and Accountability & Transparency score for United Way of Hancock County is outdated and the overall rating may not be representative of its current operations. Please check with the charity directly for any questions you may have.
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Star Rating System by Charity Navigator
Charity Navigator evaluates a nonprofit organization’s financial health including measures of stability, efficiency and sustainability. We also track accountability and transparency policies to ensure the good governance and integrity of the organization.
Needs Improvement
This charity's score is 79.48, earning it a 2-Star rating. Charity Navigator believes donors can "Give with Confidence" to charities with 3- and 4-Star ratings.
This score is calculated from two sub-scores:
Finance: 71.27 View details
Accountability & Transparency: 96.00 View details
This score represents Form 990 data from 2019, the latest year published by the IRS.
View this organization’s historical ratings.
Star Rated Report
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Program Expense Ratio
79.5%
The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s).
This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver. Dividing a charity's average program expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.
Source: IRS Form 990
Administrative Expenses
12.3%
As reported by charities on their IRS Form 990, this measure reflects what percent of its total budget a charity spends on overhead, administrative staff and associated costs, and organizational meetings. Dividing a charity's average administrative expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.
Source: IRS Form 990
Fundraising Expenses
8.0%
This measure reflects what a charity spends to raise money. Fundraising expenses can include campaign printing, publicity, mailing, and staffing and costs incurred in soliciting donations, memberships, and grants. Dividing a charity's average fundraising expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.
Source: IRS Form 990
Liabilities to Assets Ratio
83.1%
The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990).
Part of our goal in rating the financial performance of charities is to help donors assess the financial capacity and sustainability of a charity. As do organizations in other sectors, charities must be mindful of their management of total liabilites in relation to their total assets. This ratio is an indicator of an organization’s solvency and or long term sustainability. Dividing a charity's total liabilities by its total assets yields this percentage.
Source: IRS Form 990
Fundraising Efficiency
$0.08
The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.
Source: IRS Form 990
Working Capital Ratio
0.19 years
Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed Form 990. We include in a charity's working capital unrestricted and temporarily restricted net assets, and exclude permanently restricted net assets. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.
Source: IRS Form 990
Program Expense Growth
-7.65%
We compute the average annual growth of program expenses using the following formula: [(Yn/Y0)(1/n)]-1, where Y0 is a charity's program expenses in the first year of the interval analyzed, Yn is the charity's program expenses in the most recent year, and n is the interval of years passed between Y0 and Yn.
Source: IRS Form 990
Governance
Charity Navigator looks to confirm on the Form 990 that the organization has these governance practices in place.
Sources Include: IRS Form 990
| Governance: | |
|---|---|
| Independent Voting Board Members ... (More) | |
| No Material Diversion of Assets ... (More) A diversion of assets – any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft – can seriously call into question a charity's financial integrity. We check the charity's last two Forms 990 to see if the charity has reported any diversion of assets. If the charity does report a diversion, then we check to see if it complied with the Form 990 instructions by describing what happened and its corrective action. This metric will be assigned to one of the following categories:
| |
| Audited Financials Prepared by Independent Accountant ... (More) Audited financial statements provide important information about financial accountability and accuracy. They should be prepared by an independent accountant with oversight from an audit committee. (It is not necessary that the audit committee be a separate committee. Often at smaller charities, it falls within the responsibilities of the finance committee or the executive committee.) The committee provides an important oversight layer between the management of the organization, which is responsible for the financial information reported, and the independent accountant, who reviews the financials and issues an opinion based on its findings. We check the charity's Form 990 reporting to see if it meets this criteria.
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| Does Not Provide Loan(s) to or Receive Loan(s) From Related Parties ... (More) | |
| Documents Board Meeting Minutes ... (More) | |
| Distributes 990 to Board Before Filing ... (More) | |
| Compensates Board ... (More) |
Policies
Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization has these policies in place.
Sources Include: IRS Form 990 and organization's website
| Policies: | |
|---|---|
| Conflict of Interest ... (More) | |
| Whistleblower ... (More) | |
| Records Retention and Destruction ... (More) | |
| CEO Compensation Process ... (More) | |
| Donor Privacy ... (More) Donors can be reluctant to contribute to a charity when their name, address, or other basic information may become part of donor lists that are exchanged or sold, resulting in an influx of charitable solicitations from other organizations. Our analysts check the charity's website to see if the organization has a donor privacy policy in place and what it does and does not cover. Privacy policies are assigned to one of the following categories:
The privacy policy must be specific to donor information. A general website policy which references "visitor" or "user" personal information will not suffice. A policy that refers to donor information collected on the website is also not sufficient as the policy must be comprehensive and applicable to both online and offline donors. The existence of a privacy policy of any type does not prohibit the charity itself from contacting the donor for informational, educational, or solicitation purposes. (Less) |
Transparency
Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization makes this information easily accessible.
Sources Include: IRS Form 990 and organization's website
| Transparency: | |
|---|---|
| CEO Salary Listed on 990 ... (More) | |
| Board of Directors Listed on Website ... (More) | |
| Key Staff Listed on Website ... (More) | |
| Audited Financial Statements on Website ... (More) | |
| Form 990 Available on Website ... (More) |
Additional Information
Unscored
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Total Revenue and Expenses
This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.
Salary of Key Persons
None Reported
Key Persons salary data is currently unavailable for this organization.
Current CEO and Board Chair can be found in the Leadership & Adaptability report below.
Business Master File Data
Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website
Activities:
Community Chest, United Way, etc. (BMF activity code: 600)
Fundraising (BMF activity code: 927)
Foundation Status:
Organization which receives a substantial part of its support from a governmental unit or the general public 170(b)(1)(A)(vi) (BMF foundation code: 15)
Affiliation:
Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)
Data Sources: IRS Forms 990
The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).
Pandemic Response
Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.
United Way of Hancock County reported being impacted by COVID-19 in the following ways:
Program Delivery
Fundraising Capacity
Revenue
Grants Sent
Balance Sheet
How COVID-19 impacted the organization's operations financially:
UWHC had 2 financial impact categories during the pandemic. Our staff, finance committee, and board were actively engaged in financial management and strategic deployment of funds. The United Way of Hancock County raised over $100,000 in crisis relief funds to use across the community for vital and basic needs. Knowing that needs during week 3 would be different than week 15, we strategically disbursed 3 waves of grant funding for local nonprofits that met the needs of the community as they developed. Secondly, the United Way of Hancock County was able to maintain all funding commitments to our partners due to several good financial adjustment decisions. -Our operations budget was reduced. -We drew 2 rounds of Payroll Protection Funding, keeping staff employed when most needed to improve lives across our community. Funds that would have gone to salaries were freed to impact the lives of people in our community.
How COVID-19 impacted the organization's delivery of programs:
Throughout the pandemic, the United Way of Hancock County was in full operation - meeting the vital needs of children, individuals and families. 1. UWHC was a community hub of information for people seeking assistance and referrals, and those offering resources. 2. We collaborated with local government, social services, partner agencies and other nonprofits to monitor and assess current needs as well as predict what needs to expect next. 3. At a time when many volunteers couldn't risk exposure, UWHC worked with our health department on procedures to allow able volunteers to offer support to individuals and agencies. Our volunteer center successfully placed over 5,000 in person volunteer hours at a time when they were most needed. 4. UWHC became a donations collection and disbursement hub for everything from masks and PPE to hand sanitizer and equipment.
How this organization adapted to changing conditions caused by COVID-19:
UWHC made changes behind the scenes to deliver support more efficiently. We maintained a call line while protecting staff by rotating shifts. Our physical environment changes included installation of furnace air scrubbers and cleaning/disinfecting schedules. We limited visitors in our office and socially distanced and masked.
Innovations the organization intends to continue permanently after the pandemic:
UWHC changed our phones to a VOIP system so that we have the ability to answer from any location, providing service and staff adaptability.
Historical Ratings
| Date Published | Form 990 FYE | Overall Score | Overall Rating |
| Rating Version: 2.1 | |||
| 11/1/2021 | 2019 | 79.48 | |
| 7/1/2021 | 2019 | 72.12 | |
This organization received multiple star ratings within this fiscal year, due to an update to its Accountability and Transparency data and/or the receipt of an amended Form 990. | |||
| 9/3/2019 | 2018 | 83.93 |  |
| 12/1/2018 | 2017 | 86.78 | |
| 8/1/2017 | 2016 | 85.58 | |
| 8/1/2016 | 2015 | 86.80 | |
| 6/1/2016 | 2014 | 88.74 | |
| Rating Version: 2.0 | |||
| 11/1/2015 | 2014 | 91.59 |  |
| 10/1/2015 | 2014 | 91.13 | |
| 7/1/2014 | 2013 | 92.58 | |
| 9/1/2013 | 2012 | 87.48 | |
Previous: Finance & Accountability / Next: Leadership & Adaptability
Impact & Results
This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.
Impact & Results Score
Not Currently Scored
United Way of Hancock County cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.
Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.
Do you work at United Way of Hancock County? Join the waitlist for an updated Impact & Results score.
Additional Information
Unscored
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Largest Programs
United Way of Hancock County reported its largest program on its FY 2019 Form 990 as:
$2,111,788
Spent in most recent FY
100%
Percent of program expenses
Mobilize and Stimulate Citizens' Interest
Previous: Impact & Results / Next: Culture & Community
Leadership & Adaptability
This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.
Leadership & Adaptability Score
100
out of 100
The score earned by United Way of Hancock County is a passing score. This score has no effect on the organization's Star Rating.
Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.
Leadership & Adaptability Report
100
of 100 points
Mission
The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission
The United Way of Hancock County's mission is to measurably improve lives in Hancock County.
Source: Nonprofit submitted responses
Vision
The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.
The United Way of Hancock County believes in a community where every child, individual and family thrives; where barriers are removed so all have a clear commui9ty path to wholeness that seamlessly integrates public, nonprofit, private and faith sectors' efforts.
Source: Nonprofit submitted responses
Strategic Goals
The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.
Goal One: Drive and resource collaborative efforts that strongly impact the basic needs of children, families and community while seeking to aggressively impact one priority need every 3 years.
Goal Type: New program(s) based on observed changes in needs among our constituencies/communities served.
Goal Two: Cultivate funding streams that leverage current and future opportunities - being a best in class fundraiser.
Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).
Goal Three: Grow a dynamic and impactful volunteer center that meaningfully engages volunteers.
Goal Type: Grow, expand, scale or increase access to the existing programs and services.
Source: Nonprofit submitted responses
Leadership Development
The nonprofit provides evidence of investment in leadership development
Describe an investment in leadership
Annually, United Way staff and board members have the opportunity to participate in various levels of leadership developmental activities. We have an orientation and development program for new board and committee members. United Way worldwide offers online and in person options for professional development. Additionally the United Way of Hancock County invests in professional development for staff in areas like transformational leadership, community development, grant writing and fundraising.
Source: Nonprofit submitted responses
Mobilizing for Mission
The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.
This organization mobilizes for mission in the following ways:
Strategic Partnerships
Networks of Collective Impact Efforts
Thought Leadership
Raising Awareness
What are this organization’s external mobilizaton efforts?
The United Way of Hancock County seeks to engage in collaborative partnerships with other nonprofits, government leaders and agencies, and their local business leaders. Their strategic goals include guiding principals that must be done in using these kinds of relationship to impact root causes across the community. They do this in collective impact roles from participant, advocacy and leading board positions. Their initiative in the Center for Civic Engagement helps 7 key collaboratives across Hancock County. Additionally, marketing efforts help promote solutions and impact through social media, print and via volunteerism.
Source: Nonprofit submitted responses
Story of Adaptability
The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.
With great need comes the opportunity to adapt to meet that need. This is exactly what UWHC has done. We are a hub for our community to meet the basic needs of children, individuals and families so that they each have the ability to thrive. That has to b done in intentional partnerships and collaborative relationships. Internally, UWHC has instituted changes in technology, safety and culture which allow us to efficiently deploy resources and keep our organization moving through any situation. Externally, UWHC has increased our collaborative network in order to deploy services strategically and efficiently. In addition to raising and granting vital funding, UWHC has assessed community needs and priorities and developed strong guiding principals and a strategic plan that defines our role and where our intentional focus will be. UWHC remains an organization that provides resources where our community most needs them, whether its financially, through the work of volunteers or via special projects.
Source: Nonprofit submitted responses
Additional Information
Unscored
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Organization Leadership
Angela DeBoskey
Chief Executive Officer
Annette Edgington
Board Chair
Previous: Leadership & Adaptability
Culture & Community
This score provides an assessment of the organization's culture and connectedness to the community it serves. Learn more about how and why we rate Culture & Community.
Culture & Community Score
93
out of 100
United Way of Hancock County has earned a passing score. This score has no effect on the organization's Star Rating. The organization provided data about how it listens to constituents (Constituent Feedback) and its Diversity, Equity, & Inclusion (DEI) practices (see report below).
The Culture & Community Beacon is comprised of the following metrics:
Constituent Feedback: 100/100 (30% of beacon score)
Diversity, Equity, & Inclusion: 90/100 (70% of beacon score)
Culture & Community Report
93
of 100 points
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Diversity, Equity, & Inclusion
90/100 points
70% of beacon score
This organization's score of 90 is a passing score. The organization reported that it is implementing 7 diversity, equity and inclusion (DEI) practices. Charity Navigator believes nonprofit organizations implementing effective DEI policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.
View this organization's DEI Strategies
Methodology
We are utilizing data collected by Candid to document and assess the DEI practices implemented by the organization. Nonprofit organizations are encouraged to fill out the Equity Strategies section of their Candid profiles to receive a rating.
Learn more about the methodology.
Constituent Feedback
100/100 points
30% of beacon score
This organization reported that it is collecting feedback from the constituents and/or communities it serves. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.
View this organization's Constituent Feedback Practices
Methodology
We've partnered with Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.
Learn more about the methodology.
Analysis and Research
Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Below you can find more information about the metrics we currently evaluate in this beacon and their relevance to nonprofit performance.
Constituent Feedback
Diversity, Equity, and Inclusion
