Mission: HSHV's mission is to support the loving, responsible care of all animals in our community by:
-Ensuring proper, nurturing care for the animals in our shelter
-Placing all adoptable animals in loving homes
-Reducing pet over-population
-Caring for the physical well-being of animals in our community
-Providing education and outreach to the community
-Stopping animal cruelty

We are the only animal shelter in Washtenaw County that takes in all types of unwanted, injured, lost, stray, abandoned, and abused animals.

Humane Society of Huron Valley is a 501(c)(3) organization, with an IRS ruling year of 1951, and donations are tax-deductible.

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Contact Information

  http://hshv.org/

 3100 Cherry Hill Road
Ann Arbor MI 48105 

  734-662-5585


You are viewing this organization's new Charity Navigator profile page. To view the legacy version, click here.

Star Rating System by Charity Navigator


Charity Navigator evaluates a nonprofit organization’s financial health including measures of stability, efficiency and sustainability. We also track accountability and transparency policies to ensure the good governance and integrity of the organization.




Exceptional

This charity's score is 90.91, earning it a 4-Star rating. Donors can "Give with Confidence" to this charity. 

This score is calculated from two sub-scores:

This score represents Form 990 data from 2019, the latest year published by the IRS.

View this organization’s historical ratings.


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Star Rated Report

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Program Expense

Program Expense Ratio

80.0%


The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s).


This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver. Dividing a charity's average program expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Administrative Expenses

8.9%


As reported by charities on their IRS Form 990, this measure reflects what percent of its total budget a charity spends on overhead, administrative staff and associated costs, and organizational meetings. Dividing a charity's average administrative expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Fundraising Expenses

10.9%


This measure reflects what a charity spends to raise money. Fundraising expenses can include campaign printing, publicity, mailing, and staffing and costs incurred in soliciting donations, memberships, and grants. Dividing a charity's average fundraising expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Liabilities to Assets Ratio

3.0%


The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990).


Part of our goal in rating the financial performance of charities is to help donors assess the financial capacity and sustainability of a charity. As do organizations in other sectors, charities must be mindful of their management of total liabilites in relation to their total assets. This ratio is an indicator of an organization’s solvency and or long term sustainability. Dividing a charity's total liabilities by its total assets yields this percentage.


Source: IRS Form 990

Fundraising Efficiency

$0.21


The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.


Source: IRS Form 990

Working Capital Ratio

1.71 years


Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed Form 990. We include in a charity's working capital unrestricted and temporarily restricted net assets, and exclude permanently restricted net assets. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.


Source: IRS Form 990

Program Expense Growth

6.08%


We compute the average annual growth of program expenses using the following formula: [(Yn/Y0)(1/n)]-1, where Y0 is a charity's program expenses in the first year of the interval analyzed, Yn is the charity's program expenses in the most recent year, and n is the interval of years passed between Y0 and Yn.


Source: IRS Form 990

Governance


Charity Navigator looks to confirm on the Form 990 that the organization has these governance practices in place.


Sources Include: IRS Form 990

Governance:
Independent Voting Board Members  ... (More)
No Material Diversion of Assets ... (More)

A diversion of assets – any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft – can seriously call into question a charity's financial integrity. We check the charity's last two Forms 990 to see if the charity has reported any diversion of assets. If the charity does report a diversion, then we check to see if it complied with the Form 990 instructions by describing what happened and its corrective action. This metric will be assigned to one of the following categories:

  • Full Credit: There has been no diversion of assets within the last two years.

  • Partial Credit: There has been a diversion of assets within the last two years and the charity has used Schedule O on the Form 990 to explain: the nature of the diversion, the amount of money or property involved and the corrective action taken to address the matter. In this situation, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: There has been a diversion of assets within the last two years and the charity's explanation on Schedule O is either non-existent or not sufficient. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Audited Financials Prepared by Independent Accountant ... (More)

Audited financial statements provide important information about financial accountability and accuracy. They should be prepared by an independent accountant with oversight from an audit committee. (It is not necessary that the audit committee be a separate committee. Often at smaller charities, it falls within the responsibilities of the finance committee or the executive committee.) The committee provides an important oversight layer between the management of the organization, which is responsible for the financial information reported, and the independent accountant, who reviews the financials and issues an opinion based on its findings. We check the charity's Form 990 reporting to see if it meets this criteria.

  • Full Credit: The charity's audited financials were prepared by an independent accountant with an audit oversight committee.

  • Partial Credit: The charity's audited financials were prepared by an independent accountant, but it did not have an audit oversight committee. In this case, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: The charity did not have its audited financials prepared by an independent accountant. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Does Not Provide Loan(s) to or Receive Loan(s) From Related Parties ... (More)
Documents Board Meeting Minutes ... (More)
Distributes 990 to Board Before Filing ... (More)
Compensates Board ... (More)

Policies


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization has these policies in place.


Sources Include: IRS Form 990 and organization's website

Policies:
Conflict of Interest  ... (More)
Whistleblower ... (More)
Records Retention and Destruction ... (More)
CEO Compensation Process ... (More)
Donor Privacy ... (More)

Donors have expressed extreme concern about the use of their personal information by charities and the desire to have this information kept confidential. The exchanging and sale of lists for telemarketing and the mass distribution of "junk mail," among other things, can be minimized if the charity assures the privacy of its donors. Privacy policies are assigned to one of the following categories:

  • Yes: This charity has a written donor privacy policy published on its website, which states unambiguously that (1) it will not share or sell a donor's personal information with anyone else, nor send donor mailings on behalf of other organizations or (2) it will only share or sell personal information once the donor has given the charity specific permission to do so.

  • Opt-out: The charity has a written privacy policy published on its website which enables donors to tell the charity to remove their names and contact information from lists the charity shares or sells. How a donor can have themselves removed from a list differs from one charity to the next, but any and all opt-out policies require donors to take specific action to protect their privacy.
  • No: This charity either does not have a written donor privacy policy in place to protect their contributors' personal information, or the existing policy does not meet our criteria.

The privacy policy must be specific to donor information. A general website policy which references "visitor" or "user" personal information will not suffice. A policy that refers to donor information collected on the website is also not sufficient as the policy must be comprehensive and applicable to both online and offline donors. The existence of a privacy policy of any type does not prohibit the charity itself from contacting the donor for informational, educational, or solicitation purposes.

(Less)

Transparency


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization makes this information easily accessible.


Sources Include: IRS Form 990 and organization's website

Transparency:
CEO Salary Listed on 990 ... (More)
Board of Directors Listed on Website ... (More)
Key Staff Listed on Website ... (More)
Audited Financial Statements on Website ... (More)
Form 990 Available on Website ... (More)

Additional Information

Unscored

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Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

Presented here are this organizations key compensated staff members as identified by our analysts. This compensation data includes salary, cash bonuses and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting



Tanya Hilgendorf, President, CEO

$150,493 (1.91% of Total Expenses)


Source: IRS Form 990 (page 7), filing year 2019

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activities:

Activity data not reported from the IRS


Foundation Status:

Organization that normally receives no more than one-third of its support from gross investment income and unrelated business income and at the same time more than one-third of its support from contributions, fees, and gross receipts related to exempt purposes.  509(a)(2) (BMF foundation code: 16)


Affiliation:

Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.


Humane Society of Huron Valley reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Revenue

  • Staffing

  • Balance Sheet


How COVID-19 impacted the organization's operations financially:

Operational Revenue declined by about 50% over the course of the stay-at-home order. Services were scaled back to those most essential to our core mission of protecting the most vulnerable animals. The veterinary clinic reduced services to urgent care only. Nearly all revenue generating programs were cancelled or put on hold. 25% of staff were temporarily furloughed. Revenue losses were partially offset by reductions in related variable expenses, and the organization applied for and received a paycheck protection program loan.


How COVID-19 impacted the organization's delivery of programs:

Indoor capacity limits and social distancing impacted every aspect of our service delivery. Events and activities had to be cancelled, made virtual or severely limited in number. At certain times, depending on state orders, adoption and intakes were by appointment only; most surgeries for animals in our outpatient clinic were required to be cancelled; other veterinary services became car-side; major fundraising events became online events; our humane educational programming shifted to virtual presentations; and, smaller, fun educational or fundraising events and activities for children and adults had to be cancelled.


How this organization adapted to changing conditions caused by COVID-19:

To ensure the health and safety of employees and the public, many of our essential services were provided by appointment only and/or were offered car-side. We also paused our adoption transfer program, the Love Train, and temporarily shuttered our cat café, the Tiny Lions Lounge and Adoption Center. Some departments, including Humane Education and Dog Training, created virtual content available online to provide fun educational activities for children and teens at home, and to support the community and pet owners.


Innovations the organization intends to continue permanently after the pandemic:

We will continue to use virtual technology and programming that was developed during the pandemic. Virtual educational programming has allowed us to get into more classrooms, well beyond our local geographic boundaries. Virtual presentations also save time, and we will continue to use them so that we can keep reaching bigger, wider audiences. We have discovered that car-side services for veterinary care can be more efficient, convenient for owners, and comfortable for animals. We will continue to offer car-side veterinary care as an option for fearful animals nervous in our waiting area, and owners who find the service more convenient. Overall, great services to people and animals requires flexibility, and efficiencies allow us to reach more with the same amount of resources. The pandemic required creativity and really “pushing the envelope” in ways never considered before. We learned some valuable lessons about possibility, open mindedness and asking “why not?”.


Historical Ratings

Date PublishedForm 990 FYEOverall ScoreOverall Rating
Rating Version: 2.1
10/1/20212019 90.91
6/1/20202018 91.66
6/1/20192017 92.38
6/1/20182016 93.85
6/1/20172015 93.82
6/1/20162014 95.12
Rating Version: 2.0
2/1/20162013 94.79
8/1/20152013 94.07

This organization received multiple star ratings within this fiscal year, due to an update to it's Accountability and Transparency data and/or the receipt of an amended Form 990.

6/1/20142012 92.07
7/1/20132011 90.40
2/1/20122010 95.43
9/20/20112009 89.59
Rating Version: 1.0
2/1/20112009 87.78
5/1/20102008 98.10
2/1/20092007 95.61
12/1/20072006 90.51
2/1/20072005 89.23
3/1/20062004 84.97
12/1/20042003 87.20
2/1/20042002 89.63
4/15/20032001 92.09

...   Impact & Results


This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.


Impact & Results Score

Not Currently Scored

Humane Society of Huron Valley cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.

Learn more about Impact & Results.

Do you work at Humane Society of Huron Valley? Join the waitlist for an updated Impact & Results score.


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Additional Information

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Largest Programs

Largest Programs



Humane Society of Huron Valley reported its three largest programs on its FY 2019 Form 990 as:


$3,350,348

Spent in most recent FY

54%

Percent of program expenses


CLINIC - PROVIDE PREVENTIVE AND URGENT VETERINARY SERVICES INCLUDING SPAYING AND NEUTERING TO SHELTER ANIMALS AND FOR THE COMMUNITY'S COMPANION ANIMALS.


$2,022,446

Spent in most recent FY

33%

Percent of program expenses


SHELTER - GIVE TEMPORARY SHELTER AND CARE TO HOMELESS, LOST, ABUSED AND ABANDONED ANIMALS; REUNIFY LOST COMPANION ANIMALS WITH THEIR OWNERS; ENSURE THE ADOPTION OF HEALTHY AND TREATABLE ANIMALS INTO L ... (More)


$744,010

Spent in most recent FY

12%

Percent of program expenses


CRUELTY/RESCUE AND SUPPORT PROGRAMS - INVESTIGATE AND PROSECUTE CRUELTY AGAINST ANIMALS AND OFFER 24 HOUR RESCUE OF SICK AND INJURED WILDLIFE AND STRAY COMPANION ANIMALS. PROVIDE COMMUNITY EDUCATION,  ... (More)


...   Leadership & Adaptability


This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.


Leadership & Adaptability Score

100

out of 100

The score earned by Humane Society of Huron Valley is a passing score.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.


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Leadership & Adaptability Report

100

of 100 points

Mission

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission


THE HUMANE SOCIETY OF HURON VALLEY IS PASSIONATE ABOUT AND DEDICATED TO PREVENTING THE SUFFERING AND SAVING THE LIVES OF VULNERABLE ANIMALS IN OUR COMMUNITY. LAST YEAR WE HELPED OVER 14,000 ANIMALS THROUGH A WIDE BREADTH OF UNIQUE, HIGH-QUALITY ANIMAL SERVICES FOCUSED ON PROTECTION, RESCUE, CARE, REHABILITATION, ADOPTION, SPAY/NEUTERING, SUPPORT, AND EDUCATION.


Source: Nonprofit submitted responses

Vision

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.


To be a national premier animal resource center that goes above and beyond to save lives and to promote love and respect for all animals. One that helps animals in our own community and beyond by setting and teaching standards for great animal care, and through adoptions, investigative work, advocacy, and prevention and education services. Provided through superior customer service and overall organizational excellence. A place people take immense pride and satisfaction in working and supporting.


Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.


Goal One: To increase community education and advocacy regarding cruelty toward all animals, including wildlife and farm animals, in order to better protect all animals and create a more humane world overall.

Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.


Goal Two: Expand our ability to directly serve sick and injured wildlife and neglected/abused farm animals in our community in order to improve care and save lives.

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Goal Three: Provide support to other animal shelters through animal transfer and education in order to improve humane care and save more animals throughout Michigan and beyond.

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development


Describe an investment in leadership

HSHV embraces the servant leadership model and believes personal growth and development is a key part of keeping employees satisfied and the organization successful. All leaders and potential future leaders are supported in educational opportunities to develop their knowledge. This includes conferences, webinars and workshops, as well as an online platform that allows individuals to improve their knowledge in a variety of topics. Topics are self-selected based on interest. Several certifications are also offered that allow individuals to build skill sets beyond their job description. Goals, annual training, and growth are discussed during performance evaluations and employees document what they’ve learned over the year, and their personal goals. While we are a relatively small and stable organization with less opportunity to move up, we are dedicated to promoting from within and individuals interested in becoming leaders are helped to identify steps to achieving those goals.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.


This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Thought Leadership

  • Raising Awareness

  • Community Building

  • Policy Advocacy

What are this organization’s external mobilizaton efforts?

1) Co-founded and developed the first and only statewide coalition of animal shelters and rescues aimed at increasing collaboration, education and unifying our policy advocacy efforts in the state. 2) Work in collaboration with other like-minded groups on a variety of animal related topics to educate policy makers, improve public policy and champion change. 3) Working to expand our outreach to increase collaboration and cooperation among service agencies, to improve services to those most vulnerable. 4) Continuously use electronic, print, website and social media tools to educate and raise public awareness on issues around animal cruelty, humane treatment of animals, and behavioral changes, personal decisions and policy changes that can help protect more animals. 5) Directly advocate and educate for social change and better public policies at the local, state, and national level and use our platforms to engage, inform and mobilize supporters to help create better laws and policies.

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.


The pandemic spurred us to review ways to become more efficient, flexible and available without close contact. This didn’t just mean adjusting services to the requirements of the state and CDC once, but doing so multiple times so that we were able to serve and reach the maximum number of animals and people in need while being as responsive and flexible as possible. It also meant loosening restrictions as the regulations allowed. Two examples are our education programming and veterinary services. We will continue to use programming that was developed during the pandemic. Virtual educational programming has allowed us to get into more classrooms. Virtual presentations also save time, making it easier to participate, and we will continue to use them for programming so that we can keep reaching bigger audiences. We have discovered that curbside services for veterinary care can be more efficient, convenient for owners, and comfortable for animals. We will continue to offer this as an option for fearful animals, and owners who find the service more convenient. We also invested extensively in our technology infrastructure to enhance security and bandwidth. This boost in our virtual capacity allowed many of our employees to work at home. We recognize that flexible work weeks and at home work reduces personal stress, wasted travel time and cost, and transportation caused pollution. Because nothing is more valuable than a satisfied workforce, we will continue to allow flexible schedules and work from home for our employees. Overall, great service animals and people, including our employees, requires flexibility, creativity and responsiveness. Innovative technology, efficiencies, and new practices allow us to do more with the same amount of resources and keep people satisfied. The pandemic required creativity and really “pushing the envelope” in ways never considered before. We learned some valuable lessons about possibility, open mindedness and asking “why not?”.

Source: Nonprofit submitted responses

...   Culture & Community


This score provides an assessment of the organization's engagement with the constituents it serves, a practice we term Constituent Feedback. When organizations listen to constituents, they are able to better deliver on programs and meet the needs of stakeholders. A future version of this Beacon will also assess an organization's people operations and its Diversity, Equity and Inclusion (DEI) metrics.


Culture & Community Score

Not Currently Scored

Humane Society of Huron Valley is currently not eligible for a Culture & Community score because we have not received its Constituent Feedback data. Nonprofit organizations are encouraged to fill out the How We Listen section of their Candid profile. This data will provide the basis for the initial evaluation of Culture & Community.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.


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Culture & Community Report

Unscored

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Constituent Feedback

Constituent Feedback


Constituent Feedback and Listening Practice data are not available for this organization. Nonprofit organizations are encouraged to fill out the How We Listen section of their Candid profile. This data will provide the basis for the initial evaluation of Culture & Community.


Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective. We award every nonprofit that completes the Candid survey full credit for this Beacon, in recognition of their willingness to publicly share this information with the nonprofit and philanthropic communities. Although the data is not evaluated for quality at this time, future iterations of this Beacon will include third party or other data that will serve to validate the information provided by the nonprofit.

Analysis and Research


Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Our partnership with Feedback Labs and Guidestar by Candid, and other partners including Fund for Shared Insight, GlobalGiving, and Keystone Accountability, enables us to launch the first version of this beacon with Constituent Feedback information collected on Candid's site.


Feedback practices have been shown to support better Diversity, Equity, and Inclusion outcomes, an essential area of assessment that we intend to further expand and develop in the future. Feedback Labs has documented several studies which indicate that beyond achieving organizational goals, nonprofits that are attentive and responsive to concerns and ideas raised by beneficiaries establish stronger relationships with the people they serve, promote greater equity, and empower constituents in ways that can help to ensure better long-term outcomes. You can find resources to help nonprofits improve their feedback practices here.

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