Mission: The City Rescue Mission of Lansing (CRM) is a dedicated to meeting the physical and spiritual needs of men, women, and children in Michigan's capital area. In 2018,  ... (More)

City Rescue Mission of Lansing is a 501(c)(3) organization, with an IRS ruling year of 1960, and donations are tax-deductible.

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Contact Information

  https://www.bearescuer.org/

 2216 South Cedar Street
Lansing MI 48910 

  517-485-0145


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Star Rating System by Charity Navigator


Charity Navigator evaluates a nonprofit organization’s financial health including measures of stability, efficiency and sustainability. We also track accountability and transparency policies to ensure the good governance and integrity of the organization.




Exceptional

This charity's score is 92.40, earning it a 4-Star rating. Donors can "Give with Confidence" to this charity. 

This score is calculated from two sub-scores:

This score represents Form 990 data from 2019, the latest year published by the IRS.

View this organization’s historical ratings.


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Star Rated Report

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Program Expense

Program Expense Ratio

86.4%


The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s).


This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver. Dividing a charity's average program expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Administrative Expenses

11.4%


As reported by charities on their IRS Form 990, this measure reflects what percent of its total budget a charity spends on overhead, administrative staff and associated costs, and organizational meetings. Dividing a charity's average administrative expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Fundraising Expenses

2.0%


This measure reflects what a charity spends to raise money. Fundraising expenses can include campaign printing, publicity, mailing, and staffing and costs incurred in soliciting donations, memberships, and grants. Dividing a charity's average fundraising expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Liabilities to Assets Ratio

0.4%


The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990).


Part of our goal in rating the financial performance of charities is to help donors assess the financial capacity and sustainability of a charity. As do organizations in other sectors, charities must be mindful of their management of total liabilites in relation to their total assets. This ratio is an indicator of an organization’s solvency and or long term sustainability. Dividing a charity's total liabilities by its total assets yields this percentage.


Source: IRS Form 990

Fundraising Efficiency

$0.02


The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.


Source: IRS Form 990

Working Capital Ratio

0.25 years


Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed Form 990. We include in a charity's working capital unrestricted and temporarily restricted net assets, and exclude permanently restricted net assets. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.


Source: IRS Form 990

Program Expense Growth

4.85%


We compute the average annual growth of program expenses using the following formula: [(Yn/Y0)(1/n)]-1, where Y0 is a charity's program expenses in the first year of the interval analyzed, Yn is the charity's program expenses in the most recent year, and n is the interval of years passed between Y0 and Yn.


Source: IRS Form 990

Governance


Charity Navigator looks to confirm on the Form 990 that the organization has these governance practices in place.


Sources Include: IRS Form 990

Governance:
Independent Voting Board Members  ... (More)
No Material Diversion of Assets ... (More)

A diversion of assets – any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft – can seriously call into question a charity's financial integrity. We check the charity's last two Forms 990 to see if the charity has reported any diversion of assets. If the charity does report a diversion, then we check to see if it complied with the Form 990 instructions by describing what happened and its corrective action. This metric will be assigned to one of the following categories:

  • Full Credit: There has been no diversion of assets within the last two years.

  • Partial Credit: There has been a diversion of assets within the last two years and the charity has used Schedule O on the Form 990 to explain: the nature of the diversion, the amount of money or property involved and the corrective action taken to address the matter. In this situation, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: There has been a diversion of assets within the last two years and the charity's explanation on Schedule O is either non-existent or not sufficient. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
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Audited Financials Prepared by Independent Accountant ... (More)

Audited financial statements provide important information about financial accountability and accuracy. They should be prepared by an independent accountant with oversight from an audit committee. (It is not necessary that the audit committee be a separate committee. Often at smaller charities, it falls within the responsibilities of the finance committee or the executive committee.) The committee provides an important oversight layer between the management of the organization, which is responsible for the financial information reported, and the independent accountant, who reviews the financials and issues an opinion based on its findings. We check the charity's Form 990 reporting to see if it meets this criteria.

  • Full Credit: The charity's audited financials were prepared by an independent accountant with an audit oversight committee.

  • Partial Credit: The charity's audited financials were prepared by an independent accountant, but it did not have an audit oversight committee. In this case, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: The charity did not have its audited financials prepared by an independent accountant. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Does Not Provide Loan(s) to or Receive Loan(s) From Related Parties ... (More)
Documents Board Meeting Minutes ... (More)
Distributes 990 to Board Before Filing ... (More)
Compensates Board ... (More)

Policies


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization has these policies in place.


Sources Include: IRS Form 990 and organization's website

Policies:
Conflict of Interest  ... (More)
Whistleblower ... (More)
Records Retention and Destruction ... (More)
CEO Compensation Process ... (More)
Donor Privacy ... (More)

Donors have expressed extreme concern about the use of their personal information by charities and the desire to have this information kept confidential. The exchanging and sale of lists for telemarketing and the mass distribution of "junk mail," among other things, can be minimized if the charity assures the privacy of its donors. Privacy policies are assigned to one of the following categories:

  • Yes: This charity has a written donor privacy policy published on its website, which states unambiguously that (1) it will not share or sell a donor's personal information with anyone else, nor send donor mailings on behalf of other organizations or (2) it will only share or sell personal information once the donor has given the charity specific permission to do so.

  • Opt-out: The charity has a written privacy policy published on its website which enables donors to tell the charity to remove their names and contact information from lists the charity shares or sells. How a donor can have themselves removed from a list differs from one charity to the next, but any and all opt-out policies require donors to take specific action to protect their privacy.
  • No: This charity either does not have a written donor privacy policy in place to protect their contributors' personal information, or the existing policy does not meet our criteria.

The privacy policy must be specific to donor information. A general website policy which references "visitor" or "user" personal information will not suffice. A policy that refers to donor information collected on the website is also not sufficient as the policy must be comprehensive and applicable to both online and offline donors. The existence of a privacy policy of any type does not prohibit the charity itself from contacting the donor for informational, educational, or solicitation purposes.

(Less)

Transparency


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization makes this information easily accessible.


Sources Include: IRS Form 990 and organization's website

Transparency:
CEO Salary Listed on 990 ... (More)
Board of Directors Listed on Website ... (More)
Key Staff Listed on Website ... (More)
Audited Financial Statements on Website ... (More)
Form 990 Available on Website ... (More)

Additional Information

Unscored

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Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

Presented here are this organizations key compensated staff members as identified by our analysts. This compensation data includes salary, cash bonuses and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting



Mark Criss, Executive Director

$47,344 (1.31% of Total Expenses)


Source: IRS Form 990 (page 7), filing year 2019

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activities:

Church, synagogue, etc (BMF activity code: 001)


Foundation Status:

Organization that normally receives no more than one-third of its support from gross investment income and unrelated business income and at the same time more than one-third of its support from contributions, fees, and gross receipts related to exempt purposes.  509(a)(2) (BMF foundation code: 16)


Affiliation:

Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.


City Rescue Mission of Lansing reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Fundraising Capacity

  • Revenue

  • Staffing


How COVID-19 impacted the organization's operations financially:

The City Rescue Mission was determined to remain open and provide services to the homeless in Michigan's Capital Area, regardless of a pandemic. The Mission has been meeting needs since 1911 and has now been through 2 world pandemics and 2 world wars. We were determined not to close our doors. We did not lay anyone off and sent our older staff home, on paid leave, for two months. Our donations continued to increase as we made determination to keep our doors open. We followed CDC guidelines and less than 1% contracted COVID-19 over the 12 month period March 2020-2021. Financially, the Mission continued to receive funds from God's people and we exceeded our budget for 2020.


How COVID-19 impacted the organization's delivery of programs:

We followed CDC guidelines with the help of our local county health department. We continued to provide food, shelter, and hope...24x7. The number of people were reduced for "social distancing" guidelines but we continued to provide the most shelter in Michigan's capital area.


How this organization adapted to changing conditions caused by COVID-19:

Again, we followed CDC guidelines and consulted with the local county health department with any changes made in the shelters. Our doors did not close but we did provide as much social distancing as possible in our shelter environment. We closed our Thrift Store for a few months and relocated personnel in order to fill the gap that was created by the senior (55+) individuals that remained home. This reallocation enabled the mission to keep the three shelter/drop-in centers open throughout the pandemic.


Innovations the organization intends to continue permanently after the pandemic:

Simplifying the intake process. We were in the process of becoming more "behavior based" shelter than a "rules based" shelter before COVID-19. However, this experience only solidified the necessity of simplifying our rules and expectations for guests and employees alike. "Treat others the way you want to be treated" AND "Be safe." Our thorough cleaning process was improved and will continue to remain in place. It was helpful that we already exceeded the CDC's expectation when it came to "cleaning" the facility but it did help to add "cleaning stations" and the frequency of cleaning the facility. The Continuum of Care has improved it's communication between agencies and our expectation is that this will continue. The Executive Director of the City Rescue Mission, Mark Criss, is the Vice Chair of the Capital Region Housing Collaborative (CRHC), which is the local Continuum of Care for the community.


Historical Ratings

Date PublishedForm 990 FYEOverall ScoreOverall Rating
Rating Version: 2.1
9/1/20212019 92.40
3/1/20202018 91.72
11/1/20192017 92.41
6/1/20182016 93.40
8/1/20172015 92.38
3/1/20172014 88.07
10/1/20162014 83.80

This organization received multiple star ratings within this fiscal year, due to an update to it's Accountability and Transparency data and/or the receipt of an amended Form 990.

6/1/20162014 75.20
Rating Version: 2.0
3/1/20152013 70.88

...   Impact & Results


This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.


Impact & Results Score

Not Currently Scored

City Rescue Mission of Lansing cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.

Learn more about Impact & Results.

Do you work at City Rescue Mission of Lansing? Join the waitlist for an updated Impact & Results score.


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Additional Information

Unscored

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Largest Programs

Largest Programs



City Rescue Mission of Lansing reported its largest program on its FY 2019 Form 990 as:


$3,138,565

Spent in most recent FY

100%

Percent of program expenses


PROVIDED PHYSICAL SHELTER TO 1,375 INDIVIDUALS DURING THE YEAR. PROVIDED TEMPORARY SHELTER TO 14,936 INDIVIDUALS THRU THE OUTREACH CENTER. PROVIDED FOOD FOR INDIVIDUALS SERVING OVER 84,646 MEALS. PROV ... (More)


...   Leadership & Adaptability


This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.


Leadership & Adaptability Score

100

out of 100

The score earned by City Rescue Mission of Lansing is a passing score.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.


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Leadership & Adaptability Report

100

of 100 points

Mission

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission


The City Rescue Mission of Lansing (CRM) is a dedicated to meeting the physical and spiritual needs of men, women, and children in Michigan's capital area. In 2018, we celebrated over 107 years of service to our community and provided 51,501 nights of shelter, and 97,796 meals, along with case management, biblical counseling, and nightly chapel services. We provide several ministries to low income or homeless individuals and families, with our main areas of focus being food, shelter, and hope. In 2019, CRM opened a no-barrier 24x7 drop-in center for the chronically homeless that is challenged with addiction to controlled substances and mental illness and cognitive decline. In 2020, the Mission faced its second pandemic and never closed our doors. We continued to meet the needs of food, shelter, and hope 365 days, 24 hours per day. We adapted in order to provide a safe environment for the homeless and most vulnerable. The COVID-19 infection rate was less than 1% in our shelters.


Source: Nonprofit submitted responses

Vision

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.


Vision Statement: To bring the lost to the Lord Jesus Christ and to establish believers in the Christian faith.


Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.


Goal One: PROVIDE HOPE. Daily share the good news of Jesus Christ in order that our guests may "seek the things that are above, where Christ is, seated at the right hand of God...not things on earth."

Goal Type: Focus on core programs to achieve mission and scale back on programs not seen as core.


Goal Two: PROVIDE SHELTER. Providing a safe haven for women, children, and men in Michigan's capital area. The Mission shelters over 50% of the sheltered homeless in our community.

Goal Type: Focus on core programs to achieve mission and scale back on programs not seen as core.


Goal Three: PROVIDE FOOD. Provide quality meals for the homeless and economically challenged individuals. "Truly, I say to you, as you did it to one of the least of these my brothers, you did it to me."

Goal Type: Focus on core programs to achieve mission and scale back on programs not seen as core.


Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development


Describe an investment in leadership

The Mission has subscribed to an online training program for Homeless Service agencies. All of our leadership and management team participate in these training sessions. The Mission also is a member of the Gospel Rescue Mission Fellowship that enables training of leadership personnel and associate staff.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.


This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Thought Leadership

  • Raising Awareness

  • Policy Advocacy

What are this organization’s external mobilizaton efforts?

The Mission has been a member of the Continuum of Care over the past 1.5 decades. Currently, our executive director is the vice president of the Capital Region Housing Collaborative and serves on the executive committee as well. The executive director regularly visits social clubs and agencies to share and collaborate with other organizations such as the Kiwanis, Lions, Rotary, Junior League, etc. The executive director is regularly involve in Human Services activity through the City of Lansing, Ingham County, and the State of Michigan. The executive director has held seats on advocacy and state committees to address equality and homelessness; actively involved in Mental Health Tasks Force, Offender Success (prisoner re-entry), Tri-County Crisis Intervention Team, etc. The Mission visits churches on a regular basis to share about the services being met and to collaborate in meeting needs in the community.

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.


The Mission has been meeting needs in Michigan's capital area since 1911. This includes meeting needs through two world wars and two pandemics. We were determined not to shut our doors and to continue functioning as the largest homeless shelter in the tri-county area. Homelessness was not going away and the need would only increase during this time. The Mission reduced our capacity by nearly 50% in order to provide sufficient "social distancing" space for guests at our women & children's shelter, men's shelter, and drop-in center. We closed our Uplift Thrift Store and re-purposed our staff into the ministry in order to continue providing food, shelter, and hope. We sent our 55+ year old and vulnerable labor force home on paid-leave for 2 months and "filled vacant" positions with administrators, volunteers, and thrift store personnel. We followed all CDC guidelines and coordinated with the county health department to provide weekly COVID-19 testing and, eventually, vaccinations for staff (a.k.a. front-line workers) and guests. This effort reduced the infection rate of COVID-19 to less than 1%. We had over 2000 unique individuals receive services at our 3 locations and less than 20 were positive for COVID-19. At one time, the infection rate in Michigan was 6.5%. The Mission proved to be one of the safest places to reside. Our donations continued to increase through 2020 and exceeded our budget requirements. We do not receive government funding and are only supported by the gifts from God's people. To God be the Glory, Amen.

Source: Nonprofit submitted responses

...   Culture & Community


This score provides an assessment of the organization's engagement with the constituents it serves, a practice we term Constituent Feedback. When organizations listen to constituents, they are able to better deliver on programs and meet the needs of stakeholders. A future version of this Beacon will also assess an organization's people operations and its Diversity, Equity and Inclusion (DEI) metrics.


Culture & Community Score

100

out of 100

The score earned by City Rescue Mission of Lansing is a passing score.

Encompass Rating V4 provides an evaluation of an organization's Culture and Community by measuring its Constituent Feedback practices (see report below). Constituent Feedback data provides 100% of the basis for the initial evaluation of the Culture & Community Beacon.


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Culture & Community Report

100

of 100 points

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Constituent Feedback

Constituent Feedback

Full Credit


This organization reported that it is collecting feedback.


Here's how this organization is listening and learning from the people they serve:


How is your organization collecting feedback from the people you serve?

Paper surveys, Case management notes, Constituent (client or resident, etc.) advisory committees, Other means


How is your organization using feedback from the people you serve?

To identify and remedy poor client service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve


With whom does your organization share the feedback you got from the people you serve?

Our staff, Our board


What challenges does your organization face in collecting feedback from the people you serve?

It is difficult to get the people we serve to respond to requests for feedback, It is difficult to get honest feedback from our clients, Other means


Briefly describe a recent change that your organization made in response to feedback from the people you serve.

Our exit surveys and guest grievances have been the best way to receive feedback from our guests. The input ranges from quality or opinions on food, shelter, and personnel. We also have monthly "guest counsel" meetings that enable people to share their experiences and concerns regarding our services and personnel performance.



Methodology


Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective. We've partnered with GuideStar by Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.


Charity Navigator awards full credit for this Beacon to every nonprofit that is eligible for an Encompass Rating that completes the survey, in recognition of their willingness to publicly share this information with the nonprofit and philanthropic communities. This data is not evaluated for quality at this time. Validation will be added in future iterations of this Beacon.

Analysis and Research


Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Our partnership with Feedback Labs and Guidestar by Candid, and other partners including Fund for Shared Insight, GlobalGiving, and Keystone Accountability, enables us to launch the first version of this beacon with Constituent Feedback information collected on Candid's site.


Feedback practices have been shown to support better Diversity, Equity, and Inclusion outcomes, an essential area of assessment that we intend to further expand and develop in the future. Feedback Labs has documented several studies which indicate that beyond achieving organizational goals, nonprofits that are attentive and responsive to concerns and ideas raised by beneficiaries establish stronger relationships with the people they serve, promote greater equity, and empower constituents in ways that can help to ensure better long-term outcomes. You can find resources to help nonprofits improve their feedback practices here.

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