Mission: Bridging empowers people to thrive in their homes by providing quality furniture and household goods for those pursuing housing stability. Bridging gives hope-and fo ... (More)

Bridging is a 501(c)(3) organization, with an IRS ruling year of 1992, and donations are tax-deductible.

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Contact Information

  http://www.bridging.org

  201 West 87th Street
Bloomington MN 55420 

  952-888-1105


You are viewing this organization's new Charity Navigator profile page. To view the legacy version, click here.

Star Rating System by Charity Navigator


Charity Navigator evaluates a nonprofit organization’s financial health including measures of stability, efficiency and sustainability. We also track accountability and transparency policies to ensure the good governance and integrity of the organization.




Exceptional

This charity's score is 91.72, earning it a 4-Star rating. Donors can "Give with Confidence" to this charity. 

This score is calculated from two sub-scores:

This score represents Form 990 data from 2019, the latest year published by the IRS. 

View this organization’s historical ratings.


Back to Overall

Star Rated Report

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Program Expense

Program Expense Ratio

94.2%


The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s).


This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver. Dividing a charity's average program expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Administrative Expenses

2.6%


As reported by charities on their IRS Form 990, this measure reflects what percent of its total budget a charity spends on overhead, administrative staff and associated costs, and organizational meetings. Dividing a charity's average administrative expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Fundraising Expenses

3.0%


This measure reflects what a charity spends to raise money. Fundraising expenses can include campaign printing, publicity, mailing, and staffing and costs incurred in soliciting donations, memberships, and grants. Dividing a charity's average fundraising expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Liabilities to Assets Ratio

8.2%


The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990).


Part of our goal in rating the financial performance of charities is to help donors assess the financial capacity and sustainability of a charity. As do organizations in other sectors, charities must be mindful of their management of total liabilites in relation to their total assets. This ratio is an indicator of an organization’s solvency and or long term sustainability. Dividing a charity's total liabilities by its total assets yields this percentage.


Source: IRS Form 990

Fundraising Efficiency

$0.03


The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.


Source: IRS Form 990

Working Capital Ratio

0.74 years


Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed Form 990. We include in a charity's working capital unrestricted and temporarily restricted net assets, and exclude permanently restricted net assets. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.


Source: IRS Form 990

Program Expense Growth

3.30%


We compute the average annual growth of program expenses using the following formula: [(Yn/Y0)(1/n)]-1, where Y0 is a charity's program expenses in the first year of the interval analyzed, Yn is the charity's program expenses in the most recent year, and n is the interval of years passed between Y0 and Yn.


Source: IRS Form 990

Governance


Charity Navigator looks to confirm on the Form 990 that the organization has these governance practices in place.


Sources Include: IRS Form 990

Governance:
Independent Voting Board Members  ... (More)
No Material Diversion of Assets ... (More)

A diversion of assets – any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft – can seriously call into question a charity's financial integrity. We check the charity's last two Forms 990 to see if the charity has reported any diversion of assets. If the charity does report a diversion, then we check to see if it complied with the Form 990 instructions by describing what happened and its corrective action. This metric will be assigned to one of the following categories:

  • Full Credit: There has been no diversion of assets within the last two years.

  • Partial Credit: There has been a diversion of assets within the last two years and the charity has used Schedule O on the Form 990 to explain: the nature of the diversion, the amount of money or property involved and the corrective action taken to address the matter. In this situation, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: There has been a diversion of assets within the last two years and the charity's explanation on Schedule O is either non-existent or not sufficient. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Audited Financials Prepared by Independent Accountant ... (More)

Audited financial statements provide important information about financial accountability and accuracy. They should be prepared by an independent accountant with oversight from an audit committee. (It is not necessary that the audit committee be a separate committee. Often at smaller charities, it falls within the responsibilities of the finance committee or the executive committee.) The committee provides an important oversight layer between the management of the organization, which is responsible for the financial information reported, and the independent accountant, who reviews the financials and issues an opinion based on its findings. We check the charity's Form 990 reporting to see if it meets this criteria.

  • Full Credit: The charity's audited financials were prepared by an independent accountant with an audit oversight committee.

  • Partial Credit: The charity's audited financials were prepared by an independent accountant, but it did not have an audit oversight committee. In this case, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: The charity did not have its audited financials prepared by an independent accountant. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Does Not Provide Loan(s) to or Receive Loan(s) From Related Parties ... (More)
Documents Board Meeting Minutes ... (More)
Distributes 990 to Board Before Filing ... (More)
Compensates Board ... (More)

Policies


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization has these policies in place.


Sources Include: IRS Form 990 and organization's website

Policies:
Conflict of Interest  ... (More)
Whistleblower ... (More)
Records Retention and Destruction ... (More)
CEO Compensation Process ... (More)
Donor Privacy ... (More)

Donors can be reluctant to contribute to a charity when their name, address, or other basic information may become part of donor lists that are exchanged or sold, resulting in an influx of charitable solicitations from other organizations. Our analysts check the charity's website to see if the organization has a donor privacy policy in place and what it does and does not cover. Privacy policies are assigned to one of the following categories:

  • Yes: This charity has a written donor privacy policy published on its website, which states unambiguously that (1) it will not share or sell a donor's personal information with anyone else, nor send donor mailings on behalf of other organizations or (2) it will only share or sell personal information once the donor has given the charity specific permission to do so.

  • Opt-out: The charity has a written privacy policy published on its website which enables donors to tell the charity to remove their names and contact information from lists the charity shares or sells. How a donor can have themselves removed from a list differs from one charity to the next, but any and all opt-out policies require donors to take specific action to protect their privacy.
  • No: This charity either does not have a written donor privacy policy in place to protect their contributors' personal information, or the existing policy does not meet our criteria.

The privacy policy must be specific to donor information. A general website policy which references "visitor" or "user" personal information will not suffice. A policy that refers to donor information collected on the website is also not sufficient as the policy must be comprehensive and applicable to both online and offline donors. The existence of a privacy policy of any type does not prohibit the charity itself from contacting the donor for informational, educational, or solicitation purposes.

(Less)

Transparency


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization makes this information easily accessible.


Sources Include: IRS Form 990 and organization's website

Transparency:
CEO Salary Listed on 990 ... (More)
Board of Directors Listed on Website ... (More)
Key Staff Listed on Website ... (More)
Audited Financial Statements on Website ... (More)
Form 990 Available on Website ... (More)

Additional Information

Unscored

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Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

Presented here are this organizations key compensated staff members as identified by our analysts. This compensation data includes salary, cash bonuses and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting



Mark Wilkening, Executive Director

$156,252 (1.61% of Total Expenses)


Current CEO and Board Chair can be found in the Leadership & Adaptability report below.

Source: IRS Form 990 (page 7), filing year 2020

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activities:

Non-financial services of facilities to other organizations (BMF activity code: 603)


Foundation Status:

Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi) (BMF foundation code: 15)


Affiliation:

Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.


Bridging reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Fundraising Capacity

  • Revenue

  • Balance Sheet


How COVID-19 impacted the organization's operations financially:

While we saw an increase in individual contributions in 2020, corporate support was reduced. This was due in part to: - Our events going virtual, resulting in reduced corporate sponsorships, - Our corporate partners having more limited discretionary funding, and - Our corporate volunteer program not having picked back up yet, which typically brought in volunteer-related funding. Our program revenue was impacted greatly due to the reduced services, and also the lost revenue from furniture donation pick-ups. Our 2020 revenue from client appointments and deliveries was 68% of our same revenue from 2019, for a loss of $280,215 from the previous year. Our lost 2020 revenue from furniture donation pick-ups was 45% of our same revenue source from 2020, for a loss of $143,625 from the previous year. Our value in in-kind furniture donations also went down, due to our reduced pick-ups and brief closure. We went from $6,292,487 in 2019 value to $4,012,707 in 2020 furniture value.


How COVID-19 impacted the organization's delivery of programs:

After we re-opened in May 2020 (after a brief 6-week closure) we were serving 20 clients per week in each location, with no volunteer support. Throughout the year, as some volunteers returned, and as our new socially distanced operations began to improve, we were able to increase this to 40 clients per week in each location. Then, in 2021, we got back up to 50 clients per week in each location. This was our pre-COVID service numbers. In 2020, we saw about a 35% reduction in clients served (3,059 households compared to 4,596 in 2019). In 2020, we had about 33% of our average number of volunteers, providing about 40% of our normal volunteer hours. As our volunteers typically provide the majority of support for our operations, this reduced our ability to serve significantly. Social distancing requirements in the warehouse also impacted this level of service. We also reduced our curbside furniture pick-ups and eliminated our in-home furniture pick-up program in 2020.


How this organization adapted to changing conditions caused by COVID-19:

In May 2020, after a brief 6-week closure due to the pandemic, we re-opened and had to re-think the way we serve clients. We knew that safety and dignity had to be paramount, and the solution that came out of that was virtual and preference sheet shopping! Clients can now safely pick out all their furniture and household goods over the iPad, through a video call, if that is the option that works best for them. Virtual shopping not only addressed the safety of our services during the pandemic, but now allows clients to access our services, who may have had barriers to shopping in person. Clients are also now welcome back in-person, and are also able to shop by filling out a detailed preference form ahead of time, allowing Bridging shopping volunteers shop for them, if the in-person and virtual shopping methods do not work for them. We have found that this has decreased our no-show rates, and offers clients the dignity of choosing the appointment that works best for them!


Innovations the organization intends to continue permanently after the pandemic:

The three methods of shopping will stay with us in perpetuity. As mentioned above, having three options now provides clients the dignity of choice, and also makes our services more accessible for clients, based off of work, transportation, childcare, health, or other barriers to being in-person.


Historical Ratings

Date PublishedForm 990 FYEOverall ScoreOverall Rating
Rating Version: 2.1
4/1/20212019 91.72
10/1/20192018 93.61
7/1/20192017 91.42
12/1/20182017 91.17

This organization received multiple star ratings within this fiscal year, due to an update to its Accountability and Transparency data and/or the receipt of an amended Form 990.

8/1/20182016 92.48
12/22/20172016 90.59
2/1/20172015 88.47
6/1/20162014 86.54
Rating Version: 2.0
8/1/20152014 87.32
5/1/20152013 79.98
12/1/20132012 79.54
6/1/20132011 79.43

Previous: Finance & Accountability  / Next: Leadership & Adaptability

...   Impact & Results


This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.


Impact & Results Score

Not Currently Scored

Bridging cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.

Learn more about Impact & Results.


Back to Overall

Additional Information

Unscored

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Largest Programs

Largest Programs



Bridging reported its largest program on its FY 2019 Form 990 as:


$9,125,161

Spent in most recent FY

100%

Percent of program expenses


Provide Furniture and Household Goods


Previous: Impact & Results  / Next: Culture & Community

...   Leadership & Adaptability


This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.


Leadership & Adaptability Score

100

out of 100

The score earned by Bridging is a passing score. This score has no effect on the organization's Star Rating.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.


Back to Overall

Leadership & Adaptability Report

100

of 100 points

Mission

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission


Bridging empowers people to thrive in their homes by providing quality furniture and household goods for those pursuing housing stability.


Source: Nonprofit submitted responses

Vision

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.


That everyone lives in a furnished home.


Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.


Goal One: Local Density Drive toward saturated name recognition and access to services in the 7-county metro. • Everyone within our 7-county metro knows who we are and has access to our services, when needed.

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Goal Two: Regional Expansion Support access to furniture and housewares into the broader 5-state area. • Growth will be achieved by 20% of the annualized clients coming from outside the 7-county metro by 2029

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Goal Three: Thought Leadership Become the national thought leader in the furniture bank space. • We will mobilize and support a national network of like service providers.

Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.


Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development


Describe an investment in leadership

Bridging budgets for each employee to have professional development dollars for outside classes/trainings. In addition, in 2021, Bridging's 6-personal leadership team practiced formal bi-monthly leadership development, whereby each member of the leadership team would take turns suggesting a leadership resource, sharing it and entering into a group discussion.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.


This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Raising Awareness

  • Community Building

  • Policy Advocacy

What are this organization’s external mobilizaton efforts?

Bridging has formal partnerships with more than 200 agencies in the Twin Cities Community, who refer individuals and families in need of furniture and housewares, to stabilize their home. We also provide individual and volunteer group opportunities for civic clubs, faith-based organizations, corporate partners, and other groups. Bridging has an active social media presence, and communicates our needs and updates with the public on a regular basis. Bridging participates in advocacy activities (like Homeless Day on the Hill) in which we meet with like-minded human service organizations and our local and state representatives, to educate them on the needs in our sector. Bridging is a member of the National Furniture Bank Association, and we are often called upon to provide advice and input to new furniture banks.

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.


Bridging was greatly impacted by the pandemic. Due to a brief closure, the need to socially distance and a reduction in our volunteer workforce, we were forced to adapt our client services, and the silver lining is that we now have three accessible options for people to receive Bridging: - Virtual Shopping (over the iPad) - In-Person Shopping (clients returned in-person in August 2021, after 18 months of virtual!) - Preference Sheet Shopping (if virtual or in-person do not work - they can fill out a preference form of what they need ahead of time and we shop for them!) Because of expanding to three ways to access our services, our no-show rates have greatly diminished, and we have been able to get back up to pre-pandemic service numbers of 100 families per week. Another positive change as the pandemic has slowed, has been the increase in our refugee resettlement referral agencies. Bridging was contacted two months ago by the MN Department of Human Services Refugee Task force division about the arrival of Afghan refugees in the Twin Cities. We discussed our capacity to serve an influx of families and how we could work with resettlement agencies to serve these families. The task force agreed to market ‘Bridging’ as one of the agencies in the Twin Cities that will provide furniture and household goods for Afghan Families. Bridging is also part of a weekly Afghan community meeting to provide updates on arrivals and resettlement of refugees. We are also directly working with a few resettlement agencies. To date, 341 Afghan refugees have arrived in the Twin Cities with 94 discharged to housing. Bridging has already served about 30 families with more to be served in the next two weeks.

Source: Nonprofit submitted responses

Additional Information

Unscored

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Organization Leadership

Organization Leadership


Mark Wilkening

Executive Director

Janet Pool

Board Chair

Previous: Leadership & Adaptability

...   Culture & Community


This score provides an assessment of the organization's culture and connectedness to the community it serves. Learn more about how and why we rate Culture & Community.


Culture & Community Score

92

out of 100

Bridging has earned a passing score. This score has no effect on the organization's Star Rating. The organization provided data about how it listens to constituents (Constituent Feedback) and its Diversity, Equity, & Inclusion (DEI) practices (see report below).

The Culture & Community Beacon is comprised of the following metrics:

  • Constituent Feedback: 100/100 (30% of beacon score)

  • Diversity, Equity, & Inclusion: 88/100 (70% of beacon score)


Back to Overall

Culture & Community Report

92

of 100 points

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Constituent Feedback

Diversity, Equity, & Inclusion

88/100 points

70% of beacon score


This organization's score of 88 is a passing score. The organization reported that it is implementing 6 diversity, equity and inclusion (DEI) practices. Charity Navigator believes nonprofit organizations implementing effective DEI policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.


View this organization's DEI Strategies


Methodology


We are utilizing data collected by Candid to document and assess the DEI practices implemented by the organization. Nonprofit organizations are encouraged to fill out the Equity Strategies section of their Candid profiles to receive a rating.


Learn more about the methodology.

Constituent Feedback

100/100 points

30% of beacon score


This organization reported that it is collecting feedback from the constituents and/or communities it serves. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.


View this organization's Constituent Feedback Practices




Methodology


We've partnered with Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.


Learn more about the methodology.

Analysis and Research


Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Below you can find more information about the metrics we currently evaluate in this beacon and their relevance to nonprofit performance.


Constituent Feedback


Diversity, Equity, and Inclusion

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