International Institute of Metropolitan St. Louis
Ethnic, Immigrant Centers, Services | EIN: 43-0652640 | Saint Louis MO
Mission: INTERNATIONAL INSTITUTE OF METROPOLITAN ST. LOUIS BUILDS A MORE CONNECTED AND PRODUCTIVE SOCIETY FOR IMMIGRANTS, THEIR FAMILIES, AND THE WIDER COMMUNITY.
International Institute of Metropolitan St. Louis is a 501(c)(3) organization, with an IRS ruling year of 1938, and donations are tax-deductible.
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Encompass Rating System by Charity Navigator
Overall Score
100
out of 100
This charity's score is a passing score.
This overall score is calculated from multiple beacon scores: 95% Finance & Accountability and 5% Culture & Community
Learn about the Encompass Rating System: Overview | FAQ | Release Notes
This organization is potentially eligible for a Charity Navigator Star Rating. Vote Now to request to have our analyst team rate International Institute of Metropolitan St. Louis for a Star Rating. The organization currently has 13 votes.
Finance & Accountability
This score provides an assessment of a nonprofit's financial health (stability, efficiency and sustainability) and its commitment to governance practices and policies.
Finance & Accountability Score
100
out of 100
The score earned by International Institute of Metropolitan St. Louis is a passing score
This V5 of the Finance & Accountability Score provides a baseline measure of an organization’s health including the indicators listed in the report below.
This score represents Form 990 data from 2019, the latest year published by the IRS.
Finance & Accountability Report
100
of 100 points
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Program Expense Ratio
87.11%
Higher effect on score
More data
The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s). This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver.
Program Expense Percentage | Amount of Credit Received |
|---|---|
| 70% or higher | Full Credit |
| 60% - 69.9% | Partial Credit |
| Below 50% | Zero Points for Both Program Expense percentage AND Liabilities to Assets |
Source: IRS Form 990
Board Composition
21/21 Independent
Higher effect on score
Charity Navigator looks for at least 3 board members, with more than 50% of those members identified as independent (not salaried).
The presence of an independent governing body is strongly recommended by many industry professionals to allow for full deliberation and diversity of thinking on governance and other organizational matters.
Source: IRS Form 990
Independent Audit or Financial Review
Audited
Higher effect on score
An Audit, Review, or Compilation provides important information about financial accountability and accuracy. Organizations are scored based on their Total Revenue Amount:
Total Revenue Amount | Expectation to Receive Credit |
|---|---|
| $1 million or higher | Expected to complete an audit |
| $500,000 - $1 million | Expected to complete an audit, review, or compilation |
| Less than $500,000 | No expectation (removed from scoring methodology) |
Source: IRS Form 990
Liabilities to Assets Ratio
20.73%
Lower effect on score
The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990). This ratio is an indicator of an organization’s solvency and/or long-term sustainability.
Liabilities to Assets Ratio | Amount of Credit Received |
|---|---|
| Less than 50% | Full Credit |
| 50% - 59.9% | Partial Credit |
| 60% or more | No Credit |
Source: IRS Form 990
Website
Listed
Lower effect on score
Charity Navigator looks for a website on the Form 990 as an accountability and transparency metric.
Nonprofits act in the public trust and reporting publicly on activities is an important component.
Source: IRS Form 990
Conflict of Interest Policy
Listed
Lower effect on score
Charity Navigator looks for the existence of a conflict of interest policy on the Form 990 as an accountability and transparency measure.
This policy protects the organization and by extension those it serves, when it is considering entering into a transaction that may benefit the private interest of an officer, director and/or key employee of the organization.
Source: IRS Form 990
Board Meeting Minutes
Documented
Lower effect on score
Charity Navigator looks to confirm on the Form 990 that the organization has this process in place as an accountability and transparency measure.
An official record of the events that take place during a board meeting ensures that a contemporaneous document exists for future reference.
Source: IRS Form 990
Document Retention and Destruction
Listed
Lower effect on score
Charity Navigator looks for the existence of a document retention and destruction policy per the Form 990 as an accountability and transparency measure.
This policy establishes guidelines for the handling, backing up, archiving and destruction of documents. These guidelines foster good record keeping procedures that promote data integrity.
Source: IRS Form 990
Whistleblower Policy
Listed
Lower effect on score
Charity Navigator looks for the existence of a whistleblower policy per the Form 990 as an accountability and transparency measure.
This policy outlines procedures for handling employee complaints, as well as a confidential way for employees to report financial or other types of mismanagement.
Source: IRS Form 990
Additional Information
Unscored
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Total Revenue and Expenses
This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.
Salary of Key Persons
Presented here are up to five of this organization's highest compensated employees. This compensation data includes salary, cash bonuses, and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting
ANNA CROSSLIN, PRESIDENT/CEO
$162,140
ANH PHAM-NGUYEN, CHAIRMAN
$0
ALICE THARENOS, TREASURER
$0
AMIT SHAH, IMMEDIATE PAST CHAIR
$0
ANTHONY GONZALEZ-ANGEL, DIRECTOR (THROUGH 5/19)
$0
Source: IRS Form 990 (page 7), filing year 2019
Business Master File Data
Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website
Activities:
Other school related activities (BMF activity code: 059)
Other services or benefits to members or employees (BMF activity code: 279)
Foundation Status:
Organization which receives a substantial part of its support from a governmental unit or the general public 170(b)(1)(A)(vi) (BMF foundation code: 15)
Affiliation:
Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)
Data Sources: IRS Forms 990
The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).
Pandemic Response
Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.
International Institute of Metropolitan St. Louis reported being impacted by COVID-19 in the following ways:
Program Delivery
Fundraising Capacity
Revenue
Staffing
Balance Sheet
How COVID-19 impacted the organization's operations financially:
Donations to our organization declined and we were unable to hold fundraising events, including the Festival of Nations. The festival is our largest fundraiser for operational support. IISTL also applied and received the PPP loan and thus were able to employ a full staff. After the PPP loan period ended, we had to layoff a minimal number of staff.
How COVID-19 impacted the organization's delivery of programs:
Due to the pandemic, our offices were only open to staff. We moved all of our programming to online and over the phone. In some cases we met with clients outside. Our ESOL classes were offered on a very limited basis.
How this organization adapted to changing conditions caused by COVID-19:
IISTL used robocalls to help keep clients informed of the ever changing situation. Clients were also called to see how they were doing and what services were needed. We used Zoom, Teams, and WhatsApp to provide services. If the client was having difficulty using any of the platforms, a one-on-one meeting held outside was scheduled to teach them.
Innovations the organization intends to continue permanently after the pandemic:
IISTL will continue to use Zoom, Teams, and WhatsApp. By having virtual meetings where possible helped to save the client time and money since the majority of them use public transportation. In addition, by continuing to provide virtual services, IISTL is able to: reach a larger audience, assist the clients who are home bound, and help those who live outside of our geographical area.
Impact & Results
This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.
Impact & Results Score
Not Currently Scored
International Institute of Metropolitan St. Louis cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.
Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.
Do you work at International Institute of Metropolitan St. Louis? Join the waitlist for an updated Impact & Results score.
Additional Information
Unscored
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Largest Programs
International Institute of Metropolitan St. Louis reported its three largest programs on its FY 2019 Form 990 as:
$1,482,058
Spent in most recent FY
24%
Percent of program expenses
CASE MANAGEMENT & RESETTLEMENT - SEE SCHEDULE OCASE MANAGEMENT & RESETTLEMENT:SERVICES IN THIS PROGRAM AREA ARE SHORT-TERM, GENERALLY LASTING UP TO SIX MONTHS AFTER PROGRAM REGISTRATION. REFUGEE RESET ... (More)
$776,510
Spent in most recent FY
13%
Percent of program expenses
COMMUNITY ENGAGEMENT - SEE SCHEDULE OCOMMUNITY ENGAGEMENT:THE FOCUS OF COMMUNITY ENGAGEMENT IS TO 1) CONNECT ST. LOUISANS THROUGH WELCOMING EXPERIENCES, 2) IMPROVE THE CULTURAL COMPETENCY AND COMMUNIC ... (More)
$915,033
Spent in most recent FY
15%
Percent of program expenses
EDUCATION & CITIZENSHIP - SEE SCHEDULE OEDUCATION & CITIZENSHIP:OUR PROGRAMS HELP IMMIGRANTS ACQUIRE THE LANGUAGE AND KNOWLEDGE THEY NEED TO MEET CHALLENGES OF THEIR ROLES AS MEMBERS OF THEIR FAMILIES ... (More)
Leadership & Adaptability
This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.
Leadership & Adaptability Score
Not Currently Scored
International Institute of Metropolitan St. Louis is currently not eligible for a Leadership & Adaptability score because we have not received its L&A survey responses.
Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that the organization has not yet submitted data for evaluation.
Culture & Community
This score provides an assessment of the organization's engagement with the constituents it serves, a practice we term Constituent Feedback. When organizations listen to constituents, they are able to better deliver on programs and meet the needs of stakeholders. A future version of this Beacon will also assess an organization's people operations and its Diversity, Equity and Inclusion (DEI) metrics.
Culture & Community Score
100
out of 100
The score earned by International Institute of Metropolitan St. Louis is a passing score.
Encompass Rating V4 provides an evaluation of an organization's Culture and Community by measuring its Constituent Feedback practices (see report below). Constituent Feedback data provides 100% of the basis for the initial evaluation of the Culture & Community Beacon.
Culture & Community Report
100
of 100 points
This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.
Constituent Feedback
Full Credit
This organization reported that it is collecting feedback.
Here's how this organization is listening and learning from the people they serve:
How is your organization collecting feedback from the people you serve?
Focus groups or interviews (by phone or in person), Case management notes
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To make fundamental changes to our programs and/or operations, To strengthen relationships with the people we serve
With whom does your organization share the feedback you got from the people you serve?
Our staff, Our board
What challenges does your organization face in collecting feedback from the people you serve?
It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time
Briefly describe a recent change that your organization made in response to feedback from the people you serve.
The International Institute is currently finishing our strategic plan for 2022-2025. Our strategic plan committee consisted of current and previous clients, community members, representatives from partner agencies, and the alderman of our ward plus staff. The feedback and ideas given were incorporated into our mission statement and strategic plan.
Methodology
Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective. We've partnered with GuideStar by Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.
Charity Navigator awards full credit for this Beacon to every nonprofit that is eligible for an Encompass Rating that completes the survey, in recognition of their willingness to publicly share this information with the nonprofit and philanthropic communities. This data is not evaluated for quality at this time. Validation will be added in future iterations of this Beacon.
Analysis and Research
Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Our partnership with Feedback Labs and Guidestar by Candid, and other partners including Fund for Shared Insight, GlobalGiving, and Keystone Accountability, enables us to launch the first version of this beacon with Constituent Feedback information collected on Candid's site.
Feedback practices have been shown to support better Diversity, Equity, and Inclusion outcomes, an essential area of assessment that we intend to further expand and develop in the future. Feedback Labs has documented several studies which indicate that beyond achieving organizational goals, nonprofits that are attentive and responsive to concerns and ideas raised by beneficiaries establish stronger relationships with the people they serve, promote greater equity, and empower constituents in ways that can help to ensure better long-term outcomes. You can find resources to help nonprofits improve their feedback practices here.
