Mission: Since its founding in 1914, Central Institute for the Deaf (CID) has demonstrated that regardless of how severe their hearing impairment, children can learn to speak ... (More)

Central Institute for the Deaf is a 501(c)(3) organization, with an IRS ruling year of 1934, and donations are tax-deductible.

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Contact Information

  https://www.cid.edu

 825 S. Taylor Avenue
Saint Louis MO 63110 

  877-444-4574


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Star Rating System by Charity Navigator


Charity Navigator evaluates a nonprofit organization’s financial health including measures of stability, efficiency and sustainability. We also track accountability and transparency policies to ensure the good governance and integrity of the organization.




Exceptional

This charity's score is 91.53, earning it a 4-Star rating. Donors can "Give with Confidence" to this charity. 

This score is calculated from two sub-scores:

This score represents Form 990 data from 2018, the latest year published by the IRS.

View this organization’s historical ratings.


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Star Rated Report

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Program Expense

Program Expense Ratio

79.5%


The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s).


This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver. Dividing a charity's average program expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Administrative Expenses

13.8%


As reported by charities on their IRS Form 990, this measure reflects what percent of its total budget a charity spends on overhead, administrative staff and associated costs, and organizational meetings. Dividing a charity's average administrative expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Fundraising Expenses

6.6%


This measure reflects what a charity spends to raise money. Fundraising expenses can include campaign printing, publicity, mailing, and staffing and costs incurred in soliciting donations, memberships, and grants. Dividing a charity's average fundraising expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Liabilities to Assets Ratio

0.2%


The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990).


Part of our goal in rating the financial performance of charities is to help donors assess the financial capacity and sustainability of a charity. As do organizations in other sectors, charities must be mindful of their management of total liabilites in relation to their total assets. This ratio is an indicator of an organization’s solvency and or long term sustainability. Dividing a charity's total liabilities by its total assets yields this percentage.


Source: IRS Form 990

Fundraising Efficiency

$0.18


The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.


Source: IRS Form 990

Working Capital Ratio

5.75 years


Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed Form 990. We include in a charity's working capital unrestricted and temporarily restricted net assets, and exclude permanently restricted net assets. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.


Source: IRS Form 990

Program Expense Growth

4.18%


We compute the average annual growth of program expenses using the following formula: [(Yn/Y0)(1/n)]-1, where Y0 is a charity's program expenses in the first year of the interval analyzed, Yn is the charity's program expenses in the most recent year, and n is the interval of years passed between Y0 and Yn.


Source: IRS Form 990

Governance


Charity Navigator looks to confirm on the Form 990 that the organization has these governance practices in place.


Sources Include: IRS Form 990

Governance:
Independent Voting Board Members  ... (More)
No Material Diversion of Assets ... (More)

A diversion of assets – any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft – can seriously call into question a charity's financial integrity. We check the charity's last two Forms 990 to see if the charity has reported any diversion of assets. If the charity does report a diversion, then we check to see if it complied with the Form 990 instructions by describing what happened and its corrective action. This metric will be assigned to one of the following categories:

  • Full Credit: There has been no diversion of assets within the last two years.

  • Partial Credit: There has been a diversion of assets within the last two years and the charity has used Schedule O on the Form 990 to explain: the nature of the diversion, the amount of money or property involved and the corrective action taken to address the matter. In this situation, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: There has been a diversion of assets within the last two years and the charity's explanation on Schedule O is either non-existent or not sufficient. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Audited Financials Prepared by Independent Accountant ... (More)

Audited financial statements provide important information about financial accountability and accuracy. They should be prepared by an independent accountant with oversight from an audit committee. (It is not necessary that the audit committee be a separate committee. Often at smaller charities, it falls within the responsibilities of the finance committee or the executive committee.) The committee provides an important oversight layer between the management of the organization, which is responsible for the financial information reported, and the independent accountant, who reviews the financials and issues an opinion based on its findings. We check the charity's Form 990 reporting to see if it meets this criteria.

  • Full Credit: The charity's audited financials were prepared by an independent accountant with an audit oversight committee.

  • Partial Credit: The charity's audited financials were prepared by an independent accountant, but it did not have an audit oversight committee. In this case, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: The charity did not have its audited financials prepared by an independent accountant. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Does Not Provide Loan(s) to or Receive Loan(s) From Related Parties ... (More)
Documents Board Meeting Minutes ... (More)
Distributes 990 to Board Before Filing ... (More)
Compensates Board ... (More)

Policies


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization has these policies in place.


Sources Include: IRS Form 990 and organization's website

Policies:
Conflict of Interest  ... (More)
Whistleblower ... (More)
Records Retention and Destruction ... (More)
CEO Compensation Process ... (More)
Donor Privacy ... (More)

Donors have expressed extreme concern about the use of their personal information by charities and the desire to have this information kept confidential. The exchanging and sale of lists for telemarketing and the mass distribution of "junk mail," among other things, can be minimized if the charity assures the privacy of its donors. Privacy policies are assigned to one of the following categories:

  • Yes: This charity has a written donor privacy policy published on its website, which states unambiguously that (1) it will not share or sell a donor's personal information with anyone else, nor send donor mailings on behalf of other organizations or (2) it will only share or sell personal information once the donor has given the charity specific permission to do so.

  • Opt-out: The charity has a written privacy policy published on its website which enables donors to tell the charity to remove their names and contact information from lists the charity shares or sells. How a donor can have themselves removed from a list differs from one charity to the next, but any and all opt-out policies require donors to take specific action to protect their privacy.
  • No: This charity either does not have a written donor privacy policy in place to protect their contributors' personal information, or the existing policy does not meet our criteria.

The privacy policy must be specific to donor information. A general website policy which references "visitor" or "user" personal information will not suffice. A policy that refers to donor information collected on the website is also not sufficient as the policy must be comprehensive and applicable to both online and offline donors. The existence of a privacy policy of any type does not prohibit the charity itself from contacting the donor for informational, educational, or solicitation purposes.

(Less)

Transparency


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization makes this information easily accessible.


Sources Include: IRS Form 990 and organization's website

Transparency:
CEO Salary Listed on 990 ... (More)
Board of Directors Listed on Website ... (More)
Key Staff Listed on Website ... (More)
Audited Financial Statements on Website ... (More)
Form 990 Available on Website ... (More)

Additional Information

Unscored

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Total Revenue and Expenses

Total Revenue and Expenses

No Data Available


Revenue and expense data is not available for this organization. This data is only available if this charity has at least one year of electronically-filed Form 990 data.

Salary of Key Persons

Presented here are this organizations key compensated staff members as identified by our analysts. This compensation data includes salary, cash bonuses and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting



Robin Feder, Executive Director

$222,805 (3.02% of Total Expenses)


Source: IRS Form 990.

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activities:

School, college, trade school, etc. (BMF activity code: 030)


Foundation Status:

Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi) (BMF foundation code: 15)


Affiliation:

Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.


Central Institute for the Deaf reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Revenue


How COVID-19 impacted the organization's operations financially:

Last year we had a $223,948 program revenue shortfall compared to our budget due to the pandemic. We were unable to provide billable services for several months and referrals to our family center dropped off dramatically in March because many healthcare providers were cancelling elective procedures and diagnostic testing. Consequently, infants who failed newborn hearing screening were unable to get the follow-up testing necessary to confirm their hearing loss diagnosis and receive early intervention services.


How COVID-19 impacted the organization's delivery of programs:

In March 2020, CID moved all its programming to virtual learning. Over the summer, we developed our COVID-19 protocol of screening, masks, hygiene, social distancing, classroom cohort groups and sanitization. During the spring of 2020, audiologists provided virtual troubleshooting and acted as an intermediary with hearing aid companies. During the summer, they began providing contact-free curbside services, and then later added limited-contact indoor services in a space dedicated specifically for this purpose. In August 2020, we resumed diagnostic testing in our larger sound booth that has enough space to allow for social distancing between parents and audiologists. CID Family Center services that typically take place in the home continue to be conducted virtually. For school-age children, we offered two options to families for both the fall 2020 and spring 2021 semesters—a 100% virtual option or an in-person option with a robust virtual component to be used only if necessary.


How this organization adapted to changing conditions caused by COVID-19:

An ad-hoc committee of teachers, speech-language pathologists and audiologists was formed in June 2020 to explore, choose and implement the most robust online learning platform for our students. In August 2020, we employed the G-Suite platform, including Google Classroom, organization-wide. Because many of the families we serve live in poverty, we also recognized that CID would need to provide the tools necessary for children and families to properly access online learning. CID purchased Chrome books for every student at our school and offered to meet connectivity needs for families who needed it. CID also lent Chrome books to families in our Family Center when needed to connect with their parent educator. To meet the needs of our deaf and hard of hearing parents, staff and other adult constituents, CID implemented Google Meet for group meetings because it has a robust captioning feature.


Innovations the organization intends to continue permanently after the pandemic:

As CID plans for the future, we will consider keeping activities that worked well during the pandemic. For example, by increasing the use of tele-intervention services (or teletherapy) with families of children ages birth to three, we can reduce drive time by our parent educators, resulting in more session availability. The use of teletherapy during COVID was necessary, but will also continue to be an important part of service delivery. We expect this will result in being able to serve more families, more often. In addition, we will explore the option of using remote teaching platforms on snow days. Also, board survey responses indicated that members would like to participate in board committees remotely, which will likely lead to increased board committee attendance.


Historical Ratings

Date PublishedForm 990 FYEOverall ScoreOverall Rating
Rating Version: 2.1
12/1/20192018 91.53
12/21/20182017 93.44
12/1/20172016 94.67
11/1/20162015 90.84
6/1/20162014 97.21
Rating Version: 2.0
12/1/20152014 95.86
7/1/20152013 90.06
12/20/20132012 93.09
12/6/20132012 92.54

This organization received multiple star ratings within this fiscal year, due to an update to it's Accountability and Transparency data and/or the receipt of an amended Form 990.

12/1/20122011 91.01
12/1/20112010 93.76
9/20/20112009 86.48
Rating Version: 1.0
11/1/20102009 94.01
3/1/20102008 84.71
12/1/20082007 91.73
11/1/20072006 77.77
12/1/20062005 72.70
1/1/20062004 74.84
12/1/20042003 81.14
11/1/20032002 89.15
10/15/20022001 82.17
4/15/20022000 95.35

...   Impact & Results


This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.


Impact & Results Score

Not Currently Scored

Central Institute for the Deaf cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.

Learn more about Impact & Results.

Do you work at Central Institute for the Deaf? Join the waitlist for an updated Impact & Results score.


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...   Leadership & Adaptability


This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.


Leadership & Adaptability Score

100

out of 100

The score earned by Central Institute for the Deaf is a passing score.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.


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Leadership & Adaptability Report

100

of 100 points

Mission

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission


Our mission is to teach children who are deaf and hard of hearing to listen, talk, read and succeed. We empower families and professionals in St. Louis and worldwide to help children reach their fullest potential.


Source: Nonprofit submitted responses

Vision

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.


CID's staff strategic planning committee approved the following vision statement, which still needs to go before the board of directors for their approval: Global access to listening and spoken language for all children who are deaf and hard of hearing.


Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.


Goal One: Goal 1: Implement new technology and use data to inform our programs for children and families, influence the field and create efficiencies.

Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).


Goal Two: Goal 2: Maintain robust enrollment and strong programs for children and families.

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Goal Three: Goal 3: Grow Emerson Center for Professional Development

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development


Describe an investment in leadership

CID has a mentor program for newer teaching staff, a tuition reimbursement program and an endowment to help fund expenses related to continuing education opportunities such as attending and presenting at national conferences. Two years ago, all CID supervisors attended a four-month training program on Cognitive Coaching. The goal of this training was to give supervisors a sophisticated set of techniques to coach their staff in a way that encourages autonomy, interdependence and high achievement among all staff members. CID looks for growth opportunities for all level of staff within our organization. For example, six CID staff members took part in United Way transition meetings, which enabled us to ensure key staff attended for topics relevant to their position.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.


This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Thought Leadership

  • Raising Awareness

What are this organization’s external mobilizaton efforts?

CID is a member of OPTION Schools, a consortium of 37 listening and spoken language schools. CID staff serve on the Council for Exceptional Children and the Regional Disability Transportation Resource Network. Each year, CID serves as a practicum site for graduate students from Washington University School of Medicine. Our audiologists collaborate with referring physicians and/or hospital surgical teams to discuss children for whom we both provide services. Also, our audiologists provide written reports for each IFSP (Individualized Family Service Plan) appointment that takes place through state early intervention programs. Our Family Center staff also attend IFSP meetings, where they coordinate our work with other early intervention service providers. CID staff also collaborate with home school districts when a child is transitioning out of CID’s program and into their home district. Nationally, CID staff also collaborate with university researchers on topics of joint interest.

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.


Without a doubt, our greatest challenge this past year has been the impact of the COVID-19 pandemic on the children and families we serve. In March 2020, CID moved all its programming to virtual/online learning. While we are proud of our innovative and nimble staff who made this transition quickly, we also began working diligently to define a comprehensive and safe set of protocols to enable us to return to on-site audiology and school programming as quickly as possible. We were able to do this by the fall of 2020. Our parent educators visits with families typically take place in the home, although during the pandemic they are provided virtually. We are continuing with this modality and have found that some parents engage with their children at a higher level in this format.

Source: Nonprofit submitted responses

...   Culture & Community


This score provides an assessment of the organization's engagement with the constituents it serves, a practice we term Constituent Feedback. When organizations listen to constituents, they are able to better deliver on programs and meet the needs of stakeholders. A future version of this Beacon will also assess an organization's people operations and its Diversity, Equity and Inclusion (DEI) metrics.


Culture & Community Score

100

out of 100

The score earned by Central Institute for the Deaf is a passing score.

Encompass Rating V4 provides an evaluation of an organization's Culture and Community by measuring its Constituent Feedback practices (see report below). Constituent Feedback data provides 100% of the basis for the initial evaluation of the Culture & Community Beacon.


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Culture & Community Report

100

of 100 points

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Constituent Feedback

Constituent Feedback

Full Credit


This organization reported that it is collecting feedback.


Here's how this organization is listening and learning from the people they serve:


How is your organization collecting feedback from the people you serve?

Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person), Case management notes, Constituent (client or resident, etc.) advisory committees


How is your organization using feedback from the people you serve?

To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve


With whom does your organization share the feedback you got from the people you serve?

The people we serve, Our staff, Our board, Our funders


What challenges does your organization face in collecting feedback from the people you serve?

We don't have any major challenges to collecting feedback


Briefly describe a recent change that your organization made in response to feedback from the people you serve.

We sent a survey to early intervention providers asking what they need. We developed a new curriculum, Early Listening at Home, based on their needs.



Methodology


Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective. We've partnered with GuideStar by Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.


Charity Navigator awards full credit for this Beacon to every nonprofit that is eligible for an Encompass Rating that completes the survey, in recognition of their willingness to publicly share this information with the nonprofit and philanthropic communities. This data is not evaluated for quality at this time. Validation will be added in future iterations of this Beacon.

Analysis and Research


Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Our partnership with Feedback Labs and Guidestar by Candid, and other partners including Fund for Shared Insight, GlobalGiving, and Keystone Accountability, enables us to launch the first version of this beacon with Constituent Feedback information collected on Candid's site.


Feedback practices have been shown to support better Diversity, Equity, and Inclusion outcomes, an essential area of assessment that we intend to further expand and develop in the future. Feedback Labs has documented several studies which indicate that beyond achieving organizational goals, nonprofits that are attentive and responsive to concerns and ideas raised by beneficiaries establish stronger relationships with the people they serve, promote greater equity, and empower constituents in ways that can help to ensure better long-term outcomes. You can find resources to help nonprofits improve their feedback practices here.

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