Mission: Our mission is to lift generations in developing countries by leading individuals and families from poverty to sustainable self-reliance through personalized mentoring, learning of vocational skills, and financial solutions.in developing countries wanting to break their cycle of poverty.
Using our Mentoring Multiplier, Service Currency, and our No Dollar Dies principles we create lasting change through our mentoring, business training, job-focused vocational courses, and micro-loans. Every dollar that's donated creates approximately 3.5 X the economic impact for a mentored family. Serving in 10 countries and impacting over 30,000 families each year.
During our 2020 Fiscal Year, the average increase of income for a mentored individual was 159%. 14,801 new jobs were created. 90% of micro-loan recipients are women and $132 was the average size of a new loan.

Mentors International is a 501(c)(3) organization, with an IRS ruling year of 1991, and donations are tax-deductible.

Is this your nonprofit? Access your Star Rating Portal to submit data and edit your profile.


Contact Information

  https://mentorsinternational.org/

  65 East Wadsworth Park Drive
Suite 207
Draper UT 84020 

  801-200-7701


 Important note on the timeliness of ratings

The IRS is significantly delayed in processing nonprofits' annual tax filings (Forms 990). As a result, the Financial and Accountability & Transparency score for Mentors International is outdated and the overall rating may not be representative of its current operations. Please check with the charity directly for any questions you may have.

You are viewing this organization's new Charity Navigator profile page. To view the legacy version, click here.

Star Rating System by Charity Navigator


Charity Navigator evaluates a nonprofit organization’s financial health including measures of stability, efficiency and sustainability. We also track accountability and transparency policies to ensure the good governance and integrity of the organization.




Exceptional

This charity's score is 92.94, earning it a 4-Star rating. Donors can "Give with Confidence" to this charity. 

This score is calculated from two sub-scores:

This score represents Form 990 data from 2020, the latest year published by the IRS. 

View this organization’s historical ratings.


Back to Overall

Star Rated Report

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Program Expense

Program Expense Ratio

86.6%


The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s).


This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver. Dividing a charity's average program expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Administrative Expenses

9.8%


As reported by charities on their IRS Form 990, this measure reflects what percent of its total budget a charity spends on overhead, administrative staff and associated costs, and organizational meetings. Dividing a charity's average administrative expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Fundraising Expenses

3.4%


This measure reflects what a charity spends to raise money. Fundraising expenses can include campaign printing, publicity, mailing, and staffing and costs incurred in soliciting donations, memberships, and grants. Dividing a charity's average fundraising expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Liabilities to Assets Ratio

7.8%


The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990).


Part of our goal in rating the financial performance of charities is to help donors assess the financial capacity and sustainability of a charity. As do organizations in other sectors, charities must be mindful of their management of total liabilites in relation to their total assets. This ratio is an indicator of an organization’s solvency and or long term sustainability. Dividing a charity's total liabilities by its total assets yields this percentage.


Source: IRS Form 990

Fundraising Efficiency

$0.02


The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.


Source: IRS Form 990

Working Capital Ratio

1.72 years


Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed Form 990. We include in a charity's working capital unrestricted and temporarily restricted net assets, and exclude permanently restricted net assets. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.


Source: IRS Form 990

Program Expense Growth

4.39%


We compute the average annual growth of program expenses using the following formula: [(Yn/Y0)(1/n)]-1, where Y0 is a charity's program expenses in the first year of the interval analyzed, Yn is the charity's program expenses in the most recent year, and n is the interval of years passed between Y0 and Yn.


Source: IRS Form 990

Governance


Charity Navigator looks to confirm on the Form 990 that the organization has these governance practices in place.


Sources Include: IRS Form 990

Governance:
Independent Voting Board Members  ... (More)
No Material Diversion of Assets ... (More)

A diversion of assets – any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft – can seriously call into question a charity's financial integrity. We check the charity's last two Forms 990 to see if the charity has reported any diversion of assets. If the charity does report a diversion, then we check to see if it complied with the Form 990 instructions by describing what happened and its corrective action. This metric will be assigned to one of the following categories:

  • Full Credit: There has been no diversion of assets within the last two years.

  • Partial Credit: There has been a diversion of assets within the last two years and the charity has used Schedule O on the Form 990 to explain: the nature of the diversion, the amount of money or property involved and the corrective action taken to address the matter. In this situation, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: There has been a diversion of assets within the last two years and the charity's explanation on Schedule O is either non-existent or not sufficient. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Audited Financials Prepared by Independent Accountant ... (More)

Audited financial statements provide important information about financial accountability and accuracy. They should be prepared by an independent accountant with oversight from an audit committee. (It is not necessary that the audit committee be a separate committee. Often at smaller charities, it falls within the responsibilities of the finance committee or the executive committee.) The committee provides an important oversight layer between the management of the organization, which is responsible for the financial information reported, and the independent accountant, who reviews the financials and issues an opinion based on its findings. We check the charity's Form 990 reporting to see if it meets this criteria.

  • Full Credit: The charity's audited financials were prepared by an independent accountant with an audit oversight committee.

  • Partial Credit: The charity's audited financials were prepared by an independent accountant, but it did not have an audit oversight committee. In this case, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: The charity did not have its audited financials prepared by an independent accountant. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Does Not Provide Loan(s) to or Receive Loan(s) From Related Parties ... (More)
Documents Board Meeting Minutes ... (More)
Distributes 990 to Board Before Filing ... (More)
Compensates Board ... (More)

Policies


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization has these policies in place.


Sources Include: IRS Form 990 and organization's website

Policies:
Conflict of Interest  ... (More)
Whistleblower ... (More)
Records Retention and Destruction ... (More)
CEO Compensation Process ... (More)
Donor Privacy ... (More)

Donors can be reluctant to contribute to a charity when their name, address, or other basic information may become part of donor lists that are exchanged or sold, resulting in an influx of charitable solicitations from other organizations. Our analysts check the charity's website to see if the organization has a donor privacy policy in place and what it does and does not cover. Privacy policies are assigned to one of the following categories:

  • Yes: This charity has a written donor privacy policy published on its website, which states unambiguously that (1) it will not share or sell a donor's personal information with anyone else, nor send donor mailings on behalf of other organizations or (2) it will only share or sell personal information once the donor has given the charity specific permission to do so.

  • Opt-out: The charity has a written privacy policy published on its website which enables donors to tell the charity to remove their names and contact information from lists the charity shares or sells. How a donor can have themselves removed from a list differs from one charity to the next, but any and all opt-out policies require donors to take specific action to protect their privacy.
  • No: This charity either does not have a written donor privacy policy in place to protect their contributors' personal information, or the existing policy does not meet our criteria.

The privacy policy must be specific to donor information. A general website policy which references "visitor" or "user" personal information will not suffice. A policy that refers to donor information collected on the website is also not sufficient as the policy must be comprehensive and applicable to both online and offline donors. The existence of a privacy policy of any type does not prohibit the charity itself from contacting the donor for informational, educational, or solicitation purposes.

(Less)

Transparency


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization makes this information easily accessible.


Sources Include: IRS Form 990 and organization's website

Transparency:
CEO Salary Listed on 990 ... (More)
Board of Directors Listed on Website ... (More)
Key Staff Listed on Website ... (More)
Audited Financial Statements on Website ... (More)
Form 990 Available on Website ... (More)

Additional Information

Unscored

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

Presented here are this organizations key compensated staff members as identified by our analysts. This compensation data includes salary, cash bonuses and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting



Chris Dunn, CEO

$47,503 (2.50% of Total Expenses)


Current CEO and Board Chair can be found in the Leadership & Adaptability report below.

Source: IRS Form 990 (page 7), filing year 2020

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activities:

Non-financial services of facilities to other organizations (BMF activity code: 603)


Foundation Status:

Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi) (BMF foundation code: 15)


Affiliation:

Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.


Mentors International reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Fundraising Capacity

  • Revenue

  • Staffing

  • Administrative Capacity

  • Grants Received

  • Grants Sent

  • Balance Sheet


How COVID-19 impacted the organization's operations financially:

Mentors International combined offices in the countries where we serve. For example, we had two offices in Honduras, and we combined them into one. Some of our staff took on extra responsibilities so that we could save money on employee costs. We are very conservative with our spending to make sure that we are getting the best deals. We are utilizing the talents of our staff in the countries where we serve.= to help run more of our programs.


How COVID-19 impacted the organization's delivery of programs:

Our Centers for Education and Mentoring had to shut down for in-person training. Our mentors had to reach out to businesses and clients via email, text messages, WhatsApp, and social media platforms. While we couldn't meet in person the advancement of technology and our ability to utilize them effectively allowed us to teach and mentor more individuals and families. With the pandemic closing many large corporations many families had to start their own small businesses to support their families. We were able to mentor and teach individuals that had to make a career path change later on in life. Donations went down with the pandemic, so we were very careful to make sure a purchase was very necessary before spending the money. Strick reporting and accounting helped us communicate to our donors and demonstrate how their sacred donated dollars were being spent to help support our programs that help end poverty.


How this organization adapted to changing conditions caused by COVID-19:

Being unable to travel and train our employees and staff in person we held regular meetings and training sessions via video chat. We held more worldwide trainings bringing together our staff from all of the countries where we serve not just holding in-person training one country at a time. We were able to collaborate between country operations. Share ideas and support each other through these global training sessions. We adapted our organization's schedule to not just teach classes during the day. We started offering more evening classes. We are able to support more families as they work to improve their situations and take these vocational courses.


Innovations the organization intends to continue permanently after the pandemic:

Our online training vocational will always be an option now. We are moving to a hybrid format. Students can take the classes in person or online. They now have the opportunity to come to our centers of Education and Mentoring to utilize our computers and resources. We will continue to invest in online learning and teaching platforms. We will also continue to offer our training programs at various times throughout the day and evening.


Historical Ratings

Date PublishedForm 990 FYEOverall ScoreOverall Rating
Rating Version: 2.1
3/1/20222020 92.94
5/1/20212019 90.23
4/1/20212019 87.51

This organization received multiple star ratings within this fiscal year, due to an update to its Accountability and Transparency data and/or the receipt of an amended Form 990.

7/1/20192018 91.16
8/1/20182017 87.44
4/1/20182016 88.29
8/1/20172016 86.84
10/1/20162015 87.27
6/1/20162014 85.57
Rating Version: 2.0
11/1/20152014 91.90
11/1/20142013 84.74
4/1/20142012 90.99
11/1/20132012 84.04
12/23/20112010 82.75
12/1/20112010 79.75
9/20/20112009 68.07
Rating Version: 1.0
5/1/20112009 67.18
6/1/20102008 71.34
5/1/20092007 90.47
9/1/20072006 83.91
10/1/20062005 93.02
10/1/20052004 76.98
9/1/20042003 74.96
8/1/20032002 78.90
10/15/20022001 84.19

Previous: Finance & Accountability  / Next: Leadership & Adaptability

...   Impact & Results


This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.


Impact & Results Score

Not Currently Scored

Mentors International cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.

Learn more about Impact & Results.

Do you work at Mentors International? Join the waitlist for an updated Impact & Results score.


Back to Overall

Additional Information

Unscored

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Largest Programs

Largest Programs



Mentors International reported its largest program on its FY 2020 Form 990 as:


$1,608,871

Spent in most recent FY

100%

Percent of program expenses


MENTORS INTERNATIONAL HAS HELPED OVER 4.9 MILLION INDIVIDUALS AND FAMILIES SINCE 1990. DURING THE PERIOD REPORTED, MENTORS INTERNATIONAL HELPED 29,952 FAMILIES WORK TOWARDS SELF-RELIANCE. MENTORS INTE ... (More)


Previous: Impact & Results  / Next: Culture & Community

...   Leadership & Adaptability


This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.


Leadership & Adaptability Score

100

out of 100

The score earned by Mentors International is a passing score. This score has no effect on the organization's Star Rating.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.


Back to Overall

Leadership & Adaptability Report

100

of 100 points

Mission

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission


Our mission is to lift generations in developing countries by leading individuals and families from poverty to sustainable self-reliance through personalized mentoring, learning of vocational skills, and access to micro-loans.


Source: Nonprofit submitted responses

Vision

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.


Our vision is a world where people have the choice to become free from poverty. Our Values: Mentoring: We pair resources and training with continuous guidance, ensuring our mentees not only have the proper tools but they know how to use them. Sustainable Self-Reliance: By providing a hand up instead of a handout, we create lasting impact rather than fleeting relief. Accountability: Just as measured results keep us accountable to our donors, we hold our mentees accountable through mentorship and Service Currency. Community: We empower our mentees to improve their financial situations and encourage them to do the same for others, thus strengthening the local economy as a whole. Regionally-Based Solution: By pairing entrepreneurial expertise with local knowledge, we’re able to identify new markets while increasing the efficiency of existing ones.


Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.


Goal One: Our goal is to provide more occupational training options. To increase the number of mentors/employees to help small businesses improve. And impact 20% more families in 2022.

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Goal Two: Our goal is to expand our poverty-ending program's reach through investing in improved technology and communication.

Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).


Goal Three: Improve our business and vocational training courses to meet specific market demands in the countries in which we serve.

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development


Describe an investment in leadership

Our marketing director was sent to an email and marketing conference in November 2021 to help improve the communication and email marketing within our organization. Our organization created a new Global Technology Team in September 2021. We invested in training our in-house team and providing the technology resources and equipment to help train and ensure that this program continues forward. We promoted one of our staff members in Nicaragua to works as our new Global Technology Specialist. We opened new Centers for Education and Mentoring in the Dominican Republic, Guatemala, and Malawi during the first quarter of 2022. Our U.S. directors trained local leaders to run these centers. Then met continually via zoom, and then met in person for additional training and support. Mentors International invested the time and resources to train these new directors and provide them with computers and tablets to give them the resources to effectively carry out their job functions.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.


This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Thought Leadership

  • Raising Awareness

  • Community Building

What are this organization’s external mobilizaton efforts?

Our leadership team and our board of directors meet yearly for a strategic planning session. (Recently in February 2022) Setting goals and objectives for the next year, with projects looking forward 3, and 5 years in the future. We present at the Keap entrepreneur conference each year. We also support and participate in the Utah State University and Ensign College's business and entrepreneurship programs. Our teams throughout the world regularly participate in local service projects. It is part of our mission and over 260,000 hours of service was performed in the name of Mentors International during 2021. Mentors International is headquartered in the U.S. but has operations in 13 developing countries. Quarterly we hold worldwide training sessions via zoom to help train & motivate our staff. Our employees are able to network, work together and share ideas on how to best serve individuals they are helping to mentor to self-reliance. We have strong marketing through emails & social media.

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.


Because of the ongoing pandemic and the inability to meet and train in person face to face we improved our technology capabilities. We invested in zoom and other online classroom tools. We made sure that a teacher was always present and engaging with our classes. We conducted market research and see what jobs and vocations are in demand in the areas where we serve. In 2021 we doubled the number of job-focused vocational courses we provide to 15. Our staff adapted our mentoring visits and would mentor via WhatsApp when in-person visits were not possible. By following the local government regulations our team of mentors were able to connect using technology and lift over 17,000 individuals during 2021.

Source: Nonprofit submitted responses

Additional Information

Unscored

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Organization Leadership

Organization Leadership


Chris Dunn

CEO

Curtis Oscarson

Board Chair

Previous: Leadership & Adaptability

...   Culture & Community


This score provides an assessment of the organization's culture and connectedness to the community it serves. Learn more about how and why we rate Culture & Community.


Culture & Community Score

88

out of 100

Mentors International has earned a passing score. This score has no effect on the organization's Star Rating. The organization provided data about how it listens to constituents (Constituent Feedback) and its Diversity, Equity, & Inclusion (DEI) practices (see report below).

The Culture & Community Beacon is comprised of the following metrics:

  • Constituent Feedback: 100/100 (30% of beacon score)

  • Diversity, Equity, & Inclusion: 83/100 (70% of beacon score)


Back to Overall

Culture & Community Report

88

of 100 points

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Constituent Feedback

Diversity, Equity, & Inclusion

83/100 points

70% of beacon score


This organization's score of 83 is a passing score. The organization reported that it is implementing 4 diversity, equity and inclusion (DEI) practices. Charity Navigator believes nonprofit organizations implementing effective DEI policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.


View this organization's DEI Strategies


Methodology


We are utilizing data collected by Candid to document and assess the DEI practices implemented by the organization. Nonprofit organizations are encouraged to fill out the Equity Strategies section of their Candid profiles to receive a rating.


Learn more about the methodology.

Constituent Feedback

100/100 points

30% of beacon score


This organization reported that it is collecting feedback from the constituents and/or communities it serves. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.


View this organization's Constituent Feedback Practices




Methodology


We've partnered with Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.


Learn more about the methodology.

Analysis and Research


Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Below you can find more information about the metrics we currently evaluate in this beacon and their relevance to nonprofit performance.


Constituent Feedback


Diversity, Equity, and Inclusion

The Giving Basket is having some issues. If you wish to donate, please refresh the page. If the problem persists contact us.
Cart ID: Not Assigned

Charity Navigator

Error attempting donation

You're too fast!

Your donation attempt encountered a problem. Please refresh the page to try again.

You're faster than our page! Give the page a little longer to finish loading and try your donation again.