Reboot Recovery
Reboot Recovery
Pleasant View TN | IRS ruling year: 2012 | EIN: 45-3305357
Organization Mission
REBOOT RECOVERY HELPS PEOPLE OVERCOME TRAUMA THROUGH FAITH-BASED PROGRAMS SO THEY CAN EMBRACE A BRIGHTER FUTURE.
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Pleasant View TN | IRS ruling year: 2012 | EIN: 45-3305357
Organization Mission
REBOOT RECOVERY HELPS PEOPLE OVERCOME TRAUMA THROUGH FAITH-BASED PROGRAMS SO THEY CAN EMBRACE A BRIGHTER FUTURE.
Great
This charity's score is 97%, earning it a Four-Star rating. If this organization aligns with your passions and values, you can give with confidence.
This overall score is calculated from multiple beacon scores, weighted as follows: 85% Accountability & Finance, 10% Leadership & Adaptability, 5% Culture & Community. Learn more about our criteria and methodology.
We recognize that not all metrics and beacons equally predict a charity’s success. The percentage each beacon contributes to the organization’s overall rating depends on the number of beacons an organization has earned.
Use the tool below to select different beacons to see how the weighting shifts when only one, two, or three beacons are earned.
Charity Navigator's ratings previously did not consider Leadership & Adaptability, Culture & Community, or Impact & Results. The historic rating mainly reflects a version of today’s Accountability and Finance score. More information on our previous rating methodologies can be found on our rating methodology page.
Rating histories are available for a growing number of rated organizations. Check back later to see if this organization has a rating history!
Score
Most Recent Fiscal Year:
FY 2022
This beacon provides an assessment of a charity's financial health (financial efficiency, sustainability, and trustworthiness) and its commitment to governance practices and policies.
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Industry professionals strongly recommend an independent governing body to allow for full deliberation and diversity of thinking on governance and other organizational matters. We check to see that a majority of board members are identified as independent on their tax form.
Source: IRS Form 990
Industry professionals strongly recommend an independent governing body to allow for full deliberation and diversity of thinking on governance and other organizational matters. For most organizations, we check to see if the organization has at least three independent board members. For large, donor-funded organizations, we check to see if the organization has at least five independent board members
Source: IRS Form 990
An Audit, Review, or Compilation provides important information about financial accountability and accuracy. Organizations are scored based on their Total Revenue Amount:
Total Revenue Amount | Expectation to Receive Credit |
$2 million or higher and 40% or higher donor support | Expected to complete an audit and have an audit oversight committee |
$1 million or higher | Expected to complete an audit |
$500,000 - $1 million | Expected to complete an audit, review, or compilation |
Less than $500,000 | No expectation (removed from scoring methodology) |
Source: IRS Form 990
A diversion of assets — any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft — also can seriously call into question a charity's financial integrity. We review the charity's most recent IRS Form 990 to see if the charity has reported any diversion of assets.
Source: IRS Form 990
Charity Navigator looks for a website on the IRS Form 990 as an accountability and transparency metric.
Nonprofits act in the public trust and reporting publicly on activities is an important component.
Source: IRS Form 990
Charity Navigator looks for the existence of a conflict of interest policy on the IRS Form 990 as an accountability and transparency measure.
This policy protects the organization and by extension those it serves, when it is considering entering into a transaction that may benefit the private interest of an officer, director and/or key employee of the organization.
Source: IRS Form 990
Charity Navigator looks for the existence of a whistleblower policy per the IRS Form 990 as an accountability and transparency measure.
This policy outlines procedures for handling employee complaints, as well as a confidential way for employees to report financial or other types of mismanagement.
Source: IRS Form 990
Charity Navigator looks for the existence of a document retention and destruction policy per the IRS Form 990 as an accountability and transparency measure.
This policy establishes guidelines for the handling, backing up, archiving and destruction of documents. These guidelines foster good record keeping procedures that promote data integrity.
Source: IRS Form 990
Charity Navigator looks to confirm on the IRS Form 990 that the organization has this process in place as an accountability and transparency measure.
An official record of the events that take place during a board meeting ensures that a contemporaneous document exists for future reference.
Source: IRS Form 990
For almost all charities, we check the charity's IRS Form 990 to see if it discloses that the Form 990 is available on the charity's website. As with the audited financial statement, donors need easy access to this financial report to help determine if the organization is managing its financial resources well.
Source: IRS Form 990
The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent IRS Form 990). This ratio is an indicator of an organization's solvency and/or long-term sustainability.
Source: IRS Form 990
The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three IRS Forms 990). This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver.
Source: IRS Form 990
This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.
Presented here are up to five of this organization's highest compensated employees. This compensation data includes salary, cash bonuses, and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting
Evan Owens, Executive Di
$120,201
Amanda Mitchell, Operations/f
$72,240
John Dale, Operations/f
$31,521
Jennifer Lemieux, President
Compensation not entered
Brian O'meara, Treasurer
Compensation not entered
Source: IRS Form 990 (page 7), filing year 2022
Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website
Foundation Status:
Organization which receives a substantial part of its support from a governmental unit or the general public 170(b)(1)(A)(vi) (BMF foundation code: 15)
Affiliation:
Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)
The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to search for this organization's Forms 990 on the IRS website (if any are available). Simply enter the organization's name (Reboot Recovery) or EIN (453305357) in the 'Search Term' field.
Not Currently Scored
Reboot Recovery cannot currently be evaluated by our Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.
Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.
Score
This beacon provides an assessment of the organization's culture and connectedness to the community it serves.
Learn more
100% of beacon score
This organization reported that it is collecting feedback from the constituents and/or communities it serves. The methodology leveraged for Constituent Feedback is based on The Core Principles of Constituent Feedback, which describes listening and responding well to feedback. Charity Navigator participates in a consortium with other feedback experts and leading nonprofit infrastructure platforms to drive Constituent Feedback's advancement, promotion, and data collection.
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
What challenges does your organization face in collecting feedback from the people you serve?
It is difficult to get the people we serve to respond to requests for feedback
This organization has not provided information regarding the Equity Practices it is presently implementing. As such, the organization has not earned a score on this metric. This assessment demonstrates the importance of implementing practices that contribute positively to an organization's overall culture, both internally and with respect to community engagement. Furthermore, equity centered frameworks and similar approaches have drawn much attention from donors, experts, and sector leaders who underscore its value to the nonprofit's overall health and capacity for mission success. Currently, the Equity Strategies Checklist assessment consists of practices and policies that promote racial equity in their operations and programs (per the Equity Strategies checklist administered by Candid). As we refine our DEI assessment, Charity Navigator partners with DEI consultants and field experts to broaden and deepen this work.
Score
This beacon provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.
Learn more
The nonprofit organization presents evidence of strategic thinking through articulating the organization's mission
REBOOT RECOVERY HELPS PEOPLE OVERCOME TRAUMA THROUGH FAITH-BASED PROGRAMS SO THEY CAN EMBRACE A BRIGHTER FUTURE.
The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.
REBOOT RECOVERY IS MOBILIZING THE NATION'S LARGEST FAITH-BASED RESPONSE TO TRAUMA AND SUICIDE.
Source: Nonprofit submitted responses
The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.
Goal One: Serve 30,000 people through our trauma healing courses by the end of 2025.
Goal Type: Grow, expand, scale or increase access to the existing programs and services.
Goal Two: Serve 8,000 people through myREBOOT online platform by the end of 2025.
Goal Type: Grow, expand, scale or increase access to the existing programs and services.
Goal Three: Add 300,000 new net followers by end of 2025 (books, socials, podcasts, etc.)
Goal Type: Grow, expand, scale or increase access to the existing programs and services.
The nonprofit provides evidence of investment in leadership development
Describe an investment in leadership
Our Executive Director is an active member of both TAB (The Alternative Board) and the EO (Entrepreneurs' Organization) Nashville chapter. These organizations provide high-quality networks of support for leaders as they navigate rapidly changing markets. Through these organizations, our team receives access to networking opportunities, coaching and consulting, and support through shared experiences. Dr. Jenny Owens maintains her clinical licensure as an Occupational Therapist. Both our Military and First Responder program leaders maintain certified suicide prevention training through ASIST, safeTALK and QPR.
The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.
This organization mobilizes for mission in the following ways:
Strategic Partnerships
Thought Leadership
Raising Awareness
Community Building
What are this organization’s external mobilizaton efforts?
For over a decade, Evan and Jenny Owens have been active thought leaders at the forefront of the faith-based trauma healing movement working with churches and community leaders to bring about lasting change. In September 2022 they launched their first book, Healing What's Hidden, to provide clinical insights and practical steps to overcome trauma. They have been featured at various conferences and on various podcasts including the Church Mental Health Summit, the Q Ideas Culture Summit, and the AACC Conference. Our team trains volunteers to facilitate our peer-led trauma healing courses nationwide. YTD as of September 2022, we have trained over 300 leaders to facilitate our courses. Our research efforts are led by Dr. Jenny Owens (OTD) and researchers from the University of Illinois and have been featured in publications including The Journal of Military Psychology, Traumatology, and Military Behavioral Health.
The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.
Suicide is now the second leading cause of death for ages 18-39 with a suicide happening every 20 seconds. It remains the 12th leading cause of death for all ages. In 2021, we launched our Trauma REBOOT course and curriculum to apply the principles of our military and first responder programs to the general public allowing us to greatly expand our reach. During the last year, we have experienced 70% growth in the number of course participants, 50% growth in the number of leaders we are training to become course leaders, and 198% growth in individuals accessing our online learning platform. We are actively working to scale for this growth by increasing revenue, investing in technology, hiring new staff members, and identifying efficiency gains.
Impact & Results
Accountability & Finance
Culture & Community
Leadership & Adaptability
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