Your donation attempt encountered a problem. Please refresh the page to try again.
You're faster than our page! Give the page a little longer to finish loading and try your donation again.
Elk River MN | IRS ruling year: 2015 | EIN: 47-3403988
Our mission is to enhance health and wellbeing by providing lifesaving support, dignified quality healthcare, mental health and protection services, and sustaining h ... (More)
Our mission is to enhance health and wellbeing by providing lifesaving support, dignified quality healthcare, mental health and protection services, and sustaining healthcare systems, education and community programs. (Less)
Great
This charity's score is 99%, earning it a Four-Star rating. If this organization aligns with your passions and values, you can give with confidence.
This overall score is calculated from multiple beacon scores: 80% Accountability & Finance, 10% Leadership & Adaptability, 10% Culture & Community. Learn more about our criteria and methodology.
We recognize that not all metrics and beacons equally predict a charity’s success. The percentage each beacon contributes to the organization’s overall rating depends on the number of beacons an organization has earned.
Use the tool below to select different beacons to see how the weighting shifts when only one, two, or three beacons are earned.
Rating histories are available for a growing number of rated organizations. Check back later to see if this organization has a rating history!
The IRS is significantly delayed in processing nonprofits' annual tax filings (Forms 990). As a result, the Accountability & Finance score for UOSSM USA is outdated and the overall rating may not be representative of its current operations. Please check with the charity directly for any questions you may have.
UOSSM USA has earned a 100% for the Accountability & Finance beacon. See the metrics below for more information.
This beacon provides an assessment of a charity's financial health (financial efficiency, sustainability, and trustworthiness) and its commitment to governance practices and policies.
This Accountability & Finance score represents IRS Form 990 data up until FY 2019, which is the most recent Form 990 currently available to us.
Learn more
Full Credit
Partial Credit
No Credit
Not ApplicableBoard Composition - 6/6 - 35/35 ptsBoard Composition - 6/6 - 35/35 pts
Charity Navigator looks for at least 3 board members, with more than 50% of those members identified as independent (not salaried).
The presence of an independent governing body is strongly recommended by many industry professionals to allow for full deliberation and diversity of thinking on governance and other organizational matters.
Source: IRS Form 990
Independent Audit or Financial Review - N/A - 0/0 ptsIndependent Audit or Financial Review - N/A - 0/0 pts
An Audit, Review, or Compilation provides important information about financial accountability and accuracy. Organizations are scored based on their Total Revenue Amount:
| Total Revenue Amount | Expectation to Receive Credit |
|---|---|
| $1 million or higher | Expected to complete an audit |
| $500,000 - $1 million | Expected to complete an audit, review, or compilation |
| Less than $500,000 | No expectation (removed from scoring methodology) |
Source: IRS Form 990
Conflict of Interest Policy - Listed - 5/5 ptsConflict of Interest Policy - Listed - 5/5 pts
Charity Navigator looks for the existence of a conflict of interest policy on the Form 990 as an accountability and transparency measure.
This policy protects the organization and by extension those it serves, when it is considering entering into a transaction that may benefit the private interest of an officer, director and/or key employee of the organization.
Source: IRS Form 990
Board Meeting Minutes - Documented - 5/5 ptsBoard Meeting Minutes - Documented - 5/5 pts
Charity Navigator looks to confirm on the Form 990 that the organization has this process in place as an accountability and transparency measure.
An official record of the events that take place during a board meeting ensures that a contemporaneous document exists for future reference.
Source: IRS Form 990
Document Retention and Destruction - Listed - 5/5 ptsDocument Retention and Destruction - Listed - 5/5 pts
Charity Navigator looks for the existence of a document retention and destruction policy per the Form 990 as an accountability and transparency measure.
This policy establishes guidelines for the handling, backing up, archiving and destruction of documents. These guidelines foster good record keeping procedures that promote data integrity.
Source: IRS Form 990
Whistleblower Policy - Listed - 5/5 ptsWhistleblower Policy - Listed - 5/5 pts
Charity Navigator looks for the existence of a whistleblower policy per the Form 990 as an accountability and transparency measure.
This policy outlines procedures for handling employee complaints, as well as a confidential way for employees to report financial or other types of mismanagement.
Source: IRS Form 990
Website - Listed - 5/5 ptsWebsite - Listed - 5/5 pts
Charity Navigator looks for a website on the Form 990 as an accountability and transparency metric.
Nonprofits act in the public trust and reporting publicly on activities is an important component.
Source: IRS Form 990
Full CreditPartial CreditNo CreditNot ApplicableLiabilities to Assets Ratio - 3.03% - 15/15 ptsLiabilities to Assets Ratio - 3.03% - 15/15 pts
The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990). This ratio is an indicator of an organization’s solvency and/or long-term sustainability.
| Liabilities to Assets Ratio | Amount of Credit Received |
|---|---|
| Less than 50% | Full Credit |
| 50% - 59.9% | Partial Credit |
| 60% or more | No Credit |
Source: IRS Form 990
Program Expense Ratio - 82.04% - 25/25 ptsProgram Expense Ratio - 82.04% - 25/25 pts
The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s). This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver.
| Program Expense Percentage | Amount of Credit Received |
|---|---|
| 70% or higher | Full Credit |
| 60% - 69.9% | Partial Credit |
| 50% - 59.9% | Zero Points for Program Expense Score |
| Below 50% | Zero Points for Both Program Expense AND Liabilities to Assets Scores |
Source: IRS Form 990
This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.
Presented here are up to five of this organization's highest compensated employees. This compensation data includes salary, cash bonuses, and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting
Source: IRS Form 990 (page 7), filing year 2019
Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website
Activities:
Activity data not reported from the IRS
Foundation Status:
Organization which receives a substantial part of its support from a governmental unit or the general public 170(b)(1)(A)(vi) (BMF foundation code: 15)
Affiliation:
Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)
The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to search for this organization's Forms 990 on the IRS website (if any are available). Simply enter the organization's name (UOSSM USA) or EIN (473403988) in the 'Search Term' field.
This organization was impacted by COVID-19 in a way that effected their financial health in 2020. This normally would have reduced their star rating. Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them, and doing this pauses our revision of their rating. Charities may submit their own pandemic responses through their nonprofit portal.
UOSSM USA reported being impacted by COVID-19 in the following ways:
Program Delivery
Fundraising Capacity
Staffing
Administrative Capacity
Grants Received
How COVID-19 impacted the organization's operations financially:
We had to increase digital fundraising because we could not have local fundraising events due to the pandemic. We had to build the capacity of our digital fundraising system.
How COVID-19 impacted the organization's delivery of programs:
We had to temporarily close centers in Syria due to the spread of COVID-19 and started providing tele-health and tele-psychiatry services to those in need of those services. We had to establish new services for a comprehensive COVID-19 response to protect healthcare staff, patients and the local communities affected by the pandemic.
How this organization adapted to changing conditions caused by COVID-19:
We began providing tele-health and tele-pshchiatric services to those in need of care, that were unable to access due to COVID-19, which caused the temporary shutdown of many healthcare centers. We had to establish and adapt measures to protect against COVID-19 including: - Establishing and operating community-based isolation centers (CBICs) - Supporting primary health care centers (PHC’s) - Sterilization of displacement camps - Distribution of hygiene kits containing sanitizing and personal care items - Distribution of nutrition and food baskets - Establishing a distance-learning center in Afrin - Distributing educational awareness brochures about COVID-19 in areas of displacement. - Training medical staff on handling suspected COVID-19 cases.
Innovations the organization intends to continue permanently after the pandemic:
We will continue to provide Tele-health tele-psychiatry services to those who need it. These services enabled people with otherwise no access, to access general and mental healthcare services from their residence. Many areas are hard-to-reach and many patients have limited access to such services.
Not Currently Scored
UOSSM USA cannot currently be evaluated by our Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.
Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.
Learn More
UOSSM USA reported its largest program on its FY 2019 Form 990 as:
Spent in most recent FY
Percent of program expenses
MEDICAL PROGRAMS AND SERVICES: UOSSM USA HAS PROVIDED MEDICAL CARE AND TREATMENT FOR PEOPLE AFFECTED BY THE CRISIS IN SYRIA. OUR PROJECTS FOCUSED ON HOSPITALS AND TRAUMA, PRIMARY HEALTH CARE, MENTAL H ... (More)
MEDICAL PROGRAMS AND SERVICES: UOSSM USA HAS PROVIDED MEDICAL CARE AND TREATMENT FOR PEOPLE AFFECTED BY THE CRISIS IN SYRIA. OUR PROJECTS FOCUSED ON HOSPITALS AND TRAUMA, PRIMARY HEALTH CARE, MENTAL HEALTH CARE AND PSYCHOSOCIAL SUPPORT SERVICES, AND SPECIALIZED TRAINING. WE HAVE SUPPORTED HARD TO REACH AREAS THAT HAVE BEEN BESIEGED FOR YEARS. (Less)
UOSSM USA has earned a 93% for the Culture & Community beacon. See the metrics below for more information.
This beacon provides an assessment of the organization's culture and connectedness to the community it serves.
Learn more
Full CreditPartial CreditNo CreditNot ApplicableConstituent Feedback - Data Available - 100/100 ptsConstituent Feedback - Data Available - 100/100 pts
30% of beacon score
This organization reported that it is collecting feedback from the constituents and/or communities it serves. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.
Who are the people you serve with your mission? Describe briefly.
We serve people affected by crisis and underserved communities. Since 2012, the primary focus has been on Syrians living in areas of crisis and displacement, and Syrian refugees in neighboring countries. We have also provided healthcare services to Rohingyan refugees. With the recent events in Ukraine, we have had five medical missions providing medical and humanitarian emergency service, along with trainings for doctors and surgeons, based on our expertise on war injuries from treating victims for years in the Syrian war. Recently, we began providing food essentials to local communities in the US to fight food insecurity.
How is your organization collecting feedback from the people you serve?
Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person), Paper surveys, Case management notes, Community meetings or town halls, Suggestion box/email
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
With whom does your organization share the feedback you got from the people you serve?
The people we serve, Our staff, Our board, Our funders, Our community partners
How has asking for feedback from the people you serve changed your relationship with them or shifted power - over decisions, resources, rules or in other ways - to them?
Beneficiaries know and understand that their feedback and input is important to our organization. If, for example, there is a problem, we address it quickly, ensure the beneficiary is satisfied and report back to them the result of our investigation.
What challenges does your organization face in collecting feedback from the people you serve?
It is difficult to get the people we serve to respond to requests for feedback, We don't have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time
Briefly describe a recent change that your organization made in response to feedback from the people you serve.
We received feedback from disabled persons that they were not able to access our services due to their disability. In response, we adjusted our services to reach these people and bring the services to them, despite their disability.
Equity Practices - Data Available - 90/100 ptsEquity Practices - Data Available - 90/100 pts
70% of beacon score
This organization's score of 90 is a passing score. The organization reported that it is implementing 7 Equity Practices. Charity Navigator believes nonprofit organizations implementing effective equity policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.
Equity Practices (3/7) | |
|---|---|
We review compensation data across the organization (and by staff levels) to identify disparities by race. | |
We ask team members to identify racial disparities in their programs and/or portfolios. | |
We analyze disaggregated data and root causes of race disparities that impact the organization/'s programs, portfolios, and the populations served. | |
We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support. | |
We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders. | |
We disaggregate data by demographics, including race, in every policy and program measured | |
We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization. | |
Equity Policies and Procedures (4/7) | |
|---|---|
We use a vetting process to identify vendors and partners that share our commitment to race equity. | |
We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions. | |
We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization. | |
We have community representation at the board level, either on the board itself or through a community advisory board. | |
We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability. | |
We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team. | |
We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization. | |
UOSSM USA has earned a 100% for the Leadership & Adaptability beacon. See the metrics below for more information.
This beacon provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.
Learn more
Full CreditPartial CreditNo CreditNot ApplicableMission - 10/10 ptsMission - 10/10 pts
The nonprofit organization presents evidence of strategic thinking through articulating the organization's mission
Enhance health and well-being by providing lifesaving support, dignified quality healthcare, mental health and protection services, and sustaining healthcare systems, education and community programs.
Vision - 10/10 ptsVision - 10/10 pts
The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.
Improve health and well-being of people in need and communities affected by crisis.
Source: Nonprofit submitted responses
Goals - 20/20 ptsGoals - 20/20 pts
The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.
Goal One: Mental health services improving the well-being and resilience of vulnerable people affected by the Syrian crisis in Syria, including adaptation and integration of refugees in Turkey and Jordan.
Goal Type: New program(s) based on observed changes in needs among our constituencies/communities served.
Goal Two: Enhancing protection services for the most vulnerable, women and children, and empowering women so they can make a positive contribution to society.
Goal Type: Grow, expand, scale or increase access to the existing programs and services.
Goal Three: 1. Supporting local efforts in Syria, Turkey and Jordan to help strengthen healthcare services and build the capacity of affected communities.
Goal Type: Grow, expand, scale or increase access to the existing programs and services.
Leadership Development - 15/15 ptsLeadership Development - 15/15 pts
The nonprofit provides evidence of investment in leadership development
Educating and engaging the board with the recruitment of new, board members, with diverse backgrounds and skill sets to enhance the development of the organization.
Mobilizing for Mission - 15/15 ptsMobilizing for Mission - 15/15 pts
The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.
Strategic Partnerships
Networks of Collective Impact Efforts
Raising Awareness
Community Building
Raise awareness about the humanitarian crisis and the work that we do in areas affected by the Syrian crisis including Syria, Turkey, and Jordan. Engage in partnerships with other NGOs on the ground, that share a similar mission to increase the impact of services delivered to affected communities. Strengthening and building the capacity of local communities through the provision of specialized training to local staff and healthcare professionals, and awareness sessions to the general public.
Adaptability Story - 30/30 ptsAdaptability Story - 30/30 pts
The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.
We worked in emergency relief aid and advanced to the provision of recovery healthcare and protection services however, with the event of COVID -19 we focused on a comprehensive COVID-19 response, working with other local NGOs, under the direction of the WHO. In addition, due to the nature of the Syrian crisis, we had to focus for a period of time on emergency relief in Idlib, due to attacks and bombardment of the area. Currently we are focusing emergency relief efforts in Daraa, due to escalation in violence and besiegement of several areas, leaving thousands without access to basic human needs including food and medical care.
Impact & Results
Accountability & Finance
Culture & Community
Leadership & Adaptability
The Giving Basket is having some issues. If you wish to donate, please refresh the page. If the problem persists contact us.
Cart ID: Not Assigned
The Giving Basket is having some issues. If you wish to donate, please refresh the page. If the problem persists contact us.
Cart ID: Not Assigned
