Mission: Founded in 1974, WildCare is a urban wildlife hospital. WildCare's mission is to advocate for wildlife for a sustainable world, and we actively pursue this mission t ... (More)

WildCare is a 501(c)(3) organization, with an IRS ruling year of 1975, and donations are tax-deductible.

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Contact Information

  http://www.discoverwildcare.org

  76 Albert Park Lane
San Rafael CA 94901 

  415-453-1000


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Star Rating System by Charity Navigator


Charity Navigator evaluates a nonprofit organization’s financial health including measures of stability, efficiency and sustainability. We also track accountability and transparency policies to ensure the good governance and integrity of the organization.




Needs Improvement

This charity's score is 74.80, earning it a 2-Star rating. Charity Navigator believes donors can "Give with Confidence" to charities with 3- and 4-Star ratings.

This score is calculated from two sub-scores:

This score represents Form 990 data from 2019. More recent filing data is available, but it has not been factored into this score, due to COVID-19's effect on this organization.

View this organization’s historical ratings.

Rating update postponed due to COVID-19's impact on this organization. View WildCare's response.


Back to Overall

Star Rated Report

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Program Expense

Program Expense Ratio

65.3%


The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s).


This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver. Dividing a charity's average program expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Administrative Expenses

21.6%


As reported by charities on their IRS Form 990, this measure reflects what percent of its total budget a charity spends on overhead, administrative staff and associated costs, and organizational meetings. Dividing a charity's average administrative expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Fundraising Expenses

12.9%


This measure reflects what a charity spends to raise money. Fundraising expenses can include campaign printing, publicity, mailing, and staffing and costs incurred in soliciting donations, memberships, and grants. Dividing a charity's average fundraising expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Liabilities to Assets Ratio

27.3%


The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990).


Part of our goal in rating the financial performance of charities is to help donors assess the financial capacity and sustainability of a charity. As do organizations in other sectors, charities must be mindful of their management of total liabilites in relation to their total assets. This ratio is an indicator of an organization’s solvency and or long term sustainability. Dividing a charity's total liabilities by its total assets yields this percentage.


Source: IRS Form 990

Fundraising Efficiency

$0.12


The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.


Source: IRS Form 990

Working Capital Ratio

0.27 years


Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed Form 990. We include in a charity's working capital unrestricted and temporarily restricted net assets, and exclude permanently restricted net assets. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.


Source: IRS Form 990

Program Expense Growth

-1.96%


We compute the average annual growth of program expenses using the following formula: [(Yn/Y0)(1/n)]-1, where Y0 is a charity's program expenses in the first year of the interval analyzed, Yn is the charity's program expenses in the most recent year, and n is the interval of years passed between Y0 and Yn.


Source: IRS Form 990

Governance


Charity Navigator looks to confirm on the Form 990 that the organization has these governance practices in place.


Sources Include: IRS Form 990

Governance:
Independent Voting Board Members  ... (More)
No Material Diversion of Assets ... (More)

A diversion of assets – any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft – can seriously call into question a charity's financial integrity. We check the charity's last two Forms 990 to see if the charity has reported any diversion of assets. If the charity does report a diversion, then we check to see if it complied with the Form 990 instructions by describing what happened and its corrective action. This metric will be assigned to one of the following categories:

  • Full Credit: There has been no diversion of assets within the last two years.

  • Partial Credit: There has been a diversion of assets within the last two years and the charity has used Schedule O on the Form 990 to explain: the nature of the diversion, the amount of money or property involved and the corrective action taken to address the matter. In this situation, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: There has been a diversion of assets within the last two years and the charity's explanation on Schedule O is either non-existent or not sufficient. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Audited Financials Prepared by Independent Accountant ... (More)

Audited financial statements provide important information about financial accountability and accuracy. They should be prepared by an independent accountant with oversight from an audit committee. (It is not necessary that the audit committee be a separate committee. Often at smaller charities, it falls within the responsibilities of the finance committee or the executive committee.) The committee provides an important oversight layer between the management of the organization, which is responsible for the financial information reported, and the independent accountant, who reviews the financials and issues an opinion based on its findings. We check the charity's Form 990 reporting to see if it meets this criteria.

  • Full Credit: The charity's audited financials were prepared by an independent accountant with an audit oversight committee.

  • Partial Credit: The charity's audited financials were prepared by an independent accountant, but it did not have an audit oversight committee. In this case, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: The charity did not have its audited financials prepared by an independent accountant. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Does Not Provide Loan(s) to or Receive Loan(s) From Related Parties ... (More)
Documents Board Meeting Minutes ... (More)
Distributes 990 to Board Before Filing ... (More)
Compensates Board ... (More)

Policies


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization has these policies in place.


Sources Include: IRS Form 990 and organization's website

Policies:
Conflict of Interest  ... (More)
Whistleblower ... (More)
Records Retention and Destruction ... (More)
CEO Compensation Process ... (More)
Donor Privacy ... (More)

Donors can be reluctant to contribute to a charity when their name, address, or other basic information may become part of donor lists that are exchanged or sold, resulting in an influx of charitable solicitations from other organizations. Our analysts check the charity's website to see if the organization has a donor privacy policy in place and what it does and does not cover. Privacy policies are assigned to one of the following categories:

  • Yes: This charity has a written donor privacy policy published on its website, which states unambiguously that (1) it will not share or sell a donor's personal information with anyone else, nor send donor mailings on behalf of other organizations or (2) it will only share or sell personal information once the donor has given the charity specific permission to do so.

  • Opt-out: The charity has a written privacy policy published on its website which enables donors to tell the charity to remove their names and contact information from lists the charity shares or sells. How a donor can have themselves removed from a list differs from one charity to the next, but any and all opt-out policies require donors to take specific action to protect their privacy.
  • No: This charity either does not have a written donor privacy policy in place to protect their contributors' personal information, or the existing policy does not meet our criteria.

The privacy policy must be specific to donor information. A general website policy which references "visitor" or "user" personal information will not suffice. A policy that refers to donor information collected on the website is also not sufficient as the policy must be comprehensive and applicable to both online and offline donors. The existence of a privacy policy of any type does not prohibit the charity itself from contacting the donor for informational, educational, or solicitation purposes.

(Less)

Transparency


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization makes this information easily accessible.


Sources Include: IRS Form 990 and organization's website

Transparency:
CEO Salary Listed on 990 ... (More)
Board of Directors Listed on Website ... (More)
Key Staff Listed on Website ... (More)
Audited Financial Statements on Website ... (More)
Form 990 Available on Website ... (More)

Additional Information

Unscored

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Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

Presented here are this organizations key compensated staff members as identified by our analysts. This compensation data includes salary, cash bonuses and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting



Vaughn R. Maurice, Former Executive Director

$144,933 (5.96% of Total Expenses)


Ellyn Weisel, Executive Director

$92,294 (3.80% of Total Expenses)


Current CEO and Board Chair can be found in the Leadership & Adaptability report below.

Source: IRS Form 990 (page 7), filing year 2020

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activities:

Discussion groups, forums, panels lectures, etc. (BMF activity code: 123)

Preservation of natural resources (conservation) (BMF activity code: 350)


Foundation Status:

Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi) (BMF foundation code: 15)


Affiliation:

Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

This organization was impacted by COVID-19 in a way that effected their financial health in 2020. This normally would have reduced their star rating. Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them, and doing this pauses our revision of their rating. Charities may submit their own pandemic responses through their nonprofit portal.


WildCare reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Fundraising Capacity

  • Revenue

  • Administrative Capacity

  • Balance Sheet


How COVID-19 impacted the organization's operations financially:

Beginning in March 2020, when Covid mandates of the State of California and Marin County were imposed, our approximately 300 hospital volunteers instantly dropped to zero, putting a heavy burden on hospital staff and requiring we shift employees from other departments to hospital duty. Our in-person educational programs which averaged $90K annual revenue instantly went to $-0-, with slow, partial recovery up to about 50% nearly 8 months later as we developed live online programs. Public visitation in our museum and courtyard tours was immediately shut down, resulting in loss of revenue from in-person donations at the front desk and sales of promotional merchandise. Our annual gala and several other in-person events—a major source of our annual fundraising—had to be presented online as “virtual events” at a decline of 25% in net special events revenue. Thankfully, we were able to continue to employ our devoted staff due to PPP loans.


How COVID-19 impacted the organization's delivery of programs:

With many people continuing to work from home, more have been finding orphaned or injured animals in their neighborhoods or on the trail and bringing them to WildCare for expert care. Being defined as an “essential service” under governmental mandates, WildCare’s Wildlife Hospital continued to take in all patients brought to us; however, due to Covid restrictions in March 2020, we instantly went from having hundreds of volunteers assisting in the hospital down to zero, putting great stress on hospital workers and staff who filled in doing any job asked of them. However, our staff continued to deliver on our mission and provide high quality care to our hospital patients by working long hours and relying on staff members from other departments for help. In 2020, our Living with Wildlife Hotline, which typically receives 800 monthly calls for assistance for injured and orphaned wildlife, saw a 16% increase in 2020, and in 2021 handled over 15,000 calls.


How this organization adapted to changing conditions caused by COVID-19:

Before Covid, our Nature Education programs, which usually serve 35,000 students per year, were entirely in-person events in classrooms at our local schools, at our Center and in our local parks. In March 2020, due to the Covid restrictions, our in-person education programs ceased and temporarily pivoted to an entirely new distance-learning model that enabled us to engage 8,162 students via virtual programs.


Innovations the organization intends to continue permanently after the pandemic:

WildCare's volunteer program came to a sudden halt at the start of the pandemic. Once we began slowly allowing volunteers back onsite, we found that there were benefits to having fewer people on shift at once. The pandemic taught us that volunteers work more effectively in small teams and with greater responsibilities, and as a result we have restructured our corps to require a lower number of volunteers overall.


Historical Ratings

Date PublishedForm 990 FYEOverall ScoreOverall Rating
Rating Version: 2.1
10/1/20212019 74.80
2/1/20212019 72.14

This organization received multiple star ratings within this fiscal year, due to an update to its Accountability and Transparency data and/or the receipt of an amended Form 990.

5/1/20202018 77.40
2/1/20192017 81.38
9/1/20172016 85.16
3/1/20172015 82.84
6/1/20162013 80.03
Rating Version: 2.0
7/1/20152013 82.00
4/1/20142012 82.64
12/20/20122011 88.70
4/1/20122010 84.02
9/20/20112009 85.64
Rating Version: 1.0
12/22/20102009 82.32
4/1/20102008 84.79
12/17/20082007 79.62
12/1/20072006 80.05
11/1/20062005 70.28
11/1/20052004 71.55
9/1/20052003 67.74

Previous: Finance & Accountability  / Next: Leadership & Adaptability

...   Impact & Results


This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.


Impact & Results Score

Not Currently Scored

WildCare cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.

Learn more about Impact & Results.


Back to Overall

Additional Information

Unscored

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Largest Programs

Largest Programs



WildCare reported its three largest programs on its FY 2020 Form 990 as:


$1,018,531

Spent in most recent FY

64%

Percent of program expenses


For 60 years, WildCare has been a first responder for ill, injured and orphaned wild animals, and, over the course of our history as a wildlife hospital, we have given more than 100,000 wild animals a ... (More)


$564,828

Spent in most recent FY

35%

Percent of program expenses


WildCares Terwilliger Nature Education Programs provide family nature outings, as well as school and youth programs, which connect nearly 35,000 children and adults to the Bay Areas abundant open spac ... (More)


$0

Spent in most recent FY

0%

Percent of program expenses


WildCares efforts are committed to preventing wildlife injuries and animal cruelty. Our WildCare Solutions Service and Living with Wildlife Hotline supply advice to over 10,000 callers each year on ho ... (More)


Previous: Impact & Results  / Next: Culture & Community

...   Leadership & Adaptability


This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.


Leadership & Adaptability Score

100

out of 100

The score earned by WildCare is a passing score. This score has no effect on the organization's Star Rating.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.


Back to Overall

Leadership & Adaptability Report

100

of 100 points

Mission

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission


WildCare delivers world-class medical care in our open admission wildlife hospital, together with exceptional environmental education, community engagement, and effective advocacy for the protection of wildlife and our shared habitat.


Source: Nonprofit submitted responses

Vision

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.


WildCare envisions a future in which humans are committed stewards of the natural world and transform conflict with wildlife into coexistence.


Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.


Goal One: Build a new facility to realize our potential as a world-class wildlife medicine teaching hospital and environmental education center

Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).


Goal Two: Be at the forefront of environmental education and literacy for K-12 students, with increased focus on DEI initiatives and access to WildCare’s programs

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Goal Three: Be a forward-thinking organization focused on fiscally responsible growth and innovation

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development


Describe an investment in leadership

WildCare provides a variety of continuing education opportunities for leaders within the organization, across departments. We support continuous growth and skill improvement for management through access to volunteer coaches and mentors.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.


This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Thought Leadership

  • Raising Awareness

  • Policy Advocacy

What are this organization’s external mobilizaton efforts?

WildCare works closely with other wildlife organizations providing patient support and skill sharing. We also collaborate with local universities on wildlife research studies. We regularly participate in advocacy and information presentations across a variety of formats from conferences, commission testimony and panel discussions. We also contribute to scientific studies on a variety of topics, including threats to wildlife, disease identification and species mobility. We work closely with “sister organizations” in California and share best practices with wildlife hospitals nationwide. We have built a robust social media presence and currently have a 58,600 user page-reach on Facebook, 5,700 followers on Instagram, and 286,100 followers on Twitter. We regularly post information about wildlife, advocacy issues and guidance on living well with wildlife. WildCare is a prominent voice both for and against many governmental policies, including rodenticide use and eradication methods.

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.


At the start of the pandemic, as many people began working from home, more began finding orphaned or injured animals in their neighborhoods, or on the trail, and bringing them to WildCare for medical care. Being defined as an “essential service” under governmental mandates, WildCare’s Wildlife Hospital continued to take in all patients brought to us; however, due to Covid restrictions in March 2020, we instantly went from having hundreds of volunteers assisting in the hospital, down to zero, putting great stress on hospital workers and staff who filled in doing any job asked of them. However, our staff continued to expertly deliver on our mission and provide high quality care to our hospital patients by working long hours and relying on staff members from other departments for help. We have now brought back just one-third of our on-site clinic volunteers, with great success. The pandemic taught us that volunteers work more effectively in small teams and with greater responsibilities, and as a result, we have restructured our corps to require a lower number of volunteers overall. Our education programs before Covid were entirely in-person events in classrooms, at our Center, and in our local parks. Our educational programs usually serve 35,000 students per year. Upon inception of the pandemic in March 2020 due to Covid pandemic restrictions of the State of California and Marin County, our educational operations were essentially completely closed. For many months, we pivoted to an entirely distance-learning model. In the school year starting September 2020, with a significantly reduced schedule due to COVID-19, we were still able to engage 8,162 students via our online distance learning programs. In the fall of 2021, we began to deliver in-person education programs and nature hikes again.

Source: Nonprofit submitted responses

Additional Information

Unscored

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Organization Leadership

Organization Leadership


Ellyn Weisel

Executive Director

Vaughn Maurice

President

Previous: Leadership & Adaptability

...   Culture & Community


This score provides an assessment of the organization's culture and connectedness to the community it serves. Learn more about how and why we rate Culture & Community.


Culture & Community Score

100

out of 100

WildCare has earned a passing score. This score has no effect on the organization's Star Rating. The organization provided data about how it listens to constituents (Constituent Feedback) (see report below).

The Culture & Community Beacon is comprised of the following metrics:

  • Constituent Feedback: 100/100 (100% of beacon score)

  • Diversity, Equity, & Inclusion: Not Scored


Back to Overall

Culture & Community Report

100

of 100 points

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Constituent Feedback

Diversity, Equity, & Inclusion


This organization has not provided information regarding the diversity, equity and inclusion (DEI) practices it is presently implementing. As such, the organization has not earned a score on this metric. Charity Navigator believes nonprofit organizations implementing effective DEI policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.


Methodology


We are utilizing data collected by Candid to document and assess the DEI practices implemented by the organization. Nonprofit organizations are encouraged to fill out the Equity Strategies section of their Candid profiles to receive a rating.


Learn more about the methodology.

Constituent Feedback

100/100 points

100% of beacon score


This organization reported that it is collecting feedback from the constituents and/or communities it serves. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.


View this organization's Constituent Feedback Practices




Methodology


We've partnered with Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.


Learn more about the methodology.

Analysis and Research


Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Below you can find more information about the metrics we currently evaluate in this beacon and their relevance to nonprofit performance.


Constituent Feedback


Diversity, Equity, and Inclusion

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