Mission: Northeast Animal Shelter is one of New England's largest nonprofit animal shelters. Since opening our doors in 1976, we have placed over 145,000 dogs and cats in per ... (More)
Northeast Animal Shelter is a 501(c)(3) organization, with an IRS ruling year of 1976, and donations are tax-deductible.
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Important note on the timeliness of ratings
The IRS is significantly delayed in processing nonprofits' annual tax filings (Forms 990). As a result, the Financial and Accountability & Transparency score for Northeast Animal Shelter is outdated and the overall rating may not be representative of its current operations. Please check with the charity directly for any questions you may have.
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Star Rating System by Charity Navigator
Charity Navigator evaluates a nonprofit organization’s financial health including measures of stability, efficiency and sustainability. We also track accountability and transparency policies to ensure the good governance and integrity of the organization.
Good
This charity's score is 87.18, earning it a 3-Star rating. Donors can "Give with Confidence" to this charity.
This score is calculated from two sub-scores:
Finance: 83.28 View details
Accountability & Transparency: 93.00 View details
This score represents Form 990 data from 2019, the latest year published by the IRS.
View this organization’s historical ratings.
Star Rated Report
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Program Expense Ratio
79.0%
The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s).
This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver. Dividing a charity's average program expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.
Source: IRS Form 990
Administrative Expenses
7.3%
As reported by charities on their IRS Form 990, this measure reflects what percent of its total budget a charity spends on overhead, administrative staff and associated costs, and organizational meetings. Dividing a charity's average administrative expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.
Source: IRS Form 990
Fundraising Expenses
13.6%
This measure reflects what a charity spends to raise money. Fundraising expenses can include campaign printing, publicity, mailing, and staffing and costs incurred in soliciting donations, memberships, and grants. Dividing a charity's average fundraising expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.
Source: IRS Form 990
Liabilities to Assets Ratio
23.2%
The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990).
Part of our goal in rating the financial performance of charities is to help donors assess the financial capacity and sustainability of a charity. As do organizations in other sectors, charities must be mindful of their management of total liabilites in relation to their total assets. This ratio is an indicator of an organization’s solvency and or long term sustainability. Dividing a charity's total liabilities by its total assets yields this percentage.
Source: IRS Form 990
Fundraising Efficiency
$0.20
The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.
Source: IRS Form 990
Working Capital Ratio
2.65 years
Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed Form 990. We include in a charity's working capital unrestricted and temporarily restricted net assets, and exclude permanently restricted net assets. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.
Source: IRS Form 990
Program Expense Growth
12.31%
We compute the average annual growth of program expenses using the following formula: [(Yn/Y0)(1/n)]-1, where Y0 is a charity's program expenses in the first year of the interval analyzed, Yn is the charity's program expenses in the most recent year, and n is the interval of years passed between Y0 and Yn.
Source: IRS Form 990
Governance
Charity Navigator looks to confirm on the Form 990 that the organization has these governance practices in place.
Sources Include: IRS Form 990
| Governance: | |
|---|---|
| Independent Voting Board Members ... (More) | |
| No Material Diversion of Assets ... (More) A diversion of assets – any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft – can seriously call into question a charity's financial integrity. We check the charity's last two Forms 990 to see if the charity has reported any diversion of assets. If the charity does report a diversion, then we check to see if it complied with the Form 990 instructions by describing what happened and its corrective action. This metric will be assigned to one of the following categories:
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| Audited Financials Prepared by Independent Accountant ... (More) Audited financial statements provide important information about financial accountability and accuracy. They should be prepared by an independent accountant with oversight from an audit committee. (It is not necessary that the audit committee be a separate committee. Often at smaller charities, it falls within the responsibilities of the finance committee or the executive committee.) The committee provides an important oversight layer between the management of the organization, which is responsible for the financial information reported, and the independent accountant, who reviews the financials and issues an opinion based on its findings. We check the charity's Form 990 reporting to see if it meets this criteria.
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| Does Not Provide Loan(s) to or Receive Loan(s) From Related Parties ... (More) | |
| Documents Board Meeting Minutes ... (More) | |
| Distributes 990 to Board Before Filing ... (More) | |
| Compensates Board ... (More) |
Policies
Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization has these policies in place.
Sources Include: IRS Form 990 and organization's website
| Policies: | |
|---|---|
| Conflict of Interest ... (More) | |
| Whistleblower ... (More) | |
| Records Retention and Destruction ... (More) | |
| CEO Compensation Process ... (More) | |
| Donor Privacy ... (More) Donors can be reluctant to contribute to a charity when their name, address, or other basic information may become part of donor lists that are exchanged or sold, resulting in an influx of charitable solicitations from other organizations. Our analysts check the charity's website to see if the organization has a donor privacy policy in place and what it does and does not cover. Privacy policies are assigned to one of the following categories:
The privacy policy must be specific to donor information. A general website policy which references "visitor" or "user" personal information will not suffice. A policy that refers to donor information collected on the website is also not sufficient as the policy must be comprehensive and applicable to both online and offline donors. The existence of a privacy policy of any type does not prohibit the charity itself from contacting the donor for informational, educational, or solicitation purposes. (Less) | Partial |
Transparency
Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization makes this information easily accessible.
Sources Include: IRS Form 990 and organization's website
| Transparency: | |
|---|---|
| CEO Salary Listed on 990 ... (More) | |
| Board of Directors Listed on Website ... (More) | |
| Key Staff Listed on Website ... (More) | |
| Audited Financial Statements on Website ... (More) | |
| Form 990 Available on Website ... (More) |
Additional Information
Unscored
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Total Revenue and Expenses
This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.
Salary of Key Persons
Presented here are this organizations key compensated staff members as identified by our analysts. This compensation data includes salary, cash bonuses and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting
Bob Citrullo, Executive Director
$115,038 (2.08% of Total Expenses)
Lindsey Rynk, Medical Director
$137,588 (2.49% of Total Expenses)
Current CEO and Board Chair can be found in the Leadership & Adaptability report below.
Source: IRS Form 990 (page 7), filing year 2019
Business Master File Data
Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website
Activities:
Prevention of cruelty to animals (BMF activity code: 913)
Other health services (BMF activity code: 179)
Foundation Status:
Organization that normally receives no more than one-third of its support from gross investment income and unrelated business income and at the same time more than one-third of its support from contributions, fees, and gross receipts related to exempt purposes. 509(a)(2) (BMF foundation code: 16)
Affiliation:
Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)
Data Sources: IRS Forms 990
The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).
Pandemic Response
Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.
Northeast Animal Shelter reported being impacted by COVID-19 in the following ways:
Program Delivery
Revenue
Staffing
How COVID-19 impacted the organization's operations financially:
Northeast Animal Shelter did have to furlough a large number of staff while we closed from March through May 2020 and were fortunate to receive a PPP loan, which enabled us to bring back all staff once we resumed operations.
How COVID-19 impacted the organization's delivery of programs:
As a result of the pandemic, Northeast Animal Shelter choose to close for two months (March-May 2020) to protect the safety and well being of our staff, volunteers and community. But closing the Shelter also meant that our transport and adoption programs had to be discontinued as well, which eliminated one of our primary sources of income. Based on the number of adoptions conducted prior to the pandemic, we estimate NEAS likely lost over $333,000 during that period.
How this organization adapted to changing conditions caused by COVID-19:
Once we resumed operations, we shifted to an adoption-by-appointment model to limit the number of people in our building at one time. Although this reduced the number of adoptions that could be conducted each day, this process enabled us to find homes for harder to place and older pets who often are passed over for younger cats and dogs.
Innovations the organization intends to continue permanently after the pandemic:
During the height of the pandemic, NEAS launched our Community Pet Food Bank to distribute donated food to food banks as well as directly to members of our community who are struggling to feed their pets. To date, we have distributed over 365,000 pet meals.
Historical Ratings
| Date Published | Form 990 FYE | Overall Score | Overall Rating |
| Rating Version: 2.1 | |||
| 4/1/2021 | 2019 | 87.18 | |
| 10/1/2019 | 2018 | 83.22 | |
| 5/1/2019 | 2017 | 85.92 | |
| 11/1/2018 | 2017 | 76.94 |  |
This organization received multiple star ratings within this fiscal year, due to an update to its Accountability and Transparency data and/or the receipt of an amended Form 990. | |||
| 3/1/2018 | 2016 | 76.69 | |
| 12/1/2016 | 2015 | 74.64 | |
| 6/1/2016 | 2014 | 73.42 | |
| Rating Version: 2.0 | |||
| 12/1/2015 | 2014 | 70.71 | |
| 4/1/2015 | 2013 | 71.03 | |
| 12/20/2013 | 2012 | 73.95 | |
| 2/1/2013 | 2011 | 76.98 | |
| 2/1/2012 | 2010 | 74.09 | |
| 9/20/2011 | 2009 | 68.36 |  |
| Rating Version: 1.0 | |||
| 12/22/2010 | 2009 | 84.56 | |
| 11/1/2009 | 2008 | 79.40 | |
| 12/1/2008 | 2007 | 70.86 | |
| 5/1/2008 | 2006 | 63.92 | |
| 3/1/2008 | 2005 | 60.61 | |
| 10/1/2005 | 2004 | 63.23 | |
| 11/1/2004 | 2003 | 72.69 | |
| 11/1/2003 | 2002 | 73.67 | |
| 2/5/2003 | 2001 | 65.83 | |
Previous: Finance & Accountability / Next: Leadership & Adaptability
Impact & Results
This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.
Impact & Results Score
Not Currently Scored
Northeast Animal Shelter cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.
Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.
Do you work at Northeast Animal Shelter? Join the waitlist for an updated Impact & Results score.
Additional Information
Unscored
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Largest Programs
Northeast Animal Shelter reported its two largest programs on its FY 2019 Form 990 as:
$3,666,594
Spent in most recent FY
81%
Percent of program expenses
Maintaining Animal Shelter & Facilitating Adoption
$834,457
Spent in most recent FY
18%
Percent of program expenses
Education
Previous: Impact & Results / Next: Culture & Community
Leadership & Adaptability
This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.
Leadership & Adaptability Score
100
out of 100
The score earned by Northeast Animal Shelter is a passing score. This score has no effect on the organization's Star Rating.
Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.
Leadership & Adaptability Report
100
of 100 points
Mission
The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission
Northeast Animal Shelter (NEAS) is one of New England's largest nonprofit animal shelters. Our mission is to help as many animals, and people, as possible by providing humane care and resources for homeless and owned pets in need. Since opening our doors in 1976, we have placed over 150,000 dogs and cats with loving families. In 1994, Northeast Animal Shelter implemented an innovative animal relocation program — one of the first of its kind — to help reduce the nation’s pet overpopulation problem at local animal shelters across the country. Since it’s inception, this program has transported over 125,000 cats and dogs to New England and placed them in responsible, adoptive homes. We also promote compassion for all animals through our community programs and partnerships which focus on strengthening the human-animal bond to keep people and pets together.
Source: Nonprofit submitted responses
Vision
The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.
Northeast Animal Shelter aims to help as many animals, and people, as possible by providing humane care and resources for homeless and owned pets in need. Each year, the shelter’s animal relocation program transports thousands of cats and dogs from overpopulated animal shelters across the country to Massachusetts, where each animal receives medical care, enrichment, and behavior training prior to adoption. We also promote compassion for all animals through our community programs and partnerships which focus on strengthening the human-animal bond to keep people and pets together. Northeast Animal Shelter proudly supports the tenets of Socially Conscious Sheltering. We are focused on providing the best outcomes for all animals.
Source: Nonprofit submitted responses
Strategic Goals
The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.
Goal One: To find responsible homes for as many dogs and cats as possible
Goal Type: Grow, expand, scale or increase access to the existing programs and services.
Goal Two: To keep people and pets together by offering resources and services: • Free pet food • Free behavior consults for pets adopted from NEAS • Pop-up vaccination clinics • Low cost spay/neuter services
Goal Type: New program(s) based on observed changes in needs among our constituencies/communities served.
Goal Three: Relocate cat/dogs impacted by natural disasters, hoarding and cruelty, and other crises through our partnerships with national organizations involved in the movement of large numbers of animals.
Goal Type: Grow, expand, scale or increase access to the existing programs and services.
Source: Nonprofit submitted responses
Leadership Development
The nonprofit provides evidence of investment in leadership development
Describe an investment in leadership
NEAS recently sponsored a Compassion Fatigue Seminar to our leadership team and plans to invest in management training in 2022
Source: Nonprofit submitted responses
Mobilizing for Mission
The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.
This organization mobilizes for mission in the following ways:
Strategic Partnerships
Networks of Collective Impact Efforts
Thought Leadership
Raising Awareness
Community Building
What are this organization’s external mobilizaton efforts?
NEAS is affiliated with the MSPCA-Angell. This affiliation enables us to connect thousands more pets with adopters than either organization could accomplish on its own. NEAS’ animal relocation network, combined with the MSPCA-Angell’s veterinary and adoption center resources, works to protect the largest number of animals possible. Our affiliation not only provides hands-on care to homeless animals in need, but we also work together to offer access to affordable care to pet owners through our community veterinary clinics and through our community outreach teams.
Source: Nonprofit submitted responses
Story of Adaptability
The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.
Jan. 6, 2021 – In what leaders of both organizations hail as a win for animals and the people who love them, the MSPCA-Angell and Northeast Animal Shelter (NEAS) today announced an affiliation that will allow the two organizations to work together to place more pets than ever into loving homes. With the new relationship, the MSPCA-Angell will take on the oversight and management of NEAS, while NEAS will continue to operate as a separate organization, maintaining its name and Salem headquarters. NEAS also has a new board of directors, consisting of one member of NEAS’ former board and five individuals from the MSPCA-Angell’s senior leadership.
Source: Nonprofit submitted responses
Additional Information
Unscored
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Organization Leadership
Michael Keiley
Interim Executive Director
Kathleen Collins
President
Previous: Leadership & Adaptability
Culture & Community
This score provides an assessment of the organization's culture and connectedness to the community it serves. Learn more about how and why we rate Culture & Community.
Culture & Community Score
Not Currently Scored
Northeast Animal Shelter is currently not eligible for a Culture & Community score because we have not received its Constituent Feedback or Diversity, Equity, & Inclusion data. Nonprofit organizations are encouraged to fill out the How We Listen and Equity Practices sections of their Candid profile.
Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.
Culture & Community Report
Unscored
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Diversity, Equity, & Inclusion
This organization has not provided information regarding the diversity, equity and inclusion (DEI) practices it is presently implementing. As such, the organization has not earned a score on this metric. Charity Navigator believes nonprofit organizations implementing effective DEI policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.
Methodology
We are utilizing data collected by Candid to document and assess the DEI practices implemented by the organization. Nonprofit organizations are encouraged to fill out the Equity Strategies section of their Candid profiles to receive a rating.
Learn more about the methodology.
Constituent Feedback
Constituent Feedback and Listening Practice data are not available for this organization. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.
Methodology
We've partnered with Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.
Learn more about the methodology.
Analysis and Research
Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Below you can find more information about the metrics we currently evaluate in this beacon and their relevance to nonprofit performance.
Constituent Feedback
Diversity, Equity, and Inclusion
