Mission: Founded in 1978 Rose Brooks Center is a comprehensive domestic violence agency that provides a full continuum of care including prevention programming, crisis interv ... (More)

Rose Brooks Center is a 501(c)(3) organization, with an IRS ruling year of 1979, and donations are tax-deductible.

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Contact Information

  http://www.rosebrooks.org

 P.O. Box 320599
Kansas City MO 64132 

  816-605-7113


You are viewing this organization's new Charity Navigator profile page. To view the legacy version, click here.

Star Rating System by Charity Navigator


Charity Navigator evaluates a nonprofit organization’s financial health including measures of stability, efficiency and sustainability. We also track accountability and transparency policies to ensure the good governance and integrity of the organization.




Exceptional

This charity's score is 91.61, earning it a 4-Star rating. Donors can "Give with Confidence" to this charity. 

This score is calculated from two sub-scores:

This score represents Form 990 data from 2019, the latest year published by the IRS.

View this organization’s historical ratings.


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Star Rated Report

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Program Expense

Program Expense Ratio

82.5%


The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s).


This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver. Dividing a charity's average program expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Administrative Expenses

6.1%


As reported by charities on their IRS Form 990, this measure reflects what percent of its total budget a charity spends on overhead, administrative staff and associated costs, and organizational meetings. Dividing a charity's average administrative expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Fundraising Expenses

11.3%


This measure reflects what a charity spends to raise money. Fundraising expenses can include campaign printing, publicity, mailing, and staffing and costs incurred in soliciting donations, memberships, and grants. Dividing a charity's average fundraising expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Liabilities to Assets Ratio

5.7%


The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990).


Part of our goal in rating the financial performance of charities is to help donors assess the financial capacity and sustainability of a charity. As do organizations in other sectors, charities must be mindful of their management of total liabilites in relation to their total assets. This ratio is an indicator of an organization’s solvency and or long term sustainability. Dividing a charity's total liabilities by its total assets yields this percentage.


Source: IRS Form 990

Fundraising Efficiency

$0.10


The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.


Source: IRS Form 990

Working Capital Ratio

2.35 years


Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed Form 990. We include in a charity's working capital unrestricted and temporarily restricted net assets, and exclude permanently restricted net assets. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.


Source: IRS Form 990

Program Expense Growth

6.36%


We compute the average annual growth of program expenses using the following formula: [(Yn/Y0)(1/n)]-1, where Y0 is a charity's program expenses in the first year of the interval analyzed, Yn is the charity's program expenses in the most recent year, and n is the interval of years passed between Y0 and Yn.


Source: IRS Form 990

Governance


Charity Navigator looks to confirm on the Form 990 that the organization has these governance practices in place.


Sources Include: IRS Form 990

Governance:
Independent Voting Board Members  ... (More)
No Material Diversion of Assets ... (More)

A diversion of assets – any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft – can seriously call into question a charity's financial integrity. We check the charity's last two Forms 990 to see if the charity has reported any diversion of assets. If the charity does report a diversion, then we check to see if it complied with the Form 990 instructions by describing what happened and its corrective action. This metric will be assigned to one of the following categories:

  • Full Credit: There has been no diversion of assets within the last two years.

  • Partial Credit: There has been a diversion of assets within the last two years and the charity has used Schedule O on the Form 990 to explain: the nature of the diversion, the amount of money or property involved and the corrective action taken to address the matter. In this situation, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: There has been a diversion of assets within the last two years and the charity's explanation on Schedule O is either non-existent or not sufficient. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Audited Financials Prepared by Independent Accountant ... (More)

Audited financial statements provide important information about financial accountability and accuracy. They should be prepared by an independent accountant with oversight from an audit committee. (It is not necessary that the audit committee be a separate committee. Often at smaller charities, it falls within the responsibilities of the finance committee or the executive committee.) The committee provides an important oversight layer between the management of the organization, which is responsible for the financial information reported, and the independent accountant, who reviews the financials and issues an opinion based on its findings. We check the charity's Form 990 reporting to see if it meets this criteria.

  • Full Credit: The charity's audited financials were prepared by an independent accountant with an audit oversight committee.

  • Partial Credit: The charity's audited financials were prepared by an independent accountant, but it did not have an audit oversight committee. In this case, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: The charity did not have its audited financials prepared by an independent accountant. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Does Not Provide Loan(s) to or Receive Loan(s) From Related Parties ... (More)
Documents Board Meeting Minutes ... (More)
Distributes 990 to Board Before Filing ... (More)
Compensates Board ... (More)

Policies


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization has these policies in place.


Sources Include: IRS Form 990 and organization's website

Policies:
Conflict of Interest  ... (More)
Whistleblower ... (More)
Records Retention and Destruction ... (More)
CEO Compensation Process ... (More)
Donor Privacy ... (More)

Donors have expressed extreme concern about the use of their personal information by charities and the desire to have this information kept confidential. The exchanging and sale of lists for telemarketing and the mass distribution of "junk mail," among other things, can be minimized if the charity assures the privacy of its donors. Privacy policies are assigned to one of the following categories:

  • Yes: This charity has a written donor privacy policy published on its website, which states unambiguously that (1) it will not share or sell a donor's personal information with anyone else, nor send donor mailings on behalf of other organizations or (2) it will only share or sell personal information once the donor has given the charity specific permission to do so.

  • Opt-out: The charity has a written privacy policy published on its website which enables donors to tell the charity to remove their names and contact information from lists the charity shares or sells. How a donor can have themselves removed from a list differs from one charity to the next, but any and all opt-out policies require donors to take specific action to protect their privacy.
  • No: This charity either does not have a written donor privacy policy in place to protect their contributors' personal information, or the existing policy does not meet our criteria.

The privacy policy must be specific to donor information. A general website policy which references "visitor" or "user" personal information will not suffice. A policy that refers to donor information collected on the website is also not sufficient as the policy must be comprehensive and applicable to both online and offline donors. The existence of a privacy policy of any type does not prohibit the charity itself from contacting the donor for informational, educational, or solicitation purposes.

(Less)

Transparency


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization makes this information easily accessible.


Sources Include: IRS Form 990 and organization's website

Transparency:
CEO Salary Listed on 990 ... (More)
Board of Directors Listed on Website ... (More)
Key Staff Listed on Website ... (More)
Audited Financial Statements on Website ... (More)
Form 990 Available on Website ... (More)

Additional Information

Unscored

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Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

Presented here are this organizations key compensated staff members as identified by our analysts. This compensation data includes salary, cash bonuses and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting



Susan Miller, Chief Executive Officer

$181,029 (2.50% of Total Expenses)


Source: IRS Form 990 (page 7), filing year 2020

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activities:

Community service organization (BMF activity code: 408)


Foundation Status:

Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi) (BMF foundation code: 15)


Affiliation:

Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.


Rose Brooks Center reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Grants Received

  • Balance Sheet


How COVID-19 impacted the organization's operations financially:

Donations remained steady. We applied for and received the PPP loan, as well as additional COVID specific one time grants, which increased our income for FY21 (7/1/20-6/30/21)


How COVID-19 impacted the organization's delivery of programs:

All emergency shelter residents were moved out of shelter during the first months of COVID, and while out of the building, deep cleaning and renovations were made to allow for social distancing and private rooms. Increased expenses due to hotel and other housing placement costs occurred. Rose Brooks Center ensured no interruptions in service delivery to shelter clients. Clients served in Hospital and School programs did decrease due to lack of access to those sites.


How this organization adapted to changing conditions caused by COVID-19:

See above response to changes in program offerings. Programmatic changes to emergency shelter now continue with increased flexibility, customization and privacy to shelter residents. Private baths were added to all shelter rooms September 2021. Adaptations to school programs to provide support and lessons via Zoom or YouTube allow for additional methods of service delivery. Rose Brooks Center took advantage of seeking all additional funding opportunities in order to make permanent changes and improvements to community living in shelter.


Innovations the organization intends to continue permanently after the pandemic:

Continued options of virtual therapy services and other case management support will remain after COVID, as well as the improvements to shelter. Additionally, brief hotel stays when appropriate or needed will remain an option. Flexibility in working from home for employees/departments that allow for this flexibility will remain to decrease turnover and increase employee choice. Ultimately, focus on permanent housing for long term safety and achievement of our mission, to end the cycle of domestic violence, will remain.


Historical Ratings

Date PublishedForm 990 FYEOverall ScoreOverall Rating
Rating Version: 2.1
11/1/20202019 91.61
6/1/20192018 91.27
9/1/20182017 90.48
8/1/20182017 89.27

This organization received multiple star ratings within this fiscal year, due to an update to it's Accountability and Transparency data and/or the receipt of an amended Form 990.

11/1/20172016 90.92
9/1/20162015 92.65
6/1/20162014 92.46
Rating Version: 2.0
9/1/20152014 90.70
4/1/20142013 90.57
9/1/20132012 93.00
4/1/20132012 89.54
5/1/20122011 91.23
9/20/20112010 87.23
Rating Version: 1.0
7/1/20102009 89.57
9/1/20092008 85.26
7/1/20082007 88.15
4/1/20072006 81.53
7/1/20062005 91.61
4/1/20052004 94.80

...   Impact & Results


This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.


Impact & Results Score

50

out of 100

Rose Brooks Center is , earning a failing score.


Impact

$60 provides a night of shelter for a person experiencing homelessness.



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Impact & Results Report

50

of 100 points


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Rated Program

Rated Program


Program

Rose Brooks Emergency Shelter

Activities

The nonprofit provides people experiencing homelessness with a temporary place to stay.

Program Type

Beneficiaries Served

Program Geography

Time Period of Data


Learn how we assess the impact of nonprofits

Outcomes and Cost

Outcomes: Changes in the lives of those served by a nonprofit. They can be caused by the nonprofit.

Costs: The money spent by a nonprofit and its partners and beneficiaries.

Impact: Outcome caused by a nonprofit relative to its cost.

Cost-effectiveness: A judgment as to whether the cost was a good use of resources to cause the outcome.


Outcome Metric


Outcome Data Source

Ratings are based on data the nonprofit itself collects on its work. We use the most recent year with sufficient data. Typically, this data allows us to calculate direct changes in participants' lives, such as increased income.


We look for self-reported shelter nights. If we cannot find this information we estimate it using HIC data.


Method for Attributing Outcomes

We don't know if the observed changes were caused by the nonprofit's program or something else happening at the same time (e.g., a participant got a raise). To determine causation, we take the outcomes we observe and subtract an estimate of the outcomes that would have happened even without the program (i.e., counterfactual outcomes).


We assume that the provision of shelter by one nonprofit does not diminish the provision of shelter by any other (neighboring) nonprofit. We also assume there is, in general, no slack capacity in the homeless shelter system. In the absence of a given shelter, beneficiaries would not be able to stay at another shelter because other shelters are assumed to have no beds to spare. We therefore set the counterfactual to zero.


Cost Data Source

After estimating the program's outcomes, we need to determine how much it cost to achieve those outcomes. All monetary costs are counted, whether they are borne by a nonprofit service deliverer or by the nonprofit’s public and private partners.


Program cost data reported by the nonprofit. Partner and beneficiary costs reported by the nonprofit or estimated by Charity Navigator.


Impact and Determination

We calculate impact, defined as the change in outcomes attributable to a program divided by the cost to achieve those outcomes.

Impact Statement

$60 provides a night of shelter for a person experiencing homelessness.

Benchmark for Rating

Impact & Results scores of emergency shelters are based on the cost of providing a night of shelter relative to the Fair Market Rent in that county. Programs receive an Impact & Results score of 100 if they are less than 200% the Fair Market Rent and a score of 75 if they are less than 400%. If a nonprofit reports impact but doesn't meet the threshold for cost-effectiveness, it earns a score of 50.

Determination

Nonprofit Comment

Before publishing, we ask every nonprofit we can to review our work, offer corrections and provide a comment.


This nonprofit did not provide a comment

Analysis Details


Analysis conducted by ImpactMatters and published on November 22, 2019.

Additional Information

Unscored

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Largest Programs

Largest Programs



Rose Brooks Center reported its three largest programs on its FY 2020 Form 990 as:


$3,211,933

Spent in most recent FY

46%

Percent of program expenses


KEEPING FAMILIES SAFE PROVIDES EMERGENCY RESPONSE TO DOMESTIC VIOLENCE VICTIMS AND THEIR CHILDREN AND PETS THROUGH OUR 24-HOUR CRISIS HOTLINE AND EMERGENCY SHELTER. WE OFFER A SAFE ENVIRONMENT WHERE A ... (More)


$1,977,379

Spent in most recent FY

28%

Percent of program expenses


CREATING A SAFER COMMUNITY PROVIDES A SAFETY NET OF RESOURCES TO EDUCATE THE COMMUNITY, AND RESPOND TO DOMESTIC VIOLENCE VICTIMS THROUGH SCHOOLS, HOSPITALS, COURTS AND POLICE RESPONSE. THROUGH COMMUNI ... (More)


$1,453,367

Spent in most recent FY

21%

Percent of program expenses


ENDING THE CYCLE PROVIDES ONGOING RESOURCES TO FAMILIES HEALING FROM ABUSE THROUGH OUR LONG-TERM HOUSING, CHILDREN'S PROGRAMMING AND SCHOOL PREVENTION PROGRAMMING. OUR ADVOCATES PROVIDE INNOVATIVE RES ... (More)


...   Leadership & Adaptability


This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.


Leadership & Adaptability Score

100

out of 100

The score earned by Rose Brooks Center is a passing score.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.


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Leadership & Adaptability Report

100

of 100 points

Mission

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission


PROVIDE SANCTUARY AND SERVICES TO INDIVIDUALS AND FAMILIES WHO ARE VICTIMS OF DOMESTIC VIOLENCE.


Source: Nonprofit submitted responses

Vision

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.


Rose Brooks Center envisions a world free of violence. We will serve as a leader of innovative comprehensive family violence services, sharing our legacy of hope through advocacy, education and empowerment.


Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.


Goal One: Financial Stability through budget planning and growth, sustained grant funding and fundraising excellence.

Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).


Goal Two: Achieve client service excellence through survivor preparedness, enhancing accessibility and responsiveness, and sustaining and expanding community partnerships.

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Goal Three: Achieve reaccreditation through the Council on Accreditation.

Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.


Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development


Describe an investment in leadership

The executive team at Rose Brooks Center is comprised of CEO, CDO, CFO, COO and Human Resources Director. Continual learning is made available via training dollars, ex. the CDO attended the International Bridge Conference on Fundraising and Marketing Spring, 2021. Our HR Dir attended the National Society for Human Resource Management (SHRM) Conference 9/9-12/2021. Our CFO successfully completed over 40 trainings during this time period to maintain successful CPA licensure, and our CEO attended a 3 Part Racial Equity Series sponsored by the Greater Kansas City Coalition to End Homelessness and facilitated by Sophic Solutions (Nov 30, 2020, Dec 2, 2020, & Dec 11, 2020) . Our COO attended Allstate Foundation Nonprofit Management Essentials through Kellogg Center for Nonprofit Management. This list does not include the significant and extensive internal trainings provided by RBC subject matter experts.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.


This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Thought Leadership

  • Raising Awareness

  • Community Building

  • Policy Advocacy

What are this organization’s external mobilizaton efforts?

Rose Brooks Center utilizes multiple strategies to coordinate with systems in the Kansas City Community. Because of the complex nature of Domestic Violence, we recognizes community collaborations are imperative to reducing negative impact for victims. RBC is a member of the Metropolitan Family Violence Coalition, has partnered with KCPD since 2009 to administer the Lethality Assessment Program. RBC staff coordinate the KC Community Safety Assessment Blueprint for coordinated community response, works with 15 hospitals and clinics through our Bridge Program, with the JaCo Adult Abuse Order of Protection Court, KC's DV Victim Assistance Program, Legal Aid, KC Coalition to End Homelessness, KC Cares and Delta Dental health providers, and the KC Coalition Against the Co Occurence of DV and Pet abuse. RBC has long had a staff member on the Board of Directors for the Missouri Coalition Against Sexual and Domestic Violence. This list is not all inclusive, but shows scope and depth.

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.


During the pandemic, Rose Brooks Center demonstrated financial and organizational perseverance and commitment to our vital services to victims of crime. With the statewide emergency, executive staff and board worked to ensure that all services were immediately restructured and on a new remote basis for safety--so that all services remained continuous with no interruption. A hybrid mix of in-person and remote followed. RBC also secured COVID-specific grant funding to critically equip the agency with the technology, equipment and supplies necessary to restructure the emergency shelter with new safety protocols and environments, and support the new hybridization of services. Still, COVID has greatly impacted long-standing fundraising avenues, and the future of these remains highly unpredictable. RBC is currently in the process of re-evaluating fundraising strategies, and is converting two upcoming large-scale special events into virtual events. The Board of Directors is constructing a new strategic plan that is responsive to this crisis. Additionally, RBC has a reserve fund if needed. During this time, RBC has also worked to enhance programmatic sustainability by up-leveling agency training options to a new online webinar platform called GoToTraining, which will enhance comprehensive training both at the agency and local community levels. Crucially, fundraising trends will continue to be analyzed and we will remain to be as proactive as possible. Support for 2021-2022 is particularly significant now, especially as many government grants have been decreased, and some private foundations have transitioned to new areas of focus. Those we serve continue to experience trauma from the ongoing unpredictability of the pandemic, in addition to the major stressors of domestic violence they were already experiencing. As an agency, we continue to be as adaptive, flexible and compassionate as possible, while continuing overall excellence through services.

Source: Nonprofit submitted responses

...   Culture & Community


This score provides an assessment of the organization's engagement with the constituents it serves, a practice we term Constituent Feedback. When organizations listen to constituents, they are able to better deliver on programs and meet the needs of stakeholders. A future version of this Beacon will also assess an organization's people operations and its Diversity, Equity and Inclusion (DEI) metrics.


Culture & Community Score

Not Currently Scored

Rose Brooks Center is currently not eligible for a Culture & Community score because we have not received its Constituent Feedback data. Nonprofit organizations are encouraged to fill out the How We Listen section of their Candid profile. This data will provide the basis for the initial evaluation of Culture & Community.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.


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Culture & Community Report

Unscored

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Constituent Feedback

Constituent Feedback


Constituent Feedback and Listening Practice data are not available for this organization. Nonprofit organizations are encouraged to fill out the How We Listen section of their Candid profile. This data will provide the basis for the initial evaluation of Culture & Community.


Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective. We award every nonprofit that completes the Candid survey full credit for this Beacon, in recognition of their willingness to publicly share this information with the nonprofit and philanthropic communities. Although the data is not evaluated for quality at this time, future iterations of this Beacon will include third party or other data that will serve to validate the information provided by the nonprofit.

Analysis and Research


Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Our partnership with Feedback Labs and Guidestar by Candid, and other partners including Fund for Shared Insight, GlobalGiving, and Keystone Accountability, enables us to launch the first version of this beacon with Constituent Feedback information collected on Candid's site.


Feedback practices have been shown to support better Diversity, Equity, and Inclusion outcomes, an essential area of assessment that we intend to further expand and develop in the future. Feedback Labs has documented several studies which indicate that beyond achieving organizational goals, nonprofits that are attentive and responsive to concerns and ideas raised by beneficiaries establish stronger relationships with the people they serve, promote greater equity, and empower constituents in ways that can help to ensure better long-term outcomes. You can find resources to help nonprofits improve their feedback practices here.

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