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6180 OLD CENTRAL AVE
Capitol Heights MD 20743-6148
Capitol Heights MD | IRS ruling year: 1992 | EIN: 52-1748577
EMERGENCY SERVICES PROVIDER FOR LOW-INCOME AND DISADVANTAGED INDIVIDUALS.
Great
This charity's score is 100%, earning it a Four-Star rating. If this organization aligns with your passions and values, you can give with confidence.
This overall score is calculated from multiple beacon scores: 80% Accountability & Finance, 10% Leadership & Adaptability, 10% Culture & Community. Learn more about our criteria and methodology.
We recognize that not all metrics and beacons equally predict a charity’s success. The percentage each beacon contributes to the organization’s overall rating depends on the number of beacons an organization has earned.
Use the tool below to select different beacons to see how the weighting shifts when only one, two, or three beacons are earned.
Rating histories are available for a growing number of rated organizations. Check back later to see if this organization has a rating history!
The IRS is significantly delayed in processing nonprofits' annual tax filings (Forms 990). As a result, the Accountability & Finance score for Mission of Love Charities Incorporated is outdated and the overall rating may not be representative of its current operations. Please check with the charity directly for any questions you may have.
Mission of Love Charities Incorporated has earned a 100% for the Accountability & Finance beacon. See the metrics below for more information.
This beacon provides an assessment of a charity's financial health (financial efficiency, sustainability, and trustworthiness) and its commitment to governance practices and policies.
This Accountability & Finance score represents IRS Form 990 data up until FY 2020, which is the most recent Form 990 currently available to us.
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Full Credit
Partial Credit
No Credit
Not ApplicableBoard Composition - 9/10 - 25/25 ptsBoard Composition - 9/10 - 25/25 pts
Charity Navigator looks for at least 3 board members, with more than 50% of those members identified as independent (not salaried).
The presence of an independent governing body is strongly recommended by many industry professionals to allow for full deliberation and diversity of thinking on governance and other organizational matters.
Source: IRS Form 990
Independent Audit or Financial Review - Has Audit/Review - 20/20 ptsIndependent Audit or Financial Review - Has Audit/Review - 20/20 pts
An Audit, Review, or Compilation provides important information about financial accountability and accuracy. Organizations are scored based on their Total Revenue Amount:
| Total Revenue Amount | Expectation to Receive Credit |
|---|---|
| $1 million or higher | Expected to complete an audit |
| $500,000 - $1 million | Expected to complete an audit, review, or compilation |
| Less than $500,000 | No expectation (removed from scoring methodology) |
Source: IRS Form 990
Conflict of Interest Policy - Listed - 3/3 ptsConflict of Interest Policy - Listed - 3/3 pts
Charity Navigator looks for the existence of a conflict of interest policy on the Form 990 as an accountability and transparency measure.
This policy protects the organization and by extension those it serves, when it is considering entering into a transaction that may benefit the private interest of an officer, director and/or key employee of the organization.
Source: IRS Form 990
Board Meeting Minutes - Documented - 3/3 ptsBoard Meeting Minutes - Documented - 3/3 pts
Charity Navigator looks to confirm on the Form 990 that the organization has this process in place as an accountability and transparency measure.
An official record of the events that take place during a board meeting ensures that a contemporaneous document exists for future reference.
Source: IRS Form 990
Document Retention and Destruction - Listed - 3/3 ptsDocument Retention and Destruction - Listed - 3/3 pts
Charity Navigator looks for the existence of a document retention and destruction policy per the Form 990 as an accountability and transparency measure.
This policy establishes guidelines for the handling, backing up, archiving and destruction of documents. These guidelines foster good record keeping procedures that promote data integrity.
Source: IRS Form 990
Whistleblower Policy - Listed - 3/3 ptsWhistleblower Policy - Listed - 3/3 pts
Charity Navigator looks for the existence of a whistleblower policy per the Form 990 as an accountability and transparency measure.
This policy outlines procedures for handling employee complaints, as well as a confidential way for employees to report financial or other types of mismanagement.
Source: IRS Form 990
Website - Listed - 3/3 ptsWebsite - Listed - 3/3 pts
Charity Navigator looks for a website on the Form 990 as an accountability and transparency metric.
Nonprofits act in the public trust and reporting publicly on activities is an important component.
Source: IRS Form 990
Full CreditPartial CreditNo CreditNot ApplicableLiabilities to Assets Ratio - 27.40% - 15/15 ptsLiabilities to Assets Ratio - 27.40% - 15/15 pts
The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990). This ratio is an indicator of an organization’s solvency and/or long-term sustainability.
| Liabilities to Assets Ratio | Amount of Credit Received |
|---|---|
| Less than 50% | Full Credit |
| 50% - 59.9% | Partial Credit |
| 60% or more | No Credit |
Source: IRS Form 990
Program Expense Ratio - 74.93% - 25/25 ptsProgram Expense Ratio - 74.93% - 25/25 pts
The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s). This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver.
| Program Expense Percentage | Amount of Credit Received |
|---|---|
| 70% or higher | Full Credit |
| 60% - 69.9% | Partial Credit |
| 50% - 59.9% | Zero Points for Program Expense Score |
| Below 50% | Zero Points for Both Program Expense AND Liabilities to Assets Scores |
Source: IRS Form 990
This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.
Presented here are up to five of this organization's highest compensated employees. This compensation data includes salary, cash bonuses, and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting
Source: IRS Form 990 (page 7), filing year 2020
Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website
Activities:
Missionary activities (BMF activity code: 006)
Foundation Status:
Organization which receives a substantial part of its support from a governmental unit or the general public 170(b)(1)(A)(vi) (BMF foundation code: 15)
Affiliation:
Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)
The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to search for this organization's Forms 990 on the IRS website (if any are available). Simply enter the organization's name (Mission of Love Charities Incorporated) or EIN (521748577) in the 'Search Term' field.
This organization was impacted by COVID-19 in a way that effected their financial health in 2020. This normally would have reduced their star rating. Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them, and doing this pauses our revision of their rating. Charities may submit their own pandemic responses through their nonprofit portal.
Mission of Love Charities Incorporated reported being impacted by COVID-19 in the following ways:
Program Delivery
Fundraising Capacity
Revenue
Staffing
Administrative Capacity
Grants Received
Grants Sent
Balance Sheet
How COVID-19 impacted the organization's operations financially:
Because of the impact of the pandemic, Mission of Love Charities faced a dramatic increase, as much as tenfold, in the number of people who came to the Mission seeking basic needs, i.e., food and financial assistance for rent and utilities. These people are all qualified as homeless or very low-income. This increased demand stretched and far exceeded the Mission's capability to meet that demand. Additionally, there were increased costs for food, COVID testing, cleaning materials, cleaning contractors, and PPE. The Mission was able to help some applicants with financial assistance for housing, but because of limited resources, many were referred to other possible sources of assistance. Additionally, staff were frequently overwhelmed by the number of people seeking assistance, and the stress of that situation often caused problems.
How COVID-19 impacted the organization's delivery of programs:
Because of the mandated distancing and masking protocols, Mission of Love Charities was forced to curtail some of its personal services for homeless and very low-income individuals and families. This included such services as showers, laundry, free furniture and free clothing. Access to the Mission's facility by clientele was very limited due to the pandemic protocols. Most people were served outside the door to the facility.
How this organization adapted to changing conditions caused by COVID-19:
Mission of Love Charities increased its already aggressive efforts to attract and secure financial support from Prince George's County, the State of Maryland, private foundations and individual donors. These efforts were supported by several successful outreach efforts to the news media, which resulted in news coverage of the work delivered by the Mission. The result was several grants that provided emergency support to the Mission, although because of the increased demand, the financial resources were still insufficient to meet the demand. Additionally, a workforce education and job training program was launched in order to provide the training to people who had lost their jobs due to the pandemic and whose jobs were not coming back. The job training included basic skills, employability skills, and certification programs in high demand jobs such as Certified Nursing Assistant, Meetings Planner, OSHA Inspector and Water Treatment Technician.
Innovations the organization intends to continue permanently after the pandemic:
The increased aggressive fundraising efforts reaching out to Prince George's County, the State of Maryland, private foundations and individual donors will continue, along with the outreach to the local news media. The Workforce Development and Job Training Program is ongoing and expanding to other areas. The need and demand for this training far exceeds the Mission's capacity to provide it. People who are out of work desperately need and want a way to get back on their feet economically.
Not Currently Scored
Mission of Love Charities Incorporated cannot currently be evaluated by our Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.
Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.
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Mission of Love Charities Incorporated reported its three largest programs on its FY 2020 Form 990 as:
Spent in most recent FY
Percent of program expenses
BASIC NEEDS AND CRISIS ASSISTANCE-OUR ORGANIZATION HELPS INDIVIDUALS AND FAMILIES STRETCH THEIR LIMITED INCOMES BY PROVIDING DONATED FURNITURE, CLOTHING AND HOUSEHOLD AMENITIES. DURING INTAKE, MOLC AS ... (More)
BASIC NEEDS AND CRISIS ASSISTANCE-OUR ORGANIZATION HELPS INDIVIDUALS AND FAMILIES STRETCH THEIR LIMITED INCOMES BY PROVIDING DONATED FURNITURE, CLOTHING AND HOUSEHOLD AMENITIES. DURING INTAKE, MOLC ASSESSES CLIENT NEEDS AND MAKES NECESSARY REFERRALS TO RESOURCES IN THE COMMUNITY. OUR ORGANIZATION ALSO PARTNERS WITH DIFFERENT ORGANIZATIONS IN ORDER TO PROVIDE HOT MEALS AND BASIC ITEMS TO HOMELESS INDIVIDUALS LIVING ON THE STREETS. (Less)
Spent in most recent FY
Percent of program expenses
FOOD PANTRY-THE FOOD PANTRY IS OPEN SIX DAYS A WEEK AND PROVIDES FREE FOOD FOR HOMELESS AND LOW INCOME INDIVIDUALS BELOW 150% OF THE FEDERAL POVERTY GUIDELINE.
Spent in most recent FY
Percent of program expenses
FOOD SUPPLEMENT OUTREACH (SNAP) - MOLC OFFERS UTILITY, RENTAL AND SECURITY DEPOSITS ASSISTANCE TO HOMELESS AND LOW INCOME INDIVIDUALS AND FAMILIES. UNDER THIS PROGRAM MOLC OFFERS CRISIS ASSISTANCE TO ... (More)
FOOD SUPPLEMENT OUTREACH (SNAP) - MOLC OFFERS UTILITY, RENTAL AND SECURITY DEPOSITS ASSISTANCE TO HOMELESS AND LOW INCOME INDIVIDUALS AND FAMILIES. UNDER THIS PROGRAM MOLC OFFERS CRISIS ASSISTANCE TO PREVENT EVICTION AND HOMELESSNESS. EACH CASE IS REVIEWED (Less)
Mission of Love Charities Incorporated has earned a 100% for the Culture & Community beacon. See the metrics below for more information.
This beacon provides an assessment of the organization's culture and connectedness to the community it serves.
Learn more
Full CreditPartial CreditNo CreditNot ApplicableConstituent Feedback - Data Available - UnscoredConstituent Feedback - Data Available - Unscored
This organization reported that it is collecting feedback from the constituents and/or communities it serves. However, it did not respond to one or more survey questions, and therefore is not eligible for a score on this metric. (View our beacon methodology.) Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.
How is your organization collecting feedback from the people you serve?
Case management notes
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To strengthen relationships with the people we serve
With whom does your organization share the feedback you got from the people you serve?
The people we serve, Our staff, Our board, Our funders, Our community partners
What challenges does your organization face in collecting feedback from the people you serve?
It is difficult to get the people we serve to respond to requests for feedback, It is difficult to find the ongoing funding to support feedback collection
Briefly describe a recent change that your organization made in response to feedback from the people you serve.
Note: The organization did not respond to this question.
Equity Practices - Data Available - 100/100 ptsEquity Practices - Data Available - 100/100 pts
100% of beacon score
This organization's score of 100 is a passing score. The organization reported that it is implementing 14 Equity Practices. Charity Navigator believes nonprofit organizations implementing effective equity policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.
Equity Practices (7/7) | |
|---|---|
We review compensation data across the organization (and by staff levels) to identify disparities by race. | |
We ask team members to identify racial disparities in their programs and/or portfolios. | |
We analyze disaggregated data and root causes of race disparities that impact the organization/'s programs, portfolios, and the populations served. | |
We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support. | |
We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders. | |
We disaggregate data by demographics, including race, in every policy and program measured | |
We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization. | |
Equity Policies and Procedures (7/7) | |
|---|---|
We use a vetting process to identify vendors and partners that share our commitment to race equity. | |
We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions. | |
We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization. | |
We have community representation at the board level, either on the board itself or through a community advisory board. | |
We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability. | |
We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team. | |
We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization. | |
Mission of Love Charities Incorporated has earned a 100% for the Leadership & Adaptability beacon. See the metrics below for more information.
This beacon provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.
Learn more
Full CreditPartial CreditNo CreditNot ApplicableMission - 10/10 ptsMission - 10/10 pts
The nonprofit organization presents evidence of strategic thinking through articulating the organization's mission
Mission of Love Charities is a nonprofit human services organization whose mission is to provide basic needs of food and financial assistance for housing, along with job training to homeless and low-income individuals and families. The mission is to empower, educate and advocate for these people.
Vision - 10/10 ptsVision - 10/10 pts
The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.
The vision of Mission of Love Charities is mitigate and alleviate the effects of poverty by providing basic needs of food, housing assistance and other services, along with job training so people can get back on their feet economically.
Source: Nonprofit submitted responses
Goals - 20/20 ptsGoals - 20/20 pts
The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.
Goal One: Mission of Love Charities programs and services seek to address the dramatically increased problems of food, housing, health and job insecurity associated with increased poverty in the community.
Goal Type: Grow, expand, scale or increase access to the existing programs and services.
Goal Two: Mission of Love Charities is growing and expanding it Workforce Development and Job Education and Training Program as a key solution to helping people get back on their feet economically.
Goal Type: New program(s) based on observed changes in needs among our constituencies/communities served.
Goal Three: Mission of Love Charities seeks to increase its revenues through strategic communications and fundraising, and with those revenues it can enhance the range of services it provides to needy people.
Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).
Leadership Development - 15/15 ptsLeadership Development - 15/15 pts
The nonprofit provides evidence of investment in leadership development
During the last few months, Mission of Love Charities hosted an off-site retreat for its leadership and staff in which leadership and administration experts were able to teach and lead workshops that informed the leadership and staff on new methods of work and performance.
Mobilizing for Mission - 15/15 ptsMobilizing for Mission - 15/15 pts
The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.
Strategic Partnerships
Networks of Collective Impact Efforts
Thought Leadership
Raising Awareness
Community Building
Policy Advocacy
The range of advancement activities and operations of the board, the leadership and the staff at Mission of Love Charities encompass pretty much all of these areas. The board members are particularly helpful in building sustaining relationships with community resources. The organization's leaders are active every day in the process of outreach to government, foundation, and individual current and prospective stakeholders. A central value of the ongoing operations of the Mission is to serve the needy of the community with respect, integrity and financial credibility and responsibility.
Adaptability Story - 30/30 ptsAdaptability Story - 30/30 pts
The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.
The COVID pandemic created a dramatic increase in the demand for the basic needs of food and housing assistance that the Mission of Love Charities provides to homeless and very low-income individuals and families. The Mission found a way to cope with the mandated restrictions of the pandemic while serving up to 10 times the number of people it usually serves. While the number of staff increased minimally, the workload for members of the staff increased tremendously. But people rose to the task. Additionally, increased fundraising efforts were successful in attracting financial resources to fund the costs of providing those basic needs.
Impact & Results
Accountability & Finance
Culture & Community
Leadership & Adaptability
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