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Richmond VA | IRS ruling year: 1946 | EIN: 54-0455395
Organization Mission
TO PROVIDE WORKFORCE DEVELOPMENT SERVICES FOR INDIVIDUALS FACING CHALLENGES TO WORK.
Great
This charity's score is 100%, earning it a Four-Star rating. If this organization aligns with your passions and values, you can give with confidence.
This overall score is calculated from multiple beacon scores, weighted as follows: 33% Accountability & Finance, 57% Impact & Results, 10% Leadership & Adaptability. Learn more about our criteria and methodology.
We recognize that not all metrics and beacons equally predict a charity’s success. The percentage each beacon contributes to the organization’s overall rating depends on the number of beacons an organization has earned.
Use the tool below to select different beacons to see how the weighting shifts when only one, two, or three beacons are earned.
Charity Navigator's ratings previously did not consider Leadership & Adaptability, Culture & Community, or Impact & Results. The historic rating mainly reflects a version of today’s Accountability and Finance score. More information on our previous rating methodologies can be found on our rating methodology page.
Rating histories are available for a growing number of rated organizations. Check back later to see if this organization has a rating history!
Score
Most Recent Fiscal Year:
FY 2021
This beacon provides an assessment of a charity's financial health (financial efficiency, sustainability, and trustworthiness) and its commitment to governance practices and policies.
Learn more
Full Credit
Partial Credit
No CreditMajority Independent Board Members - 100% independent members8 out of 8 points Majority Independent Board Members - 100% independent members8 out of 8 points
Industry professionals strongly recommend an independent governing body to allow for full deliberation and diversity of thinking on governance and other organizational matters. We check to see that a majority of board members are identified as independent on their tax form.
Source: IRS Form 990
Independent Board Size - 20 independent members7 out of 7 points Independent Board Size - 20 independent members7 out of 7 points
Industry professionals strongly recommend an independent governing body to allow for full deliberation and diversity of thinking on governance and other organizational matters. For most organizations, we check to see if the organization has at least three independent board members. For large, donor-funded organizations, we check to see if the organization has at least five independent board members
Source: IRS Form 990
Financial Statements - Audit and Oversight Committee15 out of 15 points Financial Statements - Audit and Oversight Committee15 out of 15 points
An Audit, Review, or Compilation provides important information about financial accountability and accuracy. Organizations are scored based on their Total Revenue Amount:
| Total Revenue Amount | Expectation to Receive Credit |
| $2 million or higher and 40% or higher donor support | Expected to complete an audit and have an audit oversight committee |
| $1 million or higher | Expected to complete an audit |
| $500,000 - $1 million | Expected to complete an audit, review, or compilation |
| Less than $500,000 | No expectation (removed from scoring methodology) |
Source: IRS Form 990
Material Diversion of Assets - None10 out of 10 points Material Diversion of Assets - None10 out of 10 points
A diversion of assets — any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft — also can seriously call into question a charity's financial integrity. We review the charity's most recent IRS Form 990 to see if the charity has reported any diversion of assets.
Source: IRS Form 990
Full CreditPartial CreditNo CreditWebsite Listed on Tax Form - Listed2 out of 2 points Website Listed on Tax Form - Listed2 out of 2 points
Charity Navigator looks for a website on the IRS Form 990 as an accountability and transparency metric.
Nonprofits act in the public trust and reporting publicly on activities is an important component.
Source: IRS Form 990
Conflict of Interest Policy - Listed4 out of 4 points Conflict of Interest Policy - Listed4 out of 4 points
Charity Navigator looks for the existence of a conflict of interest policy on the IRS Form 990 as an accountability and transparency measure.
This policy protects the organization and by extension those it serves, when it is considering entering into a transaction that may benefit the private interest of an officer, director and/or key employee of the organization.
Source: IRS Form 990
Whistleblower Policy - Listed4 out of 4 points Whistleblower Policy - Listed4 out of 4 points
Charity Navigator looks for the existence of a whistleblower policy per the IRS Form 990 as an accountability and transparency measure.
This policy outlines procedures for handling employee complaints, as well as a confidential way for employees to report financial or other types of mismanagement.
Source: IRS Form 990
Document Retention and Destruction - Listed4 out of 4 points Document Retention and Destruction - Listed4 out of 4 points
Charity Navigator looks for the existence of a document retention and destruction policy per the IRS Form 990 as an accountability and transparency measure.
This policy establishes guidelines for the handling, backing up, archiving and destruction of documents. These guidelines foster good record keeping procedures that promote data integrity.
Source: IRS Form 990
Documents Board Meeting Minutes - Yes2 out of 2 points Documents Board Meeting Minutes - Yes2 out of 2 points
Charity Navigator looks to confirm on the IRS Form 990 that the organization has this process in place as an accountability and transparency measure.
An official record of the events that take place during a board meeting ensures that a contemporaneous document exists for future reference.
Source: IRS Form 990
Full CreditPartial CreditNo CreditTax Form Posted on Nonprofit's Website - Listed4 out of 4 points Tax Form Posted on Nonprofit's Website - Listed4 out of 4 points
For almost all charities, we check the charity's IRS Form 990 to see if it discloses that the Form 990 is available on the charity's website. As with the audited financial statement, donors need easy access to this financial report to help determine if the organization is managing its financial resources well.
Source: IRS Form 990
Full CreditPartial CreditNo CreditLiabilities to Assets: Ratio - 24.91%15 out of 15 points Liabilities to Assets: Ratio - 24.91%15 out of 15 points
The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent IRS Form 990). This ratio is an indicator of an organization's solvency and/or long-term sustainability.
Source: IRS Form 990
Program Expense: Ratio - 93.56%25 out of 25 points Program Expense: Ratio - 93.56%25 out of 25 points
The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three IRS Forms 990). This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver.
Source: IRS Form 990
This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.
Presented here are up to five of this organization's highest compensated employees. This compensation data includes salary, cash bonuses, and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting
Mark Barth, President & Ceo
$318,511
Helen Dow, Cfo/cao
$171,290
Desmond Carter, Coo
$142,073
John Leopold, Vp Enterprise Support
$140,509
Mark Heinlein, Vp Workforce Dev
$136,635
Source: IRS Form 990 (page 7), filing year 2021
Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website
Foundation Status:
Organization which receives a substantial part of its support from a governmental unit or the general public 170(b)(1)(A)(vi) (BMF foundation code: 15)
Affiliation:
Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)
The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to search for this organization's Forms 990 on the IRS website (if any are available). Simply enter the organization's name (Goodwill of Central and Coastal Virginia Inc.) or EIN (540455395) in the 'Search Term' field.
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Score
This beacon estimates the actual impact a charity has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.
Learn more
Program
Begin@Home
Activities
This rating was generated using data acquired from Impact Genome. For more information on this organization visit Impact Genome.
Program Type
Workforce Development
Beneficiaries Served
For more information on the beneficiaries this program targets and to see the organization's Impact Genome profile visit Impact Genome.
Program Geography
United States
Time Period of Data
1/2021-12/2021
Outcomes: Changes in the lives of those served by a nonprofit. They can be caused by the nonprofit.
Costs: The money spent by a nonprofit and its partners and beneficiaries.
Impact: Outcome caused by a nonprofit relative to its cost.
Cost-effectiveness: A judgment as to whether the cost was a good use of resources to cause the outcome.
Outcome Metric
Z05.05.05: Job Advancement
Outcome Data Source
Ratings are based on data the nonprofit itself collects on its work. We use the most recent year with sufficient data. Typically, this data allows us to calculate direct changes in participants' lives, such as increased income.
The nonprofit submitted data on outcomes to Impact Genome, which reviewed and verified these outcomes.
Method for Attributing Outcomes
We don't know if the observed changes were caused by the nonprofit's program or something else happening at the same time (e.g., a participant got a raise). To determine causation, we take the outcomes we observe and subtract an estimate of the outcomes that would have happened even without the program (i.e., counterfactual outcomes).
We do not have information about counterfactual outcomes. We therefore make the assumption that all recorded outcomes are attributable to the nonprofit's work.
Cost Data Source
After estimating the program's outcomes, we need to determine how much it cost to achieve those outcomes. All monetary costs are counted, whether they are borne by a nonprofit service deliverer or by the nonprofit’s public and private partners.
Program cost data are submitted by the nonprofit to Impact Genome, which reviewed and verified those costs.
Cost Calculation
This organization had a total program budget of $1,000,000 between 1/2021 and 12/2021.
We calculate impact, defined as the change in outcomes attributable to a program divided by the cost to achieve those outcomes.
Impact Calculation
Not applicable based on data acquisition.
Benchmark for Rating
For details on benchmarking using acquired data visit Charity Navigator.
Determination
Highly cost-effective
Not Currently Scored
Goodwill of Central and Coastal Virginia Inc. cannot currently be evaluated by our Culture & Community methodology because we have not received data from the charity regarding its Constituent Feedback or Equity Practices strategies.
Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.
Score
This beacon provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.
Learn more
Full CreditPartial CreditNo CreditMission 10/10 points Mission 10/10 points
The nonprofit organization presents evidence of strategic thinking through articulating the organization's mission
TO PROVIDE WORKFORCE DEVELOPMENT SERVICES FOR INDIVIDUALS FACING CHALLENGES TO WORK.
Vision 10/10 points Vision 10/10 points
The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.
Goodwill of Central and Coastal Virginia believes that every Virginian who wants a job should get a job, regardless of barriers they may face.
Source: Nonprofit submitted responses
Goals 20/20 points Goals 20/20 points
The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.
Goal One: Provide employment opportunities to individuals facing challenges to work.
Goal Type: Focus on core programs to achieve mission and scale back on programs not seen as core.
Goal Two: Provide career advancement and guidance to individuals enrolled in Goodwill Academy programming to ensure their long-term success in the workplace in the career field of their choosing.
Goal Type: New program(s) based on observed changes in needs among our constituencies/communities served.
Goal Three: Through engagement with community referral partners and employers, provide job seekers with paid, on-the job training that prepares them for careers across a variety of sectors.
Goal Type: Focus on core programs to achieve mission and scale back on programs not seen as core.
Leadership Development 15/15 points Leadership Development 15/15 points
The nonprofit provides evidence of investment in leadership development
Describe an investment in leadership
Goodwill is committed to the growth of its leaders at every level of the organization. Beginning with our retail leadership training program, Retail Ready, leaders are trained early in their careers on best practices for managing both people and operations. Through Goodwill Academy of Virginia, leaders also have the opportunity to participate in a variety of soft-skills and leadership development courses. Lastly, thru partnership with InnerWill and the Luck Stone Foundation, Goodwill leaders at every level participate in and actively practice Values Based Leadership - the core to everything we do as an organization.
Mobilizing for Mission 15/15 points Mobilizing for Mission 15/15 points
The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.
This organization mobilizes for mission in the following ways:
Strategic Partnerships
Networks of Collective Impact Efforts
Raising Awareness
What are this organization’s external mobilizaton efforts?
Goodwill partners with several local non-profits, businesses and organization that serve similar populations with complimentary services that address the needs directly impacting job seekers (food and housing security, literacy, etc.). Through active involvement in local Chambers of commerce and other trade groups, Goodwill brings awareness and connects directly with potential referral and employer partners. In addition, Goodwill participates in the Virginia Goodwill Network and Mid-Atlantic Goodwill Industries Coalition (MAGIC) where best practices are shared and opportunities for larger outreach efforts (statewide, etc.) are discussed. Lastly, Goodwill is active across many social media platforms and their goodwillvirginia.org website, where information, stories and successes are shared with the community and stakeholders.
Adaptability Story 30/30 points Adaptability Story 30/30 points
The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.
In late 2022, Goodwill officially launched Goodwill Academy of Virginia. The pandemic highlighted a key issue in traditional workforce development services, that job seekers often had to choose between their paying job or participating in classes or training. With the need for stable income paramount, Goodwill introduced a solution. Goodwill Academy bridges this gap by providing paid, on-the-job training to individuals facing barriers to employment. No longer having to choose between paying bills or growing in their careers, individuals can work towards their career goals while providing for themselves and their families. In addition, individuals work 1:1 with a Career Advisor to identify their longer-term career goals and aspirations while putting together a plan and supports to reach those goals.
Impact & Results
Accountability & Finance
Culture & Community
Leadership & Adaptability
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