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6301 MIDLOTHIAN TPKE
Richmond VA 23225-5707
Richmond VA | IRS ruling year: 1946 | EIN: 54-0455395
TO PROVIDE WORKFORCE DEVELOPMENT SERVICES FOR INDIVIDUALS FACING CHALLENGES TO WORK.
Great
This charity's score is 100%, earning it a Four-Star rating. If this organization aligns with your passions and values, you can give with confidence.
This overall score is calculated from multiple beacon scores: 95% Accountability & Finance, 5% Culture & Community. Learn more about our criteria and methodology.
We recognize that not all metrics and beacons equally predict a charity’s success. The percentage each beacon contributes to the organization’s overall rating depends on the number of beacons an organization has earned.
Use the tool below to select different beacons to see how the weighting shifts when only one, two, or three beacons are earned.
Rating histories are available for a growing number of rated organizations. Check back later to see if this organization has a rating history!
The IRS is significantly delayed in processing nonprofits' annual tax filings (Forms 990). As a result, the Accountability & Finance score for Goodwill of Central and Coastal Virginia Inc. is outdated and the overall rating may not be representative of its current operations. Please check with the charity directly for any questions you may have.
Goodwill of Central and Coastal Virginia Inc. has earned a 100% for the Accountability & Finance beacon. See the metrics below for more information.
This beacon provides an assessment of a charity's financial health (financial efficiency, sustainability, and trustworthiness) and its commitment to governance practices and policies.
This Accountability & Finance score represents IRS Form 990 data up until FY 2019, which is the most recent Form 990 currently available to us.
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Full Credit
Partial Credit
No Credit
Not ApplicableBoard Composition - 20/20 - 25/25 ptsBoard Composition - 20/20 - 25/25 pts
Charity Navigator looks for at least 3 board members, with more than 50% of those members identified as independent (not salaried).
The presence of an independent governing body is strongly recommended by many industry professionals to allow for full deliberation and diversity of thinking on governance and other organizational matters.
Source: IRS Form 990
Independent Audit or Financial Review - Audited - 20/20 ptsIndependent Audit or Financial Review - Audited - 20/20 pts
An Audit, Review, or Compilation provides important information about financial accountability and accuracy. Organizations are scored based on their Total Revenue Amount:
| Total Revenue Amount | Expectation to Receive Credit |
|---|---|
| $1 million or higher | Expected to complete an audit |
| $500,000 - $1 million | Expected to complete an audit, review, or compilation |
| Less than $500,000 | No expectation (removed from scoring methodology) |
Source: IRS Form 990
Conflict of Interest Policy - Listed - 3/3 ptsConflict of Interest Policy - Listed - 3/3 pts
Charity Navigator looks for the existence of a conflict of interest policy on the Form 990 as an accountability and transparency measure.
This policy protects the organization and by extension those it serves, when it is considering entering into a transaction that may benefit the private interest of an officer, director and/or key employee of the organization.
Source: IRS Form 990
Board Meeting Minutes - Documented - 3/3 ptsBoard Meeting Minutes - Documented - 3/3 pts
Charity Navigator looks to confirm on the Form 990 that the organization has this process in place as an accountability and transparency measure.
An official record of the events that take place during a board meeting ensures that a contemporaneous document exists for future reference.
Source: IRS Form 990
Document Retention and Destruction - Listed - 3/3 ptsDocument Retention and Destruction - Listed - 3/3 pts
Charity Navigator looks for the existence of a document retention and destruction policy per the Form 990 as an accountability and transparency measure.
This policy establishes guidelines for the handling, backing up, archiving and destruction of documents. These guidelines foster good record keeping procedures that promote data integrity.
Source: IRS Form 990
Whistleblower Policy - Listed - 3/3 ptsWhistleblower Policy - Listed - 3/3 pts
Charity Navigator looks for the existence of a whistleblower policy per the Form 990 as an accountability and transparency measure.
This policy outlines procedures for handling employee complaints, as well as a confidential way for employees to report financial or other types of mismanagement.
Source: IRS Form 990
Website - Listed - 3/3 ptsWebsite - Listed - 3/3 pts
Charity Navigator looks for a website on the Form 990 as an accountability and transparency metric.
Nonprofits act in the public trust and reporting publicly on activities is an important component.
Source: IRS Form 990
Full CreditPartial CreditNo CreditNot ApplicableLiabilities to Assets Ratio - 34.16% - 15/15 ptsLiabilities to Assets Ratio - 34.16% - 15/15 pts
The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990). This ratio is an indicator of an organization’s solvency and/or long-term sustainability.
| Liabilities to Assets Ratio | Amount of Credit Received |
|---|---|
| Less than 50% | Full Credit |
| 50% - 59.9% | Partial Credit |
| 60% or more | No Credit |
Source: IRS Form 990
Program Expense Ratio - 92.03% - 25/25 ptsProgram Expense Ratio - 92.03% - 25/25 pts
The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s). This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver.
| Program Expense Percentage | Amount of Credit Received |
|---|---|
| 70% or higher | Full Credit |
| 60% - 69.9% | Partial Credit |
| 50% - 59.9% | Zero Points for Program Expense Score |
| Below 50% | Zero Points for Both Program Expense AND Liabilities to Assets Scores |
Source: IRS Form 990
This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.
Presented here are up to five of this organization's highest compensated employees. This compensation data includes salary, cash bonuses, and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting
Source: IRS Form 990 (page 7), filing year 2019
Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website
Activities:
Aid to the handicapped (see also 031) (BMF activity code: 160)
Job training, counseling, or assistance (BMF activity code: 566)
Other school related activities (BMF activity code: 059)
Foundation Status:
Organization which receives a substantial part of its support from a governmental unit or the general public 170(b)(1)(A)(vi) (BMF foundation code: 15)
Affiliation:
Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)
The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to search for this organization's Forms 990 on the IRS website (if any are available). Simply enter the organization's name (Goodwill of Central and Coastal Virginia Inc.) or EIN (540455395) in the 'Search Term' field.
Not Currently Scored
Goodwill of Central and Coastal Virginia Inc. cannot currently be evaluated by our Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.
Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.
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Goodwill of Central and Coastal Virginia Inc. reported its three largest programs on its FY 2019 Form 990 as:
Spent in most recent FY
Percent of program expenses
WORKFORCE DEVELOPMENT SERVICES--GOODWILL PROVIDES PROGRAMS TO HELP CHANGE THE TRAJECTORY OF THE LIVES OF INDIVIDUALS WHO HAVE CHALLENGES SECURING AND/OR RETAINING EMPLOYMENT. IN 2019, GOODWILL SERVED ... (More)
WORKFORCE DEVELOPMENT SERVICES--GOODWILL PROVIDES PROGRAMS TO HELP CHANGE THE TRAJECTORY OF THE LIVES OF INDIVIDUALS WHO HAVE CHALLENGES SECURING AND/OR RETAINING EMPLOYMENT. IN 2019, GOODWILL SERVED 7,571 JOB SEEKERS AND HELPED PLACE 2,593 INTO EMPLOYMENT. THE ORGANIZATION ALSO PROVIDED ONGOING SERVICES TO 178 INDIVIDUALS WITH DISABILITIES. SERVICES ARE OFFERED AT NO CHARGE TO JOB SEEKERS AT FIVE GOODWILL-OPERATED COMMUNITY EMPLOYMENT CENTERS AND AT PARTNERS' SITES INCLUDING COMMUNITY COLLEGES AND SCHOOLS WITH LOW-INCOME POPULATIONS. SERVICES INCLUDE EMPLOYMENT SEARCH SUPPORT (CAREER ASSESSMENTS, RESUME WRITING, INTERVIEW COACHING); JOB READINESS TRAINING AND CERTIFICATION (SOFT SKILLS, TECHNICAL SKILLS, WORK/LIFE SKILLS) AND JOB PLACEMENT SERVICES (ON-SITE STAFFING AGENCY, JOBS DATABASE, HIRING EVENTS).SPECIALIZED PROGRAMS INCLUDE VOCATIONAL SERVICES FOR INDIVIDUALS WITH PHYSICAL AND/OR INTELLECTUAL DISABILITIES; RE-ENTRY FOR JUVENILES WHO HAVE EXPERIENCED INCARCERATION; CAREER READINESS FOR YOUTH WITH LIMITED PROSPECTS; AND INDIVIDUALS TRANSITIONING FROM PUBLIC ASSISTANCE TO SELF-SUFFICIENCY. PARTNERSHIPS WITH EMPLOYERS IN VARIOUS INDUSTRIES ENSURE A WIDE VARIETY OF JOB PLACEMENT OPPORTUNITIES. (Less)
Spent in most recent FY
Percent of program expenses
DONATED GOODS--THROUGH OUR DONATED GOODS SOCIAL ENTERPRISE, GOODWILL COLLECTS, PROCESSES AND RESELLS DONATED ITEMS IN ORDER TO PROVIDE AND SUSTAIN WORKFORCE DEVELOPMENT SERVICES. GOODWILL'S TERRITORY ... (More)
DONATED GOODS--THROUGH OUR DONATED GOODS SOCIAL ENTERPRISE, GOODWILL COLLECTS, PROCESSES AND RESELLS DONATED ITEMS IN ORDER TO PROVIDE AND SUSTAIN WORKFORCE DEVELOPMENT SERVICES. GOODWILL'S TERRITORY ENCOMPASSES 39 CITIES AND COUNTIES IN WHICH WE OPERATE 3 (Less)
Spent in most recent FY
Percent of program expenses
COMMERCIAL AND GOVERNMENT SERVICES--GOODWILL PROVIDES JOB TRAINING AND EMPLOYMENT TO PEOPLE WITH DISABILITIES AND OTHER CHALLENGES THROUGH ITS RELATED ENTITY, GOODWILL SERVICES, INC. (GSI), WHICH PROV ... (More)
COMMERCIAL AND GOVERNMENT SERVICES--GOODWILL PROVIDES JOB TRAINING AND EMPLOYMENT TO PEOPLE WITH DISABILITIES AND OTHER CHALLENGES THROUGH ITS RELATED ENTITY, GOODWILL SERVICES, INC. (GSI), WHICH PROVIDES SERVICES UNDER CONTRACTS WITH GOVERNMENT AND COMMER (Less)
Goodwill of Central and Coastal Virginia Inc. has earned a 100% for the Culture & Community beacon. See the metrics below for more information.
This beacon provides an assessment of the organization's culture and connectedness to the community it serves.
Learn more
Full CreditPartial CreditNo CreditNot ApplicableConstituent Feedback - Data Available - 100/100 ptsConstituent Feedback - Data Available - 100/100 pts
100% of beacon score
This organization reported that it is collecting feedback from the constituents and/or communities it serves. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.
How is your organization collecting feedback from the people you serve?
Focus groups or interviews (by phone or in person), Paper surveys, Case management notes
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To strengthen relationships with the people we serve
With whom does your organization share the feedback you got from the people you serve?
The people we serve, Our staff, Our board, Our funders, Our community partners
What challenges does your organization face in collecting feedback from the people you serve?
It is difficult to get the people we serve to respond to requests for feedback, We don't have the right technology to collect and aggregate feedback efficiently, Staff find it hard to prioritize feedback collection and review due to lack of time
Briefly describe a recent change that your organization made in response to feedback from the people you serve.
We changed the operating hours of our stores to be responsive to the feedback received from associates.
Equity Practices - No Data Available - UnscoredEquity Practices - No Data Available - Unscored
This organization has not provided information regarding the Equity Practices it is presently implementing. As such, the organization has not earned a score on this metric. Charity Navigator believes nonprofit organizations implementing effective equity policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.
Goodwill of Central and Coastal Virginia Inc. cannot currently be evaluated by our Leadership & Adaptability methodology because we have not received data from the charity regarding its leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes.
Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.
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Impact & Results
Accountability & Finance
Culture & Community
Leadership & Adaptability
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