Mission: Water Mission is a nonprofit Christian engineering organization that designs, builds, and implements safe water, sanitation, and hygiene (WASH) solutions for people  ... (More)

Water Mission is a 501(c)(3) organization, with an IRS ruling year of 2001, and donations are tax-deductible.

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Contact Information

  http://www.watermission.org/

 1150 Molly Greene Way
Building 1605
North Charleston SC 29405 

  P.O. Box 71489
North Charleston SC 29415

  843-769-7395


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Star Rating System by Charity Navigator


Charity Navigator evaluates a nonprofit organization’s financial health including measures of stability, efficiency and sustainability. We also track accountability and transparency policies to ensure the good governance and integrity of the organization.




Exceptional

This charity's score is 98.23, earning it a 4-Star rating. Donors can "Give with Confidence" to this charity. 

This score is calculated from two sub-scores:

This score represents Form 990 data from 2019. More recent filing data is available, but it has not been factored into this score, due to COVID-19's effect on this organization.

View this organization’s historical ratings.

Rating update postponed due to COVID-19's impact on this organization. View Water Mission's response.


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Star Rated Report

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Program Expense

Program Expense Ratio

88.0%


The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s).


This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver. Dividing a charity's average program expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Administrative Expenses

3.7%


As reported by charities on their IRS Form 990, this measure reflects what percent of its total budget a charity spends on overhead, administrative staff and associated costs, and organizational meetings. Dividing a charity's average administrative expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Fundraising Expenses

8.1%


This measure reflects what a charity spends to raise money. Fundraising expenses can include campaign printing, publicity, mailing, and staffing and costs incurred in soliciting donations, memberships, and grants. Dividing a charity's average fundraising expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Liabilities to Assets Ratio

5.3%


The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990).


Part of our goal in rating the financial performance of charities is to help donors assess the financial capacity and sustainability of a charity. As do organizations in other sectors, charities must be mindful of their management of total liabilites in relation to their total assets. This ratio is an indicator of an organization’s solvency and or long term sustainability. Dividing a charity's total liabilities by its total assets yields this percentage.


Source: IRS Form 990

Fundraising Efficiency

$0.07


The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.


Source: IRS Form 990

Working Capital Ratio

1.08 years


Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed Form 990. We include in a charity's working capital unrestricted and temporarily restricted net assets, and exclude permanently restricted net assets. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.


Source: IRS Form 990

Program Expense Growth

18.77%


We compute the average annual growth of program expenses using the following formula: [(Yn/Y0)(1/n)]-1, where Y0 is a charity's program expenses in the first year of the interval analyzed, Yn is the charity's program expenses in the most recent year, and n is the interval of years passed between Y0 and Yn.


Source: IRS Form 990

Governance


Charity Navigator looks to confirm on the Form 990 that the organization has these governance practices in place.


Sources Include: IRS Form 990

Governance:
Independent Voting Board Members  ... (More)
No Material Diversion of Assets ... (More)

A diversion of assets – any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft – can seriously call into question a charity's financial integrity. We check the charity's last two Forms 990 to see if the charity has reported any diversion of assets. If the charity does report a diversion, then we check to see if it complied with the Form 990 instructions by describing what happened and its corrective action. This metric will be assigned to one of the following categories:

  • Full Credit: There has been no diversion of assets within the last two years.

  • Partial Credit: There has been a diversion of assets within the last two years and the charity has used Schedule O on the Form 990 to explain: the nature of the diversion, the amount of money or property involved and the corrective action taken to address the matter. In this situation, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: There has been a diversion of assets within the last two years and the charity's explanation on Schedule O is either non-existent or not sufficient. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Audited Financials Prepared by Independent Accountant ... (More)

Audited financial statements provide important information about financial accountability and accuracy. They should be prepared by an independent accountant with oversight from an audit committee. (It is not necessary that the audit committee be a separate committee. Often at smaller charities, it falls within the responsibilities of the finance committee or the executive committee.) The committee provides an important oversight layer between the management of the organization, which is responsible for the financial information reported, and the independent accountant, who reviews the financials and issues an opinion based on its findings. We check the charity's Form 990 reporting to see if it meets this criteria.

  • Full Credit: The charity's audited financials were prepared by an independent accountant with an audit oversight committee.

  • Partial Credit: The charity's audited financials were prepared by an independent accountant, but it did not have an audit oversight committee. In this case, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: The charity did not have its audited financials prepared by an independent accountant. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Does Not Provide Loan(s) to or Receive Loan(s) From Related Parties ... (More)
Documents Board Meeting Minutes ... (More)
Distributes 990 to Board Before Filing ... (More)
Compensates Board ... (More)

Policies


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization has these policies in place.


Sources Include: IRS Form 990 and organization's website

Policies:
Conflict of Interest  ... (More)
Whistleblower ... (More)
Records Retention and Destruction ... (More)
CEO Compensation Process ... (More)
Donor Privacy ... (More)

Donors have expressed extreme concern about the use of their personal information by charities and the desire to have this information kept confidential. The exchanging and sale of lists for telemarketing and the mass distribution of "junk mail," among other things, can be minimized if the charity assures the privacy of its donors. Privacy policies are assigned to one of the following categories:

  • Yes: This charity has a written donor privacy policy published on its website, which states unambiguously that (1) it will not share or sell a donor's personal information with anyone else, nor send donor mailings on behalf of other organizations or (2) it will only share or sell personal information once the donor has given the charity specific permission to do so.

  • Opt-out: The charity has a written privacy policy published on its website which enables donors to tell the charity to remove their names and contact information from lists the charity shares or sells. How a donor can have themselves removed from a list differs from one charity to the next, but any and all opt-out policies require donors to take specific action to protect their privacy.
  • No: This charity either does not have a written donor privacy policy in place to protect their contributors' personal information, or the existing policy does not meet our criteria.

The privacy policy must be specific to donor information. A general website policy which references "visitor" or "user" personal information will not suffice. A policy that refers to donor information collected on the website is also not sufficient as the policy must be comprehensive and applicable to both online and offline donors. The existence of a privacy policy of any type does not prohibit the charity itself from contacting the donor for informational, educational, or solicitation purposes.

(Less)

Transparency


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization makes this information easily accessible.


Sources Include: IRS Form 990 and organization's website

Transparency:
CEO Salary Listed on 990 ... (More)
Board of Directors Listed on Website ... (More)
Key Staff Listed on Website ... (More)
Audited Financial Statements on Website ... (More)
Form 990 Available on Website ... (More)

Additional Information

Unscored

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Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

Presented here are this organizations key compensated staff members as identified by our analysts. This compensation data includes salary, cash bonuses and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting



George C. Greene, Chief Executive Officer and Founder

$0 (0.00% of Total Expenses)


George C. Greene, President, COO

$144,737 (0.63% of Total Expenses)


Current CEO and Board Chair can be found in the Leadership & Adaptability report below.

Source: IRS Form 990 (page 7), filing year 2020

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activities:

Activity data not reported from the IRS


Foundation Status:

Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi) (BMF foundation code: 15)


Affiliation:

Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

This organization was impacted by COVID-19 in a way that effected their financial health in 2020. This normally would have reduced their star rating. Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them, and doing this pauses our revision of their rating. Charities may submit their own pandemic responses through their nonprofit portal.


Water Mission reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Fundraising Capacity

  • Revenue

  • Staffing

  • Administrative Capacity

  • Balance Sheet


How COVID-19 impacted the organization's operations financially:

Water Mission was in a healthy financial position entering 2020. When pandemic-related shutdowns began in the U.S., we immediately implemented measures to reduce expenses. Water Mission initially applied for a federal Paycheck Protection Program (PPP) loan but saw income quickly increase in the following weeks. We decided to return the PPP funds to allow organizations facing greater difficulty to weather the pandemic. We ended our 2020 fiscal year on a strong note. However, as we entered 2021, we saw an impact on our revenue and balance sheet. We experienced a decrease in revenue from certain initiatives throughout the year (i.e., special events), where COVID-19 had a negative impact on our restricted and unrestricted cash balances. Most of our work happens in developing countries where changing travel restrictions delayed progress on new safe water projects. We could not use restricted funds as initially planned. These delays resulted in increased use of unrestricted funds.


How COVID-19 impacted the organization's delivery of programs:

While continuing to implement safe water projects, we initiated a global disaster response to COVID-19. This effort included installing more than 8,550 handwashing stations and preventative WASH training with safety procedures and policies to keep staff and the communities we serve safe. Water Mission's safe water projects save lives every day. More than 300 global field staff continued providing uninterrupted, essential, safe water service operations for refugees and vulnerable communities throughout the pandemic. However, our international field staff faced many obstacles, including temporary shutdowns due to travel restrictions and supply disruptions. Despite these obstacles, our team was resilient, allowing us to serve nearly 1.6 million people worldwide with safe water, sanitation, and hygiene solutions.


How this organization adapted to changing conditions caused by COVID-19:

All U.S. staff transitioned to remote work in mid-March 2020. We briefly slowed our hiring pace as we assessed any potential impact on our operations while filling critical positions. Initially, we experienced increased COVID-19 designated income funding our ability to respond globally to COVID-19. These restricted funds positively affected our finances and created new growth opportunities. However, pandemic-related restrictions did have an impact on our ability to work on safe water and WASH projects due to increased challenges carrying into 2021. As we entered the 2021 fiscal year, the after-effects of COVID-19 were realized, resulting in decreased revenue and a change on our balance sheets. Even in 2021, the world continues to struggle with ongoing challenges related to COVID-19. While we continue to respond, there is no longer substantial designated income coming in to support our COVID-19 related activities.


Innovations the organization intends to continue permanently after the pandemic:

Our experiences during the pandemic confirmed the ability for select positions to work remotely. Allowing for remote-based work enabled us to tap into a larger pool of candidates for U.S.-based recruitment. We now offer more diverse work options for our U.S. employees with remote, office, and flexible roles. Remote work arrangements also created efficiencies, including less travel for staff and implementing enterprise use of Microsoft Teams. The world continues to adjust to an increasing acceptance of virtual work, events, and connections. Our organization has embraced the changes with this shift, including the use of virtual opportunities to connect with our global partners.


Historical Ratings

Date PublishedForm 990 FYEOverall ScoreOverall Rating
Rating Version: 2.1
10/1/20202019 98.23
8/1/20192018 100.00
8/1/20182017 92.92
10/1/20172016 92.68
9/1/20172016 92.15

This organization received multiple star ratings within this fiscal year, due to an update to it's Accountability and Transparency data and/or the receipt of an amended Form 990.

7/1/20162015 92.06
6/1/20162014 94.23
Rating Version: 2.0
11/1/20152014 93.00
11/1/20142013 92.48
6/1/20132012 94.49
4/1/20122011 93.31
9/20/20112009 94.34
Rating Version: 1.0
3/1/20112009 93.06
12/1/20092008 96.02
12/1/20082007 95.72
12/1/20072006 98.13
2/1/20072005 98.92

...   Impact & Results


This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.


Impact & Results Score

Not Currently Scored

Water Mission cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.

Learn more about Impact & Results.


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Additional Information

Unscored

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Largest Programs

Largest Programs



Water Mission reported its three largest programs on its FY 2020 Form 990 as:


$16,022,821

Spent in most recent FY

61%

Percent of program expenses


SUSTAINABLE WATER PROGRAMS: WATER MISSION TAKES A COMPREHENSIVE APPROACH TO COMBATING THE GLOBAL WATER CRISIS BY PROVIDING SAFE WATER, SANITATION, AND HYGIENE (WASH) SOLUTIONS FOR PEOPLE IN DEVELOPING ... (More)


$6,888,503

Spent in most recent FY

26%

Percent of program expenses


DISASTER RESPONSE: RELIEF AND RESILIENCE: WATER MISSION HAS PROVIDED RELIEF FOLLOWING MORE THAN 50 NATURAL AND HUMANITARIAN DISASTERS. WATER MISSION'S TECHNICAL EXPERTISE INFORMS THE CREATION OF INNOV ... (More)


$3,246,588

Spent in most recent FY

12%

Percent of program expenses


SERVING REFUGEE POPULATIONS: IN 2020, THE GLOBAL REFUGEE POPULATION SWELLED FROM 70 MILLION TO 80 MILLION PEOPLE. WATER MISSION'S GLOBAL TEAMS SERVED MORE THAN 600,000 REFUGEES AND DISPLACED PERSONS F ... (More)


...   Leadership & Adaptability


This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.


Leadership & Adaptability Score

100

out of 100

The score earned by Water Mission is a passing score. This score has no effect on the organization's Star Rating.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.


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Leadership & Adaptability Report

100

of 100 points

Mission

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission


Our mission is to honor God by developing, implementing, and sharing best-in-class safe water solutions that transform as many lives as possible, as quickly as possible.


Source: Nonprofit submitted responses

Vision

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.


Our vision is that all people have safe water and an opportunity to experience God's love.


Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.


Goal One: Impact the lives of 2.25 million people by 2023 through safe water development projects and the Rural Water Cooperative while providing the opportunity to experience God’s love to communities in need.

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Goal Two: Reach survivors of natural and disasters and humanitarian crises with access to safe water, sanitation, and hygiene solutions while continuing to develop a best-in-class disaster response program.

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Goal Three: Ensure we have the financial resources available to achieve our goals through increased strategic revenue-generating initiatives and managing expenses.

Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).


Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development


Describe an investment in leadership

At Water Mission, our values of love, excellence, and integrity guide our strategy, culture, and daily decisions as we pursue our mission and vision. Each year, we dedicate time and resources to building upon our culture of servant leadership. We employ a formal leadership development program, Lead Like Jesus, which encourages all staff to live out our values through servant leadership. The program features ongoing training and biweekly dedicated time for staff fellowship. We have also invested in building Water Mission University, our online training program. In the coming year, we are initiating a global leadership development training for our staff in partnership with LifeShape called "The Leader's Journey." We invested in two new management positions to help guide, implement, and sustain this training with our global staff. Our team will begin the program with the first training module, called “Lead Self,” which introduces the foundations for being a great leader.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.


This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Thought Leadership

  • Raising Awareness

  • Community Building

What are this organization’s external mobilizaton efforts?

Our ongoing advocacy efforts are focused on educating advocates; maximizing our impact; and attracting new corporate, institutional, and individual partners. We achieve this through a comprehensive advocacy effort that includes marketing, public relations, and communications. Our external mobilization efforts include global media relations; expanding our online communities through social media; and cultivating deeper relationships with our constituents by sharing inspiring stories of impact. We also host in-person and virtual events, and support volunteer-driven Walk for Water events around the world. Our team regularly participates as thought leaders sharing technical knowledge and expertise in networks and conferences. We also pursue strategic partnerships to expand the impact of our safe water work in community development and disaster response. This comprehensive approach engages, informs, and invites audiences to join us in the collective effort to end the global water crisis.

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.


For fiscal year 2020, we set an ambitious goal: to serve more than 800,000 people with safe water, sanitation, and hygiene (WASH) solutions. It was our highest target to date. Amid an unusually difficult year, we exceeded this vision serving more than 1.6 million people around the world. We responded to the COVID-19 pandemic, providing safe water, handwashing stations, and hygiene education to vulnerable communities. While these initiatives were Water Mission's priority, we also continued to support efforts associated with engineering innovation, disaster response, and community development. Water Mission celebrated several milestones during fiscal year 2020. In Honduras, we installed the 1,000th latrine associated with the Safe Water Western Honduras initiative. In Uganda, we ensured reliable access to safe water was made available to over 460,000 refugees—an increase of more than 40% from 2019. Our groundbreaking technical guide for the design and installation of solar-powered water systems, written in partnership with UNICEF, was translated to allow for greater accessibility. And although our Walk for Water events were held virtually, people joined us from 35 countries—more than ever before. We also launched the Global Water Center, a new nonprofit in the WASH sector focused on eradicating the global water crisis by driving collaboration around standards, accountability, and transparency. The Global Water Center has started the process of convening safe water organizations, corporate partners, and governmental agencies to work together to accelerate an end to the global water crisis. The immediate focus is establishing standards and developing an industry-wide remote monitoring platform to facilitate transparency and outcome-based accountability. Amid all this exciting activity, we remain focused on our vision: that all people have safe water and an opportunity to experience God's love. We will continue building on this work until our vision is a reality.

Source: Nonprofit submitted responses

Additional Information

Unscored

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Organization Leadership

Organization Leadership


George C. Greene IV, PE

CEO and President

George C. Greene III, PhD, PE

Executive Chair, Co-founder

...   Culture & Community


This score provides an assessment of the organization's engagement with the constituents it serves, a practice we term Constituent Feedback. When organizations listen to constituents, they are able to better deliver on programs and meet the needs of stakeholders. A future version of this Beacon will also assess an organization's people operations and its Diversity, Equity and Inclusion (DEI) metrics.


Culture & Community Score

Not Currently Scored

Water Mission is currently not eligible for a Culture & Community score because we have not received its Constituent Feedback data. Nonprofit organizations are encouraged to fill out the How We Listen section of their Candid profile. This data will provide the basis for the initial evaluation of Culture & Community.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.


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Culture & Community Report

Unscored

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Constituent Feedback

Constituent Feedback


Constituent Feedback and Listening Practice data are not available for this organization. Nonprofit organizations are encouraged to fill out the How We Listen section of their Candid profile. This data will provide the basis for the initial evaluation of Culture & Community.


Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective. We award every nonprofit that completes the Candid survey full credit for this Beacon, in recognition of their willingness to publicly share this information with the nonprofit and philanthropic communities. Although the data is not evaluated for quality at this time, future iterations of this Beacon will include third party or other data that will serve to validate the information provided by the nonprofit.

Analysis and Research


Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Our partnership with Feedback Labs and Guidestar by Candid, and other partners including Fund for Shared Insight, GlobalGiving, and Keystone Accountability, enables us to launch the first version of this beacon with Constituent Feedback information collected on Candid's site.


Feedback practices have been shown to support better Diversity, Equity, and Inclusion outcomes, an essential area of assessment that we intend to further expand and develop in the future. Feedback Labs has documented several studies which indicate that beyond achieving organizational goals, nonprofits that are attentive and responsive to concerns and ideas raised by beneficiaries establish stronger relationships with the people they serve, promote greater equity, and empower constituents in ways that can help to ensure better long-term outcomes. You can find resources to help nonprofits improve their feedback practices here.

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