Mission: Our mission is to create and support one-to-one mentoring relationships that ignite the power and promise of youth.

Our vision is that all youth achieve their full potential.

Big Brothers Big Sisters of Tampa Bay is part of the nation's largest donor and volunteer-supported mentoring network and holds itself accountable for children in its program to achieve measurable outcomes, such as educational success, avoidance of risky behaviors, higher aspirations, greater confidence, and better relationships. In 2020, nearly 2,400 children were paired with mentors in Hillsborough, Citrus, Pinellas, Pasco, Polk Hernando, Sumter, and Alachua counties.

Big Brothers Big Sisters of Tampa Bay is a 501(c)(3) organization, with an IRS ruling year of 1982, and donations are tax-deductible.

Is this your nonprofit? Access your Star Rating Portal to submit data and edit your profile.


Contact Information

  http://www.bbbstampabay.org/

  5555 West Waters Ave
Suite 607
Tampa FL 33634 

   Mail donations to:
P.O. Box 21744
Tampa FL 33622

  813-769-3600


You are viewing this organization's new Charity Navigator profile page. To view the legacy version, click here.

Star Rating System by Charity Navigator


Charity Navigator evaluates a nonprofit organization’s financial health including measures of stability, efficiency and sustainability. We also track accountability and transparency policies to ensure the good governance and integrity of the organization.




Good

This charity's score is 86.67, earning it a 3-Star rating. Donors can "Give with Confidence" to this charity. 

This score is calculated from two sub-scores:

This score represents Form 990 data from 2019. More recent filing data is available, but it has not been factored into this score, due to COVID-19's effect on this organization.

View this organization’s historical ratings.

Rating update postponed due to COVID-19's impact on this organization. View Big Brothers Big Sisters of Tampa Bay's response.


Back to Overall

Star Rated Report

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Program Expense

Program Expense Ratio

83.7%


The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s).


This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver. Dividing a charity's average program expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Administrative Expenses

5.3%


As reported by charities on their IRS Form 990, this measure reflects what percent of its total budget a charity spends on overhead, administrative staff and associated costs, and organizational meetings. Dividing a charity's average administrative expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Fundraising Expenses

10.8%


This measure reflects what a charity spends to raise money. Fundraising expenses can include campaign printing, publicity, mailing, and staffing and costs incurred in soliciting donations, memberships, and grants. Dividing a charity's average fundraising expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Liabilities to Assets Ratio

18.6%


The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990).


Part of our goal in rating the financial performance of charities is to help donors assess the financial capacity and sustainability of a charity. As do organizations in other sectors, charities must be mindful of their management of total liabilites in relation to their total assets. This ratio is an indicator of an organization’s solvency and or long term sustainability. Dividing a charity's total liabilities by its total assets yields this percentage.


Source: IRS Form 990

Fundraising Efficiency

$0.14


The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.


Source: IRS Form 990

Working Capital Ratio

0.33 years


Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed Form 990. We include in a charity's working capital unrestricted and temporarily restricted net assets, and exclude permanently restricted net assets. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.


Source: IRS Form 990

Program Expense Growth

3.04%


We compute the average annual growth of program expenses using the following formula: [(Yn/Y0)(1/n)]-1, where Y0 is a charity's program expenses in the first year of the interval analyzed, Yn is the charity's program expenses in the most recent year, and n is the interval of years passed between Y0 and Yn.


Source: IRS Form 990

Governance


Charity Navigator looks to confirm on the Form 990 that the organization has these governance practices in place.


Sources Include: IRS Form 990

Governance:
Independent Voting Board Members  ... (More)
No Material Diversion of Assets ... (More)

A diversion of assets – any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft – can seriously call into question a charity's financial integrity. We check the charity's last two Forms 990 to see if the charity has reported any diversion of assets. If the charity does report a diversion, then we check to see if it complied with the Form 990 instructions by describing what happened and its corrective action. This metric will be assigned to one of the following categories:

  • Full Credit: There has been no diversion of assets within the last two years.

  • Partial Credit: There has been a diversion of assets within the last two years and the charity has used Schedule O on the Form 990 to explain: the nature of the diversion, the amount of money or property involved and the corrective action taken to address the matter. In this situation, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: There has been a diversion of assets within the last two years and the charity's explanation on Schedule O is either non-existent or not sufficient. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Audited Financials Prepared by Independent Accountant ... (More)

Audited financial statements provide important information about financial accountability and accuracy. They should be prepared by an independent accountant with oversight from an audit committee. (It is not necessary that the audit committee be a separate committee. Often at smaller charities, it falls within the responsibilities of the finance committee or the executive committee.) The committee provides an important oversight layer between the management of the organization, which is responsible for the financial information reported, and the independent accountant, who reviews the financials and issues an opinion based on its findings. We check the charity's Form 990 reporting to see if it meets this criteria.

  • Full Credit: The charity's audited financials were prepared by an independent accountant with an audit oversight committee.

  • Partial Credit: The charity's audited financials were prepared by an independent accountant, but it did not have an audit oversight committee. In this case, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: The charity did not have its audited financials prepared by an independent accountant. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Does Not Provide Loan(s) to or Receive Loan(s) From Related Parties ... (More)
Documents Board Meeting Minutes ... (More)
Distributes 990 to Board Before Filing ... (More)
Compensates Board ... (More)

Policies


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization has these policies in place.


Sources Include: IRS Form 990 and organization's website

Policies:
Conflict of Interest  ... (More)
Whistleblower ... (More)
Records Retention and Destruction ... (More)
CEO Compensation Process ... (More)
Donor Privacy ... (More)

Donors can be reluctant to contribute to a charity when their name, address, or other basic information may become part of donor lists that are exchanged or sold, resulting in an influx of charitable solicitations from other organizations. Our analysts check the charity's website to see if the organization has a donor privacy policy in place and what it does and does not cover. Privacy policies are assigned to one of the following categories:

  • Yes: This charity has a written donor privacy policy published on its website, which states unambiguously that (1) it will not share or sell a donor's personal information with anyone else, nor send donor mailings on behalf of other organizations or (2) it will only share or sell personal information once the donor has given the charity specific permission to do so.

  • Opt-out: The charity has a written privacy policy published on its website which enables donors to tell the charity to remove their names and contact information from lists the charity shares or sells. How a donor can have themselves removed from a list differs from one charity to the next, but any and all opt-out policies require donors to take specific action to protect their privacy.
  • No: This charity either does not have a written donor privacy policy in place to protect their contributors' personal information, or the existing policy does not meet our criteria.

The privacy policy must be specific to donor information. A general website policy which references "visitor" or "user" personal information will not suffice. A policy that refers to donor information collected on the website is also not sufficient as the policy must be comprehensive and applicable to both online and offline donors. The existence of a privacy policy of any type does not prohibit the charity itself from contacting the donor for informational, educational, or solicitation purposes.

(Less)

Transparency


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization makes this information easily accessible.


Sources Include: IRS Form 990 and organization's website

Transparency:
CEO Salary Listed on 990 ... (More)
Board of Directors Listed on Website ... (More)
Key Staff Listed on Website ... (More)
Audited Financial Statements on Website ... (More)
Form 990 Available on Website ... (More)

Additional Information

Unscored

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Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

Presented here are this organizations key compensated staff members as identified by our analysts. This compensation data includes salary, cash bonuses and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting



Stephen A. Koch, President, CEO

$165,463 (3.19% of Total Expenses)


Current CEO and Board Chair can be found in the Leadership & Adaptability report below.

Source: IRS Form 990 (page 7), filing year 2020

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activities:

Combat juvenile delinquency (BMF activity code: 328)

Other youth organization or activities (BMF activity code: 349)


Foundation Status:

Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi) (BMF foundation code: 15)


Affiliation:

Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

This organization was impacted by COVID-19 in a way that effected their financial health in 2020. This normally would have reduced their star rating. Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them, and doing this pauses our revision of their rating. Charities may submit their own pandemic responses through their nonprofit portal.


Big Brothers Big Sisters of Tampa Bay reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Fundraising Capacity

  • Revenue

  • Staffing

  • Balance Sheet


How COVID-19 impacted the organization's operations financially:

We converted our indoor fundraisers to being virtual (e.g. our in-person gala grossed $725,929 in 2019, grossed $388,362 when virtual in 2020, and grossed $445,880 in 2021 when a hybrid in-person/virtual gala.) We received a $748,998 PPP Loan in April 2020 that increased cash flow and allowed us to retain staff. We ended our fiscal year on 8/31/2020 with a decrease in net assets of $416,439. That PPP loan was forgiven in November 2020, and we ended our next fiscal year with a $886,888 increase to net assets. We received a 2nd PPP Loan in the Spring of 2021 for $753,547, that allowed us to remain competitive with our salaries/benefits and was forgiven in the fall of 2021. We are estimating a $489,363 increase to net assets for our fiscal year ending on 8/31/2022. We have been able to continue to meet/exceed all of grant goals that depended upon making/retaining a certain number of Big/Little matches and achieved unexpected expense savings that increased our cash reserves.


How COVID-19 impacted the organization's delivery of programs:

COVID 19 caused our staff to begin working from home in mid-March of 2020, schools going virtual, and our business partners working from home, as well. As a result, we had to quickly pivot from offering all of our services in person, to doing so virtually. Almost all staff already had a cell phone and laptop from our agency, which helped with this transition. Thanks to readily available existing programs, we immediately began offering our Orientation and Training sessions for new volunteers virtually, but still interactive. We also started doing interviews and matching virtually, as well as match support thanks to changes in our standards implemented almost immediately by our national office. We have seen our existing Big/Little matches stay together longer, and the outcomes of our Littles remain strong. Still, the public’s concerns for their safety caused our number of new Big/Little matches to go down by more than 50% in 2020, which we are working to reverse.


How this organization adapted to changing conditions caused by COVID-19:

In March 2020 all of our services transitioned from in-person to being virtual (e.g., our Big Orientation & Training sessions for potential volunteers all went virtual but still interactive.) We also conducted virtual interviews with potential volunteers/families and even virtual match meetings though when possible match meetings were still done in person so long as CDC guidelines could be followed. We paused all in person outings between Bigs & Littles asking them to stay in touch virtually through phone calls, texts, facetime, zoom, and so forth. We were very proud of the way our volunteer Bigs ‘stepped up to the plate’ and kept in touch with their Littles. In August of 2020 we allowed our Community Based matches to begin again meeting in person, so long as the parent/guardian, Big, and Little all felt comfortable doing so and followed CDC guidelines. Our agency provided two-ply, washable face masks to all matches to aid in their ability to stay safe in their time together.


Innovations the organization intends to continue permanently after the pandemic:

We intend to continue offering virtual Orientation & Training sessions as on on-going option, as anyone from our 9 counties can participate without cost, and it has saved our staff a lot of time and expense from not having to drive. It has also allowed us to offer more trainings each week/month, which helps speed up the process for bringing in more volunteers. Our public in-person and virtual schedule for these sessions is updated regularly and is available at https://bbbstampabay.org/be-a-big/. Also, many of our agency staff are continuing to work from home for part of their time, which we plan to continue to allow as long as agency goals continue to be met. This has allowed our agency to save money by reducing our office space by 25% last fall. This also saves our staff money, by not having to buy increasingly expensive gas for their vehicles.


Historical Ratings

Date PublishedForm 990 FYEOverall ScoreOverall Rating
Rating Version: 2.1
6/1/20212019 86.67
9/1/20202019 86.38

This organization received multiple star ratings within this fiscal year, due to an update to its Accountability and Transparency data and/or the receipt of an amended Form 990.

11/1/20192018 88.66
12/1/20182017 88.09
5/1/20182017 86.06
12/1/20162015 91.99
6/1/20162014 90.60
Rating Version: 2.0
12/22/20152014 95.33
7/1/20152013 90.08
11/1/20132012 84.77
2/1/20132011 86.35
3/1/20122010 80.32
9/20/20112009 86.11
Rating Version: 1.0
11/1/20102009 76.08
2/1/20102008 87.85
11/1/20082007 88.52
12/1/20072006 75.64
2/1/20072005 79.59

Previous: Finance & Accountability  / Next: Leadership & Adaptability

...   Impact & Results


This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.


Impact & Results Score

Not Currently Scored

Big Brothers Big Sisters of Tampa Bay cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.

Learn more about Impact & Results.

Do you work at Big Brothers Big Sisters of Tampa Bay? Join the waitlist for an updated Impact & Results score.


Back to Overall

Additional Information

Unscored

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Largest Programs

Largest Programs



Big Brothers Big Sisters of Tampa Bay reported its largest program on its FY 2019 Form 990 as:


$4,391,078

Spent in most recent FY

100%

Percent of program expenses


Mentor Program


Previous: Impact & Results  / Next: Culture & Community

...   Leadership & Adaptability


This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.


Leadership & Adaptability Score

100

out of 100

The score earned by Big Brothers Big Sisters of Tampa Bay is a passing score. This score has no effect on the organization's Star Rating.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.


Back to Overall

Leadership & Adaptability Report

100

of 100 points

Mission

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission


Create and support one-to-one mentoring relationships that ignite the power and promise of youth.


Source: Nonprofit submitted responses

Vision

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.


All youth achieve their full potential.


Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.


Goal One: Increase marketing & volunteer recruitment, to get our number of new Big/Little matches up to the level we had pre-Covid (i.e., approximately 700 new matches in 2019, 324 in 2020 and 391 in 2021.)

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Goal Two: Continued focus on diversifying private & governmental funding sources, with increased attention on individual giving and making all grant goals, to end fiscal year with increase to net assets.

Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).


Goal Three: Increased focus on strategies to reward and retain high-performing staff, with continuing attention to issues relating to justice, equity, diversity & inclusion for staff and board.

Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).


Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development


Describe an investment in leadership

Over the past 18 months, we have invested in staff to participate in local countywide Leadership development programs throughout multiple counties of our service area. We remain invested in an external HR consultant, providing customized trainings for our organization on a variety of topics, from Leadership and Management focused sessions, to core Legal trainings, such as Harassment awareness to all levels of staff. We invested in sending multiple staff members to State, Regional, and National conferences, which not only provided an opportunity for open discussion and participation in professional trainings centered on mission relevant topics, but also an opportunity to network and learn from peers. We invested in staff completing University of South Florida’s Inclusive and Ethical leadership certificate program as well as their Equity and Inclusion in the Workplace certificate program and Marketing training classes.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.


This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Thought Leadership

  • Raising Awareness

  • Community Building

  • Policy Advocacy

What are this organization’s external mobilizaton efforts?

6 of our staff work full-time along with our CEO, other senior staff and board members to form partnerships with churches, businesses, civic organizations, city/county governments and others, to help bring in new Big Brother Big Sister (BBBS) volunteer mentors, refer children to us & provide us funding. We have formal partnerships with each school district in our 9 counties, to provide us child referrals as well as locations for our school-based mentoring program. Local ‘Y’s’ provide our Big/Little matches free memberships. The local Alpha Phi Alpha fraternity helps bring in more black Big Brothers, and Metro & Equality Florida provide LGBTQ+ training as well as bring in more LGBTQ volunteers. All 11 BBBS Florida agencies work collaboratively for funding from 4 state agencies. We also work closely with the largest 40 BBBS agencies in the nation on best practices for 1-to-1 mentoring, governance, fundraising and all areas of our operations.

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.


We have a saying at our agency that the only constant is change. However, another constant is to stay true to our mission at all times and to make decisions based on both the short-term and long-term impact of our decisions on the children and volunteers we serve. In March of 2020 we all had to adjust with the rest of the world to deal with the realities of COVID by making our mentoring services virtual, but as the impact of the pandemic eased we went back to having in-person mentoring meetings as safely as possible. The same is true for our fundraisers and other events, at least in part. We have adapted by learning to be even better listeners and even more respectful of different viewpoints….we have also learned on how to ask others to be more respectful toward us. As we started to see the impact of COVID on staff retention, we used some of our PPP loans to make reasonable adjustments to our salaries and salary ranges. We also made some overdue adjustments to our benefits, to make those more attractive. As we saw increases recently to gas prices due to Russian invasion of Ukraine, we raised our milage reimbursement up to the maximum allowed by the IRS. As we saw the negative impact of COVID on our number of new matches for the last two years, we have adjusted our spending priorities to focus more on marketing to increase the number of volunteers coming in to our agency as new Big Brothers and Big Sisters. For the first time ever, we are paying for radio ads and other external communications to get our messaging out about our need for new volunteers. The effects of this pandemic and other negative factors (e.g., the Russian Invasion, Racial Inequities, Inflation, Climate Change) on all youth are going to be long term, and we believe that positive, safe mentoring relationships will be even more valuable and important to them. In many cases, holding true to our values is the best way to deal with change.

Source: Nonprofit submitted responses

Additional Information

Unscored

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Organization Leadership

Organization Leadership


Stephen Koch

President, CEO

Tony Leavine

Board Chair

Previous: Leadership & Adaptability

...   Culture & Community


This score provides an assessment of the organization's culture and connectedness to the community it serves. Learn more about how and why we rate Culture & Community.


Culture & Community Score

95

out of 100

Big Brothers Big Sisters of Tampa Bay has earned a passing score. This score has no effect on the organization's Star Rating. The organization provided data about how it listens to constituents (Constituent Feedback) and its Diversity, Equity, & Inclusion (DEI) practices (see report below).

The Culture & Community Beacon is comprised of the following metrics:

  • Constituent Feedback: 100/100 (30% of beacon score)

  • Diversity, Equity, & Inclusion: 93/100 (70% of beacon score)


Back to Overall

Culture & Community Report

95

of 100 points

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Constituent Feedback

Diversity, Equity, & Inclusion

93/100 points

70% of beacon score


This organization's score of 93 is a passing score. The organization reported that it is implementing 8 diversity, equity and inclusion (DEI) practices. Charity Navigator believes nonprofit organizations implementing effective DEI policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.


View this organization's DEI Strategies


Methodology


We are utilizing data collected by Candid to document and assess the DEI practices implemented by the organization. Nonprofit organizations are encouraged to fill out the Equity Strategies section of their Candid profiles to receive a rating.


Learn more about the methodology.

Constituent Feedback

100/100 points

30% of beacon score


This organization reported that it is collecting feedback from the constituents and/or communities it serves. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.


View this organization's Constituent Feedback Practices




Methodology


We've partnered with Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.


Learn more about the methodology.

Analysis and Research


Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Below you can find more information about the metrics we currently evaluate in this beacon and their relevance to nonprofit performance.


Constituent Feedback


Diversity, Equity, and Inclusion

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