Mission: The goal of ECHO is to end hunger in unincorporated Hillsborough County.
Immediate hunger is addressed through a fully stocked food pantry. Each individual served through the pantry receives at least 20 pounds of food, consisting of fresh meat, produce, cheese, eggs, margarine, and canned goods. Families in crisis are also given full access to the 2000 square foot clothing room. Each family member is encouraged to take up to 7 outfits each.
Long term hunger is alleviated through stability programming such as: a vibrant job skills training program, GED instruction, and financial literacy resources.

ECHO of Brandon is a 501(c)(3) organization, with an IRS ruling year of 1992, and donations are tax-deductible.

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Contact Information

  http://echofl.org/

 507 North Parsons Avenue
Brandon FL 33510 

  813-685-0935


You are viewing this organization's new Charity Navigator profile page. To view the legacy version, click here.

Star Rating System by Charity Navigator


Charity Navigator evaluates a nonprofit organization’s financial health including measures of stability, efficiency and sustainability. We also track accountability and transparency policies to ensure the good governance and integrity of the organization.




Exceptional

This charity's score is 91.73, earning it a 4-Star rating. Donors can "Give with Confidence" to this charity. 

This score is calculated from two sub-scores:

This score represents Form 990 data from 2018, the latest year published by the IRS.

View this organization’s historical ratings.


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Star Rated Report

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Program Expense

Program Expense Ratio

92.5%


The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s).


This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver. Dividing a charity's average program expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Administrative Expenses

4.4%


As reported by charities on their IRS Form 990, this measure reflects what percent of its total budget a charity spends on overhead, administrative staff and associated costs, and organizational meetings. Dividing a charity's average administrative expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Fundraising Expenses

2.9%


This measure reflects what a charity spends to raise money. Fundraising expenses can include campaign printing, publicity, mailing, and staffing and costs incurred in soliciting donations, memberships, and grants. Dividing a charity's average fundraising expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Liabilities to Assets Ratio

0.0%


The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990).


Part of our goal in rating the financial performance of charities is to help donors assess the financial capacity and sustainability of a charity. As do organizations in other sectors, charities must be mindful of their management of total liabilites in relation to their total assets. This ratio is an indicator of an organization’s solvency and or long term sustainability. Dividing a charity's total liabilities by its total assets yields this percentage.


Source: IRS Form 990

Fundraising Efficiency

$0.03


The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.


Source: IRS Form 990

Working Capital Ratio

0.52 years


Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed Form 990. We include in a charity's working capital unrestricted and temporarily restricted net assets, and exclude permanently restricted net assets. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.


Source: IRS Form 990

Program Expense Growth

1.52%


We compute the average annual growth of program expenses using the following formula: [(Yn/Y0)(1/n)]-1, where Y0 is a charity's program expenses in the first year of the interval analyzed, Yn is the charity's program expenses in the most recent year, and n is the interval of years passed between Y0 and Yn.


Source: IRS Form 990

Governance


Charity Navigator looks to confirm on the Form 990 that the organization has these governance practices in place.


Sources Include: IRS Form 990

Governance:
Independent Voting Board Members  ... (More)
No Material Diversion of Assets ... (More)

A diversion of assets – any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft – can seriously call into question a charity's financial integrity. We check the charity's last two Forms 990 to see if the charity has reported any diversion of assets. If the charity does report a diversion, then we check to see if it complied with the Form 990 instructions by describing what happened and its corrective action. This metric will be assigned to one of the following categories:

  • Full Credit: There has been no diversion of assets within the last two years.

  • Partial Credit: There has been a diversion of assets within the last two years and the charity has used Schedule O on the Form 990 to explain: the nature of the diversion, the amount of money or property involved and the corrective action taken to address the matter. In this situation, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: There has been a diversion of assets within the last two years and the charity's explanation on Schedule O is either non-existent or not sufficient. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Audited Financials Prepared by Independent Accountant ... (More)

Audited financial statements provide important information about financial accountability and accuracy. They should be prepared by an independent accountant with oversight from an audit committee. (It is not necessary that the audit committee be a separate committee. Often at smaller charities, it falls within the responsibilities of the finance committee or the executive committee.) The committee provides an important oversight layer between the management of the organization, which is responsible for the financial information reported, and the independent accountant, who reviews the financials and issues an opinion based on its findings. We check the charity's Form 990 reporting to see if it meets this criteria.

  • Full Credit: The charity's audited financials were prepared by an independent accountant with an audit oversight committee.

  • Partial Credit: The charity's audited financials were prepared by an independent accountant, but it did not have an audit oversight committee. In this case, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: The charity did not have its audited financials prepared by an independent accountant. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Does Not Provide Loan(s) to or Receive Loan(s) From Related Parties ... (More)
Documents Board Meeting Minutes ... (More)
Distributes 990 to Board Before Filing ... (More)
Compensates Board ... (More)

Policies


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization has these policies in place.


Sources Include: IRS Form 990 and organization's website

Policies:
Conflict of Interest  ... (More)
Whistleblower ... (More)
Records Retention and Destruction ... (More)
CEO Compensation Process ... (More)
Donor Privacy ... (More)

Donors have expressed extreme concern about the use of their personal information by charities and the desire to have this information kept confidential. The exchanging and sale of lists for telemarketing and the mass distribution of "junk mail," among other things, can be minimized if the charity assures the privacy of its donors. Privacy policies are assigned to one of the following categories:

  • Yes: This charity has a written donor privacy policy published on its website, which states unambiguously that (1) it will not share or sell a donor's personal information with anyone else, nor send donor mailings on behalf of other organizations or (2) it will only share or sell personal information once the donor has given the charity specific permission to do so.

  • Opt-out: The charity has a written privacy policy published on its website which enables donors to tell the charity to remove their names and contact information from lists the charity shares or sells. How a donor can have themselves removed from a list differs from one charity to the next, but any and all opt-out policies require donors to take specific action to protect their privacy.
  • No: This charity either does not have a written donor privacy policy in place to protect their contributors' personal information, or the existing policy does not meet our criteria.

The privacy policy must be specific to donor information. A general website policy which references "visitor" or "user" personal information will not suffice. A policy that refers to donor information collected on the website is also not sufficient as the policy must be comprehensive and applicable to both online and offline donors. The existence of a privacy policy of any type does not prohibit the charity itself from contacting the donor for informational, educational, or solicitation purposes.

(Less)

Transparency


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization makes this information easily accessible.


Sources Include: IRS Form 990 and organization's website

Transparency:
CEO Salary Listed on 990 ... (More)
Board of Directors Listed on Website ... (More)
Key Staff Listed on Website ... (More)
Audited Financial Statements on Website ... (More)
Form 990 Available on Website ... (More)

Additional Information

Unscored

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Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

None Reported


Key Persons salary data is currently unavailable for this organization.


Current CEO and Board Chair can be found in the Leadership & Adaptability report below.

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activities:

Supplying money, goods or services to the poor (BMF activity code: 560)


Foundation Status:

Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi) (BMF foundation code: 15)


Affiliation:

Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.


ECHO of Brandon reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Fundraising Capacity

  • Revenue

  • Staffing

  • The ability to purchase items necessary for programs


How COVID-19 impacted the organization's operations financially:

The primary fundraising event of the year was canceled for 2 years. Individual donations increased greatly over the year. We also applied for and received the PPP loan one time which allowed us to maintain full employment. Additional grants from the county due to COVID-19 were also awarded to ECHO.


How COVID-19 impacted the organization's delivery of programs:

ECHO operates primarily off of the hard work of volunteers, who were unable to volunteer in person at ECHO for about 6 months. Because of the lack of volunteer capacity and for the safety of all who receive services from ECHO, ECHO transitioned to only providing emergency food relief to the community through an easy pick-up option. After 4 months of this process, ECHO reopened our doors to offer full emergency clothing and food to neighbors, with proper safety precautions. Classes were able to resume at ECHO in September, 2020.


How this organization adapted to changing conditions caused by COVID-19:

ECHO had to adapt to a new way of serving. For four months, only emergency food was distributed for pick-up only. Beginning in July, 2020, ECHO was able to mostly reopen for emergency food and clothing, and access to other community resources and programs including GED tutoring and back-to-work help. The ECHO Food Pantry still is maintaining a grocery pick-up process, with volunteers doing the actual shopping, due to an inability to properly social distance in the food pantry. Many classes offered by ECHO (such as GED) went to a virtual format for several months but transitioned back to in-person instruction during fall of 2020. As a result of the COVID-19 pandemic, ECHO has expanded several services and added additional services that were never able to be offered prior to 2020. ECHO's Back-to-Work program has exploded, now with more than 15 volunteers helping more than 75 people get employment in the past 10 months. ECHO also now provides financial assistance in specific situations.


Innovations the organization intends to continue permanently after the pandemic:

Because of COVID-19 restrictions, ECHO's application and intake process was able to be reformatted, now able to serve the needs of the organization and those receiving help in better ways than ever before. ECHO will also continue with the momentum gained in financial assistance and community advocacy work that began due to the pandemic but will continue because of the continued need in the community. The Back-to-Work program at ECHO also underwent a major restructuring due to needs displayed by the pandemic. This restructuring has been so effective and impactful that all changes will remain and will impact the future of the organization.


Historical Ratings

Date PublishedForm 990 FYEOverall ScoreOverall Rating
Rating Version: 2.1
7/1/20192018 91.73
6/1/20192018 89.00

This organization received multiple star ratings within this fiscal year, due to an update to it's Accountability and Transparency data and/or the receipt of an amended Form 990.

7/1/20182017 78.95
8/1/20172016 90.00
7/1/20172016 88.17
6/1/20172016 84.24
12/1/20162015 90.76
9/1/20162015 76.89

...   Impact & Results


This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.


Impact & Results Score

Not Currently Scored

ECHO of Brandon cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.

Learn more about Impact & Results.


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Additional Information

Unscored

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Largest Programs

Largest Programs



ECHO of Brandon reported its three largest programs on its FY 2017 Form 990 as:


$1,410,918

Spent in most recent FY

99%

Percent of program expenses


EMERGENCY FOOD AND CLOTHING: EACH NEIGHBOR IN NEED RECEIVES AT LEAST 20 POUNDS OF FOOD, INCLUDING FRESH PRODUCE, MEAT, BUTTER, CHEESE, AND EGGS. IN ADDITION TO TOILETRIES, 24 ARTICLES OF CLOTHING ARE  ... (More)


$0

Spent in most recent FY

0%

Percent of program expenses


WORKFORCE DEVELOPMENT: THOSE IN NEED REGULARLY REPORT THAT UNEMPLOYMENT HAS FORCED THEM TO SEEK OUT ECHO'S EMERGENCY SERVICES. THEREFORE, ECHO PROVIDES COMPREHENSIVE WORKFORCE DEVELOPMENT PROGRAMS SUC ... (More)


$12,028

Spent in most recent FY

0%

Percent of program expenses


ECHO HANDMADE: FOR THOSE WITH SIGNIFICANT BARRIERS TO EMPLOYMENT, ECHO HANDMADE PROVIDES AN IMMEDIATE HANDS ON WORK EXPERIENCE. ARTISANS ARE TRAINED IN THE SKILLS OF SEWING, LEATHER WORK, JEWELRY MAKI ... (More)


...   Leadership & Adaptability


This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.


Leadership & Adaptability Score

100

out of 100

The score earned by ECHO of Brandon is a passing score. This score has no effect on the organization's Star Rating.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.


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Leadership & Adaptability Report

100

of 100 points

Mission

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission


We assist residents of unincorporated Hillsborough County with emergency food and clothing, and access to life stabilizing programs and resources.


Source: Nonprofit submitted responses

Vision

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.


Our vision is to end hunger in Hillsborough County. Not just satiate hunger, but provide the means for lives to be better so families can provide for themselves.


Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.


Goal One: Expand our workforce social enterprises

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Goal Two: Open a third outreach center to provide emergency services and access to programs and resources to more neighbors in need

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Goal Three: Create emergency bridge housing for neighbors in need of short term emergency shelter

Goal Type: New program(s) based on observed changes in needs among our constituencies/communities served.


Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development


Describe an investment in leadership

ECHO provides funds for all staff to engage in classes and trainings to further their development as leaders. Trainings and classes can be taken from a variety of sources but all are strongly encouraged to participate in classes help by the Non-Profit Leadership Center of Tampa Bay.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.


This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Thought Leadership

  • Raising Awareness

  • Community Building

  • Policy Advocacy

What are this organization’s external mobilizaton efforts?

ECHO participates in a wide variety of external mobilization efforts in the community, to help create larger scale change in the community and region, to partner with local agencies in order to provide a network of care for those in need to access the assistance they need in a simple manner, and to engage the local community in the work of the organization and help mobilize community members to come together to solve needs.

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.


ECHO had to be very flexible and adaptable through the challenges of the past year. Because the needs of our community were always shifting and changing, the services we provided and the way we provided those services also had to shift and change. As the COVID-19 pandemic began shutting down the world, ECHO shifted to provide the most urgent needs in a way that best cared for everyone's well-being: emergency food available once a week to all in need in an easy, no contact capacity. As the world continued, the needs shifted and many were in desperate need of clothing services again, so ECHO reopened our doors, always abiding by up-to-date recommendations for safety and health, to provide the emergency food and clothing that the community most needed. Because of the massive job losses experienced as a result of the pandemic, ECHO expanded and deepened the job help services, providing one-on-one resume help, job skills coaching, interview prep, and direct connections with local employers ready to hire today. But the community needed more. Many in the community were in desperate need in ways they had never experienced before. It became aparent that the biggest need in the community was a guide - people needed help figuring out how to access the assistance that was available to them, whether that was financial assistance, help navigating unemployment, affordable childcare or affordable housing. ECHO saw that need and created a new program - Community Advocacy. ECHO hired a full-time advocate who recruited a team of volunteers who together now help those in need to navigate the system of care to receive the help they need in order to live a stable life.

Source: Nonprofit submitted responses

Additional Information

Unscored

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Organization Leadership

Organization Leadership


Eleanor Saunders

Executive Director

Mark Gaudio

President of the Board of Directors

...   Culture & Community


This score provides an assessment of the organization's engagement with the constituents it serves, a practice we term Constituent Feedback. When organizations listen to constituents, they are able to better deliver on programs and meet the needs of stakeholders. A future version of this Beacon will also assess an organization's people operations and its Diversity, Equity and Inclusion (DEI) metrics.


Culture & Community Score

100

out of 100

The score earned by ECHO of Brandon is a passing score. This score has no effect on the organization's Star Rating.

Encompass Rating V4 provides an evaluation of an organization's Culture and Community by measuring its Constituent Feedback practices (see report below). Constituent Feedback data provides 100% of the basis for the initial evaluation of the Culture & Community Beacon.


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Culture & Community Report

100

of 100 points

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Constituent Feedback

Constituent Feedback

Full Credit


This organization reported that it is collecting feedback.


Here's how this organization is listening and learning from the people they serve:


How is your organization collecting feedback from the people you serve?

Paper surveys


How is your organization using feedback from the people you serve?

To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To strengthen relationships with the people we serve


With whom does your organization share the feedback you got from the people you serve?

Our staff, Our board, Our community partners


What challenges does your organization face in collecting feedback from the people you serve?

It is difficult to get the people we serve to respond to requests for feedback, We don't have the right technology to collect and aggregate feedback efficiently, Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to identify actionable feedback


Briefly describe a recent change that your organization made in response to feedback from the people you serve.

We recently hired a director of advocacy because we heard from many of our neighbors we served that they needed help connecting with the resources in the area that we were telling them about.



Methodology


Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective. We've partnered with GuideStar by Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.


Charity Navigator awards full credit for this Beacon to every nonprofit that is eligible for an Encompass Rating that completes the survey, in recognition of their willingness to publicly share this information with the nonprofit and philanthropic communities. This data is not evaluated for quality at this time. Validation will be added in future iterations of this Beacon.

Analysis and Research


Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Our partnership with Feedback Labs and Guidestar by Candid, and other partners including Fund for Shared Insight, GlobalGiving, and Keystone Accountability, enables us to launch the first version of this beacon with Constituent Feedback information collected on Candid's site.


Feedback practices have been shown to support better Diversity, Equity, and Inclusion outcomes, an essential area of assessment that we intend to further expand and develop in the future. Feedback Labs has documented several studies which indicate that beyond achieving organizational goals, nonprofits that are attentive and responsive to concerns and ideas raised by beneficiaries establish stronger relationships with the people they serve, promote greater equity, and empower constituents in ways that can help to ensure better long-term outcomes. You can find resources to help nonprofits improve their feedback practices here.

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