Mission: PROMOTE THE WELL BEING OF CHILDREN BY STRENGTHENING FAMILY
Family Success Center of Etowah County Inc. is a 501(c)(3) organization, with an IRS ruling year of 2001, and donations are tax-deductible.
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Encompass Rating System by Charity Navigator
Overall Score
100
out of 100
This charity's score is a passing score.
This overall score is calculated from multiple beacon scores: 90% Finance & Accountability and 10% Leadership & Adaptability
Learn about the Encompass Rating System: Overview | FAQ | Release Notes
Finance & Accountability
This score provides an assessment of a nonprofit's financial health (stability, efficiency and sustainability) and its commitment to governance practices and policies.
Finance & Accountability Score
100
out of 100
The score earned by Family Success Center of Etowah County Inc. is a passing score
This V5 of the Finance & Accountability Score provides a baseline measure of an organization’s health including the indicators listed in the report below.
This score represents Form 990 data from 2020, the latest year electronically filed and published by the IRS.
Finance & Accountability Report
100
of 100 points
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Program Expense Ratio
96.05%
Higher effect on score
More data
The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s). This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver.
Program Expense Percentage | Amount of Credit Received |
|---|---|
| 70% or higher | Full Credit |
| 60% - 69.9% | Partial Credit |
| Below 50% | Zero Points for Both Program Expense percentage AND Liabilities to Assets |
Source: IRS Form 990
Board Composition
16/16 Independent
Higher effect on score
Charity Navigator looks for at least 3 board members, with more than 50% of those members identified as independent (not salaried).
The presence of an independent governing body is strongly recommended by many industry professionals to allow for full deliberation and diversity of thinking on governance and other organizational matters.
Source: IRS Form 990
Independent Audit or Financial Review
No review needed due to small charity size
No effect on score
An Audit, Review, or Compilation provides important information about financial accountability and accuracy. Organizations are scored based on their Total Revenue Amount:
Total Revenue Amount | Expectation to Receive Credit |
|---|---|
| $1 million or higher | Expected to complete an audit |
| $500,000 - $1 million | Expected to complete an audit, review, or compilation |
| Less than $500,000 | No expectation (removed from scoring methodology) |
Source: IRS Form 990
Liabilities to Assets Ratio
0.00%
Lower effect on score
The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990). This ratio is an indicator of an organization’s solvency and/or long-term sustainability.
Liabilities to Assets Ratio | Amount of Credit Received |
|---|---|
| Less than 50% | Full Credit |
| 50% - 59.9% | Partial Credit |
| 60% or more | No Credit |
Source: IRS Form 990
Website
Listed
Lower effect on score
Charity Navigator looks for a website on the Form 990 as an accountability and transparency metric.
Nonprofits act in the public trust and reporting publicly on activities is an important component.
Source: IRS Form 990
Conflict of Interest Policy
Listed
Lower effect on score
Charity Navigator looks for the existence of a conflict of interest policy on the Form 990 as an accountability and transparency measure.
This policy protects the organization and by extension those it serves, when it is considering entering into a transaction that may benefit the private interest of an officer, director and/or key employee of the organization.
Source: IRS Form 990
Board Meeting Minutes
Documented
Lower effect on score
Charity Navigator looks to confirm on the Form 990 that the organization has this process in place as an accountability and transparency measure.
An official record of the events that take place during a board meeting ensures that a contemporaneous document exists for future reference.
Source: IRS Form 990
Document Retention and Destruction
Listed
Lower effect on score
Charity Navigator looks for the existence of a document retention and destruction policy per the Form 990 as an accountability and transparency measure.
This policy establishes guidelines for the handling, backing up, archiving and destruction of documents. These guidelines foster good record keeping procedures that promote data integrity.
Source: IRS Form 990
Whistleblower Policy
Listed
Lower effect on score
Charity Navigator looks for the existence of a whistleblower policy per the Form 990 as an accountability and transparency measure.
This policy outlines procedures for handling employee complaints, as well as a confidential way for employees to report financial or other types of mismanagement.
Source: IRS Form 990
Additional Information
Unscored
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Total Revenue and Expenses
This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.
Salary of Key Persons
Presented here are up to five of this organization's highest compensated employees. This compensation data includes salary, cash bonuses, and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting
EMMA HAZELWOOD CLAPP, EXECUTIVE DI
$65,058
LUCY EDWARDS, PRESIDENT
$0
MORGAN LAVENDER, PRESIDENT EL
$0
PAULA WILSON, SECRETARY
$0
BOB BLOUNT, TREASURER
$0
Source: IRS Form 990 (page 7), filing year 2020
Business Master File Data
Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website
Activities:
Activity data not reported from the IRS
Foundation Status:
Organization which receives a substantial part of its support from a governmental unit or the general public 170(b)(1)(A)(vi) (BMF foundation code: 15)
Affiliation:
Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)
Data Sources: IRS Forms 990
The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).
Pandemic Response
Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.
Family Success Center of Etowah County Inc. reported being impacted by COVID-19 in the following ways:
Program Delivery
How COVID-19 impacted the organization's operations financially:
Covid-19 delayed fundraising for 2020.
How COVID-19 impacted the organization's delivery of programs:
Several of the Family Success Center's programs go into the school system to deliver programming. Though these programs still saw the same if not more amount of students, it did move to virtual learning for several schools.
How this organization adapted to changing conditions caused by COVID-19:
The Family Success Center moved to telehealth services for mental health services when needed, created virtual programming when needed, and moved to virtual training for schools.
Innovations the organization intends to continue permanently after the pandemic:
Several programs began to create videos for some educational components that have become very beneficial as extra resources for clients. This is something that will continue through into the future.
Impact & Results
This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.
Impact & Results Score
Not Currently Scored
Family Success Center of Etowah County Inc. cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.
Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.
Do you work at Family Success Center of Etowah County Inc.? Join the waitlist for an updated Impact & Results score.
Additional Information
Unscored
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Largest Programs
Family Success Center of Etowah County Inc. reported its three largest programs on its FY 2020 Form 990 as:
$148,356
Spent in most recent FY
54%
Percent of program expenses
THE CENTER SERVED 12,984 ADULTS AND CHILDREN AND OUTREACH SPEAKING AND COMMUNITY EVENTS WERE ATTENDED BY 1,782 INDIVIDUALS.
$2,824
Spent in most recent FY
1%
Percent of program expenses
THE AT RISK COUNSELOR (BOARD OF EDUCATION GRANT) SERVED STUDENTS WITH MANY RECEIVING COUNSELING. THIS ACTIVITY HAD A DECREASE IN SERVICE UNITS PROVIDED DURING THE 2020 FISCAL YEAR. IT IS EXPECTED TO I ... (More)
$40,996
Spent in most recent FY
15%
Percent of program expenses
SAFE AND SUCCESSFUL CHILD ABUSE PREVENTION PROGRAM GOES TO ALL SCHOOLS IN ETOWAH COUNTY AND EDUCATIONS STUDENTS AND TEACHERS ON CHILD ABUSE PREVENTION AND DETECTION. THE PROGRAM SERVED 7,641 CLIENTS A ... (More)
Leadership & Adaptability
This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.
Leadership & Adaptability Score
100
out of 100
The score earned by Family Success Center of Etowah County Inc. is a passing score.
Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.
Leadership & Adaptability Report
100
of 100 points
Mission
The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission
The Mission of the Family Success Center is to strengthen the families of Etowah County until they are financially stable, emotionally healthy, and nonviolent.
Source: Nonprofit submitted responses
Vision
The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.
The Family Success of Etowah County is to continue helping Etowah County families through direct services, advocacy, education, mental health assistance, and financial stability coahing.
Source: Nonprofit submitted responses
Strategic Goals
The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.
Goal One: We wish to expand our reach across Etowah and surrounding counties through all of our different programs, to assist families in becoming successful.
Goal Type: Grow, expand, scale or increase access to the existing programs and services.
Goal Two: Increasing our advocacy, addressing local needs, and meeting these needs through creative and successful ways.
Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.
Goal Three: Continue to evaluate the needs of the community and create programs to meet these needs.
Goal Type: New program(s) based on observed changes in needs among our constituencies/communities served.
Source: Nonprofit submitted responses
Leadership Development
The nonprofit provides evidence of investment in leadership development
Describe an investment in leadership
Staff members have participated in Diversity Training. The financial stability coach has become certified in financial education instruction. The Executive Director has received certification in Grant Seeking Essentials, Fundraising Essentials, Financial Management, Nonprofit Essentials, etc.
Source: Nonprofit submitted responses
Mobilizing for Mission
The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.
This organization mobilizes for mission in the following ways:
Strategic Partnerships
Networks of Collective Impact Efforts
Thought Leadership
Raising Awareness
Community Building
Policy Advocacy
What are this organization’s external mobilizaton efforts?
The Family Success Center has begun a city/county wide campaign which works with Downtown Gadsden and local business to promote Child Abuse Awareness. Created videos that have been shared throughout the state about Healthy Relationships and Child Abuse. Have partnered with Universities to provide training for staff and community in areas of diversity.
Source: Nonprofit submitted responses
Story of Adaptability
The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.
The Family Success Center never stopped working during the Covid-10 Pandemic. Face to face visits moved to Video Conferences, our educators moved to being Zoomed into classrooms, a food pantry was opened at the Center and at a local high school to help families who were struggling with food insecurity. Appointments were still held, but were moved into a classroom where everyone could social distance. We double classes at the Center to create more social distancing and still serve all of the clients needed, and even opened two new programs to increase access to mental health help for those struggling.
Source: Nonprofit submitted responses
Culture & Community
This score provides an assessment of the organization's engagement with the constituents it serves, a practice we term Constituent Feedback. When organizations listen to constituents, they are able to better deliver on programs and meet the needs of stakeholders. A future version of this Beacon will also assess an organization's people operations and its Diversity, Equity and Inclusion (DEI) metrics.
Culture & Community Score
Not Currently Scored
Family Success Center of Etowah County Inc. is currently not eligible for a Culture & Community score because we have not received its Constituent Feedback data. Nonprofit organizations are encouraged to fill out the How We Listen section of their Candid profile. This data will provide the basis for the initial evaluation of Culture & Community.
Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.
Culture & Community Report
Unscored
This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.
Constituent Feedback
Not Scored
This organization reported that it is collecting feedback.
Here's how this organization is listening and learning from the people they serve:
How is your organization collecting feedback from the people you serve?
Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person), Paper surveys, Case management notes
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
With whom does your organization share the feedback you got from the people you serve?
Our staff, Our board, Our funders
What challenges does your organization face in collecting feedback from the people you serve?
It is difficult to get the people we serve to respond to requests for feedback, We don't have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection
Briefly describe a recent change that your organization made in response to feedback from the people you serve.
During our most recent assessments, we learned that teenagers were suffering from food insecurity in large numbers. 1 and 4 individuals were dealing with food insecurity in Alabama. The Family Success Center recently started a food pantry at the largest high school in Etowah County where teenagers can discreetly receive food and hygiene products for themselves or family members. We also learned that individuals were struggling to find places to vote, the Family Success Center held several voter registration and census events in 2020.
Methodology
Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective. We've partnered with GuideStar by Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.
Charity Navigator awards full credit for this Beacon to every nonprofit that is eligible for an Encompass Rating that completes the survey, in recognition of their willingness to publicly share this information with the nonprofit and philanthropic communities. This data is not evaluated for quality at this time. Validation will be added in future iterations of this Beacon.
Analysis and Research
Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Our partnership with Feedback Labs and Guidestar by Candid, and other partners including Fund for Shared Insight, GlobalGiving, and Keystone Accountability, enables us to launch the first version of this beacon with Constituent Feedback information collected on Candid's site.
Feedback practices have been shown to support better Diversity, Equity, and Inclusion outcomes, an essential area of assessment that we intend to further expand and develop in the future. Feedback Labs has documented several studies which indicate that beyond achieving organizational goals, nonprofits that are attentive and responsive to concerns and ideas raised by beneficiaries establish stronger relationships with the people they serve, promote greater equity, and empower constituents in ways that can help to ensure better long-term outcomes. You can find resources to help nonprofits improve their feedback practices here.
