Mission:

Child Advocates San Antonio (CASA) was founded in 1984 by the National Council of Jewish Women to serve children in Bexar County. The mission of CASA is to recruit, train, and ... (More)

Child Advocates San Antonio is a 501(c)(3) organization, with an IRS ruling year of 1988, and donations are tax-deductible.  Cause: Children's and Family Services


Contact Information

  http://www.casa-satx.org/

 1956 S WW White Rd.
San Antonio TX 78222 

  210-225-7070


You are viewing this organization's new Charity Navigator profile page. To view the legacy version, click here.

Star Rating System


Charity Navigator evaluates a nonprofit organization’s financial health including measures of stability, efficiency and sustainability. We also track accountability and transparency policies to ensure the good governance and integrity of the organization.




Exceptional

This charity's score is 91.23, earning it a 4-Star rating. Donors can "Give with Confidence" to this charity. 

This score is calculated from two sub-scores:

This score represents Form 990 data from 2020, the latest year published by the IRS.

View this organization's historical ratings on our legacy website.


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Star Rated Report

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Program Expense

Program Expense Ratio

76.0%


The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s).


This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver. Dividing a charity's average program expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Administrative Expenses

10.8%


As reported by charities on their IRS Form 990, this measure reflects what percent of its total budget a charity spends on overhead, administrative staff and associated costs, and organizational meetings. Dividing a charity's average administrative expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Fundraising Expenses

13.0%


This measure reflects what a charity spends to raise money. Fundraising expenses can include campaign printing, publicity, mailing, and staffing and costs incurred in soliciting donations, memberships, and grants. Dividing a charity's average fundraising expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Liabilities to Assets Ratio

18.0%


The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990).


Part of our goal in rating the financial performance of charities is to help donors assess the financial capacity and sustainability of a charity. As do organizations in other sectors, charities must be mindful of their management of total liabilites in relation to their total assets. This ratio is an indicator of an organization’s solvency and or long term sustainability. Dividing a charity's total liabilities by its total assets yields this percentage.


Source: IRS Form 990

Fundraising Efficiency

$0.11


The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.


Source: IRS Form 990

Working Capital Ratio

1.04 years


Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed Form 990. We include in a charity's working capital unrestricted and temporarily restricted net assets, and exclude permanently restricted net assets. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.


Source: IRS Form 990

Program Expense Growth

8.35%


We compute the average annual growth of program expenses using the following formula: [(Yn/Y0)(1/n)]-1, where Y0 is a charity's program expenses in the first year of the interval analyzed, Yn is the charity's program expenses in the most recent year, and n is the interval of years passed between Y0 and Yn.


Source: IRS Form 990

Governance


Charity Navigator looks to confirm on the Form 990 that the organization has these governance practices in place.


Sources Include: IRS Form 990

Governance:
Independent Voting Board Members
No Material Diversion of Assets
Audited Financials Prepared by Independent Accountant
Does Not Provide Loan(s) to or Receive Loan(s) From Related Parties
Documents Board Meeting Minutes
Distributes 990 to Board Before Filing
Compensates Board

Policies


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization has these policies in place.


Sources Include: IRS Form 990 and organization's website

Policies:
Conflict of Interest
Whistleblower
Records Retention and Destruction
CEO Compensation Process
Donor Privacy

Transparency


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization makes this information easily accessible.


Sources Include: IRS Form 990 and organization's website

Transparency:
CEO Salary Listed on 990
Board of Directors Listed on Website
Key Staff Listed on Website
Audited Financial Statements on Website
Form 990 Available on Website

Additional Information

Unscored

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Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

Presented here are up to five of this organization's highest compensated employees. This compensation data includes salary, cash bonuses, and expense accounts and is displayed exactly how it is reported to the IRS. The amounts include salary, cash bonuses, and expense accounts. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. Read the IRS policies for compensation reporting



MARINA GONZALES, CEO

$129,921


JUANITA PELAEZ-PRADA, BOARD CHAIR

$0


MATT TURNER, TREASURER

$0


KRISHNA REDDY, SECRETARY

$0


CARMEN GELLHAUSEN, BOARD MEMBER

$0


Source: IRS Form 990 (page 7), filing year 2020

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activities:

Prevention of cruelty to children (BMF activity code: 327)


Foundation Status:

Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi) (BMF foundation code: 15)


Affiliation:

Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

This organization was impacted by the COVID-19 pandemic in a way that affected their financial health. Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.


Child Advocates San Antonio reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Fundraising Capacity

  • Revenue

  • Administrative Capacity

  • Grants Received

  • Grants Sent

  • Balance Sheet


How COVID-19 impacted the organization's operations financially:

Donations to our organization declined because we were not in the office and had very limited hours in the office. We also applied and received the PPP loan and thus were able to employ a full staff.


How COVID-19 impacted the organization's delivery of programs:

Due to social distancing we had to cease our major direct service program. Our volunteers couldn't visit the kids, which made it harder to make sure their needs were being met in their placements.


How this organization adapted to changing conditions caused by COVID-19:

We began offering virtual training to become a volunteer Advocate which increased our number of volunteers. We also had Advocates curbside drop off care packages to their kids with birthday kits, hygiene products & school supplies. A lot of volunteers also tried to Facetime with their kids at least once a week.


Innovations the organization intends to continue permanently after the pandemic:

The virtual program we began offering for the first time this past year was a success and we will continue to offer it, along with a hybrid training moving forward.


...   Impact & Results


This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.


Impact & Results Score

Not Currently Scored

Child Advocates San Antonio cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.

Learn more about Impact & Results.

Do you work at Child Advocates San Antonio? Join the waitlist for an updated Impact & Results score.


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Additional Information

Unscored

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Largest Programs

Largest Programs



Child Advocates San Antonio reported its largest program on its FY 2020 Form 990 as:


$2,753,912

Spent in most recent FY

100%

Percent of program expenses


CHILD ADVOCATES SAN ANTONIO RECRUITS, TRAINS AND SUPERVISES VOLUNTEERS WHO BECOME COURT APPOINTED ADVOCATES TO SPEAK ON BEHALF OF ABUSED AND NEGLECTED CHILDREN IN FOSTER CARE.


...   Leadership & Adaptability


This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.


Leadership & Adaptability Score

100

out of 100

The score earned by Child Advocates San Antonio is a passing score.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.


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Leadership & Adaptability Report

100

of 100 points

Mission

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission


Child Advocates San Antonio (CASA) was founded in 1984 by the National Council of Jewish Women to serve children in Bexar County. The mission of CASA is to recruit, train, and supervise court-appointed volunteer Advocates who provide constancy for abused and neglected children and youth while advocating for services and placement in safe and permanent homes. It is our hope to provide an Advocate for every child who needs one. The efforts of CASA's volunteer Advocates help ensure Bexar County's foster children are receiving the necessary medical, developmental and educational attention they need and deserve.


Source: Nonprofit submitted responses

Vision

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.


CASA’s vision is to provide a Volunteer Advocate for every child referred to CASA


Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.


Goal One: 1,900 children served in FY 22

Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.


Goal Two: Recruit, train, and lead 888 Volunteer Advocates in FY 22

Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.


Goal Three: Increase the diversity of our volunteers by strategic recruitment efforts

Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.


Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development


Describe an investment in leadership

CASA is dedicated to providing the tools and resources for our staff to succeed. All staff members are required to attended 12 hours of either programmatic or leadership training. Additionally, CASA encourages staff members to pursue National, Regional, and Local long term leadership training. Recently, VP of Programs - Allison Martinez, was accepted into the HOLT Advance Leadership Program through the San Antonio Area Foundation.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.


This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Thought Leadership

  • Raising Awareness

  • Community Building

  • Policy Advocacy

What are this organization’s external mobilizaton efforts?

CASA is truly a community organization. We work strategically with partners such as the Bexar County Children's Court, UTSA, ChildSafe, and countless other nonprofits to provide the best care possible for these children. CASA is a member of multiple collabrative organizations which share goals that benefit our community. This includes the College Docket program. Our programs and best practices are often replicated throughout the State and staff is encouraged to present at conferences to demonstrate the effectiveness of CASA's work in our community. CASA advocates for state policy changes during each legislative cycle and utilizes social media to not only inform the public of needs within the child welfare system, but to also recruit new volunteers to serve these children.

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.


The pandemic severely limited the number of advocate visits for our kids as in-person visits temporarily halted in March 2020. This restricted CASA volunteer advocates from transporting our kids to therapy appointments, and even attending court. CASA was also forced to cancel in-person fundraising events and numerous corporate supporters decreased their giving. Even with these challenges, inspired by the children we serve, CASA's staff and volunteers demonstrated resilience in order to meet the needs of our foster youth. CASA moved all in person training online and has seen tremendous success in this new model. Also, we created “CASA Curbside” where our volunteer advocates could drive up and pick-up backpacks, toys, games, and Christmas gifts to drop-off to their CASA kids. CASA secured CARES funding to provided PPE material to volunteers, create a safe office environment, and upgraded technology for staff, volunteers, and children allowing for virtual visits. Our largest fundraiser "Gallary of Hope" moved completely online in the fall and exceeded expectations. While we are beginning to return to "normal" the pandemic has afforded CASA the opportunity to think outside the box and will continue with certain elements here on out.

Source: Nonprofit submitted responses

...   Culture & Community


This score provides an assessment of the organization's engagement with the constituents it serves, a practice we term Constituent Feedback. When organizations listen to constituents, they are able to better deliver on programs and meet the needs of stakeholders. A future version of this Beacon will also assess an organization's people operations and its Diversity, Equity and Inclusion (DEI) metrics.


Culture & Community Score

100

out of 100

The score earned by Child Advocates San Antonio is a passing score.

Encompass Rating V4 provides an evaluation of an organization's Culture and Community by measuring its Constituent Feedback practices (see report below). Constituent Feedback data provides 100% of the basis for the initial evaluation of the Culture & Community Beacon.


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Culture & Community Report

100

of 100 points

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Constituent Feedback

Constituent Feedback

Full Credit


Here's how this organization is listening and learning from the people they serve:


How is your organization collecting feedback from the people you serve?

Note: The organization did not respond to this question.


How is your organization using feedback from the people you serve?

Note: The organization did not respond to this question.


With whom does your organization share the feedback you got from the people you serve?

Note: The organization did not respond to this question.


What challenges does your organization face in collecting feedback from the people you serve?

Note: The organization did not respond to this question.


Briefly describe a recent change that your organization made in response to feedback from the people you serve.

Note: The organization did not respond to this question.



Methodology


Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective. We've partnered with GuideStar by Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.


Charity Navigator awards full credit for this Beacon to every nonprofit that is eligible for an Encompass Rating that completes the survey, in recognition of their willingness to publicly share this information with the nonprofit and philanthropic communities. This data is not evaluated for quality at this time. Validation will be added in future iterations of this Beacon.

Analysis and Research


Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Our partnership with Feedback Labs and Guidestar by Candid, and other partners including Fund for Shared Insight, GlobalGiving, and Keystone Accountability, enables us to launch the first version of this beacon with Constituent Feedback information collected on Candid's site.


Feedback practices have been shown to support better Diversity, Equity, and Inclusion outcomes, an essential area of assessment that we intend to further expand and develop in the future. Feedback Labs has documented several studies which indicate that beyond achieving organizational goals, nonprofits that are attentive and responsive to concerns and ideas raised by beneficiaries establish stronger relationships with the people they serve, promote greater equity, and empower constituents in ways that can help to ensure better long-term outcomes. You can find resources to help nonprofits improve their feedback practices here.