Mission: Bo's Place exists to enhance the lives of those who have experienced the death of a loved one. Bo's Place serves as Houston's premier grief support center for childr ... (More)

Bo's Place is a 501(c)(3) organization, with an IRS ruling year of 1991, and donations are tax-deductible.

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Contact Information

  http://www.bosplace.org/

 10050 Buffalo Speedway
Houston TX 77054 

  713-942-8339


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Star Rating System by Charity Navigator


Charity Navigator evaluates a nonprofit organization’s financial health including measures of stability, efficiency and sustainability. We also track accountability and transparency policies to ensure the good governance and integrity of the organization.




Good

This charity's score is 86.71, earning it a 3-Star rating. Donors can "Give with Confidence" to this charity. 

This score is calculated from two sub-scores:

This score represents Form 990 data from 2019. More recent filing data is available, but it has not been factored into this score, due to COVID-19's effect on this organization.

View this organization’s historical ratings.

Rating update postponed due to COVID-19's impact on this organization. View Bo's Place's response.


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Star Rated Report

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Program Expense

Program Expense Ratio

71.6%


The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s).


This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver. Dividing a charity's average program expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Administrative Expenses

11.2%


As reported by charities on their IRS Form 990, this measure reflects what percent of its total budget a charity spends on overhead, administrative staff and associated costs, and organizational meetings. Dividing a charity's average administrative expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Fundraising Expenses

17.0%


This measure reflects what a charity spends to raise money. Fundraising expenses can include campaign printing, publicity, mailing, and staffing and costs incurred in soliciting donations, memberships, and grants. Dividing a charity's average fundraising expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Liabilities to Assets Ratio

0.7%


The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990).


Part of our goal in rating the financial performance of charities is to help donors assess the financial capacity and sustainability of a charity. As do organizations in other sectors, charities must be mindful of their management of total liabilites in relation to their total assets. This ratio is an indicator of an organization’s solvency and or long term sustainability. Dividing a charity's total liabilities by its total assets yields this percentage.


Source: IRS Form 990

Fundraising Efficiency

$0.18


The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.


Source: IRS Form 990

Working Capital Ratio

2.76 years


Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed Form 990. We include in a charity's working capital unrestricted and temporarily restricted net assets, and exclude permanently restricted net assets. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.


Source: IRS Form 990

Program Expense Growth

2.54%


We compute the average annual growth of program expenses using the following formula: [(Yn/Y0)(1/n)]-1, where Y0 is a charity's program expenses in the first year of the interval analyzed, Yn is the charity's program expenses in the most recent year, and n is the interval of years passed between Y0 and Yn.


Source: IRS Form 990

Governance


Charity Navigator looks to confirm on the Form 990 that the organization has these governance practices in place.


Sources Include: IRS Form 990

Governance:
Independent Voting Board Members  ... (More)
No Material Diversion of Assets ... (More)

A diversion of assets – any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft – can seriously call into question a charity's financial integrity. We check the charity's last two Forms 990 to see if the charity has reported any diversion of assets. If the charity does report a diversion, then we check to see if it complied with the Form 990 instructions by describing what happened and its corrective action. This metric will be assigned to one of the following categories:

  • Full Credit: There has been no diversion of assets within the last two years.

  • Partial Credit: There has been a diversion of assets within the last two years and the charity has used Schedule O on the Form 990 to explain: the nature of the diversion, the amount of money or property involved and the corrective action taken to address the matter. In this situation, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: There has been a diversion of assets within the last two years and the charity's explanation on Schedule O is either non-existent or not sufficient. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Audited Financials Prepared by Independent Accountant ... (More)

Audited financial statements provide important information about financial accountability and accuracy. They should be prepared by an independent accountant with oversight from an audit committee. (It is not necessary that the audit committee be a separate committee. Often at smaller charities, it falls within the responsibilities of the finance committee or the executive committee.) The committee provides an important oversight layer between the management of the organization, which is responsible for the financial information reported, and the independent accountant, who reviews the financials and issues an opinion based on its findings. We check the charity's Form 990 reporting to see if it meets this criteria.

  • Full Credit: The charity's audited financials were prepared by an independent accountant with an audit oversight committee.

  • Partial Credit: The charity's audited financials were prepared by an independent accountant, but it did not have an audit oversight committee. In this case, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: The charity did not have its audited financials prepared by an independent accountant. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Does Not Provide Loan(s) to or Receive Loan(s) From Related Parties ... (More)
Documents Board Meeting Minutes ... (More)
Distributes 990 to Board Before Filing ... (More)
Compensates Board ... (More)

Policies


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization has these policies in place.


Sources Include: IRS Form 990 and organization's website

Policies:
Conflict of Interest  ... (More)
Whistleblower ... (More)
Records Retention and Destruction ... (More)
CEO Compensation Process ... (More)
Donor Privacy ... (More)

Donors have expressed extreme concern about the use of their personal information by charities and the desire to have this information kept confidential. The exchanging and sale of lists for telemarketing and the mass distribution of "junk mail," among other things, can be minimized if the charity assures the privacy of its donors. Privacy policies are assigned to one of the following categories:

  • Yes: This charity has a written donor privacy policy published on its website, which states unambiguously that (1) it will not share or sell a donor's personal information with anyone else, nor send donor mailings on behalf of other organizations or (2) it will only share or sell personal information once the donor has given the charity specific permission to do so.

  • Opt-out: The charity has a written privacy policy published on its website which enables donors to tell the charity to remove their names and contact information from lists the charity shares or sells. How a donor can have themselves removed from a list differs from one charity to the next, but any and all opt-out policies require donors to take specific action to protect their privacy.
  • No: This charity either does not have a written donor privacy policy in place to protect their contributors' personal information, or the existing policy does not meet our criteria.

The privacy policy must be specific to donor information. A general website policy which references "visitor" or "user" personal information will not suffice. A policy that refers to donor information collected on the website is also not sufficient as the policy must be comprehensive and applicable to both online and offline donors. The existence of a privacy policy of any type does not prohibit the charity itself from contacting the donor for informational, educational, or solicitation purposes.

(Less)

Transparency


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization makes this information easily accessible.


Sources Include: IRS Form 990 and organization's website

Transparency:
CEO Salary Listed on 990 ... (More)
Board of Directors Listed on Website ... (More)
Key Staff Listed on Website ... (More)
Audited Financial Statements on Website ... (More)
Form 990 Available on Website ... (More)

Additional Information

Unscored

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Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

Presented here are this organizations key compensated staff members as identified by our analysts. This compensation data includes salary, cash bonuses and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting



Mary Beth Staine, Executive Director

$123,600 (5.95% of Total Expenses)


Source: IRS Form 990 (page 7), filing year 2020

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activities:

Other matters (BMF activity code: 559)


Foundation Status:

Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi) (BMF foundation code: 15)


Affiliation:

Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

This organization was impacted by COVID-19 in a way that effected their financial health in 2020. This normally would have reduced their star rating. Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them, and doing this pauses our revision of their rating. Charities may submit their own pandemic responses through their nonprofit portal.


Bo's Place reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Fundraising Capacity

  • Staffing


How COVID-19 impacted the organization's operations financially:

In mid-March 2020 when the city of Houston was shut down due to the COVID-19 pandemic, Bo’s Place continued to provide grief support programs by transitioning to virtual service delivery. Bo’s Place applied for and received a $246,800 Paycheck Protection Program Loan in May 2020 (FY2019-2020); the loan was forgiven in March 2021 (FY2020-2021). Bo’s Place was forced to postpone our Kentucky Derby fundraising event from FY2019-2020 to FY2020-2021. Revenue related to the event was deferred to FY2020-2021, but $27,000 in fundraising expenses related to the event were booked in FY2019-2020 because they were not refundable should the event be ultimately cancelled. The event was expected to net $261,150 in FY2019-2020, but instead netted ($27,000). Bo’s Place also experienced a decline in program expenses during the last quarter of FY2019-2020 as all in-person programs were suspended and we began converting programming to online or virtual platforms.


How COVID-19 impacted the organization's delivery of programs:

Bo’s Place in-person programs were suspended, and staff began working remotely in mid-March 2020 due to the pandemic. Our mental health professionals continued to respond to inquiries to our Information & Referral Line (I&R Line) providing one-on-one grief support, resources and referrals by phone and email as they did pre-pandemic. Inquiries to the I&R Line dropped markedly from in March-June 2020 (FY2019-2020). By September 2020, the number of monthly calls had increased significantly over pre-pandemic levels (FY2020-2021). In-person trainings were converted to online trainings, workshops, and educational videos which enable us to expand our reach over prior years. Clinicians adjusted curriculum and began providing virtual grief support groups and online family activities in April 2020, expanding online groups and program opportunities each month. We also created an online family resource portal containing resources and activities to be done at home.


How this organization adapted to changing conditions caused by COVID-19:

Given the impact of COVID-19 pandemic in FY2019-2020, we budgeted in FY2020-2021 expecting fundraising to decrease 10-30% and reduced expenses in anticipation of reduced revenue and a delay in bringing back in-person services. We closely monitored cash flow each month. Bo’s Place clinicians developed and provided other support services for group participants (i.e., an online portal with grief support activities, handouts, and COVID-19 related resources) until we began offering online groups. In addition to online groups, Bo’s Place mailed resources and supplies for Family Activity Nights, developed a Bo’s Book Club sending participants age-appropriate grief books and literature, and developed “Healing Hearts” Grief Resource Book Bags for school counselors to check out to bereaved students.Bo’s Place established a COVID-19 Task Force to monitor community spread of the virus and to assist in development of a phased transition plan for bringing back in-person grief support services.


Innovations the organization intends to continue permanently after the pandemic:

Bo’s Place will continue to offer virtual grief support services even as we bring back in-person services. Our online grief support groups are available to Greater Houston area residents. Bo’s Place virtual community education and training opportunities are available both locally and nationally. Our licensed mental health professionals also created an online portal (Bo’s Place @Home, https://bit.ly/BosPlaceathome), with grief support resources, handouts, and activities for grieving families to complete at home. This resource is available in English and in Spanish and is available to the public.


Historical Ratings

Date PublishedForm 990 FYEOverall ScoreOverall Rating
Rating Version: 2.1
6/1/20202019 86.71
6/1/20192018 89.01
6/1/20182017 91.94
6/1/20172016 91.42
9/1/20162015 91.59
6/1/20162015 91.13

This organization received multiple star ratings within this fiscal year, due to an update to it's Accountability and Transparency data and/or the receipt of an amended Form 990.

Rating Version: 2.0
9/1/20152014 92.10
6/1/20142013 78.22
9/1/20132012 82.32
6/1/20122011 79.38
9/20/20112010 88.69
Rating Version: 1.0
6/1/20112010 84.29
11/1/20102009 84.35
12/1/20092008 86.68
10/1/20082007 79.83
7/1/20072006 80.53
4/1/20062005 85.19
7/1/20052004 76.75
4/1/20042003 82.37
6/9/20032002 89.42

...   Impact & Results


This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.


Impact & Results Score

Not Currently Scored

Bo's Place cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.

Learn more about Impact & Results.


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Additional Information

Unscored

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Largest Programs

Largest Programs



Bo's Place reported its two largest programs on its FY 2020 Form 990 as:


$1,453,645

Spent in most recent FY

95%

Percent of program expenses


Bo's Place offers grief support services to the greater Houston and West Houston/Katy area, including grief support groups provided in English and Spanish; community outreach; education and training;  ... (More)


$63,808

Spent in most recent FY

4%

Percent of program expenses


Camp Healing Hearts (serving English-speaking families) and Retiro Sanando Corazones (serving Spanish-speaking families) are held on the same weekend the week before Thanksgiving providing camp/retrea ... (More)


...   Leadership & Adaptability


This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.


Leadership & Adaptability Score

100

out of 100

The score earned by Bo's Place is a passing score.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.


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Leadership & Adaptability Report

100

of 100 points

Mission

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission


Bo's Place exists to enhance the lives of those who have experienced the death of a loved one. Bo's Place serves as Houston's premier grief support center for children, teens, parents/guardians, and adults. Bo's Place was founded in 1990 as The Grief Center of Texas by two community members after their own grief experiences and realization of the unmet need for comprehensive grief support services in Houston for children, teens, and their families. In 1995, The Grief Center became Bo's Place, a bereavement center named in memory of Laurence Bosworth Neuhaus, Jr., a Houstonian who died at the age of 12. After receiving a terminal diagnosis, he lived his life with conviction that we can accept death as a part of life and strive for healthy grieving that honors our loved ones, a belief that embodies Bo's Place programs. Bo's family remains actively engaged and supportive of Bo's Place.


Source: Nonprofit submitted responses

Vision

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.


Bo’s Place is one of the nation’s premier bereavement centers providing compassionate grief support services and education to facilitate the healing of children, families, and adults who have experienced the death of a loved one.


Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.


Goal One: Identify community needs, gaps in services and barriers to accessing grief support services.

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Goal Two: Structure English/Spanish programming to ensure access to culturally sensitive trauma-informed, bereavement-specific resources and referrals for bereaved Hispanic/Latino children and adults.

Goal Type: New program(s) based on observed changes in needs among our constituencies/communities served.


Goal Three: Expand our Family Grief Support Groups, Adult/Young Adult Grief Support Groups, and School Grief Support Program serving K-12 students in Houston-area schools located in low-income communities.

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development


Describe an investment in leadership

Strategic partnerships: Bo’s Place translated into Spanish a resource developed by the National Alliance for Grieving Children (NAGC) in response to the COVID-19 pandemic which was shared nationally. Thought leadership: Bo’s Place participated in three City of Houston town halls targeting minority communities to discuss mental health during the pandemic and participated in the development of the PBS documentary Speaking Grief.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.


This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Thought Leadership

  • Raising Awareness

  • Community Building

What are this organization’s external mobilizaton efforts?

Community building/training: Bo’s Place provides a variety of community trainings including Good Grief for Helping Professionals and Good Grief for School Professionals. Networks/collective impact: Bo’s Place actively participates and serves in leadership roles for the NAGC and the Latino Social Workers Association of Greater Houston. Awareness: We spread awareness in collaboration with community partners/fellow members of the NAGC. Bo’s Place hosted a virtual screening of Speaking Grief followed by a panel discussion with local thought leaders on grief.

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.


Inquiries to our I&R Line dropped dramatically when the city was shut down in March 2020, but by September 2020 monthly inquiries were significantly higher that pre-pandemic. We hired additional contract mental health professionals to help manage the increase in calls. Because COVID-19 restrictions caused Bo’s Place to suspend in-person support groups and programs, Bo’s Place mental health professionals provided other supports for the bereaved: regular “check-ins” with families enrolled in groups by phone and via email; community access to an online resource portal containing grief support handouts, links to resources, and activities to do at home; access to resources posted on Facebook including 28 coping skills videos; regular virtual Family Activity Nights; and a newly created Bo’s Book Club. Bo’s Place began offering online grief support groups and virtual community trainings in April 2020, expanding online group options throughout FY19-20 and FY20-21. In FY21-22 we will continue to offer online services and will phase in in-person services. Online platforms offered opportunities that we had not previously explored and have given a vehicle to reach people who may not have had access either to our in-person services. We saw a 35% increase in enrollment in our online adult groups over PY in-person adult groups. We also saw a 64% increase in attendees for our online trainings compared to in-person trainings in FY18-19. Plans for expansion of our school grief support groups were impacted by both the pandemic and Winter Storm Uri. Most schools were forced to delay the start of school in 2020 due to the pandemic and were further impacted by Winter Storm Uri in February 2021. To support our school program, we provided online grief support for schools that had the bandwidth to allow us to do groups; provided specialized trainings for teachers/counselors; and delivered book bags filled with age-appropriate grief literature and resources to school counselors.

Source: Nonprofit submitted responses

...   Culture & Community


This score provides an assessment of the organization's engagement with the constituents it serves, a practice we term Constituent Feedback. When organizations listen to constituents, they are able to better deliver on programs and meet the needs of stakeholders. A future version of this Beacon will also assess an organization's people operations and its Diversity, Equity and Inclusion (DEI) metrics.


Culture & Community Score

Not Currently Scored

Bo's Place is currently not eligible for a Culture & Community score because we have not received its Constituent Feedback data. Nonprofit organizations are encouraged to fill out the How We Listen section of their Candid profile. This data will provide the basis for the initial evaluation of Culture & Community.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.


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Culture & Community Report

Unscored

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Constituent Feedback

Constituent Feedback


Constituent Feedback and Listening Practice data are not available for this organization. Nonprofit organizations are encouraged to fill out the How We Listen section of their Candid profile. This data will provide the basis for the initial evaluation of Culture & Community.


Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective. We award every nonprofit that completes the Candid survey full credit for this Beacon, in recognition of their willingness to publicly share this information with the nonprofit and philanthropic communities. Although the data is not evaluated for quality at this time, future iterations of this Beacon will include third party or other data that will serve to validate the information provided by the nonprofit.

Analysis and Research


Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Our partnership with Feedback Labs and Guidestar by Candid, and other partners including Fund for Shared Insight, GlobalGiving, and Keystone Accountability, enables us to launch the first version of this beacon with Constituent Feedback information collected on Candid's site.


Feedback practices have been shown to support better Diversity, Equity, and Inclusion outcomes, an essential area of assessment that we intend to further expand and develop in the future. Feedback Labs has documented several studies which indicate that beyond achieving organizational goals, nonprofits that are attentive and responsive to concerns and ideas raised by beneficiaries establish stronger relationships with the people they serve, promote greater equity, and empower constituents in ways that can help to ensure better long-term outcomes. You can find resources to help nonprofits improve their feedback practices here.

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