Mission: TO MOBILIZE INDIVIDUALS AND RESOURCES TO DELIVER CREATIVE SOLUTIONS TO COMMUNITY PROBLEMS. SIGNIFIGANT ACTIVITIES INCLUDE OPERATING HOMELESS SHELTER, COMMUNITY FOOD  ... (More)

Friends of Switchpoint Inc. is a 501(c)(3) organization, with an IRS ruling year of 2004, and donations are tax-deductible.

Is this your nonprofit? Access the Nonprofit Portal to submit data and download your rating toolkit.


Contact Information

  switchpointcrc.org

  948 NORTH 1300 WEST 1
St. George UT 84770-4965


 Important note on the timeliness of ratings

The IRS is significantly delayed in processing nonprofits' annual tax filings (Forms 990). As a result, the Finance & Accountability score for Friends of Switchpoint Inc. is outdated and the overall rating may not be representative of its current operations. Please check with the charity directly for any questions you may have.


...  ...  ...  ...  

Encompass Rating System by Charity Navigator


Overall Score

87

out of 100

This charity's score is a passing score.
This overall score is calculated from multiple beacon scores: 32% Finance & Accountability, 50% Impact & Results, 7% Leadership & Adaptability, and 10% Culture & Community


Learn about the Encompass Rating System: Overview | FAQ | Release Notes

Next: Impact & Results

...   Finance & Accountability


This score provides an assessment of a nonprofit's financial health (stability, efficiency and sustainability) and its commitment to governance practices and policies.


Finance & Accountability Score

97

out of 100

The score earned by Friends of Switchpoint Inc. is a passing score

This V6 of the Finance & Accountability Score provides a baseline measure of an organization's health including the indicators listed in the report below.

This score represents Form 990 data from 2020, the latest year electronically filed and published by the IRS.



Back to Overall

Finance & Accountability Report

97

of 100 points

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Program Expense

Program Expense Ratio

91.99%

Higher effect on score

More data  


The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s). This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver.


Program Expense Percentage

Amount of Credit Received

70% or higherFull Credit
60% - 69.9%Partial Credit
50% - 59.9%Zero Points for Program Expense Score
Below 50%Zero Points for Both Program Expense AND Liabilities to Assets Scores

Source: IRS Form 990

Board Composition

11/11 Independent

Higher effect on score


Charity Navigator looks for at least 3 board members, with more than 50% of those members identified as independent (not salaried).


The presence of an independent governing body is strongly recommended by many industry professionals to allow for full deliberation and diversity of thinking on governance and other organizational matters.


Source: IRS Form 990

Independent Audit or Financial Review

Audited

Higher effect on score


An Audit, Review, or Compilation provides important information about financial accountability and accuracy. Organizations are scored based on their Total Revenue Amount:

Total Revenue Amount

Expectation to Receive Credit

$1 million or higherExpected to complete an audit
$500,000 - $1 millionExpected to complete an audit, review, or compilation
Less than $500,000No expectation (removed from scoring methodology)

Source: IRS Form 990

Liabilities to Assets Ratio

37.31%

Lower effect on score


The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990). This ratio is an indicator of an organization’s solvency and/or long-term sustainability.

Liabilities to Assets Ratio

Amount of Credit Received

Less than 50%Full Credit
50% - 59.9%Partial Credit
60% or moreNo Credit

Source: IRS Form 990

Website

Listed

Lower effect on score


Charity Navigator looks for a website on the Form 990 as an accountability and transparency metric.


Nonprofits act in the public trust and reporting publicly on activities is an important component.


Source: IRS Form 990

Conflict of Interest Policy

Listed

Lower effect on score


Charity Navigator looks for the existence of a conflict of interest policy on the Form 990 as an accountability and transparency measure.


This policy protects the organization and by extension those it serves, when it is considering entering into a transaction that may benefit the private interest of an officer, director and/or key employee of the organization.


Source: IRS Form 990

Board Meeting Minutes

Documented

Lower effect on score


Charity Navigator looks to confirm on the Form 990 that the organization has this process in place as an accountability and transparency measure.


An official record of the events that take place during a board meeting ensures that a contemporaneous document exists for future reference.


Source: IRS Form 990

Document Retention and Destruction

Missing

Lower effect on score


Charity Navigator looks for the existence of a document retention and destruction policy per the Form 990 as an accountability and transparency measure.


This policy establishes guidelines for the handling, backing up, archiving and destruction of documents. These guidelines foster good record keeping procedures that promote data integrity.


Source: IRS Form 990

Whistleblower Policy

Listed

Lower effect on score


Charity Navigator looks for the existence of a whistleblower policy per the Form 990 as an accountability and transparency measure.


This policy outlines procedures for handling employee complaints, as well as a confidential way for employees to report financial or other types of mismanagement.


Source: IRS Form 990

Additional Information

Unscored

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Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

No Data Available


Key Persons data is currently unavailable for this organization. This data is only available if this charity has at least one year of electronically-filed Form 990 data filed within the last six years.

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activities:

Activity data not reported from the IRS


Foundation Status:

Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi) (BMF foundation code: 15)


Affiliation:

Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.


Friends of Switchpoint Inc. reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Fundraising Capacity

  • Revenue

  • Staffing

  • Administrative Capacity

  • Balance Sheet


How COVID-19 impacted the organization's operations financially:

We had to cancel our two major fundraising events, which had previously garnered $500,000 each. Our micro-enterprises - Thrift Store and Dog Daycare and Grooming - were greatly impacted due to CDC protocols put in place and the fact that people weren't shopping or leaving their dogs. We lost 90% of our volunteer force as they withdrew to quarantine. We applied and received a PPP loan enabling us to keep staff and stay open.


How COVID-19 impacted the organization's delivery of programs:

Programs had to be cut due to CDC guidelines limiting the size of gatherings social distancing in addition to the loss of our volunteer force to operate some programs - the computer lab, the Circles USA mentorship program, 17 weekly classes taught, a tutoring program, to name a few.


How this organization adapted to changing conditions caused by COVID-19:

We opened and operated a Quarantine Hotel in collaboration with our local hospital, keeping our community safe and preventing any covid-19 outbreaks in the homeless shelter. We pivoted to hold virtual fundraising events. We enhanced and built our social media outreach and awareness. When the church that was hosting the soup kitchen shut down we quickly moved the soup kitchen to our shelter campus rather than close it. We moved Circles mentorship programming to virtual zoom meetings. We adjusted the food pantry flow to a drive-thru pick-up. It was a constant pivot and adjustment as circumstances changed.


Innovations the organization intends to continue permanently after the pandemic:

We will continue to hold virtual fundraising events in conjunction with our in-person events, as well as offer classes online. We will continue to grow our efforts for online outreach via social media.


Previous: Finance & Accountability  / Next: Leadership & Adaptability

...   Impact & Results


This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.


Impact & Results Score

75

out of 100

Friends of Switchpoint Inc. is cost-effective, earning a passing score.


Impact

$40 provides a night of shelter to a person experiencing homelessness.


Do you work at Friends of Switchpoint Inc.? Join the waitlist for an updated Impact & Results score.


Back to Overall

Impact & Results Report

75

of 100 points


This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Rated Program

Rated Program


Program

Switchpoint Community Resource Ctr

Activities

The nonprofit provides people experiencing homelessness with a temporary place to stay.

Program Type

Emergency Shelter

Beneficiaries Served

Program Geography

Time Period of Data

10/1/19 to 9/30/20


Learn how we assess the impact of nonprofits

Outcomes and Cost

Outcomes: Changes in the lives of those served by a nonprofit. They can be caused by the nonprofit.

Costs: The money spent by a nonprofit and its partners and beneficiaries.

Impact: Outcome caused by a nonprofit relative to its cost.

Cost-effectiveness: A judgment as to whether the cost was a good use of resources to cause the outcome.


Outcome Metric

A night of shelter for a person experiencing homelessness


Outcome Data Source

Ratings are based on data the nonprofit itself collects on its work. We use the most recent year with sufficient data. Typically, this data allows us to calculate direct changes in participants' lives, such as increased income.


Outcome data collected during the program. The nonprofit submitted data on nights of shelter provided.


Method for Attributing Outcomes

We don't know if the observed changes were caused by the nonprofit's program or something else happening at the same time (e.g., a participant got a raise). To determine causation, we take the outcomes we observe and subtract an estimate of the outcomes that would have happened even without the program (i.e., counterfactual outcomes).


We assume that the provision of shelter by one nonprofit does not diminish the provision of shelter by any other (neighboring) nonprofit. We also assume there is, in general, no slack capacity in the homeless shelter system. In the absence of a given shelter, beneficiaries would not be able to stay at another shelter because other shelters are assumed to have no beds to spare. We therefore set the counterfactual to zero.


Cost Data Source

After estimating the program's outcomes, we need to determine how much it cost to achieve those outcomes. All monetary costs are counted, whether they are borne by a nonprofit service deliverer or by the nonprofit’s public and private partners.


Program cost data reported by the nonprofit. Partner and beneficiary costs reported by the nonprofit or estimated by Charity Navigator.


Cost Calculation

$1,978,000 program costs + $0 partner costs + $0 beneficiary costs = $1,978,000 total costs


Impact and Determination

We calculate impact, defined as the change in outcomes attributable to a program divided by the cost to achieve those outcomes.

Impact Calculation

$1,978,000 total costs / 29,400 nights of shelter provided = roughly $80 provides a night of shelter to a person experiencing homelessness.

Benchmark for Rating

Impact & Results scores of emergency shelters are based on the cost of providing a night of shelter relative to the Fair Market Rent in that county. Programs receive an Impact & Results score of 100 if they are less than 200% the Fair Market Rent and a score of 75 if they are less than 400%. If a nonprofit reports impact but doesn't meet the benchmark for cost-effectiveness, it earns a score of 50.

Determination

Cost-effective

Analysis Details


Analysis conducted in 2022 by Charity Navigator using data submitted by the nonprofit, theory and evidence from scientific research studies, and public datasets.

Additional Information

Unscored

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Largest Programs

Largest Programs



Friends of Switchpoint Inc. reported its three largest programs on its FY 2020 Form 990 as:


$2,561,890

Spent in most recent FY

42%

Percent of program expenses


FOOD - Switchpoint operates a community food pantry which is free to the public and serves over 1,700 households per month


$1,851,610

Spent in most recent FY

30%

Percent of program expenses


Shelter Switchpoint operates an 80 bed homeless shelter which is free to the public and open 24/7. We provide temporary emergency housing for women, men and families of all ages


$581,582

Spent in most recent FY

9%

Percent of program expenses


Crossover & Clinical Switchpoint operates a 40 bed residential treatment facility and outpatient treatment facility for addiction recovery for adults.


Previous: Impact & Results  / Next: Culture & Community

...   Leadership & Adaptability


This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.


Leadership & Adaptability Score

100

out of 100

The score earned by Friends of Switchpoint Inc. is a passing score.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.


Back to Overall

Leadership & Adaptability Report

100

of 100 points

Mission

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission


Empower homeless families and individuals by addressing the underlying cause of poverty and providing an individualized comprehensive plan that supports them on their journey to self-sufficiency. Significant activities include operating a 24/7 homeless shelter, community food pantry, soup kitchen, and a community resource center to support those seeking employment and housing.


Source: Nonprofit submitted responses

Vision

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.


Every individual embodies their worth and value. With self-esteem, hope and abilities restored, thriving in affordable housing.


Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.


Goal One: Open a 24/7 childcare facility with trauma-informed care, offering premier programming to help move child and parent out of poverty.

Goal Type: New program(s) based on observed changes in needs among our constituencies/communities served.


Goal Two: Move the Food Pantry to a larger facility to accommodate the increased need.

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Goal Three: Get a commercial kitchen to facilitate the soup kitchen and incorporate a muffin business to generate unrestricted funds for the homeless shelter and provide job shadowing/training.

Goal Type: New program(s) based on observed changes in needs among our constituencies/communities served.


Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development


Describe an investment in leadership

Offering classes and training to improve and expand skill levels among staff. Offering advancement in leadership roles within departments. Cultivating communication and assessment evaluations to meet the needs of growing staff.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.


This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Thought Leadership

  • Raising Awareness

  • Community Building

  • Policy Advocacy

What are this organization’s external mobilizaton efforts?

We collaborate with 20 local agencies and non-profits to meet and overcome the obstacles our clients face. We participate on boards and present at conferences and our LHCC (Local Homeless Coordinating Committee). We work with our state legislature to create policy to support our LHCC and those we serve. We continually present, both in person and via social media the stories and successes of those we serve, advocating for them to overcome the stigmas surrounding those experiencing homelessness.

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.


Having to cancel our largest fundraising event, we quickly pivoted to create a virtual fundraiser held via Facebook and Youtube live. While not bringing in as many funds as the canceled event, we picked up 221 new first-time donors that have become committed supporters. We opened a Quarantine Hotel in partnership with our local hospital to keep our community safe and prevent Covid-19 outbreaks at the shelter. When the church that was hosting the community soup kitchen closed, we quickly moved the soup kitchen to our facility and created a drive-thru pick-up system to prevent anyone from going hungry.

Source: Nonprofit submitted responses

Previous: Leadership & Adaptability

...   Culture & Community


This score provides an assessment of the organization's culture and connectedness to the community it serves. Learn more about how and why we rate Culture & Community.


Culture & Community Score

100

out of 100

Friends of Switchpoint Inc. has earned a passing score. The organization provided data about how it listens to constituents (Constituent Feedback) and its Diversity, Equity, & Inclusion (DEI) practices (see report below).

The Culture & Community Beacon is comprised of the following metrics:

  • Constituent Feedback: 100/100 (30% of beacon score)

  • Diversity, Equity, & Inclusion: 100/100 (70% of beacon score)


Back to Overall

Culture & Community Report

100

of 100 points

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Constituent Feedback

Diversity, Equity, & Inclusion

100/100 points

70% of beacon score


This organization's score of 100 is a passing score. The organization reported that it is implementing 13 diversity, equity and inclusion (DEI) practices. Charity Navigator believes nonprofit organizations implementing effective DEI policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.


View this organization's DEI Strategies


Methodology


We are utilizing data collected by Candid to document and assess the DEI practices implemented by the organization. Nonprofit organizations are encouraged to fill out the Equity Strategies section of their Candid profiles to receive a rating.


Learn more about the methodology.

Constituent Feedback

100/100 points

30% of beacon score


This organization reported that it is collecting feedback from the constituents and/or communities it serves. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.


View this organization's Constituent Feedback Practices




Methodology


We've partnered with Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.


Learn more about the methodology.

Analysis and Research


Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Below you can find more information about the metrics we currently evaluate in this beacon and their relevance to nonprofit performance.


Constituent Feedback


Diversity, Equity, and Inclusion

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