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www.familysupportivehousing.org
692 N KING RD
San Jose CA 95133-1709
San Jose CA | IRS ruling year: 1986 | EIN: 77-0106237
TO PROVIDE TEMPORARY HOUSING AND TARGETED SUPPORT TO GUIDE FAMILIES FROM CRISIS TO INDEPENDENT LIVING IN OUR COMMUNITY
Great
This charity's score is 100%, earning it a Four-Star rating. If this organization aligns with your passions and values, you can give with confidence.
This overall score is calculated from multiple beacon scores: 33% Accountability & Finance, 57% Impact & Results, 10% Culture & Community. Learn more about our criteria and methodology.
We recognize that not all metrics and beacons equally predict a charity’s success. The percentage each beacon contributes to the organization’s overall rating depends on the number of beacons an organization has earned.
Use the tool below to select different beacons to see how the weighting shifts when only one, two, or three beacons are earned.
Rating histories are available for a growing number of rated organizations. Check back later to see if this organization has a rating history!
Family Supportive Housing Inc. has earned a 100% for the Accountability & Finance beacon. See the metrics below for more information.
This beacon provides an assessment of a charity's financial health (financial efficiency, sustainability, and trustworthiness) and its commitment to governance practices and policies.
This Accountability & Finance score represents IRS Form 990 data up until FY 2021, which is the most recent Form 990 currently available to us.
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Full Credit
Partial Credit
No Credit
Not ApplicableBoard Composition - 8/8 - 25/25 ptsBoard Composition - 8/8 - 25/25 pts
Charity Navigator looks for at least 3 board members, with more than 50% of those members identified as independent (not salaried).
The presence of an independent governing body is strongly recommended by many industry professionals to allow for full deliberation and diversity of thinking on governance and other organizational matters.
Source: IRS Form 990
Independent Audit or Financial Review - Audited - 20/20 ptsIndependent Audit or Financial Review - Audited - 20/20 pts
An Audit, Review, or Compilation provides important information about financial accountability and accuracy. Organizations are scored based on their Total Revenue Amount:
| Total Revenue Amount | Expectation to Receive Credit |
|---|---|
| $1 million or higher | Expected to complete an audit |
| $500,000 - $1 million | Expected to complete an audit, review, or compilation |
| Less than $500,000 | No expectation (removed from scoring methodology) |
Source: IRS Form 990
Conflict of Interest Policy - Listed - 3/3 ptsConflict of Interest Policy - Listed - 3/3 pts
Charity Navigator looks for the existence of a conflict of interest policy on the Form 990 as an accountability and transparency measure.
This policy protects the organization and by extension those it serves, when it is considering entering into a transaction that may benefit the private interest of an officer, director and/or key employee of the organization.
Source: IRS Form 990
Board Meeting Minutes - Documented - 3/3 ptsBoard Meeting Minutes - Documented - 3/3 pts
Charity Navigator looks to confirm on the Form 990 that the organization has this process in place as an accountability and transparency measure.
An official record of the events that take place during a board meeting ensures that a contemporaneous document exists for future reference.
Source: IRS Form 990
Document Retention and Destruction - Listed - 3/3 ptsDocument Retention and Destruction - Listed - 3/3 pts
Charity Navigator looks for the existence of a document retention and destruction policy per the Form 990 as an accountability and transparency measure.
This policy establishes guidelines for the handling, backing up, archiving and destruction of documents. These guidelines foster good record keeping procedures that promote data integrity.
Source: IRS Form 990
Whistleblower Policy - Listed - 3/3 ptsWhistleblower Policy - Listed - 3/3 pts
Charity Navigator looks for the existence of a whistleblower policy per the Form 990 as an accountability and transparency measure.
This policy outlines procedures for handling employee complaints, as well as a confidential way for employees to report financial or other types of mismanagement.
Source: IRS Form 990
Website - Listed - 3/3 ptsWebsite - Listed - 3/3 pts
Charity Navigator looks for a website on the Form 990 as an accountability and transparency metric.
Nonprofits act in the public trust and reporting publicly on activities is an important component.
Source: IRS Form 990
Full CreditPartial CreditNo CreditNot ApplicableLiabilities to Assets Ratio - 1.11% - 15/15 ptsLiabilities to Assets Ratio - 1.11% - 15/15 pts
The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990). This ratio is an indicator of an organization’s solvency and/or long-term sustainability.
| Liabilities to Assets Ratio | Amount of Credit Received |
|---|---|
| Less than 50% | Full Credit |
| 50% - 59.9% | Partial Credit |
| 60% or more | No Credit |
Source: IRS Form 990
Program Expense Ratio - 85.78% - 25/25 ptsProgram Expense Ratio - 85.78% - 25/25 pts
The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s). This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver.
| Program Expense Percentage | Amount of Credit Received |
|---|---|
| 70% or higher | Full Credit |
| 60% - 69.9% | Partial Credit |
| 50% - 59.9% | Zero Points for Program Expense Score |
| Below 50% | Zero Points for Both Program Expense AND Liabilities to Assets Scores |
Source: IRS Form 990
This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.
No Data Available
Key Persons data is currently unavailable for this organization. This data is only available if this charity has at least one year of electronically-filed Form 990 data filed within the last six years.
Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website
Activities:
Boy Scouts, Girl Scouts, etc. (BMF activity code: 320)
Foundation Status:
Organization which receives a substantial part of its support from a governmental unit or the general public 170(b)(1)(A)(vi) (BMF foundation code: 15)
Affiliation:
Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)
The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to search for this organization's Forms 990 on the IRS website (if any are available). Simply enter the organization's name (Family Supportive Housing Inc.) or EIN (770106237) in the 'Search Term' field.
Family Supportive Housing Inc. has earned a 100% for the Impact & Results beacon. See the metrics below for more information.
This beacon estimates the actual impact a charity has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.
Learn more
Full CreditPartial CreditNo CreditNot Applicable
Program
San Jose Family Shelter
Activities
Family Supportive Housing provides people experiencing homelessness with a temporary place to stay.
Program Type
Emergency Shelter
Beneficiaries Served
People experiencing homelessness;Families
Program Geography
2 counties and cities in CA
Time Period of Data
10/1/2016 to 9/30/2017
Outcomes: Changes in the lives of those served by a nonprofit. They can be caused by the nonprofit.
Costs: The money spent by a nonprofit and its partners and beneficiaries.
Impact: Outcome caused by a nonprofit relative to its cost.
Cost-effectiveness: A judgment as to whether the cost was a good use of resources to cause the outcome.
Outcome Metric
A night of shelter for a person experiencing homelessness
Outcome Data Source
Ratings are based on data the nonprofit itself collects on its work. We use the most recent year with sufficient data. Typically, this data allows us to calculate direct changes in participants' lives, such as increased income.
Method for Attributing Outcomes
We don't know if the observed changes were caused by the nonprofit's program or something else happening at the same time (e.g., a participant got a raise). To determine causation, we take the outcomes we observe and subtract an estimate of the outcomes that would have happened even without the program (i.e., counterfactual outcomes).
We assume that the provision of shelter by one nonprofit does not diminish the provision of shelter by any other (neighboring) nonprofit. We also assume there is, in general, no slack capacity in the homeless shelter system. In the absence of a given shelter, beneficiaries would not be able to stay at another shelter because other shelters are assumed to have no beds to spare. We therefore set the counterfactual to zero.
Cost Data Source
After estimating the program's outcomes, we need to determine how much it cost to achieve those outcomes. All monetary costs are counted, whether they are borne by a nonprofit service deliverer or by the nonprofit’s public and private partners.
Cost Calculation
$1,043,049 program costs + $0 partner costs + $0 beneficiary costs = $1,043,049 total costs
We calculate impact, defined as the change in outcomes attributable to a program divided by the cost to achieve those outcomes.
Impact Calculation
$1,043,049 total costs / 58,047 nights of shelter provided = roughly $20 provides a night of shelter to a person experiencing homelessness.
Benchmark for Rating
Impact & Results scores of emergency shelters are based on the cost of providing a night of shelter relative to the Fair Market Rent in that county. Programs receive an Impact & Results score of 100 if they are less than 200% the Fair Market Rent and a score of 80 if they are less than 400%. If a nonprofit reports impact but doesn't meet the benchmark for cost-effectiveness, it earns a score of 65.
Determination
Highly cost-effective
Family Supportive Housing Inc. reported its three largest programs on its FY 2021 Form 990 as:
Spent in most recent FY
Percent of program expenses
SHELTER PROGRAMWITH NEARLY 35 YEARS OF EXPERIENCE WORKING WITH FAMILIES IN NEED, THE ORGANIZATION HAS DEVELOPED A SET OF SERVICES THAT EMPOWER FAMILIES TO MOVE FROM HOMELESSNESS TO INDEPENDENT, SELF-S ... (More)
SHELTER PROGRAMWITH NEARLY 35 YEARS OF EXPERIENCE WORKING WITH FAMILIES IN NEED, THE ORGANIZATION HAS DEVELOPED A SET OF SERVICES THAT EMPOWER FAMILIES TO MOVE FROM HOMELESSNESS TO INDEPENDENT, SELF-SUFFICIENT LIVES IN THE COMMUNITY. THE ORGANIZATION'S SAN JOSE FAMILY SHELTER IS THE ONLY SHELTER IN SANTA CLARA COUNTY THAT EXCLUSIVELY SERVES HOMELESS FAMILIES. IT OPERATES 35 EFFICIENCY APARTMENTS 365 DAYS PER YEAR; DESPITE THE CHALLENGES AND UNCERTAINTY, THIS YEAR THE ORGANIZATION HAS BEEN ABLE TO SERVE 482 INDIVIDUALS, 287 OF THEM CHILDREN, WITH 52,000 SHELTER NIGHTS, AND186,000 NUTRITIOUS MEALS ALONG WITH SUPPORTIVE SERVICES AND EDUCATIONAL, BEHAVIORAL, CAREER, AND THERAPEUTIC SUPPORT. EIGHTY THREE PERCENT OF OUR SHELTER FAMILIES SUCCESSFULLY TRANSITIONED INTO PERMANENT HOUSING AND SELF-SUFFICIENCY. THE ORGANIZATION CONTINUES TO IDENTIFY CREATIVE SOLUTIONS AND ENGAGE WITH ITS PARTNER AGENCIES TO DEVELOP OPPORTUNITIES TO HELP FAMILIES IN THEIR CARE.HOMEWORK ENRICHMENT PROGRAM: PROVIDES DAILY, SUPERVISED ACADEMIC ASSISTANCE,SKILL DEVELOPMENT AND ENRICHMENT ACTIVITIES TO ABOUT 150 CHILDREN IN GRADES K-12 EACH YEAR. DURING THE YEAR, THE ORGANIZATION CREATIVELY PROVIDED OVER 850 HOURS OF SUPPORT DURING THIS UNPRECEDENTED TIME.VOYAGER DAYCARE: PROVIDES RELIABLE, QUALITY, ONSITE CHILDCARE FOR INFANTS AND PRESCHOOL CHILDREN AT OUR SAN JOSE FAMILY SHELTER. VOYAGER IS STATE LICENSED AND FREE OF CHARGE TO FAMILIES STAYING AT THE SHELTER. BY PROVIDING A SAFE AND LOVING ENVIRONMENT FOR THEIR YOUNG CHILDREN, THE ORGANIZATION ALLOWS PARENTS TO CONCENTRATE THEIR TIME AND ENERGY ON SEEKING EMPLOYMENT AND PERMANENT HOUSING.RAPID REHOUSING: IN COLLABORATION WITH THE CITY OF SAN JOSE, THE RAPID REHOUSING PROGRAM PROVIDES SHORT-TERM SUBSIDIES TO ATTAIN AND RETAIN STABLE HOUSING. FINANCIAL ASSISTANCE IS TIED TO CASE MANAGEMENT EFFORTS THAT FOCUS ON GROWING INCOME, ATTAINING LIVING-WAGE CAREERS, AND TRANSITIONING IN PLACE IN EXISTING HOUSING LEASES. ALL FAMILIES THAT PARTICIPATE IN THE SAN JOSE FAMILY SHELTER PROGRAM ARE ASSESSED FOR ELIGIBILITY TO THIS SUBSIDY PROGRAM, WHICH BENEFITS FAMILIES WITH MODERATE HOUSING BARRIERS.HOMELESS PREVENTION SYSTEM (HPS)/ASSISTED RAPID RESOLUTION: THIS PROGRAM FOCUSES ON ASSESSING AND FINANCIALLY ASSISTING FAMILIES AT THE BRINK OF HOMELESSNESS FOR RESOLUTION AND AVOIDING THE HOMELESS SYSTEM. THE ORGANIZATION IS RESPONSIBLE FOR BOTH IN-HOUSE CASE MANAGEMENT AND DIRECT FINANCIAL ASSISTANCE AS WELL AS REFERRAL TO OTHER PARTNERS IN THE HPS SYSTEM. (Less)
Spent in most recent FY
Percent of program expenses
BRIDGES AFTER-CARE PROGRAMBRIDGES AFTER-CARE PROVIDES ONGOING SUPPORTIVE SERVICES TO FAMILIES THAT HAVE MOVED INTO HOUSING IN ORDER TO DECREASE THE POSSIBILITY OF THEM RELAPSING BACK INTO HOMELESSNESS ... (More)
BRIDGES AFTER-CARE PROGRAMBRIDGES AFTER-CARE PROVIDES ONGOING SUPPORTIVE SERVICES TO FAMILIES THAT HAVE MOVED INTO HOUSING IN ORDER TO DECREASE THE POSSIBILITY OF THEM RELAPSING BACK INTO HOMELESSNESS. THIS YEAR THE ORGANIZATION SERVED SEVENTY-SIX FAMILIES (Less)
Spent in most recent FY
Percent of program expenses
HOMELESS PREVENTION SYSTEM/COVID-19 FINANCIAL ASSISTANCE PROGRAMIN DIRECT RESPONSE TO THE FINANCIAL CRISIS CREATED BY COVID-19-RELATED INCOME DISRUPTION, SACRED HEART COMMUNITY SERVICE AND DESTINATION ... (More)
HOMELESS PREVENTION SYSTEM/COVID-19 FINANCIAL ASSISTANCE PROGRAMIN DIRECT RESPONSE TO THE FINANCIAL CRISIS CREATED BY COVID-19-RELATED INCOME DISRUPTION, SACRED HEART COMMUNITY SERVICE AND DESTINATION: HOME CREATED A PROGRAM DEDICATED TO PROVIDING FINANCIA (Less)
Family Supportive Housing Inc. has earned a 95% for the Culture & Community beacon. See the metrics below for more information.
This beacon provides an assessment of the organization's culture and connectedness to the community it serves.
Learn more
Full CreditPartial CreditNo CreditNot ApplicableConstituent Feedback - Data Available - UnscoredConstituent Feedback - Data Available - Unscored
This organization reported that it is collecting feedback from the constituents and/or communities it serves. However, it did not respond to one or more survey questions, and therefore is not eligible for a score on this metric. (View our beacon methodology.) Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.
How is your organization collecting feedback from the people you serve?
SMS text surveys, Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person), Paper surveys, Case management notes
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
With whom does your organization share the feedback you got from the people you serve?
Our staff, Our board, Our funders, Our community partners
What challenges does your organization face in collecting feedback from the people you serve?
It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, It is difficult to get honest feedback from our clients
Briefly describe a recent change that your organization made in response to feedback from the people you serve.
Note: The organization did not respond to this question.
Equity Practices - Data Available - 95/100 ptsEquity Practices - Data Available - 95/100 pts
100% of beacon score
This organization's score of 95 is a passing score. The organization reported that it is implementing 9 Equity Practices. Charity Navigator believes nonprofit organizations implementing effective equity policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.
Equity Practices (5/7) | |
|---|---|
We review compensation data across the organization (and by staff levels) to identify disparities by race. | |
We ask team members to identify racial disparities in their programs and/or portfolios. | |
We analyze disaggregated data and root causes of race disparities that impact the organization/'s programs, portfolios, and the populations served. | |
We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support. | |
We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders. | |
We disaggregate data by demographics, including race, in every policy and program measured | |
We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization. | |
Equity Policies and Procedures (4/7) | |
|---|---|
We use a vetting process to identify vendors and partners that share our commitment to race equity. | |
We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions. | |
We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization. | |
We have community representation at the board level, either on the board itself or through a community advisory board. | |
We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability. | |
We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team. | |
We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization. | |
Family Supportive Housing Inc. cannot currently be evaluated by our Leadership & Adaptability methodology because we have not received data from the charity regarding its leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes.
Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.
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Impact & Results
Accountability & Finance
Culture & Community
Leadership & Adaptability
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