Mission: Hope House of Colorado empowers parenting teenage moms to strive for personal and economic self-sufficiency and to understand their significance in God's sight, resu ... (More)

Hope House Colorado is a 501(c)(3) organization, with an IRS ruling year of 2001, and donations are tax-deductible.

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Contact Information

  http://hopehouseofcolorado.org/

  6475 Benton Street
Building A
Arvada CO 80003 

  303-429-1012


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Star Rating System by Charity Navigator


Charity Navigator evaluates a nonprofit organization’s financial health including measures of stability, efficiency and sustainability. We also track accountability and transparency policies to ensure the good governance and integrity of the organization.




Exceptional

This charity's score is 92.81, earning it a 4-Star rating. Donors can "Give with Confidence" to this charity. 

This score is calculated from two sub-scores:

This score represents Form 990 data from 2020, the latest year published by the IRS. 

View this organization’s historical ratings.


Back to Overall

Star Rated Report

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Program Expense

Program Expense Ratio

75.7%


The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s).


This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver. Dividing a charity's average program expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Administrative Expenses

10.0%


As reported by charities on their IRS Form 990, this measure reflects what percent of its total budget a charity spends on overhead, administrative staff and associated costs, and organizational meetings. Dividing a charity's average administrative expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Fundraising Expenses

14.2%


This measure reflects what a charity spends to raise money. Fundraising expenses can include campaign printing, publicity, mailing, and staffing and costs incurred in soliciting donations, memberships, and grants. Dividing a charity's average fundraising expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Liabilities to Assets Ratio

5.8%


The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990).


Part of our goal in rating the financial performance of charities is to help donors assess the financial capacity and sustainability of a charity. As do organizations in other sectors, charities must be mindful of their management of total liabilites in relation to their total assets. This ratio is an indicator of an organization’s solvency and or long term sustainability. Dividing a charity's total liabilities by its total assets yields this percentage.


Source: IRS Form 990

Fundraising Efficiency

$0.10


The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.


Source: IRS Form 990

Working Capital Ratio

3.55 years


Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed Form 990. We include in a charity's working capital unrestricted and temporarily restricted net assets, and exclude permanently restricted net assets. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.


Source: IRS Form 990

Program Expense Growth

23.24%


We compute the average annual growth of program expenses using the following formula: [(Yn/Y0)(1/n)]-1, where Y0 is a charity's program expenses in the first year of the interval analyzed, Yn is the charity's program expenses in the most recent year, and n is the interval of years passed between Y0 and Yn.


Source: IRS Form 990

Governance


Charity Navigator looks to confirm on the Form 990 that the organization has these governance practices in place.


Sources Include: IRS Form 990

Governance:
Independent Voting Board Members  ... (More)
No Material Diversion of Assets ... (More)

A diversion of assets – any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft – can seriously call into question a charity's financial integrity. We check the charity's last two Forms 990 to see if the charity has reported any diversion of assets. If the charity does report a diversion, then we check to see if it complied with the Form 990 instructions by describing what happened and its corrective action. This metric will be assigned to one of the following categories:

  • Full Credit: There has been no diversion of assets within the last two years.

  • Partial Credit: There has been a diversion of assets within the last two years and the charity has used Schedule O on the Form 990 to explain: the nature of the diversion, the amount of money or property involved and the corrective action taken to address the matter. In this situation, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: There has been a diversion of assets within the last two years and the charity's explanation on Schedule O is either non-existent or not sufficient. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Audited Financials Prepared by Independent Accountant ... (More)

Audited financial statements provide important information about financial accountability and accuracy. They should be prepared by an independent accountant with oversight from an audit committee. (It is not necessary that the audit committee be a separate committee. Often at smaller charities, it falls within the responsibilities of the finance committee or the executive committee.) The committee provides an important oversight layer between the management of the organization, which is responsible for the financial information reported, and the independent accountant, who reviews the financials and issues an opinion based on its findings. We check the charity's Form 990 reporting to see if it meets this criteria.

  • Full Credit: The charity's audited financials were prepared by an independent accountant with an audit oversight committee.

  • Partial Credit: The charity's audited financials were prepared by an independent accountant, but it did not have an audit oversight committee. In this case, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: The charity did not have its audited financials prepared by an independent accountant. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Does Not Provide Loan(s) to or Receive Loan(s) From Related Parties ... (More)
Documents Board Meeting Minutes ... (More)
Distributes 990 to Board Before Filing ... (More)
Compensates Board ... (More)

Policies


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization has these policies in place.


Sources Include: IRS Form 990 and organization's website

Policies:
Conflict of Interest  ... (More)
Whistleblower ... (More)
Records Retention and Destruction ... (More)
CEO Compensation Process ... (More)
Donor Privacy ... (More)

Donors can be reluctant to contribute to a charity when their name, address, or other basic information may become part of donor lists that are exchanged or sold, resulting in an influx of charitable solicitations from other organizations. Our analysts check the charity's website to see if the organization has a donor privacy policy in place and what it does and does not cover. Privacy policies are assigned to one of the following categories:

  • Yes: This charity has a written donor privacy policy published on its website, which states unambiguously that (1) it will not share or sell a donor's personal information with anyone else, nor send donor mailings on behalf of other organizations or (2) it will only share or sell personal information once the donor has given the charity specific permission to do so.

  • Opt-out: The charity has a written privacy policy published on its website which enables donors to tell the charity to remove their names and contact information from lists the charity shares or sells. How a donor can have themselves removed from a list differs from one charity to the next, but any and all opt-out policies require donors to take specific action to protect their privacy.
  • No: This charity either does not have a written donor privacy policy in place to protect their contributors' personal information, or the existing policy does not meet our criteria.

The privacy policy must be specific to donor information. A general website policy which references "visitor" or "user" personal information will not suffice. A policy that refers to donor information collected on the website is also not sufficient as the policy must be comprehensive and applicable to both online and offline donors. The existence of a privacy policy of any type does not prohibit the charity itself from contacting the donor for informational, educational, or solicitation purposes.

(Less)

Transparency


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization makes this information easily accessible.


Sources Include: IRS Form 990 and organization's website

Transparency:
CEO Salary Listed on 990 ... (More)
Board of Directors Listed on Website ... (More)
Key Staff Listed on Website ... (More)
Audited Financial Statements on Website ... (More)
Form 990 Available on Website ... (More)

Additional Information

Unscored

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Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

Presented here are this organizations key compensated staff members as identified by our analysts. This compensation data includes salary, cash bonuses and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting



Lisa Steven, Executive Director

$85,535 (3.79% of Total Expenses)


Current CEO and Board Chair can be found in the Leadership & Adaptability report below.

Source: IRS Form 990 (page 7), filing year 2020

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activities:

Activity data not reported from the IRS


Foundation Status:

Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi) (BMF foundation code: 15)


Affiliation:

Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.


Hope House Colorado reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Fundraising Capacity

  • Staffing

  • Administrative Capacity


How COVID-19 impacted the organization's operations financially:

When COVID hit, Hope House leadership immediately reached out to donors, and we pursued COVID grants. We received funds from the Payroll Protection Program under the CARES Act. A $75,000 restricted gift from a major donor was used for rent and bill support for teen moms who lost their jobs or had their hours cut and were facing possible eviction. We also raised $138,500 through COVID-related grants. Through virtual events, we were able to fundraise close to our goals for each event due to the generosity of our donors--our Hope House champions.


How COVID-19 impacted the organization's delivery of programs:

When COVID hit, we never considered suspending programming, understanding that our moms needed our help more than ever. Instead, we pivoted quickly, transitioning to virtual classes and support, and adjusting services to comply with health guidelines. During the first three months of the pandemic, classes/programs were virtual and in July we re-opened complying with health guidelines. We also: • Offered Curbside Grab & Go for meals/food, baby items and personal/household essentials. • Modified our “residential house” to serve as a shelter for moms experiencing crisis during the pandemic. • Increased direct assistance (rent/bill support) because of a much higher need during COVID. • Equipped teen moms with laptops so that they could continue with their education. • Assisted with unemployment because 35% of our moms lost their jobs or had their hours cut.


How this organization adapted to changing conditions caused by COVID-19:

Our day-to-day operations changed during the pandemic to adapt to the state-wide protocols impacting Colorado. When we were unable to have teen moms in the building, we offered programs and classes online for teen moms and their children (who participated in Early Learning). Our staff took shifts operating our curbside Grab & Go so that teen moms could pull through the parking lot to receive essential items like food and hygiene products. As protocols allowed, we were able to accommodate a few teen moms in the building at a time so they could meet one-on-one with counselors or program staff as needed. Our staff completed their work in remote settings when not working Grab & Go, and most meetings were done via Zoom to ensure the important work on prioritizing our teen moms was being accomplished throughout the pandemic. The moms and their kids were our top priority, and we are thankful for the ways we were able to support them while keeping everyone as safe as possible.


Innovations the organization intends to continue permanently after the pandemic:

Some lessons learned during the pandemic: • COVID confirmed that our moms need to feel supported and emotionally/mentally secure before they can move forward with their economic goals. Education is key to self-sufficiency, but mental wellbeing for both mom and child is intimately linked to it. • Adaptability and flexibility were the keys to Hope House’s success in 2020. • With children in Early Learning regressing, we are exploring the use of therapy dogs, which can help alleviate stress and trauma, promote relaxation, reduce aggression, increase self-esteem, teach compassion, empathy, etc. • We learned that our food assistance needs to be expanded. We now have a stocked food pantry that is accessible for our moms whenever they need to access food or a meal. • We expect the need for direct assistance in the form or rent and bill support to grow. • We plan to continue individualized “point-person” support, so everyone is more closely aligned with the needs of moms and kids.


Historical Ratings

Date PublishedForm 990 FYEOverall ScoreOverall Rating
Rating Version: 2.1
2/1/20222020 92.81
4/1/20212019 92.51
12/1/20192018 89.64
3/1/20192017 87.93
2/1/20182016 86.56
3/1/20172015 91.93

Previous: Finance & Accountability  / Next: Leadership & Adaptability

...   Impact & Results


This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.


Impact & Results Score

Not Currently Scored

Hope House Colorado cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.

Learn more about Impact & Results.


Back to Overall

Additional Information

Unscored

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Largest Programs

Largest Programs



Hope House Colorado reported its largest program on its FY 2020 Form 990 as:


$1,688,976

Spent in most recent FY

100%

Percent of program expenses


Self-Sufficiency Programs for Teenage Mothers


Previous: Impact & Results  / Next: Culture & Community

...   Leadership & Adaptability


This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.


Leadership & Adaptability Score

100

out of 100

The score earned by Hope House Colorado is a passing score. This score has no effect on the organization's Star Rating.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.


Back to Overall

Leadership & Adaptability Report

100

of 100 points

Mission

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission


Hope House Colorado empowers parenting teenage moms to strive for personal and economic self-sufficiency and to understand their significance in God's sight, resulting in a healthy future for them, and for their children. Hope House Colorado was incorporated in October 2000, and the next three years were spent developing a comprehensive self-sufficiency program. In April 2003, Hope House opened the doors of its first Residential Program. In 2006, Hope House moved into their own facility. In 2007, Hope House began providing a Mentoring Program and a GED Program. In 2013, Hope House moved all its programs to its temporary Resource Center. This move allowed the Residential Program to house additional teen moms and children. In 2017, Hope House broke ground on a new 15,000-square-foot Resource Center, adjacent to the Residential Program. In 2019, Hope House moved into the newly built Resource Center which allows staff to serve up to three times more moms!


Source: Nonprofit submitted responses

Vision

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.


Hope House Colorado is committed to transforming the lives of teen mothers around the world. Hope House Colorado plans to: (1) explore opportunities to expand and serve more teen moms across the country through additional Hope House affiliates. (2) open an Early Learning Center on its Arvada campus to provide additional services for teen moms and their children. (3) create a new Expansion Department with staff members dedicated to completing the expansion partner framework/training (funded separately from the general operational budget).


Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.


Goal One: (1) Hope House will increase the number of teen moms served through our programs each year, until we reach capacity.

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Goal Two: (2) Hope House will provide program options designed to help teen moms move toward or reach personal and economic self-sufficiency and offer them opportunities to grow in Christ.

Goal Type: New program(s) based on observed changes in needs among our constituencies/communities served.


Goal Three: (3) Hope House will develop and implement our national expansion plan in order to serve more teen moms across the country.

Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.


Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development


Describe an investment in leadership

We contracted with an organizational consultant to invest in a year-long leadership alignment project. This was based on the fact that we had one new director and three of four program managers were new to managing people. The desired outcome was alignment around decision making, communication, trust-building and new internal processes. We also contracted with JVA (Joining Vision and Action) for an in depth third party program evaluation with the desired outcomes of: Realigning programs to mitigate the impact of Covid on our teen moms and children; identify key performance indicators and determine which data to collect and how to input more efficiently (new database); address program staff burnout; and determine the most urgent places to begin addressing DEI.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.


This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Thought Leadership

  • Raising Awareness

  • Community Building

  • Policy Advocacy

What are this organization’s external mobilizaton efforts?

-In partnership with other nonprofits, Hope House secures food and wellness resources, auto assistance, essential needs like diapers and wipes and so much more. -Hope House staff participate in speaking engagements at events and conferences to share what is happening at Hope House. The founder & executive director is also working to publish a book about Hope House. -Hope House offers volunteer opportunities in order for the community to get involved in the mission of Hope House. -Hope House’s founder & executive director is a co-founder of the Teen Parent Collaborative (TPC), an organization that brings together local nonprofit and service providers throughout Colorado to work toward a vision where all teen parents and their children have all the resources they need to flourish. -Hope House regularly advocates on social media channels to increase knowledge of the organization. -Hope House works to advocate for the needs of teen moms across the state of Colorado (through the TPC).

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.


Hope House, like many other organizations, had to pivot programming and services to adapt to the changing regulations due to the pandemic throughout 2020. As state regulations made it difficult to have teen moms and their children in the building, staff quickly began providing classes and programming virtually through Zoom. In order to meet the ongoing essential needs of teen moms who were struggling to acquire hygiene products, baby wipes, diapers and supplies, Hope House staff operated a curbside Grab & Go where moms could pull up in front of the Resource Center and grab necessary items bagged up for them on the curb. Due to the high demand of this service, Hope House has continued a food pantry for moms in 2021 so they can pick up food items when they come in for classes and meetings. Additionally, the residential house was turned into a temporary shelter for moms who needed a living situation that was safe for themselves and their children. While “safer at home” orders encouraged people to stay home and stay safe from the pandemic, many of the teen moms served by Hope House were not safer at home due to abusive or unstable environments. Hope House also helped with direct assistance with rent or bills for moms who needed the support during a season of increased job loss or difficulty securing enough work shifts to care for themselves and their kids. Generous donors gave specifically to a fund for direct assistance to help our moms continue to move forward on their path to self-sufficiency throughout COVID and the economic crisis that followed.

Source: Nonprofit submitted responses

Additional Information

Unscored

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Organization Leadership

Organization Leadership


Lisa Steven

Executive Director

Jennifer Zertuche

President

Previous: Leadership & Adaptability

...   Culture & Community


This score provides an assessment of the organization's culture and connectedness to the community it serves. Learn more about how and why we rate Culture & Community.


Culture & Community Score

Not Currently Scored

Hope House Colorado is currently not eligible for a Culture & Community score because we have not received its Constituent Feedback or Diversity, Equity, & Inclusion data. Nonprofit organizations are encouraged to fill out the How We Listen and Equity Practices sections of their Candid profile.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.


Back to Overall

Culture & Community Report

Unscored

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Constituent Feedback

Diversity, Equity, & Inclusion


This organization has not provided information regarding the diversity, equity and inclusion (DEI) practices it is presently implementing. As such, the organization has not earned a score on this metric. Charity Navigator believes nonprofit organizations implementing effective DEI policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.


Methodology


We are utilizing data collected by Candid to document and assess the DEI practices implemented by the organization. Nonprofit organizations are encouraged to fill out the Equity Strategies section of their Candid profiles to receive a rating.


Learn more about the methodology.

Constituent Feedback


Constituent Feedback and Listening Practice data are not available for this organization. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.



Methodology


We've partnered with Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.


Learn more about the methodology.

Analysis and Research


Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Below you can find more information about the metrics we currently evaluate in this beacon and their relevance to nonprofit performance.


Constituent Feedback


Diversity, Equity, and Inclusion

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