Mission: Arizona Helping Hands mission is to provide essential needs for children in foster care through our programs promoting safety, permanency and health. Our founders, t ... (More)
Arizona Helping Hands is a 501(c)(3) organization, with an IRS ruling year of 1999, and donations are tax-deductible.
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Contact Information
3110 East Thunderbird Road
Suite 100
Phoenix AZ 85032
Important note on the timeliness of ratings
The IRS is significantly delayed in processing nonprofits' annual tax filings (Forms 990). As a result, the Financial and Accountability & Transparency score for Arizona Helping Hands is outdated and the overall rating may not be representative of its current operations. Please check with the charity directly for any questions you may have.
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Star Rating System by Charity Navigator
Charity Navigator evaluates a nonprofit organization’s financial health including measures of stability, efficiency and sustainability. We also track accountability and transparency policies to ensure the good governance and integrity of the organization.
Exceptional
This charity's score is 100.00, earning it a 4-Star rating. Donors can "Give with Confidence" to this charity.
This score is calculated from two sub-scores:
Finance: 100.00 View details
Accountability & Transparency: 100.00 View details
This score represents Form 990 data from 2020, the latest year published by the IRS.
View this organization’s historical ratings.
Star Rated Report
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Program Expense Ratio
93.3%
The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s).
This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver. Dividing a charity's average program expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.
Source: IRS Form 990
Administrative Expenses
3.4%
As reported by charities on their IRS Form 990, this measure reflects what percent of its total budget a charity spends on overhead, administrative staff and associated costs, and organizational meetings. Dividing a charity's average administrative expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.
Source: IRS Form 990
Fundraising Expenses
3.2%
This measure reflects what a charity spends to raise money. Fundraising expenses can include campaign printing, publicity, mailing, and staffing and costs incurred in soliciting donations, memberships, and grants. Dividing a charity's average fundraising expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.
Source: IRS Form 990
Liabilities to Assets Ratio
3.3%
The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990).
Part of our goal in rating the financial performance of charities is to help donors assess the financial capacity and sustainability of a charity. As do organizations in other sectors, charities must be mindful of their management of total liabilites in relation to their total assets. This ratio is an indicator of an organization’s solvency and or long term sustainability. Dividing a charity's total liabilities by its total assets yields this percentage.
Source: IRS Form 990
Fundraising Efficiency
$0.02
The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.
Source: IRS Form 990
Working Capital Ratio
1.68 years
Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed Form 990. We include in a charity's working capital unrestricted and temporarily restricted net assets, and exclude permanently restricted net assets. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.
Source: IRS Form 990
Program Expense Growth
20.55%
We compute the average annual growth of program expenses using the following formula: [(Yn/Y0)(1/n)]-1, where Y0 is a charity's program expenses in the first year of the interval analyzed, Yn is the charity's program expenses in the most recent year, and n is the interval of years passed between Y0 and Yn.
Source: IRS Form 990
Governance
Charity Navigator looks to confirm on the Form 990 that the organization has these governance practices in place.
Sources Include: IRS Form 990
| Governance: | |
|---|---|
| Independent Voting Board Members ... (More) | |
| No Material Diversion of Assets ... (More) A diversion of assets – any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft – can seriously call into question a charity's financial integrity. We check the charity's last two Forms 990 to see if the charity has reported any diversion of assets. If the charity does report a diversion, then we check to see if it complied with the Form 990 instructions by describing what happened and its corrective action. This metric will be assigned to one of the following categories:
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| Audited Financials Prepared by Independent Accountant ... (More) Audited financial statements provide important information about financial accountability and accuracy. They should be prepared by an independent accountant with oversight from an audit committee. (It is not necessary that the audit committee be a separate committee. Often at smaller charities, it falls within the responsibilities of the finance committee or the executive committee.) The committee provides an important oversight layer between the management of the organization, which is responsible for the financial information reported, and the independent accountant, who reviews the financials and issues an opinion based on its findings. We check the charity's Form 990 reporting to see if it meets this criteria.
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| Does Not Provide Loan(s) to or Receive Loan(s) From Related Parties ... (More) | |
| Documents Board Meeting Minutes ... (More) | |
| Distributes 990 to Board Before Filing ... (More) | |
| Compensates Board ... (More) |
Policies
Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization has these policies in place.
Sources Include: IRS Form 990 and organization's website
| Policies: | |
|---|---|
| Conflict of Interest ... (More) | |
| Whistleblower ... (More) | |
| Records Retention and Destruction ... (More) | |
| CEO Compensation Process ... (More) | |
| Donor Privacy ... (More) Donors can be reluctant to contribute to a charity when their name, address, or other basic information may become part of donor lists that are exchanged or sold, resulting in an influx of charitable solicitations from other organizations. Our analysts check the charity's website to see if the organization has a donor privacy policy in place and what it does and does not cover. Privacy policies are assigned to one of the following categories:
The privacy policy must be specific to donor information. A general website policy which references "visitor" or "user" personal information will not suffice. A policy that refers to donor information collected on the website is also not sufficient as the policy must be comprehensive and applicable to both online and offline donors. The existence of a privacy policy of any type does not prohibit the charity itself from contacting the donor for informational, educational, or solicitation purposes. (Less) |
Transparency
Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization makes this information easily accessible.
Sources Include: IRS Form 990 and organization's website
| Transparency: | |
|---|---|
| CEO Salary Listed on 990 ... (More) | |
| Board of Directors Listed on Website ... (More) | |
| Key Staff Listed on Website ... (More) | |
| Audited Financial Statements on Website ... (More) | |
| Form 990 Available on Website ... (More) |
Additional Information
Unscored
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Total Revenue and Expenses
This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.
Salary of Key Persons
Presented here are this organizations key compensated staff members as identified by our analysts. This compensation data includes salary, cash bonuses and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting
Dan Shufelt, President, CEO
$124,439 (2.80% of Total Expenses)
Current CEO and Board Chair can be found in the Leadership & Adaptability report below.
Source: IRS Form 990 (page 7), filing year 2020
Business Master File Data
Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website
Activities:
Activity data not reported from the IRS
Foundation Status:
Organization which receives a substantial part of its support from a governmental unit or the general public 170(b)(1)(A)(vi) (BMF foundation code: 15)
Affiliation:
Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)
Data Sources: IRS Forms 990
The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).
Pandemic Response
Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.
Arizona Helping Hands reported being impacted by COVID-19 in the following ways:
Program Delivery
Fundraising Capacity
Revenue
Grants Received
Grants Sent
How COVID-19 impacted the organization's operations financially:
We experienced a large decline in grants to our program funding as well as a decline in our individual giving. We also had a huge decrease in the ability to host volunteers (70%) on-site which led to an overall bottle neck in program and client service delivery since our volunteers help deliver our core programs.
How COVID-19 impacted the organization's delivery of programs:
As an organization we utilize a model that relies on volunteers instead of paid staff to carry out program delivery to our clients. During the pandemic we were not able to have volunteers on campus. This brought one program to a complete stop and staff had to step in and run the program in order to deliver results. In addition, we had to completely revamp our entire model of servicing and how we do business with the foster care community in order to keep not only clients safe and happy, but staff as well.
How this organization adapted to changing conditions caused by COVID-19:
At Arizona Helping Hands we provide services here at our 18,000 sf. warehouse by offering 45 minutes appointments with our service team Monday-Friday. This no longer was a viable or safe option when COVID-19 hit. As a staff we did all the shopping/picking for the clients and asked each person to pull up to the back door while staying in the car. We loaded each car while staying six feet apart, safely masked, and gloved up. If a clients could not make it to us because they were not feeling well, we delivered.
Innovations the organization intends to continue permanently after the pandemic:
The model we used during the pandemic was costly and did not allow each caregiver to come in and pick the specific items that they needed for the child they had in foster care. We will not retain this model.
Historical Ratings
| Date Published | Form 990 FYE | Overall Score | Overall Rating |
| Rating Version: 2.1 | |||
| 2/1/2022 | 2020 | 100.00 | |
| 3/1/2021 | 2019 | 98.23 | |
Previous: Finance & Accountability / Next: Leadership & Adaptability
Impact & Results
This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.
Impact & Results Score
Not Currently Scored
Arizona Helping Hands cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.
Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.
Do you work at Arizona Helping Hands? Join the waitlist for an updated Impact & Results score.
Additional Information
Unscored
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Largest Programs
Arizona Helping Hands reported its largest program on its FY 2020 Form 990 as:
$4,158,359
Spent in most recent FY
100%
Percent of program expenses
ARIZONA HELPING HANDS IS THE LARGEST PROVIDER OF BASIC NEEDS TO CHILDREN IN FOSTER CARE THROUGHOUT ARIZONA. IN FYE6/30/2020 WE PROVIDED 4,260 CHILDREN WITH A BED OR CRIB, CLOTHING, DIAPERS AND MORE. 6 ... (More)
Previous: Impact & Results / Next: Culture & Community
Leadership & Adaptability
This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.
Leadership & Adaptability Score
100
out of 100
The score earned by Arizona Helping Hands is a passing score. This score has no effect on the organization's Star Rating.
Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.
Leadership & Adaptability Report
100
of 100 points
Mission
The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission
THE MISSION of Arizona Helping Hands is to provide essential needs for children in foster care through our programs promoting safety, permanency and health.
Source: Nonprofit submitted responses
Vision
The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.
THE VISION of Arizona Helping Hands — Every child in foster care is safe and loved.
Source: Nonprofit submitted responses
Strategic Goals
The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.
Goal One: We will continue to modify and adapt our core foster care programs to meet the everchanging needs of our clients while focusing on on impact.
Goal Type: Focus on core programs to achieve mission and scale back on programs not seen as core.
Goal Two: We will collaborate with agency partners across the state in order to bring access to our services available.
Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.
Goal Three: We will continue to build an infrastructure to enable capacity building and ensure our sustainability.
Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).
Source: Nonprofit submitted responses
Leadership Development
The nonprofit provides evidence of investment in leadership development
Describe an investment in leadership
At Arizona Helping Hands we were trying to discover how to define the culture and reinforce the values of that culture, all while developing the people who make up that culture. Recognizing that leaders need something that unites their people -- giving them a common language and a better way to appreciate each other, we brought in a Gallup Strengths Coach to help create a culture where people want to work, feel fulfilled and can realize their full potential. The entire team went through extensive training and was taught how to use the Clifton Strengths to bring the best to our people so we could get the best from them.
Source: Nonprofit submitted responses
Mobilizing for Mission
The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.
This organization mobilizes for mission in the following ways:
Strategic Partnerships
Networks of Collective Impact Efforts
Thought Leadership
Raising Awareness
Community Building
Policy Advocacy
What are this organization’s external mobilizaton efforts?
Arizona Helping Hands is part of a 12 member strategic partnership with other foster related nonprofits that focus on placing children in loving and safe homes. The name of the coalition is One4All and our hope is that through this partnership foster care support organizations across the state have created unique “Welcome to our Home,” offers for families who take new placements. This One4All effort is our way of saying thank you, and supporting you in stepping up and stepping in to empty the placement centers and welcome a new child into your home. Whether it's a licensed foster parent or kinship caregiver, if this is the first foster child placement or 10th, we appreciate and applaud the commitment and want to provide the essentials and assistance.
Source: Nonprofit submitted responses
Story of Adaptability
The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.
In May 2021, Arizona Helping Hands Board of Directors announced that Dan Shufelt, President and CEO, has retired after seven years of leading the organization. Dan stated, “It’s time to move on to another phase in my life, taking pride in all that has been accomplished at Arizona Helping Hands during my tenure.” Dan went on to say, “I have loved every minute, but it’s time for me to focus on myself and my family; to enjoy opportunities with my wife, daughters and grandchildren.” “We celebrate Dan’s many accomplishments over the years while serving as President and CEO. Under his leadership, Arizona Helping Hands has grown to become the largest provider of essential needs to children in foster care, providing more than 17,000 beds and cribs to children across Arizona,” said Jay R. Spector, Chairman of the Board of Directors. The Board of Directors has appointed Chief Operating Officer, Jodie M. Sprayberry, as Interim President and CEO. Spector said, “Having Jodie step into the role will provide the needed leadership and organizational continuity to the staff, the families we serve, as well as our numerous volunteers and supporters. The board will work closely with Jodie and the staff and will launch a search for a permanent President and CEO over the next few months.” Ms. Sprayberry joined Arizona Helping Hands over three years ago and has served in a variety of leadership capacities including Director of Philanthropy and Chief Operating Officer. Spector went on to say, “We are excited about the future of the organization and are humbled by the long-standing community support Arizona Helping Hands has received. As a board and staff, we are committed to continued investment in the organization to expand and enhance the services that we provide to children in foster care and their families throughout Arizona.”
Source: Nonprofit submitted responses
Additional Information
Unscored
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Organization Leadership
Jodie Sprayberry
President & CEO
Jay Spector
Chairman
Previous: Leadership & Adaptability
Culture & Community
This score provides an assessment of the organization's culture and connectedness to the community it serves. Learn more about how and why we rate Culture & Community.
Culture & Community Score
99
out of 100
Arizona Helping Hands has earned a passing score. This score has no effect on the organization's Star Rating. The organization provided data about how it listens to constituents (Constituent Feedback) and its Diversity, Equity, & Inclusion (DEI) practices (see report below).
The Culture & Community Beacon is comprised of the following metrics:
Constituent Feedback: 100/100 (30% of beacon score)
Diversity, Equity, & Inclusion: 98/100 (70% of beacon score)
Culture & Community Report
99
of 100 points
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Diversity, Equity, & Inclusion
98/100 points
70% of beacon score
This organization's score of 98 is a passing score. The organization reported that it is implementing 10 diversity, equity and inclusion (DEI) practices. Charity Navigator believes nonprofit organizations implementing effective DEI policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.
View this organization's DEI Strategies
Methodology
We are utilizing data collected by Candid to document and assess the DEI practices implemented by the organization. Nonprofit organizations are encouraged to fill out the Equity Strategies section of their Candid profiles to receive a rating.
Learn more about the methodology.
Constituent Feedback
100/100 points
30% of beacon score
This organization reported that it is collecting feedback from the constituents and/or communities it serves. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.
View this organization's Constituent Feedback Practices
Methodology
We've partnered with Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.
Learn more about the methodology.
Analysis and Research
Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Below you can find more information about the metrics we currently evaluate in this beacon and their relevance to nonprofit performance.
Constituent Feedback
Diversity, Equity, and Inclusion
