Mission: Homeward Pet Adoption Center's mission is to transform the lives of cats and dogs in need through compassionate medical care, positive behavior training, and success ... (More)

Homeward Pet Adoption Center is a 501(c)(3) organization, with an IRS ruling year of 1996, and donations are tax-deductible.

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Contact Information

  http://www.homewardpet.org

  13132 NE 177th Place
Woodinville WA 98072 

   Mail donations to:
P.O. Box 2293
Woodinville WA 98072

  425-488-4444


 Important note on the timeliness of ratings

The IRS is significantly delayed in processing nonprofits' annual tax filings (Forms 990). As a result, the Financial and Accountability & Transparency score for Homeward Pet Adoption Center is outdated and the overall rating may not be representative of its current operations. Please check with the charity directly for any questions you may have.

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Star Rating System by Charity Navigator


Charity Navigator evaluates a nonprofit organization’s financial health including measures of stability, efficiency and sustainability. We also track accountability and transparency policies to ensure the good governance and integrity of the organization.




Good

This charity's score is 85.35, earning it a 3-Star rating. Donors can "Give with Confidence" to this charity. 

This score is calculated from two sub-scores:

This score represents Form 990 data from 2019, the latest year published by the IRS. 

View this organization’s historical ratings.


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Star Rated Report

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Program Expense

Program Expense Ratio

72.0%


The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s).


This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver. Dividing a charity's average program expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Administrative Expenses

10.1%


As reported by charities on their IRS Form 990, this measure reflects what percent of its total budget a charity spends on overhead, administrative staff and associated costs, and organizational meetings. Dividing a charity's average administrative expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Fundraising Expenses

17.7%


This measure reflects what a charity spends to raise money. Fundraising expenses can include campaign printing, publicity, mailing, and staffing and costs incurred in soliciting donations, memberships, and grants. Dividing a charity's average fundraising expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Liabilities to Assets Ratio

7.4%


The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990).


Part of our goal in rating the financial performance of charities is to help donors assess the financial capacity and sustainability of a charity. As do organizations in other sectors, charities must be mindful of their management of total liabilites in relation to their total assets. This ratio is an indicator of an organization’s solvency and or long term sustainability. Dividing a charity's total liabilities by its total assets yields this percentage.


Source: IRS Form 990

Fundraising Efficiency

$0.18


The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.


Source: IRS Form 990

Working Capital Ratio

0.87 years


Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed Form 990. We include in a charity's working capital unrestricted and temporarily restricted net assets, and exclude permanently restricted net assets. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.


Source: IRS Form 990

Program Expense Growth

5.90%


We compute the average annual growth of program expenses using the following formula: [(Yn/Y0)(1/n)]-1, where Y0 is a charity's program expenses in the first year of the interval analyzed, Yn is the charity's program expenses in the most recent year, and n is the interval of years passed between Y0 and Yn.


Source: IRS Form 990

Governance


Charity Navigator looks to confirm on the Form 990 that the organization has these governance practices in place.


Sources Include: IRS Form 990

Governance:
Independent Voting Board Members  ... (More)
No Material Diversion of Assets ... (More)

A diversion of assets – any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft – can seriously call into question a charity's financial integrity. We check the charity's last two Forms 990 to see if the charity has reported any diversion of assets. If the charity does report a diversion, then we check to see if it complied with the Form 990 instructions by describing what happened and its corrective action. This metric will be assigned to one of the following categories:

  • Full Credit: There has been no diversion of assets within the last two years.

  • Partial Credit: There has been a diversion of assets within the last two years and the charity has used Schedule O on the Form 990 to explain: the nature of the diversion, the amount of money or property involved and the corrective action taken to address the matter. In this situation, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: There has been a diversion of assets within the last two years and the charity's explanation on Schedule O is either non-existent or not sufficient. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Audited Financials Prepared by Independent Accountant ... (More)

Audited financial statements provide important information about financial accountability and accuracy. They should be prepared by an independent accountant with oversight from an audit committee. (It is not necessary that the audit committee be a separate committee. Often at smaller charities, it falls within the responsibilities of the finance committee or the executive committee.) The committee provides an important oversight layer between the management of the organization, which is responsible for the financial information reported, and the independent accountant, who reviews the financials and issues an opinion based on its findings. We check the charity's Form 990 reporting to see if it meets this criteria.

  • Full Credit: The charity's audited financials were prepared by an independent accountant with an audit oversight committee.

  • Partial Credit: The charity's audited financials were prepared by an independent accountant, but it did not have an audit oversight committee. In this case, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: The charity did not have its audited financials prepared by an independent accountant. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Does Not Provide Loan(s) to or Receive Loan(s) From Related Parties ... (More)
Documents Board Meeting Minutes ... (More)
Distributes 990 to Board Before Filing ... (More)
Compensates Board ... (More)

Policies


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization has these policies in place.


Sources Include: IRS Form 990 and organization's website

Policies:
Conflict of Interest  ... (More)
Whistleblower ... (More)
Records Retention and Destruction ... (More)
CEO Compensation Process ... (More)
Donor Privacy ... (More)

Donors can be reluctant to contribute to a charity when their name, address, or other basic information may become part of donor lists that are exchanged or sold, resulting in an influx of charitable solicitations from other organizations. Our analysts check the charity's website to see if the organization has a donor privacy policy in place and what it does and does not cover. Privacy policies are assigned to one of the following categories:

  • Yes: This charity has a written donor privacy policy published on its website, which states unambiguously that (1) it will not share or sell a donor's personal information with anyone else, nor send donor mailings on behalf of other organizations or (2) it will only share or sell personal information once the donor has given the charity specific permission to do so.

  • Opt-out: The charity has a written privacy policy published on its website which enables donors to tell the charity to remove their names and contact information from lists the charity shares or sells. How a donor can have themselves removed from a list differs from one charity to the next, but any and all opt-out policies require donors to take specific action to protect their privacy.
  • No: This charity either does not have a written donor privacy policy in place to protect their contributors' personal information, or the existing policy does not meet our criteria.

The privacy policy must be specific to donor information. A general website policy which references "visitor" or "user" personal information will not suffice. A policy that refers to donor information collected on the website is also not sufficient as the policy must be comprehensive and applicable to both online and offline donors. The existence of a privacy policy of any type does not prohibit the charity itself from contacting the donor for informational, educational, or solicitation purposes.

(Less)

Transparency


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization makes this information easily accessible.


Sources Include: IRS Form 990 and organization's website

Transparency:
CEO Salary Listed on 990 ... (More)
Board of Directors Listed on Website ... (More)
Key Staff Listed on Website ... (More)
Audited Financial Statements on Website ... (More)
Form 990 Available on Website ... (More)

Additional Information

Unscored

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Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

Presented here are this organizations key compensated staff members as identified by our analysts. This compensation data includes salary, cash bonuses and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting



Nanette McCann, Executive Director

$82,579 (4.29% of Total Expenses)


Current CEO and Board Chair can be found in the Leadership & Adaptability report below.

Source: IRS Form 990 (page 7), filing year 2019

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activities:

Boy Scouts, Girl Scouts, etc. (BMF activity code: 320)


Foundation Status:

Organization that normally receives no more than one-third of its support from gross investment income and unrelated business income and at the same time more than one-third of its support from contributions, fees, and gross receipts related to exempt purposes.  509(a)(2) (BMF foundation code: 16)


Affiliation:

Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.


Homeward Pet Adoption Center reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Fundraising Capacity


How COVID-19 impacted the organization's operations financially:

Like many non-profits we were unable to hold our fundraising events in person and transitioned quickly from a live, in person gala and auction to a virtual, on-line auction. Our first year, our auction revenue was cut in half from 2019. The second year it was cut in half again, representing a 1/4 of the proceeds we received pre-Covid. We were able to apply for and did receive the PPP loan twice, with both being forgiven. Individual donations were strong in 2020 with corporate/workplace matching at an all time high. However, in 2021 we saw a decline in the size of individual gifts and the need to work harder for more, smaller gifts. We have been able to retain our staff count since Covid began.


How COVID-19 impacted the organization's delivery of programs:

As an adoption center for companion animals, we sheltered approximately 36 dogs and 48 cats prior to Covid. 2019 was our highest adoption year with almost 2,000 animals adopted into new homes. When Covid hit and we were forced to close our facility, all of our animals were placed with foster volunteers. For three months we had one animal in the shelter fulltime. A small staff provided direct care, individually and safely, for the entire time. Our clinic staff were the first to return with limited numbers and hours to care for our animals in foster. We were able to re-start our public spay and neuter program, which also closed in March, by August of 2020. In order to return to public adoption we began receiving applications on line and limited interaction with the public to only meet and greets. Our intake and adoption numbers reduced to almost half of what they had been prior.


How this organization adapted to changing conditions caused by COVID-19:

In March of 2019 we placed all of our animals in foster care, closed our facility and moved our staff to working from home. For our administrative and fundraising team this was not difficult. For our frontline, direct care staff it was more of a challenge. During the time that they were home we focused on professional development and program development. The adoption process was moved to on-line and new resources created to keep animals out of the shelter. Public animals in need of spay & neuter services were accepted from their owners vehicles to limit exposure. Work shifts were split, limiting when staff could be in the shelter together, to lessen exposure risk and prepare for coverage if there was one. Trainings for volunteers were created on line and staff meetings moved to virtual. Fundraising events became on-line opportunities.


Innovations the organization intends to continue permanently after the pandemic:

We will continue to do adoption in some format of "by appointment" process. By limiting the number of people that come in to the shelter at the same time to adopt an animal we are limiting the stress for the adopter, staff and the animal. During the height of Covid, we began hosting a program called "Home to Home" which creates an opportunity for an owner to directlty re-home their pet without that pet ever entering the shelter system. The program is successful and users report feeling more comfortable knowing who will be caring for their animal. We also increased our resources for pet retention and are continuing to look at for options to support families keeping their pets regardless of potential barriers.


Historical Ratings

Date PublishedForm 990 FYEOverall ScoreOverall Rating
Rating Version: 2.1
10/1/20212019 85.35
7/1/20202018 86.71
12/20/20192017 86.92

Previous: Finance & Accountability  / Next: Leadership & Adaptability

...   Impact & Results


This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.


Impact & Results Score

Not Currently Scored

Homeward Pet Adoption Center cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.

Learn more about Impact & Results.

Do you work at Homeward Pet Adoption Center? Join the waitlist for an updated Impact & Results score.


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Additional Information

Unscored

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Largest Programs

Largest Programs



Homeward Pet Adoption Center reported its three largest programs on its FY 2019 Form 990 as:


$1,054,112

Spent in most recent FY

76%

Percent of program expenses


Pet Adoption Program


$319,446

Spent in most recent FY

23%

Percent of program expenses


Pet Public Low Cost Spay & Neuter Program


$7,630

Spent in most recent FY

0%

Percent of program expenses


Pet Volunteer Program


Previous: Impact & Results  / Next: Culture & Community

...   Leadership & Adaptability


This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.


Leadership & Adaptability Score

100

out of 100

The score earned by Homeward Pet Adoption Center is a passing score. This score has no effect on the organization's Star Rating.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.


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Leadership & Adaptability Report

100

of 100 points

Mission

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission


We transform the lives of cats and dogs in need through compassionate medical care, positive behavior training, and successful adoption while building a more humane community.


Source: Nonprofit submitted responses

Vision

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.


A community where every cat and dog has a safe, caring home.


Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.


Goal One: Increase our capacity to support more animals with quality care that promotes positive outcomes while strengthening our relationships with the public through educational outreach and awareness.

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Goal Two: Solidify our resources by diversifying our revenue sources, maximizing donor stewardship and implementing best practices.

Goal Type: Focus on core programs to achieve mission and scale back on programs not seen as core.


Goal Three: Invest in our people through professional development, providing an efficient work environment and recognition that retains both staff and volunteers.

Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).


Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development


Describe an investment in leadership

The organization has provided for the executive director to participate in trainings provided by the Association for Animal Welfare Advancement, attend trainings on board development and participate in programs that will benefit the organization equity and inclusion initiatives. Currently the executive director is participating in a virtual summer internship on the retention and rehoming programs and is the process of applying and testing to become a Certified Animal Welfare Administrator. The board of directors provide a scholarship fund that the staff and volunteers may apply to use for attendance of conferences and trainings. Most recently, the board supported five staff and volunteers to virtually attend the Humane Society of the United States "Animal Care Expo." Additionally, all staff are encouraged to attend free webinars and request funding for trainings that specifically support their role in the organization.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.


This organization mobilizes for mission in the following ways:
  • Networks of Collective Impact Efforts

  • Thought Leadership

  • Raising Awareness

What are this organization’s external mobilizaton efforts?

Homeward Pet Adoption Center is a member of the Washington Federation Animal Care and Control Agencies, with the Executive Director a member of the board. Many staff, including the Executive Director and Operations Director, participate in regular meetings of the Pet Alliance of Washington (PAW). Recently, the shelter clinic manager and behavior program manager were both featured presenters of the Animal Care Conference hosted by the Washington Federation for Animal Care and Control Agencies. Awareness to our mission and animal welfare is managed by our marketing and communications manager with a strong presence on social media and relationships with local news media. An article about our organization appeared in the Woodinville Weekly in February and our executive director was a contributor to an article in 425 Business Magazine in May.

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.


The external change that all of us have had to adapt to over the last year has been Covid. When it began, no one believed it was going to still be here two years later impacting us. We have had to be flexible and sometimes creative in how we maintained our business and continued forward. Business closed or reduced staff. Employees left positions for better paying, less stressful or more virtual jobs. Donations to Homeward Pet reduced in size. Our consistent event sponsors either reduced the level of their support or elected to not participate. During the summer of 2021, Washington State removed mask mandates for about a two week period, only to come back with more restrictions including vaccine requirements for a significant amount of employers and businesses. More companies lost business and employees. Financially the organization was being severely impacted by fourth quarter. Additionally, the State of Washington has implemented a plan to bring up the minimum wage and adjust base pay for salaried employees. This meant that we would be required by law to increase the wages of more than half of our staff. This required a significant shift in our payscale and communication for transparency purposes with staff in order to avoid misunderstanding what the organization would be able to do. Statuses had to be changed to accomodate the wage increases while maintaining our workforce numbers. Finally, the organization had two and a half years to raise needed funds and move the shelter to a new facility. By 2024, animals, programs and workforce would need to relocate and in order to do so, the organization would need to secure a minimum of $2 million dollars to secure, build out and move into a new space. The impact of Covid on the property market created uncertainty for the future home of Homeward Pet. Recently the shelter was offered an extension for our current facility which secures our home through 2031.

Source: Nonprofit submitted responses

Additional Information

Unscored

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Organization Leadership

Organization Leadership


Nanette McCann

Executive Director

Kimberly Scott

President

Previous: Leadership & Adaptability

...   Culture & Community


This score provides an assessment of the organization's culture and connectedness to the community it serves. Learn more about how and why we rate Culture & Community.


Culture & Community Score

Not Currently Scored

Homeward Pet Adoption Center is currently not eligible for a Culture & Community score because we have not received its Constituent Feedback or Diversity, Equity, & Inclusion data. Nonprofit organizations are encouraged to fill out the How We Listen and Equity Practices sections of their Candid profile.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.


Back to Overall

Culture & Community Report

Unscored

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Constituent Feedback

Diversity, Equity, & Inclusion


This organization has not provided information regarding the diversity, equity and inclusion (DEI) practices it is presently implementing. As such, the organization has not earned a score on this metric. Charity Navigator believes nonprofit organizations implementing effective DEI policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.


Methodology


We are utilizing data collected by Candid to document and assess the DEI practices implemented by the organization. Nonprofit organizations are encouraged to fill out the Equity Strategies section of their Candid profiles to receive a rating.


Learn more about the methodology.

Constituent Feedback


Constituent Feedback and Listening Practice data are not available for this organization. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.



Methodology


We've partnered with Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.


Learn more about the methodology.

Analysis and Research


Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Below you can find more information about the metrics we currently evaluate in this beacon and their relevance to nonprofit performance.


Constituent Feedback


Diversity, Equity, and Inclusion

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