Mission: VillageReach transforms health care delivery to reach everyone.

VillageReach is a 501(c)(3) organization, with an IRS ruling year of 2001, and donations are tax-deductible.

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Contact Information

  http://www.villagereach.org

 210 S Hudson St
Suite 307
Seattle WA 98134 

  206-512-1530


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Star Rating System by Charity Navigator


Charity Navigator evaluates a nonprofit organization’s financial health including measures of stability, efficiency and sustainability. We also track accountability and transparency policies to ensure the good governance and integrity of the organization.




Exceptional

This charity's score is 93.78, earning it a 4-Star rating. Donors can "Give with Confidence" to this charity. 

This score is calculated from two sub-scores:

This score represents Form 990 data from 2019, the latest year published by the IRS.

View this organization’s historical ratings.


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Star Rated Report

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Program Expense

Program Expense Ratio

83.9%


The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s).


This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver. Dividing a charity's average program expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Administrative Expenses

14.4%


As reported by charities on their IRS Form 990, this measure reflects what percent of its total budget a charity spends on overhead, administrative staff and associated costs, and organizational meetings. Dividing a charity's average administrative expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Fundraising Expenses

1.6%


This measure reflects what a charity spends to raise money. Fundraising expenses can include campaign printing, publicity, mailing, and staffing and costs incurred in soliciting donations, memberships, and grants. Dividing a charity's average fundraising expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Liabilities to Assets Ratio

21.5%


The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990).


Part of our goal in rating the financial performance of charities is to help donors assess the financial capacity and sustainability of a charity. As do organizations in other sectors, charities must be mindful of their management of total liabilites in relation to their total assets. This ratio is an indicator of an organization’s solvency and or long term sustainability. Dividing a charity's total liabilities by its total assets yields this percentage.


Source: IRS Form 990

Fundraising Efficiency

$0.02


The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.


Source: IRS Form 990

Working Capital Ratio

0.53 years


Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed Form 990. We include in a charity's working capital unrestricted and temporarily restricted net assets, and exclude permanently restricted net assets. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.


Source: IRS Form 990

Program Expense Growth

27.17%


We compute the average annual growth of program expenses using the following formula: [(Yn/Y0)(1/n)]-1, where Y0 is a charity's program expenses in the first year of the interval analyzed, Yn is the charity's program expenses in the most recent year, and n is the interval of years passed between Y0 and Yn.


Source: IRS Form 990

Governance


Charity Navigator looks to confirm on the Form 990 that the organization has these governance practices in place.


Sources Include: IRS Form 990

Governance:
Independent Voting Board Members  ... (More)
No Material Diversion of Assets ... (More)

A diversion of assets – any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft – can seriously call into question a charity's financial integrity. We check the charity's last two Forms 990 to see if the charity has reported any diversion of assets. If the charity does report a diversion, then we check to see if it complied with the Form 990 instructions by describing what happened and its corrective action. This metric will be assigned to one of the following categories:

  • Full Credit: There has been no diversion of assets within the last two years.

  • Partial Credit: There has been a diversion of assets within the last two years and the charity has used Schedule O on the Form 990 to explain: the nature of the diversion, the amount of money or property involved and the corrective action taken to address the matter. In this situation, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: There has been a diversion of assets within the last two years and the charity's explanation on Schedule O is either non-existent or not sufficient. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
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Audited Financials Prepared by Independent Accountant ... (More)

Audited financial statements provide important information about financial accountability and accuracy. They should be prepared by an independent accountant with oversight from an audit committee. (It is not necessary that the audit committee be a separate committee. Often at smaller charities, it falls within the responsibilities of the finance committee or the executive committee.) The committee provides an important oversight layer between the management of the organization, which is responsible for the financial information reported, and the independent accountant, who reviews the financials and issues an opinion based on its findings. We check the charity's Form 990 reporting to see if it meets this criteria.

  • Full Credit: The charity's audited financials were prepared by an independent accountant with an audit oversight committee.

  • Partial Credit: The charity's audited financials were prepared by an independent accountant, but it did not have an audit oversight committee. In this case, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: The charity did not have its audited financials prepared by an independent accountant. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Does Not Provide Loan(s) to or Receive Loan(s) From Related Parties ... (More)
Documents Board Meeting Minutes ... (More)
Distributes 990 to Board Before Filing ... (More)
Compensates Board ... (More)

Policies


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization has these policies in place.


Sources Include: IRS Form 990 and organization's website

Policies:
Conflict of Interest  ... (More)
Whistleblower ... (More)
Records Retention and Destruction ... (More)
CEO Compensation Process ... (More)
Donor Privacy ... (More)

Donors have expressed extreme concern about the use of their personal information by charities and the desire to have this information kept confidential. The exchanging and sale of lists for telemarketing and the mass distribution of "junk mail," among other things, can be minimized if the charity assures the privacy of its donors. Privacy policies are assigned to one of the following categories:

  • Yes: This charity has a written donor privacy policy published on its website, which states unambiguously that (1) it will not share or sell a donor's personal information with anyone else, nor send donor mailings on behalf of other organizations or (2) it will only share or sell personal information once the donor has given the charity specific permission to do so.

  • Opt-out: The charity has a written privacy policy published on its website which enables donors to tell the charity to remove their names and contact information from lists the charity shares or sells. How a donor can have themselves removed from a list differs from one charity to the next, but any and all opt-out policies require donors to take specific action to protect their privacy.
  • No: This charity either does not have a written donor privacy policy in place to protect their contributors' personal information, or the existing policy does not meet our criteria.

The privacy policy must be specific to donor information. A general website policy which references "visitor" or "user" personal information will not suffice. A policy that refers to donor information collected on the website is also not sufficient as the policy must be comprehensive and applicable to both online and offline donors. The existence of a privacy policy of any type does not prohibit the charity itself from contacting the donor for informational, educational, or solicitation purposes.

(Less)

Transparency


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization makes this information easily accessible.


Sources Include: IRS Form 990 and organization's website

Transparency:
CEO Salary Listed on 990 ... (More)
Board of Directors Listed on Website ... (More)
Key Staff Listed on Website ... (More)
Audited Financial Statements on Website ... (More)
Form 990 Available on Website ... (More)

Additional Information

Unscored

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Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

Presented here are this organizations key compensated staff members as identified by our analysts. This compensation data includes salary, cash bonuses and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting



Emily Bancroft, President

$148,104 (0.95% of Total Expenses)


Source: IRS Form 990 (page 7), filing year 2019

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activities:

Activity data not reported from the IRS


Foundation Status:

Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi) (BMF foundation code: 15)


Affiliation:

Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.


VillageReach reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Staffing

  • Administrative Capacity


How COVID-19 impacted the organization's operations financially:

Like many nonprofits and businesses, VillageReach was initially uncertain how COVID-19 would affect us. We developed a COVID-19 fiscal management plan, which reviewed all our operations, employee health and safety, risks to our funding due to delays in ability to deliver or changed priorities at the country level, and places where we could cut expenses. We stopped international and most domestic travel, which has affected our ability to personally connect; but with strong teams in all our countries and a globally dispersed staff that was already used to working across time zones, we were already well-positioned to work virtually. Fortunately, with strong cash management practices, emergency fundraising to address key COVID-19 related information we have retained 100% of our staff during COVID-19. This is largely due to quick action by our Board and Leadership, as well as the relevance and need for our solutions to address and mitigate the impacts of COVID-19.


How COVID-19 impacted the organization's delivery of programs:

We did not let COVID-19 halt our progress. Our twenty years of work in strengthening supply chains paid off as we effectively continued routine medicine and vaccine deliveries and use those same supply chains to distribute PPE to CHWs. For example, the Last Mile Supply Chain program in Mozambique expanded from three provinces to eight provinces, where it distributes essential medicines and vaccines directly to health workers. During the pandemic, we actually expanded solutions such as Drones for Health, Health Center by Phone that use digital and technology solutions to connect with hard-to-reach communities


How this organization adapted to changing conditions caused by COVID-19:

The adaptability of our solutions and innovations put us in a unique position to strengthen health systems in the countries where we work on, even during the pandemic. Before vaccines were available, VillageReach concentrated on preventing transmission of the virus and protecting health workers. We co-founded the COVID-19 Action Fund for Africa, which has delivered over 100 million pieces of PPE for frontline health workers in 18 countries in sub-Saharan Africa. We joined three COVAX working groups, working with Gavi and the World Health Organization to provide COVID-19 vaccines for healthcare workers and vulnerable people in low- and middle-income countries. As the vaccine became available, VillageReach began supporting government vaccination campaigns in Cote d’Ivoire, Democratic Republic of Congo, Liberia, Malawi and Mozambique. For the first time, we worked in the U.S., helping to set up and manage high volume vaccination sites in Washington State.


Innovations the organization intends to continue permanently after the pandemic:

VillageReach’s goal was to develop or expand solutions that would strengthen health systems beyond the pandemic. One of our most important initiatives during the pandemic has been COVID 411, which used digital solutions such as Health Center by Phone to disseminate consistent and accurate information to limit the spread of COVID-19, empower health workers with information about prevention and treatment and provide governments with outbreak visibility. During the pandemic, we expanded Health Center by Phone to Mozambique; helped implement a COVID-19 WhatsApp chatbots in the Democratic Republic of Congo; and provided remote learning for health workers in three countries. Through these digital solutions, we responded to more than 1 million questions about COVID-19 and trained over 25,000 health workers.


Historical Ratings

Date PublishedForm 990 FYEOverall ScoreOverall Rating
Rating Version: 2.1
2/1/20212019 93.78
2/1/20202018 91.16
12/21/20182017 96.46
2/1/20182016 98.23
3/1/20172015 96.46
6/1/20162014 98.23
Rating Version: 2.0
12/22/20152014 97.34
4/1/20152013 97.36
5/1/20142012 92.95
7/1/20132011 95.64

...   Impact & Results


This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.


Impact & Results Score

Not Currently Scored

VillageReach cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.

Learn more about Impact & Results.


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Additional Information

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Largest Programs

Largest Programs



VillageReach reported its three largest programs on its FY 2019 Form 990 as:


$3,786,851

Spent in most recent FY

29%

Percent of program expenses


SUPPLY CHAIN AND LOGISTICS: HIGH-PERFORMING SUPPLY CHAINS ARE ESSENTIAL TO ENSURING THAT VACCINES, CONTRACEPTIVES, AND ESSENTIAL MEDICINES REACH THE LAST MILE. VILLAGEREACH WORKS WITH MINISTRIES OF HE ... (More)


$3,754,761

Spent in most recent FY

29%

Percent of program expenses


ACCELERATING NEXT-GENERATION IMMUNIZATION SUPPLY CHAINS (ISC): VILLAGEREACH WORKS WITH MINISTRIES OF HEALTH TO DESIGN AND IMPLEMENT "NEXT-GENERATION" IMMUNIZATION SUPPLY CHAINS TO REACH ALL CHILDREN C ... (More)


$2,139,261

Spent in most recent FY

16%

Percent of program expenses


OPENLMIS - IMPROVING HEALTH LOGISTICS AT THE LAST MILE: OPENLMIS, AN OPEN SOURCE LOGISTICS MANAGEMENT INFORMATION SYSTEM DESIGNED TO MANAGE HEALTH COMMODITIES IN LOW RESOURCE ENVIRONMENTS. OPENLMIS IN ... (More)


...   Leadership & Adaptability


This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.


Leadership & Adaptability Score

100

out of 100

The score earned by VillageReach is a passing score.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.


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Leadership & Adaptability Report

100

of 100 points

Mission

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission


VillageReach transforms health care delivery to reach everyone.


Source: Nonprofit submitted responses

Vision

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.


A world where each person has the health care needed to thrive.


Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.


Goal One: Accelerate the development of people-centered health systems to reach the most underserved, resulting in improved access to quality health care for people in sub-Saharan Africa.

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Goal Two: We will be a global leader in radical collaboration with governments and the private sector to sustain and scale equitable primary health care delivery solutions.

Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.


Goal Three: We will build a sustainable organization that can execute with quality to achieve our programmatic goals.

Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).


Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development


Describe an investment in leadership

VillageReach is committed to leadership that represents the diversity of our global team and we value the growth and evolution of leaders within our incredible staff of 160 people around the globe. This year we announced the appointment of three new leaders who are African nationals based in sub-Saharan Africa: our new VP, Programs; Director, Global Technical Teams; and Mozambique Country Director. In addition, during 2021, VillageReach’s global management team has been working together for the last twelve months on leadership development, particularly around team decision making, with Imagine Me, Africa, a coaching firm based in Uganda. Finally, in September 2020, VillageReach elected to the Board of Directors our first Africa-based Board member; we intend to add two more African-based Board members in 2022.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.


This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Thought Leadership

  • Raising Awareness

  • Community Building

  • Policy Advocacy

What are this organization’s external mobilizaton efforts?

Collaboration is one of VillageReach’s organizational values and we work strategically with the government, other non-profits, and the private sector. During the COVID-19 pandemic, VillageReach co-founded the COVID Action Fund for Africa to distribute ~100 million pieces of PPE to 18 countries. VillageReach is a lead signer on a letter to global leaders that was published in the Financial Times on August 31st, demanding a global action plan on COVID vaccination and we are members of COVAX (see villagereach.org/new-press/ for more). VillageReach is helping integrate private logistics partners into health supply chains, and we work with NGOs and private partners such as Last Mile Health, Orange, Praekelt.org, Swoop Aero to help governments strengthen health systems. We co-developed the Learning Network with Spring Impact to source, develop, test and share best practices to improve the way solutions transition to government (recently transitioned to Spark Health Africa).

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.


During the pandemic, VillageReach has been able to accelerate some of our solutions. We are using our experience to support government vaccination campaigns and help set up mass vaccination sites in the DRC, Cote d’Ivoire and Washington State. We are working with Gavi and the World Health Organization on the Country Readiness & Delivery working group of COVAX to help to provide nearly two billion doses of the vaccine for healthcare workers and vulnerable people in low- and middle-income countries by the end of 2021. We helped co-founded the COVID-19 Action Fund for Africa, which has delivered over 100 million pieces of PPE for frontline health workers in 18 countries in sub-Saharan Africa. We have expanded Health Center by Phone in Malawi and begun to replicate this solution in Mozambique and DRC. Finally, we launched Drones for Health flights in three countries this year to deliver health supplies to extremely hard-to-reach communities.

Source: Nonprofit submitted responses

...   Culture & Community


This score provides an assessment of the organization's engagement with the constituents it serves, a practice we term Constituent Feedback. When organizations listen to constituents, they are able to better deliver on programs and meet the needs of stakeholders. A future version of this Beacon will also assess an organization's people operations and its Diversity, Equity and Inclusion (DEI) metrics.


Culture & Community Score

Not Currently Scored

VillageReach is currently not eligible for a Culture & Community score because we have not received its Constituent Feedback data. Nonprofit organizations are encouraged to fill out the How We Listen section of their Candid profile. This data will provide the basis for the initial evaluation of Culture & Community.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.


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Culture & Community Report

Unscored

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Constituent Feedback

Constituent Feedback


Constituent Feedback and Listening Practice data are not available for this organization. Nonprofit organizations are encouraged to fill out the How We Listen section of their Candid profile. This data will provide the basis for the initial evaluation of Culture & Community.


Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective. We award every nonprofit that completes the Candid survey full credit for this Beacon, in recognition of their willingness to publicly share this information with the nonprofit and philanthropic communities. Although the data is not evaluated for quality at this time, future iterations of this Beacon will include third party or other data that will serve to validate the information provided by the nonprofit.

Analysis and Research


Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Our partnership with Feedback Labs and Guidestar by Candid, and other partners including Fund for Shared Insight, GlobalGiving, and Keystone Accountability, enables us to launch the first version of this beacon with Constituent Feedback information collected on Candid's site.


Feedback practices have been shown to support better Diversity, Equity, and Inclusion outcomes, an essential area of assessment that we intend to further expand and develop in the future. Feedback Labs has documented several studies which indicate that beyond achieving organizational goals, nonprofits that are attentive and responsive to concerns and ideas raised by beneficiaries establish stronger relationships with the people they serve, promote greater equity, and empower constituents in ways that can help to ensure better long-term outcomes. You can find resources to help nonprofits improve their feedback practices here.

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