Mission: PAWS is a champion for animals - rehabilitating injured and orphaned wildlife, sheltering and adopting homeless cats and dogs, and educating people to make a better  ... (More)

PAWS is a 501(c)(3) organization, with an IRS ruling year of 1967, and donations are tax-deductible.

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Contact Information

  https://www.paws.org/

  15305 44th Ave W
Lynnwood WA 98087 

   Mail donations to:
PO Box 3771
Seattle WA 98124

  425-412-4041


 Important note on the timeliness of ratings

The IRS is significantly delayed in processing nonprofits' annual tax filings (Forms 990). As a result, the Financial and Accountability & Transparency score for PAWS is outdated and the overall rating may not be representative of its current operations. Please check with the charity directly for any questions you may have.

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Star Rating System by Charity Navigator


Charity Navigator evaluates a nonprofit organization’s financial health including measures of stability, efficiency and sustainability. We also track accountability and transparency policies to ensure the good governance and integrity of the organization.




Good

This charity's score is 89.57, earning it a 3-Star rating. Donors can "Give with Confidence" to this charity. 

This score is calculated from two sub-scores:

This score represents Form 990 data from 2019, the latest year published by the IRS. 

View this organization’s historical ratings.


Back to Overall

Star Rated Report

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Program Expense

Program Expense Ratio

73.8%


The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s).


This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver. Dividing a charity's average program expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Administrative Expenses

7.5%


As reported by charities on their IRS Form 990, this measure reflects what percent of its total budget a charity spends on overhead, administrative staff and associated costs, and organizational meetings. Dividing a charity's average administrative expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Fundraising Expenses

18.5%


This measure reflects what a charity spends to raise money. Fundraising expenses can include campaign printing, publicity, mailing, and staffing and costs incurred in soliciting donations, memberships, and grants. Dividing a charity's average fundraising expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Liabilities to Assets Ratio

1.7%


The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990).


Part of our goal in rating the financial performance of charities is to help donors assess the financial capacity and sustainability of a charity. As do organizations in other sectors, charities must be mindful of their management of total liabilites in relation to their total assets. This ratio is an indicator of an organization’s solvency and or long term sustainability. Dividing a charity's total liabilities by its total assets yields this percentage.


Source: IRS Form 990

Fundraising Efficiency

$0.13


The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.


Source: IRS Form 990

Working Capital Ratio

6.42 years


Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed Form 990. We include in a charity's working capital unrestricted and temporarily restricted net assets, and exclude permanently restricted net assets. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.


Source: IRS Form 990

Program Expense Growth

5.96%


We compute the average annual growth of program expenses using the following formula: [(Yn/Y0)(1/n)]-1, where Y0 is a charity's program expenses in the first year of the interval analyzed, Yn is the charity's program expenses in the most recent year, and n is the interval of years passed between Y0 and Yn.


Source: IRS Form 990

Governance


Charity Navigator looks to confirm on the Form 990 that the organization has these governance practices in place.


Sources Include: IRS Form 990

Governance:
Independent Voting Board Members  ... (More)
No Material Diversion of Assets ... (More)

A diversion of assets – any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft – can seriously call into question a charity's financial integrity. We check the charity's last two Forms 990 to see if the charity has reported any diversion of assets. If the charity does report a diversion, then we check to see if it complied with the Form 990 instructions by describing what happened and its corrective action. This metric will be assigned to one of the following categories:

  • Full Credit: There has been no diversion of assets within the last two years.

  • Partial Credit: There has been a diversion of assets within the last two years and the charity has used Schedule O on the Form 990 to explain: the nature of the diversion, the amount of money or property involved and the corrective action taken to address the matter. In this situation, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: There has been a diversion of assets within the last two years and the charity's explanation on Schedule O is either non-existent or not sufficient. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Audited Financials Prepared by Independent Accountant ... (More)

Audited financial statements provide important information about financial accountability and accuracy. They should be prepared by an independent accountant with oversight from an audit committee. (It is not necessary that the audit committee be a separate committee. Often at smaller charities, it falls within the responsibilities of the finance committee or the executive committee.) The committee provides an important oversight layer between the management of the organization, which is responsible for the financial information reported, and the independent accountant, who reviews the financials and issues an opinion based on its findings. We check the charity's Form 990 reporting to see if it meets this criteria.

  • Full Credit: The charity's audited financials were prepared by an independent accountant with an audit oversight committee.

  • Partial Credit: The charity's audited financials were prepared by an independent accountant, but it did not have an audit oversight committee. In this case, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: The charity did not have its audited financials prepared by an independent accountant. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Does Not Provide Loan(s) to or Receive Loan(s) From Related Parties ... (More)
Documents Board Meeting Minutes ... (More)
Distributes 990 to Board Before Filing ... (More)
Compensates Board ... (More)

Policies


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization has these policies in place.


Sources Include: IRS Form 990 and organization's website

Policies:
Conflict of Interest  ... (More)
Whistleblower ... (More)
Records Retention and Destruction ... (More)
CEO Compensation Process ... (More)
Donor Privacy ... (More)

Donors can be reluctant to contribute to a charity when their name, address, or other basic information may become part of donor lists that are exchanged or sold, resulting in an influx of charitable solicitations from other organizations. Our analysts check the charity's website to see if the organization has a donor privacy policy in place and what it does and does not cover. Privacy policies are assigned to one of the following categories:

  • Yes: This charity has a written donor privacy policy published on its website, which states unambiguously that (1) it will not share or sell a donor's personal information with anyone else, nor send donor mailings on behalf of other organizations or (2) it will only share or sell personal information once the donor has given the charity specific permission to do so.

  • Opt-out: The charity has a written privacy policy published on its website which enables donors to tell the charity to remove their names and contact information from lists the charity shares or sells. How a donor can have themselves removed from a list differs from one charity to the next, but any and all opt-out policies require donors to take specific action to protect their privacy.
  • No: This charity either does not have a written donor privacy policy in place to protect their contributors' personal information, or the existing policy does not meet our criteria.

The privacy policy must be specific to donor information. A general website policy which references "visitor" or "user" personal information will not suffice. A policy that refers to donor information collected on the website is also not sufficient as the policy must be comprehensive and applicable to both online and offline donors. The existence of a privacy policy of any type does not prohibit the charity itself from contacting the donor for informational, educational, or solicitation purposes.

(Less)

Transparency


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization makes this information easily accessible.


Sources Include: IRS Form 990 and organization's website

Transparency:
CEO Salary Listed on 990 ... (More)
Board of Directors Listed on Website ... (More)
Key Staff Listed on Website ... (More)
Audited Financial Statements on Website ... (More)
Form 990 Available on Website ... (More)

Additional Information

Unscored

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Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

Presented here are this organizations key compensated staff members as identified by our analysts. This compensation data includes salary, cash bonuses and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting



Annette Laico, CEO

Compensation not entered


Leslie Chandler, VP, Interim CEO

$25,800 (0.46% of Total Expenses)


Current CEO and Board Chair can be found in the Leadership & Adaptability report below.

Source: IRS Form 990 (page 7), filing year 2019

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activities:

Prevention of cruelty to animals (BMF activity code: 913)


Foundation Status:

Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi) (BMF foundation code: 15)


Affiliation:

Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.


PAWS reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Revenue

  • Staffing

  • Administrative Capacity


How COVID-19 impacted the organization's operations financially:

Due to COVID-19 protocols, we have not been able to hold any of our in-person fundraising events. We have pivoted to virtual events which have not resulted in the same amount of revenue we normally receive through events. In 2019 we raised $702,000 from in-person fundraising events. Revenue from virtual fundraising events is significantly lower. For much of 2020 and 2021, PAWS was operating with building capacity limits. This meant fewer people visiting and this resulted in a sharp decline in retail sales and adoption fee revenues. 


How COVID-19 impacted the organization's delivery of programs:

Prior to the pandemic, PAWS Education programs were offered in-person at our Lynnwood facility and in fourth grade classrooms across Snohomish County. Because of COVID-19, our Education Team devoted substantial time to designing an effective virtual curriculum. In our Wildlife Center and Companion Animal Shelter, PAWS relies on the help of approximately 1,000 volunteers. Volunteers assist with every aspect of our programs: animal care, food preparation, cleaning, maintenance, customer service, and more. In the first half of 2020, we were unable to allow volunteers on our campus due to our state’s social distancing requirements. And because of budget constraints, PAWS reduced personnel in all departments. With fewer staff members and no volunteers, PAWS could not serve as many animals. During 2020, we implemented an appointment-only adoption model. This allowed us to complete most of the adoption process with families online prior to them visiting one of our physical locations.


How this organization adapted to changing conditions caused by COVID-19:

PAWS has worked hard during the pandemic to be available to the people and animals who need our help. PAWS implemented a socially distanced adoption process the same week that Washington’s first COVID-19 restrictions were announced. As guidelines have changed, we have opened our shelter to also allow for drop-in adoption hours. Our Wildlife Center has continued to accept orphaned and injured wildlife throughout the pandemic. PAWS constructed an outdoor receiving area to allow for no-contact animal drop-offs. We have also responded to an increase in calls for advice in cases of wild animal distress (10,000 calls in 2019 vs 14,000 calls in 2020). PAWS introduced new programs including a new asynchronous learning program called PAWS Academy, a Teen Club held virtually throughout the summer, and we developed virtual curriculum for Scout groups plus our signature Kids Who Care program. In 2020, the PAWS Education team taught 330 programs, reaching nearly 30,000 youth and adults.


Innovations the organization intends to continue permanently after the pandemic:

During the pandemic, PAWS has found new ways to connect to the community. Remote and virtual technologies allow us to improve access to our services and we will continue to offer these options. This includes online adoption forms, remote and asynchronous education programming, and virtual community events. We also learned that conducting interviews for adoptions by phone to learn more about prospective adopters allows for a stronger customer care experience and often better matches for animals and their new families.


Historical Ratings

Date PublishedForm 990 FYEOverall ScoreOverall Rating
Rating Version: 2.1
7/1/20212019 89.57
5/1/20202018 92.97
12/1/20182017 92.49
3/1/20182016 90.14
3/1/20172015 90.26
6/1/20162014 88.17
Rating Version: 2.0
3/1/20162014 79.86
11/1/20152014 79.08

This organization received multiple star ratings within this fiscal year, due to an update to its Accountability and Transparency data and/or the receipt of an amended Form 990.

5/1/20152013 82.96
12/20/20132012 80.16
2/1/20132011 85.68
2/1/20122010 87.17
9/20/20112009 88.75
Rating Version: 1.0
12/1/20102009 88.50
2/1/20102008 85.27
2/1/20092007 72.67
2/1/20082006 74.15
2/1/20072005 77.45
1/1/20062004 72.26
11/1/20042003 68.64
12/1/20032002 71.00
2/5/20032001 71.70

Previous: Finance & Accountability  / Next: Leadership & Adaptability

...   Impact & Results


This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.


Impact & Results Score

Not Currently Scored

PAWS cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.

Learn more about Impact & Results.


Back to Overall

Additional Information

Unscored

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Largest Programs

Largest Programs



PAWS reported its three largest programs on its FY 2019 Form 990 as:


$2,023,519

Spent in most recent FY

51%

Percent of program expenses


Companion Animal Services


$1,395,080

Spent in most recent FY

35%

Percent of program expenses


Wildlife Services


$522,102

Spent in most recent FY

13%

Percent of program expenses


Education and Outreach


Previous: Impact & Results  / Next: Culture & Community

...   Leadership & Adaptability


This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.


Leadership & Adaptability Score

100

out of 100

The score earned by PAWS is a passing score. This score has no effect on the organization's Star Rating.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.


Back to Overall

Leadership & Adaptability Report

100

of 100 points

Mission

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission


PAWS is people helping cats, dogs and wild animals go home and thrive – whether home is the family room or the forest. We do this by rehabilitating orphaned and injured wildlife, sheltering and adopting homeless cats and dogs, and educating the community to inspire compassionate action for animals.


Source: Nonprofit submitted responses

Vision

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.


PAWS envisions a world where all people recognize the intrinsic value of animals and consistently make choices that demonstrate compassion and respect.


Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.


Goal One: To accept and find homes for almost 4,000 companion animals each year.

Goal Type: Focus on core programs to achieve mission and scale back on programs not seen as core.


Goal Two: To complete the new Wildlife Center to continue to serve and increase the number of injured or orphaned wild animals that we are able to accept, rehabilitate, and release.

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Goal Three: PAWS accomplishes its mission by educating the community to inspire compassionate action for animals. We offer environmental and animal education courses for students and the community.

Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.


Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development


Describe an investment in leadership

PAWS staff are encouraged to engage in professional development and continuing education opportunities. For example, PAWS sends Wildlife program staff to the National Wildlife Rehabilitators Association conference where they connect with peers and present in conference sessions. Administrative and fundraising staff also maintain membership in local professional associations and participate in networking and training activities that are fully or partially paid for by PAWS. All staff and managers have access to leadership trainings on a variety of topics like change management, employee engagement, and compassion fatigue.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.


This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Thought Leadership

  • Raising Awareness

  • Policy Advocacy

What are this organization’s external mobilizaton efforts?

PAWS Education Programs inspire and empower the community to take compassionate action for animals, and it is a large and growing part of our mission. Raising awareness of local natural areas and wildlife and the importance of them to the human community is a crucial step to wildlife and habitat preservation. T Our flagship educational program is Kids Who Care, a classroom-based program for fourth graders designed to foster compassion and empathy for all living beings. Students explore a variety of complex animal issues through hands-on projects, reading, writing, games and more. Students learn how to coexist with wild and domestic animals in their community and are motivated to take compassionate action for animals and the environment.

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.


COVID-19 has had an enormous effect on PAWS, from declining revenue to fewer volunteers in our shelters. Our PAWS Wildlife Center experienced a large increase in the number of phone calls. We believe that as more people are home, they are encountering more distressed wildlife and seeking our services. In addition, state and federal agencies that normally field inquiries about wildlife furloughed many of their phone staff, diverting those calls to PAWS. We have worked to provide information to the public to teach compassion and help the wild animals encountered by the public, if they are in need of help.

Source: Nonprofit submitted responses

Additional Information

Unscored

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Organization Leadership

Organization Leadership


Heidi Wills Yamada

Chief Executive Officer

Chuck Stempler

President

Previous: Leadership & Adaptability

...   Culture & Community


This score provides an assessment of the organization's culture and connectedness to the community it serves. Learn more about how and why we rate Culture & Community.


Culture & Community Score

Not Currently Scored

PAWS is currently not eligible for a Culture & Community score because we have not received its Constituent Feedback or Diversity, Equity, & Inclusion data. Nonprofit organizations are encouraged to fill out the How We Listen and Equity Practices sections of their Candid profile.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.


Back to Overall

Culture & Community Report

Unscored

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Constituent Feedback

Diversity, Equity, & Inclusion


This organization has not provided information regarding the diversity, equity and inclusion (DEI) practices it is presently implementing. As such, the organization has not earned a score on this metric. Charity Navigator believes nonprofit organizations implementing effective DEI policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.


Methodology


We are utilizing data collected by Candid to document and assess the DEI practices implemented by the organization. Nonprofit organizations are encouraged to fill out the Equity Strategies section of their Candid profiles to receive a rating.


Learn more about the methodology.

Constituent Feedback


Constituent Feedback and Listening Practice data are not available for this organization. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.



Methodology


We've partnered with Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.


Learn more about the methodology.

Analysis and Research


Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Below you can find more information about the metrics we currently evaluate in this beacon and their relevance to nonprofit performance.


Constituent Feedback


Diversity, Equity, and Inclusion

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