Mission: Established in 1868, Oregon Humane Society (OHS) is the Northwest's oldest and largest humane society, with one of the highest adoption rates in the nation. OHS rece ... (More)

Oregon Humane Society is a 501(c)(3) organization, with an IRS ruling year of 1941, and donations are tax-deductible.

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Contact Information

  http://www.oregonhumane.org

  1067 NE Columbia Blvd
Portland OR 97211  

  503-285-7722


You are viewing this organization's new Charity Navigator profile page. To view the legacy version, click here.

Star Rating System by Charity Navigator


Charity Navigator evaluates a nonprofit organization’s financial health including measures of stability, efficiency and sustainability. We also track accountability and transparency policies to ensure the good governance and integrity of the organization.




Exceptional

This charity's score is 92.50, earning it a 4-Star rating. Donors can "Give with Confidence" to this charity. 

This score is calculated from two sub-scores:

This score represents Form 990 data from 2019. More recent filing data is available, but it has not been factored into this score, due to COVID-19's effect on this organization.

View this organization’s historical ratings.

Rating update postponed due to COVID-19's impact on this organization. View Oregon Humane Society's response.


Back to Overall

Star Rated Report

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Program Expense

Program Expense Ratio

76.4%


The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s).


This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver. Dividing a charity's average program expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Administrative Expenses

9.7%


As reported by charities on their IRS Form 990, this measure reflects what percent of its total budget a charity spends on overhead, administrative staff and associated costs, and organizational meetings. Dividing a charity's average administrative expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Fundraising Expenses

13.8%


This measure reflects what a charity spends to raise money. Fundraising expenses can include campaign printing, publicity, mailing, and staffing and costs incurred in soliciting donations, memberships, and grants. Dividing a charity's average fundraising expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Liabilities to Assets Ratio

3.5%


The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990).


Part of our goal in rating the financial performance of charities is to help donors assess the financial capacity and sustainability of a charity. As do organizations in other sectors, charities must be mindful of their management of total liabilites in relation to their total assets. This ratio is an indicator of an organization’s solvency and or long term sustainability. Dividing a charity's total liabilities by its total assets yields this percentage.


Source: IRS Form 990

Fundraising Efficiency

$0.10


The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.


Source: IRS Form 990

Working Capital Ratio

4.64 years


Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed Form 990. We include in a charity's working capital unrestricted and temporarily restricted net assets, and exclude permanently restricted net assets. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.


Source: IRS Form 990

Program Expense Growth

6.86%


We compute the average annual growth of program expenses using the following formula: [(Yn/Y0)(1/n)]-1, where Y0 is a charity's program expenses in the first year of the interval analyzed, Yn is the charity's program expenses in the most recent year, and n is the interval of years passed between Y0 and Yn.


Source: IRS Form 990

Governance


Charity Navigator looks to confirm on the Form 990 that the organization has these governance practices in place.


Sources Include: IRS Form 990

Governance:
Independent Voting Board Members  ... (More)
No Material Diversion of Assets ... (More)

A diversion of assets – any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft – can seriously call into question a charity's financial integrity. We check the charity's last two Forms 990 to see if the charity has reported any diversion of assets. If the charity does report a diversion, then we check to see if it complied with the Form 990 instructions by describing what happened and its corrective action. This metric will be assigned to one of the following categories:

  • Full Credit: There has been no diversion of assets within the last two years.

  • Partial Credit: There has been a diversion of assets within the last two years and the charity has used Schedule O on the Form 990 to explain: the nature of the diversion, the amount of money or property involved and the corrective action taken to address the matter. In this situation, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: There has been a diversion of assets within the last two years and the charity's explanation on Schedule O is either non-existent or not sufficient. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Audited Financials Prepared by Independent Accountant ... (More)

Audited financial statements provide important information about financial accountability and accuracy. They should be prepared by an independent accountant with oversight from an audit committee. (It is not necessary that the audit committee be a separate committee. Often at smaller charities, it falls within the responsibilities of the finance committee or the executive committee.) The committee provides an important oversight layer between the management of the organization, which is responsible for the financial information reported, and the independent accountant, who reviews the financials and issues an opinion based on its findings. We check the charity's Form 990 reporting to see if it meets this criteria.

  • Full Credit: The charity's audited financials were prepared by an independent accountant with an audit oversight committee.

  • Partial Credit: The charity's audited financials were prepared by an independent accountant, but it did not have an audit oversight committee. In this case, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: The charity did not have its audited financials prepared by an independent accountant. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Does Not Provide Loan(s) to or Receive Loan(s) From Related Parties ... (More)
Documents Board Meeting Minutes ... (More)
Distributes 990 to Board Before Filing ... (More)
Compensates Board ... (More)

Policies


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization has these policies in place.


Sources Include: IRS Form 990 and organization's website

Policies:
Conflict of Interest  ... (More)
Whistleblower ... (More)
Records Retention and Destruction ... (More)
CEO Compensation Process ... (More)
Donor Privacy ... (More)

Donors can be reluctant to contribute to a charity when their name, address, or other basic information may become part of donor lists that are exchanged or sold, resulting in an influx of charitable solicitations from other organizations. Our analysts check the charity's website to see if the organization has a donor privacy policy in place and what it does and does not cover. Privacy policies are assigned to one of the following categories:

  • Yes: This charity has a written donor privacy policy published on its website, which states unambiguously that (1) it will not share or sell a donor's personal information with anyone else, nor send donor mailings on behalf of other organizations or (2) it will only share or sell personal information once the donor has given the charity specific permission to do so.

  • Opt-out: The charity has a written privacy policy published on its website which enables donors to tell the charity to remove their names and contact information from lists the charity shares or sells. How a donor can have themselves removed from a list differs from one charity to the next, but any and all opt-out policies require donors to take specific action to protect their privacy.
  • No: This charity either does not have a written donor privacy policy in place to protect their contributors' personal information, or the existing policy does not meet our criteria.

The privacy policy must be specific to donor information. A general website policy which references "visitor" or "user" personal information will not suffice. A policy that refers to donor information collected on the website is also not sufficient as the policy must be comprehensive and applicable to both online and offline donors. The existence of a privacy policy of any type does not prohibit the charity itself from contacting the donor for informational, educational, or solicitation purposes.

(Less)

Transparency


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization makes this information easily accessible.


Sources Include: IRS Form 990 and organization's website

Transparency:
CEO Salary Listed on 990 ... (More)
Board of Directors Listed on Website ... (More)
Key Staff Listed on Website ... (More)
Audited Financial Statements on Website ... (More)
Form 990 Available on Website ... (More)

Additional Information

Unscored

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Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

Presented here are this organizations key compensated staff members as identified by our analysts. This compensation data includes salary, cash bonuses and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting



Sharon M. Harmon, Chief Executive Officer

$290,377 (1.61% of Total Expenses)


Current CEO and Board Chair can be found in the Leadership & Adaptability report below.

Source: IRS Form 990 (page 7), filing year 2020

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activities:

Activity data not reported from the IRS


Foundation Status:

Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi) (BMF foundation code: 15)


Affiliation:

Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

This organization was impacted by COVID-19 in a way that effected their financial health in 2020. This normally would have reduced their star rating. Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them, and doing this pauses our revision of their rating. Charities may submit their own pandemic responses through their nonprofit portal.


Oregon Humane Society reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Fundraising Capacity

  • Revenue

  • Staffing

  • Administrative Capacity

  • Grants Received

  • Grants Sent

  • Balance Sheet


How COVID-19 impacted the organization's operations financially:

Since other shelters around the country need assistance during these unprecedented times, the number of pets arriving to OHS through our Second Chance partners over the course of the pandemic has increased. As a result, the organizations financial structure had to shift to adapt to that assistance.


How COVID-19 impacted the organization's delivery of programs:

In late March, on-site staffing at OHS was reduced to 25 percent. Oregon State vet students were also sent home. Many shelter pets were moved to foster care and any employee who was able to work from home was directed to do so. New safety protocols were put into place to keep onsite staff six feet apart while still providing great care for the animals and implementing a new adoption by appointment model. In the Holman Medical Center at OHS, the team was split into two cohorts since staying six feet apart can be extremely difficult when providing veterinary care to an injured pet or performing surgery. By implementing this model, if a member of one cohort tested positive or was exposed to COVID-19, the hospital could still operate. Slowly, onsite staff was increased as OHS received more animals through 2020. Many of OHS's fundraising and annual events were moved to virtual platforms, in addition to training classes and consolations.


How this organization adapted to changing conditions caused by COVID-19:

To keep OHS staff and the public safe, an adoption by appointment model was implemented on March 16. Closing the shelter for public walk-through was a massive change considering in a typical year OHS welcomes more than 100,000 visitors. The website was redesigned so potential adopters could still get to know a pet as much as possible before submitting a questionnaire. OHS adoption specialists consult with potential adopters over the phone before setting up an in-person meeting with the pet. The meet and greet rooms at the shelter were redesigned to accommodate social distancing to keep everyone safe. Contact-free options for health care workers and others in high-risk categories are also available.


Innovations the organization intends to continue permanently after the pandemic:

Interest in pet adoptions surged in 2020, which meant that new pet owners also needed guidance on how to train their pet and understand their behavior. To keep everyone safe during the pandemic, the Training and Behavior team at OHS quickly moved classes and consultations online so the public could still access the services they needed. Even after the pandemic is behind us, these new processes will stay in effect in addition to bringing back in person classes and consultations.


Historical Ratings

Date PublishedForm 990 FYEOverall ScoreOverall Rating
Rating Version: 2.1
4/1/20212019 92.50
11/1/20192018 94.85
11/1/20182017 92.77
12/1/20172016 92.93
12/1/20162015 92.89
6/1/20162014 95.43
Rating Version: 2.0
11/1/20152014 87.61
10/1/20152014 87.29

This organization received multiple star ratings within this fiscal year, due to an update to its Accountability and Transparency data and/or the receipt of an amended Form 990.

11/1/20142013 92.42
11/1/20132012 93.59
4/1/20132011 95.28
12/1/20112010 96.40
9/20/20112009 91.29
Rating Version: 1.0
12/22/20102009 90.59
11/1/20092008 97.82
12/1/20082007 94.81
12/1/20072006 84.64
11/1/20062005 89.05
10/1/20052004 93.21
10/1/20042003 95.95
12/1/20032002 95.96
10/15/20022001 89.73
4/15/20022000 88.27

Previous: Finance & Accountability  / Next: Leadership & Adaptability

...   Impact & Results


This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.


Impact & Results Score

Not Currently Scored

Oregon Humane Society cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.

Learn more about Impact & Results.

Do you work at Oregon Humane Society? Join the waitlist for an updated Impact & Results score.


Back to Overall

Additional Information

Unscored

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Largest Programs

Largest Programs



Oregon Humane Society reported its three largest programs on its FY 2019 Form 990 as:


$6,433,205

Spent in most recent FY

47%

Percent of program expenses


Sheltering and Adoptions


$2,844,950

Spent in most recent FY

20%

Percent of program expenses


Medical Services


$1,195,524

Spent in most recent FY

8%

Percent of program expenses


Community Awareness


Previous: Impact & Results  / Next: Culture & Community

...   Leadership & Adaptability


This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.


Leadership & Adaptability Score

100

out of 100

The score earned by Oregon Humane Society is a passing score. This score has no effect on the organization's Star Rating.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.


Back to Overall

Leadership & Adaptability Report

100

of 100 points

Mission

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission


Oregon Humane Society is the Northwest's oldest and largest animal welfare organization, with one of the highest adoption rates in the nation. OHS is an Oregon-based nonprofit that has been serving pets and people since 1868. Lifesaving programs rely on donor support and include helping pets find new homes; providing critical medical care for sick and injured animals; rescuing animals from cruelty and neglect; deploying to disasters; and helping pets and people stay together. OHS is not affiliated with other humane societies or national organizations.


Source: Nonprofit submitted responses

Vision

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.


Oregon Humane Society’s vision is a world where all animals are treated with compassion, kindness, and respect.


Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.


Goal One: Establish Oregon as the safest place in the United States for companion animals.

Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.


Goal Two: Ensure animals are protected from cruelty through education and by holding those responsible accountable.

Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.


Goal Three: Provide accessible, quality veterinary care to the community so that more pets can stay with their families.

Goal Type: New program(s) based on observed changes in needs among our constituencies/communities served.


Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development


Describe an investment in leadership

Because of the pandemic, OHS creatively adapted to continue to develop and engage our staff. One way we continued to develop our leaders is by using Strength Finders. From our executive team to our line staff, each team utilized the assessments and tools to encourage engagement, connection, synergy, and accountability within a hybrid work environment. Additionally, OHS enriched the development of leaders through self-select targeted trainings, webinars, and conferences. OHS also supports and funds the continuing education and certifications that are critical to our work. Examples include continuing education for our veterinary staff, credentialing of our Humane Law Department, IT certifications, and CFRE certifications for our fundraisers. OHS also pays for professional organizations’ membership fees. These memberships provide access to peer-based professional development and leadership mentoring. Lastly, all OHS leaders receive mandatory legal compliance and DEI training.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.


This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Thought Leadership

  • Raising Awareness

  • Community Building

  • Policy Advocacy

What are this organization’s external mobilizaton efforts?

The Second Chance program works with approximately 60 shelters partners around the region and across the country to transport pets to OHS for adoption from under-resourced shelters and rescues. OHS has more than 100 staff and volunteers who are certified in Emergency Animal Shelter who can deploy to disasters around the country. OHS Humane Law Enforcement responds to thousands of reports of animal cruelty and neglect each year. Agents are in the field six days a week, mostly providing education and resources to pet owners. A free behavior help line connects pet owners with OHS trainers. Community Outreach efforts include Humane Education, Summer Camp, classroom visits, plus pet food banks and resource days for struggling pet owners. The Spay & Save program provides low cost spay/neuter and other wellness services to low-income pet owners. In Oregon’s Capitol, OHS has been the driving force behind some of the toughest animal cruelty laws in the country.

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.


Oregon Humane Society continues to adapt to the challenges of the pandemic while serving the pets and people of the community. Adoptions by appointments was introduced in March 2020 and continued to be refined through 2021. More than 6,000 pets found new homes in 2021. After Hurricane Ida, three teams of emergency responders traveled to the area to help care for animals in emergency animal shelters. Additional safety measures were taken to prevent the spread of COVID-19 and to keep responders safe. To combat the additional economic challenges for pet owners in 2021, OHS hosted two Pet Food Bank and Resource Days where thousands of pounds of food and supplies were distributed.

Source: Nonprofit submitted responses

Additional Information

Unscored

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Organization Leadership

Organization Leadership


Sharon M. Harmon

President and Chief Executive Officer

Marveita Reeding

Chair

Previous: Leadership & Adaptability

...   Culture & Community


This score provides an assessment of the organization's culture and connectedness to the community it serves. Learn more about how and why we rate Culture & Community.


Culture & Community Score

Not Currently Scored

Oregon Humane Society is currently not eligible for a Culture & Community score because we have not received its Constituent Feedback or Diversity, Equity, & Inclusion data. Nonprofit organizations are encouraged to fill out the How We Listen and Equity Practices sections of their Candid profile.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.


Back to Overall

Culture & Community Report

Unscored

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Constituent Feedback

Diversity, Equity, & Inclusion


This organization has not provided information regarding the diversity, equity and inclusion (DEI) practices it is presently implementing. As such, the organization has not earned a score on this metric. Charity Navigator believes nonprofit organizations implementing effective DEI policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.


Methodology


We are utilizing data collected by Candid to document and assess the DEI practices implemented by the organization. Nonprofit organizations are encouraged to fill out the Equity Strategies section of their Candid profiles to receive a rating.


Learn more about the methodology.

Constituent Feedback


Constituent Feedback and Listening Practice data are not available for this organization. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.



Methodology


We've partnered with Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.


Learn more about the methodology.

Analysis and Research


Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Below you can find more information about the metrics we currently evaluate in this beacon and their relevance to nonprofit performance.


Constituent Feedback


Diversity, Equity, and Inclusion

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