Mission: Vista Del Mar's mission is to provide comprehensive, family-centered social, educational and behavioral health services that encourage children, adolescents and thei ... (More)

Vista Del Mar Child and Family Services is a 501(c)(3) organization, with an IRS ruling year of 1935, and donations are tax-deductible.

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Contact Information

  http://www.vistadelmar.org

 3200 Motor Avenue
Los Angeles CA 90034  

  310-836-1223


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Star Rating System by Charity Navigator


Charity Navigator evaluates a nonprofit organization’s financial health including measures of stability, efficiency and sustainability. We also track accountability and transparency policies to ensure the good governance and integrity of the organization.




Exceptional

This charity's score is 93.58, earning it a 4-Star rating. Donors can "Give with Confidence" to this charity. 

This score is calculated from two sub-scores:

This score represents Form 990 data from 2019, the latest year published by the IRS.

View this organization’s historical ratings.


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Star Rated Report

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Program Expense

Program Expense Ratio

87.2%


The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s).


This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver. Dividing a charity's average program expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Administrative Expenses

9.8%


As reported by charities on their IRS Form 990, this measure reflects what percent of its total budget a charity spends on overhead, administrative staff and associated costs, and organizational meetings. Dividing a charity's average administrative expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Fundraising Expenses

2.8%


This measure reflects what a charity spends to raise money. Fundraising expenses can include campaign printing, publicity, mailing, and staffing and costs incurred in soliciting donations, memberships, and grants. Dividing a charity's average fundraising expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Liabilities to Assets Ratio

13.4%


The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990).


Part of our goal in rating the financial performance of charities is to help donors assess the financial capacity and sustainability of a charity. As do organizations in other sectors, charities must be mindful of their management of total liabilites in relation to their total assets. This ratio is an indicator of an organization’s solvency and or long term sustainability. Dividing a charity's total liabilities by its total assets yields this percentage.


Source: IRS Form 990

Fundraising Efficiency

$0.03


The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.


Source: IRS Form 990

Working Capital Ratio

1.04 years


Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed Form 990. We include in a charity's working capital unrestricted and temporarily restricted net assets, and exclude permanently restricted net assets. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.


Source: IRS Form 990

Program Expense Growth

3.43%


We compute the average annual growth of program expenses using the following formula: [(Yn/Y0)(1/n)]-1, where Y0 is a charity's program expenses in the first year of the interval analyzed, Yn is the charity's program expenses in the most recent year, and n is the interval of years passed between Y0 and Yn.


Source: IRS Form 990

Governance


Charity Navigator looks to confirm on the Form 990 that the organization has these governance practices in place.


Sources Include: IRS Form 990

Governance:
Independent Voting Board Members  ... (More)
No Material Diversion of Assets ... (More)

A diversion of assets – any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft – can seriously call into question a charity's financial integrity. We check the charity's last two Forms 990 to see if the charity has reported any diversion of assets. If the charity does report a diversion, then we check to see if it complied with the Form 990 instructions by describing what happened and its corrective action. This metric will be assigned to one of the following categories:

  • Full Credit: There has been no diversion of assets within the last two years.

  • Partial Credit: There has been a diversion of assets within the last two years and the charity has used Schedule O on the Form 990 to explain: the nature of the diversion, the amount of money or property involved and the corrective action taken to address the matter. In this situation, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: There has been a diversion of assets within the last two years and the charity's explanation on Schedule O is either non-existent or not sufficient. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Audited Financials Prepared by Independent Accountant ... (More)

Audited financial statements provide important information about financial accountability and accuracy. They should be prepared by an independent accountant with oversight from an audit committee. (It is not necessary that the audit committee be a separate committee. Often at smaller charities, it falls within the responsibilities of the finance committee or the executive committee.) The committee provides an important oversight layer between the management of the organization, which is responsible for the financial information reported, and the independent accountant, who reviews the financials and issues an opinion based on its findings. We check the charity's Form 990 reporting to see if it meets this criteria.

  • Full Credit: The charity's audited financials were prepared by an independent accountant with an audit oversight committee.

  • Partial Credit: The charity's audited financials were prepared by an independent accountant, but it did not have an audit oversight committee. In this case, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: The charity did not have its audited financials prepared by an independent accountant. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Does Not Provide Loan(s) to or Receive Loan(s) From Related Parties ... (More)
Documents Board Meeting Minutes ... (More)
Distributes 990 to Board Before Filing ... (More)
Compensates Board ... (More)

Policies


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization has these policies in place.


Sources Include: IRS Form 990 and organization's website

Policies:
Conflict of Interest  ... (More)
Whistleblower ... (More)
Records Retention and Destruction ... (More)
CEO Compensation Process ... (More)
Donor Privacy ... (More)

Donors have expressed extreme concern about the use of their personal information by charities and the desire to have this information kept confidential. The exchanging and sale of lists for telemarketing and the mass distribution of "junk mail," among other things, can be minimized if the charity assures the privacy of its donors. Privacy policies are assigned to one of the following categories:

  • Yes: This charity has a written donor privacy policy published on its website, which states unambiguously that (1) it will not share or sell a donor's personal information with anyone else, nor send donor mailings on behalf of other organizations or (2) it will only share or sell personal information once the donor has given the charity specific permission to do so.

  • Opt-out: The charity has a written privacy policy published on its website which enables donors to tell the charity to remove their names and contact information from lists the charity shares or sells. How a donor can have themselves removed from a list differs from one charity to the next, but any and all opt-out policies require donors to take specific action to protect their privacy.
  • No: This charity either does not have a written donor privacy policy in place to protect their contributors' personal information, or the existing policy does not meet our criteria.

The privacy policy must be specific to donor information. A general website policy which references "visitor" or "user" personal information will not suffice. A policy that refers to donor information collected on the website is also not sufficient as the policy must be comprehensive and applicable to both online and offline donors. The existence of a privacy policy of any type does not prohibit the charity itself from contacting the donor for informational, educational, or solicitation purposes.

(Less)

Transparency


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization makes this information easily accessible.


Sources Include: IRS Form 990 and organization's website

Transparency:
CEO Salary Listed on 990 ... (More)
Board of Directors Listed on Website ... (More)
Key Staff Listed on Website ... (More)
Audited Financial Statements on Website ... (More)
Form 990 Available on Website ... (More)

Additional Information

Unscored

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Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

Presented here are this organizations key compensated staff members as identified by our analysts. This compensation data includes salary, cash bonuses and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting



Nancy Tallerino, Former President, CEO

$253,009 (0.55% of Total Expenses)


Lena Wilson, President, CEO

$0 (0.00% of Total Expenses)


Source: IRS Form 990 (page 7), filing year 2020

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activities:

Other school related activities (BMF activity code: 059)

Other housing activities (BMF activity code: 399)

Combat juvenile delinquency (BMF activity code: 328)


Foundation Status:

Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi) (BMF foundation code: 15)


Affiliation:

Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.


Vista Del Mar Child and Family Services reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Fundraising Capacity

  • Revenue

  • Staffing

  • Balance Sheet


How COVID-19 impacted the organization's operations financially:

Because all of the children were remote, we had to provide laptops and internet access for all families. Also, Vista is the primary source of Breakfast and Lunch for our 150+ students. Since they were remote, we committed to feeding both them and their families for 18 months. This was done via grocery cards. Additionally, all of our in-person Fundraising events were unable to take place.


How COVID-19 impacted the organization's delivery of programs:

Everything went virtual and the mental health counseling and familial support needs increased exponentially. All programs and services continued, however most, with the exception of residential (48 teens housed on campus) were virtual. There was also an increase in mental health counseling for families.


How this organization adapted to changing conditions caused by COVID-19:

Protocols were put in place to ensure safety for both staff and children. Because our students are spread out geographically throughout Los Angeles, our teachers and aids taught remotely and then followed up with weekly home visits to check up on the children and assist with learning.


Innovations the organization intends to continue permanently after the pandemic:

The concept of remote access for mental health counseling will now be a staple for some families. It allows time saving and for some children and families it is more comfortable. The other thing we learned is that Vista is incredibly adaptive and our programs and services are relevant in person or via telecommunications.


Historical Ratings

Date PublishedForm 990 FYEOverall ScoreOverall Rating
Rating Version: 2.1
5/1/20212019 93.58
2/1/20202018 93.06
8/1/20182017 93.95
3/1/20182016 92.85
12/1/20162015 94.20
6/1/20162014 95.60
Rating Version: 2.0
4/1/20162014 90.18
11/1/20152014 89.78

This organization received multiple star ratings within this fiscal year, due to an update to it's Accountability and Transparency data and/or the receipt of an amended Form 990.

12/1/20142013 92.78
9/1/20132012 88.34
9/1/20122011 87.61
9/20/20112010 84.69
Rating Version: 1.0
11/1/20102009 84.55
12/15/20092008 84.54
4/1/20092007 84.17
11/1/20072006 88.52
11/1/20062005 91.52
10/1/20052004 96.18
11/1/20042003 98.91
6/9/20032002 98.62
10/15/20022001 94.07
4/15/20022000 89.71

...   Impact & Results


This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.


Impact & Results Score

Not Currently Scored

Vista Del Mar Child and Family Services cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.

Learn more about Impact & Results.

Do you work at Vista Del Mar Child and Family Services? Join the waitlist for an updated Impact & Results score.


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Additional Information

Unscored

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Largest Programs

Largest Programs



Vista Del Mar Child and Family Services reported its three largest programs on its FY 2020 Form 990 as:


$10,900,845

Spent in most recent FY

28%

Percent of program expenses


FOR CHILDREN WHOSE EMOTIONAL, BEHAVIORAL, SOCIAL OR OTHER CHALLENGES PREVENT THEM FROM LIVING AT HOME, VISTA DEL MAR PROVIDES A SAFE, HOME-LIKE LIVING ENVIRONMENT WITHIN A COMPREHENSIVE TREATMENT SETT ... (More)


$10,415,810

Spent in most recent FY

27%

Percent of program expenses


VISTA DEL MAR'S OUTPATIENT SERVICES PROVIDES A WIDE RANGE OF COUNSELING PROGRAMS, INCLUDING FAMILY AND INDIVIDUAL THERAPY, TRAUMA RECOVERY, AN ARRAY OF CLASSES AND WORKSHOPS FOR PARENTS AND CAREGIVERS ... (More)


$8,482,000

Spent in most recent FY

22%

Percent of program expenses


VISTA DEL MAR PROVIDES A BROAD SPECTRUM OF COMMUNITY-BASED SERVICES FOR CHILDREN, ADOLESCENTS, YOUNG ADULTS AND FAMILIES, INCLUDING ADOPTIONS AND FOSTER HOME CARE, THROUGH OUR STATE-LICENSED, HAGUE-AC ... (More)


...   Leadership & Adaptability


This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.


Leadership & Adaptability Score

100

out of 100

The score earned by Vista Del Mar Child and Family Services is a passing score.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.


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Leadership & Adaptability Report

100

of 100 points

Mission

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission


TO PROVIDE COMPREHENSIVE, FAMILY-CENTERED SOCIAL, EDUCATIONAL AND BEHAVIORAL HEALTH SERVICES. Vista Del Mar continues to transform the lives of Southern California's children, youth, and families, and charts a bold course for strengthening and sustaining Vista as a vital community resource for generations to come. Since its founding over a century ago, Vista del Mar has provided an innovative and ever-broadening spectrum of services, including foster care; adoption; residential, school-based wraparound, and outpatient services; an on-campus school; and a community treatment facility. Opportunities provided by Vista have resulted in generations of children-who would otherwise have struggled with poverty, disease, and homelessness-going on to lead thriving, productive lives. Their remarkable success is a testament to the enduring commitment of Vista's founders, leaders, staff, and community. Vista's leadership commits to innovative strategies that will increase Vista Del Mar's impact.


Source: Nonprofit submitted responses

Vision

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.


Vista Del Mar envisions a community where all children and families are equipped and prepared to live productive, fulfilling lives. 1. We consider the youth and families we work with to be equal partners in pursuing improved wellbeing and individual, family, and community equity and empowerment. 2. We provide services and facilitate opportunities without regard to race, ethnicity, national origin, gender expression, sexual orientation, religious preferences, or physical ability. Vista Del Mar actively advances equal opportunity, equitable access, mutual respect, collaboration, and teamwork. 3. We are committed to excellence in all aspects of our work. Our goal is to deliver innovative, best-in-class services and build a sustainable organization that consistently improves wellbeing among our clients, their families, and their respective communities.


Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.


Goal One: Vista will be widely recognized for providing best-in-class services in all programs by: 1. Offering a comprehensive continuum of services 2. Improving program outcomes 3. Evaluating programs

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Goal Two: Vista will be staffed by the most skilled and qualified nonprofit professionals in Los Angeles. We commit to consistently hiring diverse staff who reflect the communities we serve,

Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.


Goal Three: Vista will leverage technology and data to improve organizational effectiveness. Our infrastructure will be adaptable, solution-focused, and efficient. Data and IT systems will be scalable.

Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).


Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development


Describe an investment in leadership

Vista created The Leadership Advisory Board (LAB) which is an executive level advisory board for high level, diverse professionals ages 25-45 that beings with a comprehensive 10 month program designed to engage and build future philanthropists in the Vista community and beyond. In the first year (Fellows), nominated members will learn from highly revered experts about philanthropy, fundraising, children's mental health as well as leadership skills such as public speaking and media training. After their first year, each member will then have unique opportunities to create dynamic activities with our youth as well as utilize their leadership skills in various capacities to include fundraising, advocacy, an out reach. Vista's leadership has grown to over 70 members that include influential professionals from various diverse backgrounds who have helped Vista further its mission in helping more families in LA County.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.


This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Thought Leadership

  • Raising Awareness

  • Community Building

  • Policy Advocacy

What are this organization’s external mobilizaton efforts?

Maximizing the diverse talents in our leadership, we've created a variety of committees that have helped Vista obtain new parterships. Vista believes in a holistic approach in dealing with our children and families. This requires partnerships with others that have best practices within their own business acumen. Recently, Vista hired a new CEO who comes with vast experience on children's mental health and foster care and homelessness. We also recently hired a new Director of Government Relations and assembled a robust government committee to give Vista a stronger voice in the community and help raise our profie.

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.


This last year has highlighted the need for diversity and equity training. To that end, Vista Del Mar Child and Family Services takes great pride in providing exceptional programs and services for children and families throughout LA County. We serve the most vulnerable in Los Angeles, many of whom have faced multi-generational inequities. Vista believes in the equality of BIPOC. We recognize the struggles of injustice and inequity and stand in the breach to fight them. We will continue to strongly advocate to change racist systems that oppress members of our community. We will work collaboratively to expand programs nd curricula that address social injustice while providing our community the tools to contribute to the ongoing movement towards equity and inclusion for all in our society. Our actions will be louder than our words. By creating a Diversity, Equity, and Inclusion Task Force, Vista commits to meeting these moments.

Source: Nonprofit submitted responses

...   Culture & Community


This score provides an assessment of the organization's engagement with the constituents it serves, a practice we term Constituent Feedback. When organizations listen to constituents, they are able to better deliver on programs and meet the needs of stakeholders. A future version of this Beacon will also assess an organization's people operations and its Diversity, Equity and Inclusion (DEI) metrics.


Culture & Community Score

Not Currently Scored

Vista Del Mar Child and Family Services is currently not eligible for a Culture & Community score because we have not received its Constituent Feedback data. Nonprofit organizations are encouraged to fill out the How We Listen section of their Candid profile. This data will provide the basis for the initial evaluation of Culture & Community.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.


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Culture & Community Report

Unscored

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Constituent Feedback

Constituent Feedback


Constituent Feedback and Listening Practice data are not available for this organization. Nonprofit organizations are encouraged to fill out the How We Listen section of their Candid profile. This data will provide the basis for the initial evaluation of Culture & Community.


Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective. We award every nonprofit that completes the Candid survey full credit for this Beacon, in recognition of their willingness to publicly share this information with the nonprofit and philanthropic communities. Although the data is not evaluated for quality at this time, future iterations of this Beacon will include third party or other data that will serve to validate the information provided by the nonprofit.

Analysis and Research


Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Our partnership with Feedback Labs and Guidestar by Candid, and other partners including Fund for Shared Insight, GlobalGiving, and Keystone Accountability, enables us to launch the first version of this beacon with Constituent Feedback information collected on Candid's site.


Feedback practices have been shown to support better Diversity, Equity, and Inclusion outcomes, an essential area of assessment that we intend to further expand and develop in the future. Feedback Labs has documented several studies which indicate that beyond achieving organizational goals, nonprofits that are attentive and responsive to concerns and ideas raised by beneficiaries establish stronger relationships with the people they serve, promote greater equity, and empower constituents in ways that can help to ensure better long-term outcomes. You can find resources to help nonprofits improve their feedback practices here.

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