Mission: Create a more humane world by inspiring compassion, providing hope and advancing the welfare of animals and people.

San Diego Humane Society is a 501(c)(3) organization, with an IRS ruling year of 1938, and donations are tax-deductible.

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Contact Information

  http://www.sdhumane.org

 5500 Gaines Street
San Diego CA 92110 

  619-299-7012


You are viewing this organization's new Charity Navigator profile page. To view the legacy version, click here.

Star Rating System by Charity Navigator


Charity Navigator evaluates a nonprofit organization’s financial health including measures of stability, efficiency and sustainability. We also track accountability and transparency policies to ensure the good governance and integrity of the organization.




Exceptional

This charity's score is 95.57, earning it a 4-Star rating. Donors can "Give with Confidence" to this charity. 

This score is calculated from two sub-scores:

This score represents Form 990 data from 2019, the latest year published by the IRS.

View this organization’s historical ratings.


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Star Rated Report

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Program Expense

Program Expense Ratio

80.6%


The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s).


This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver. Dividing a charity's average program expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Administrative Expenses

9.9%


As reported by charities on their IRS Form 990, this measure reflects what percent of its total budget a charity spends on overhead, administrative staff and associated costs, and organizational meetings. Dividing a charity's average administrative expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Fundraising Expenses

9.3%


This measure reflects what a charity spends to raise money. Fundraising expenses can include campaign printing, publicity, mailing, and staffing and costs incurred in soliciting donations, memberships, and grants. Dividing a charity's average fundraising expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Liabilities to Assets Ratio

8.2%


The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990).


Part of our goal in rating the financial performance of charities is to help donors assess the financial capacity and sustainability of a charity. As do organizations in other sectors, charities must be mindful of their management of total liabilites in relation to their total assets. This ratio is an indicator of an organization’s solvency and or long term sustainability. Dividing a charity's total liabilities by its total assets yields this percentage.


Source: IRS Form 990

Fundraising Efficiency

$0.17


The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.


Source: IRS Form 990

Working Capital Ratio

1.88 years


Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed Form 990. We include in a charity's working capital unrestricted and temporarily restricted net assets, and exclude permanently restricted net assets. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.


Source: IRS Form 990

Program Expense Growth

25.40%


We compute the average annual growth of program expenses using the following formula: [(Yn/Y0)(1/n)]-1, where Y0 is a charity's program expenses in the first year of the interval analyzed, Yn is the charity's program expenses in the most recent year, and n is the interval of years passed between Y0 and Yn.


Source: IRS Form 990

Governance


Charity Navigator looks to confirm on the Form 990 that the organization has these governance practices in place.


Sources Include: IRS Form 990

Governance:
Independent Voting Board Members  ... (More)
No Material Diversion of Assets ... (More)

A diversion of assets – any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft – can seriously call into question a charity's financial integrity. We check the charity's last two Forms 990 to see if the charity has reported any diversion of assets. If the charity does report a diversion, then we check to see if it complied with the Form 990 instructions by describing what happened and its corrective action. This metric will be assigned to one of the following categories:

  • Full Credit: There has been no diversion of assets within the last two years.

  • Partial Credit: There has been a diversion of assets within the last two years and the charity has used Schedule O on the Form 990 to explain: the nature of the diversion, the amount of money or property involved and the corrective action taken to address the matter. In this situation, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: There has been a diversion of assets within the last two years and the charity's explanation on Schedule O is either non-existent or not sufficient. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Audited Financials Prepared by Independent Accountant ... (More)

Audited financial statements provide important information about financial accountability and accuracy. They should be prepared by an independent accountant with oversight from an audit committee. (It is not necessary that the audit committee be a separate committee. Often at smaller charities, it falls within the responsibilities of the finance committee or the executive committee.) The committee provides an important oversight layer between the management of the organization, which is responsible for the financial information reported, and the independent accountant, who reviews the financials and issues an opinion based on its findings. We check the charity's Form 990 reporting to see if it meets this criteria.

  • Full Credit: The charity's audited financials were prepared by an independent accountant with an audit oversight committee.

  • Partial Credit: The charity's audited financials were prepared by an independent accountant, but it did not have an audit oversight committee. In this case, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: The charity did not have its audited financials prepared by an independent accountant. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Does Not Provide Loan(s) to or Receive Loan(s) From Related Parties ... (More)
Documents Board Meeting Minutes ... (More)
Distributes 990 to Board Before Filing ... (More)
Compensates Board ... (More)

Policies


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization has these policies in place.


Sources Include: IRS Form 990 and organization's website

Policies:
Conflict of Interest  ... (More)
Whistleblower ... (More)
Records Retention and Destruction ... (More)
CEO Compensation Process ... (More)
Donor Privacy ... (More)

Donors have expressed extreme concern about the use of their personal information by charities and the desire to have this information kept confidential. The exchanging and sale of lists for telemarketing and the mass distribution of "junk mail," among other things, can be minimized if the charity assures the privacy of its donors. Privacy policies are assigned to one of the following categories:

  • Yes: This charity has a written donor privacy policy published on its website, which states unambiguously that (1) it will not share or sell a donor's personal information with anyone else, nor send donor mailings on behalf of other organizations or (2) it will only share or sell personal information once the donor has given the charity specific permission to do so.

  • Opt-out: The charity has a written privacy policy published on its website which enables donors to tell the charity to remove their names and contact information from lists the charity shares or sells. How a donor can have themselves removed from a list differs from one charity to the next, but any and all opt-out policies require donors to take specific action to protect their privacy.
  • No: This charity either does not have a written donor privacy policy in place to protect their contributors' personal information, or the existing policy does not meet our criteria.

The privacy policy must be specific to donor information. A general website policy which references "visitor" or "user" personal information will not suffice. A policy that refers to donor information collected on the website is also not sufficient as the policy must be comprehensive and applicable to both online and offline donors. The existence of a privacy policy of any type does not prohibit the charity itself from contacting the donor for informational, educational, or solicitation purposes.

(Less)

Transparency


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization makes this information easily accessible.


Sources Include: IRS Form 990 and organization's website

Transparency:
CEO Salary Listed on 990 ... (More)
Board of Directors Listed on Website ... (More)
Key Staff Listed on Website ... (More)
Audited Financial Statements on Website ... (More)
Form 990 Available on Website ... (More)

Additional Information

Unscored

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Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

Presented here are this organizations key compensated staff members as identified by our analysts. This compensation data includes salary, cash bonuses and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting



Gary L. Weitzman, President, CEO

$288,998 (0.63% of Total Expenses)


Source: IRS Form 990 (page 7), filing year 2020

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activities:

Activity data not reported from the IRS


Foundation Status:

Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi) (BMF foundation code: 15)


Affiliation:

Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.


San Diego Humane Society reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Revenue

  • Staffing


How COVID-19 impacted the organization's operations financially:

The pandemic had a significant impact on the services San Diego Humane Society provides to the public. In order to work within the changing COVID guidelines, San Diego Humane Society had to reduce the number of community spay/neuter surgeries and vaccination and microchip clinics provided for pet owners. This resulted in less services being provided to the public, and these revenues were about half of what we expected. Additionally, fewer animals came into our shelters, resulting in related revenues, such as adoption fees, being lower. Due to the lower volume of overall activity, San Diego Humane Society was able to reduce operating expenses to offset the lower-than-planned revenues. Support from San Diego Humane Society donors also exceeded what was expected. Philanthropic support and reduced expenses more than offset the decrease in program revenues.


How COVID-19 impacted the organization's delivery of programs:

The majority of our programs continued uninterrupted, but we did make modifications to ensure we could maintain social distancing and keep staff, volunteers and the community safe. This included virtualizing programs such as adoptions, owner reclaims, licensing, humane education and public behavior and training courses and providing certain services curbside, such as the Community Pet Pantry and vaccine clinics. We had to temporarily suspend elective surgeries, including spay/neuter procedures, at the guidance of public health and shelter medicine specialists — a practice that took place in shelters across the country. This allowed us to preserve personal protective equipment, maintain social distancing between medical staff and concentrate on emergency care. This impacted our ability to provide spay/neuter surgeries for owned pets.


How this organization adapted to changing conditions caused by COVID-19:

One of the first things we did at the beginning of the pandemic was virtualize a number of programs, including adoptions, reclaims, licensing, humane education and public behavior and training classes. We also implemented curbside vaccine clinics. This ensured that these vital services could continue uninterrupted. We have long been committed to providing the resources people need to keep their pets, but never have our support services been more critical than during the pandemic. We implemented drive-through Community Pet Pantry distributions at each of our campus locations and eliminated income qualifications, so any pet owner in need could easily access food and supplies during regular business hours. We also increased the number of human services agencies that we partner with through the pantry and other support services, allowing us to reach more people and address both humans’ and pets’ needs.


Innovations the organization intends to continue permanently after the pandemic:

During the pandemic, adopters completed their paperwork online as part of our virtual adoption process. We’re transitioning back to in-person adoptions, but we will still offer guests the option to complete their paperwork digitally. This allows us to provide adopters with more efficient service, which in turn helps animals go home more quickly. There are pet families across our community who are facing economic uncertainty and need help caring for the pets they love. Before the pandemic, we asked these families to enroll with us in order to receive pet food and supplies. But in response to COVID, we waived this enrollment requirement and will not reinstitute it. We learned that the best way we can help pet families is to remove barriers and help them access the services they need quickly and easily.


Historical Ratings

Date PublishedForm 990 FYEOverall ScoreOverall Rating
Rating Version: 2.1
4/1/20212019 95.57
10/1/20192018 91.65
2/1/20192017 92.49
12/1/20172016 94.01
11/1/20162015 93.40
6/1/20162014 95.34
Rating Version: 2.0
12/1/20152014 94.90
2/1/20152013 90.04
7/1/20132012 94.14
9/1/20122011 91.36
9/20/20112010 92.62
Rating Version: 1.0
6/1/20112010 92.57
10/1/20102009 90.81
11/1/20092008 82.68
7/1/20082007 94.88
7/1/20072006 92.61
9/1/20062005 92.68
11/1/20052004 92.38
5/1/20042003 89.51
9/1/20032002 87.23
2/5/20032001 77.94

...   Impact & Results


This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.


Impact & Results Score

Not Currently Scored

San Diego Humane Society cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.

Learn more about Impact & Results.

Do you work at San Diego Humane Society ? Join the waitlist for an updated Impact & Results score.


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Additional Information

Unscored

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Largest Programs

Largest Programs



San Diego Humane Society reported its three largest programs on its FY 2020 Form 990 as:


$30,697,978

Spent in most recent FY

80%

Percent of program expenses


ADOPTIONS AND ANIMAL CARE INCLUDES ADMISSIONS, ADOPTIONS, VETERINARY MEDICINE, KITTEN NURSERY, BEHAVIOR AND TRAINING, BEHAVIOR CENTER, FOSTER CARE, SPAY/NEUTER.COMPANION ANIMALS GOING HOME: TOTAL OF 2 ... (More)


$4,473,819

Spent in most recent FY

11%

Percent of program expenses


HUMANE LAW ENFORCEMENT AND EMERGENCY RESPONSE TEAM - INCLUDES INVESTIGATIONS OF ANIMAL CRUELTY, FIELD SERVICES FOR TWELVE MUNICIPALITIES AND FIVE NATIVE AMERICAN RESERVATIONS OVER 620 SQUARE MILES IN  ... (More)


$2,889,634

Spent in most recent FY

7%

Percent of program expenses


COMMUNITY OUTREACH AND ENGAGEMENT: INCLUDES ADULT PROGRAMS, YOUTH EDUCATION AND PROGRAMS, FOSTER CARE, PET-ASSISTED THERAPY, AND VOLUNTEER ENGAGEMENT.58,734 EDUCATION EVENT ATTENDEES128,117 RESOURCE C ... (More)


...   Leadership & Adaptability


This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.


Leadership & Adaptability Score

100

out of 100

The score earned by San Diego Humane Society is a passing score.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.


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Leadership & Adaptability Report

100

of 100 points

Mission

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission


Create a more humane world by inspiring compassion, providing hope and advancing the welfare of animals and people.


Source: Nonprofit submitted responses

Vision

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.


A more compassionate world.


Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.


Goal One: Expand Community Support Services to keep pet families together.

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Goal Two: Develop community veterinary services to increase access to care.

Goal Type: New program(s) based on observed changes in needs among our constituencies/communities served.


Goal Three: Launch Community Cat Program.

Goal Type: New program(s) based on observed changes in needs among our constituencies/communities served.


Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development


Describe an investment in leadership

San Diego Humane Society recently built out a systematic approach for organizational leadership that was steeped in the knowledge and methodology of the Leadership Challenge, a research-based development program that approaches leadership as a measurable, learnable and teachable set of behaviors. All members of organizational leadership participated in these trainings, including supervisors, managers, directors and senior leadership.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.


This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Thought Leadership

  • Raising Awareness

  • Community Building

  • Policy Advocacy

What are this organization’s external mobilizaton efforts?

San Diego Humane Society has a leadership role in the San Diego Animal Welfare Coalition, which is comprised of seven local animal welfare organizations. We also partner with human service agencies to provide resources for pet families. Staff across multiple departments present at national animal welfare conferences and participate in Human Animal Support Services (HASS) working groups. HASS is a collaborative movement between animal welfare professionals in the U.S. and internationally. Additionally, we partner with organizations locally and nationally by sharing our best practices. We have expanded the scope of our mission to include advocating for legislation. Most recently, we sponsored Bella’s Act (Assembly Bill 2152), which closed a loophole in the state law prohibiting retail sales of dogs, cats and rabbits in California. San Diego Humane Society has a robust social media presence and marketing strategy to raise awareness about our programs and issues facing animals.

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.


While the past year has presented myriad challenges, it has also afforded us the opportunity to learn more effective ways to support people and animals in our community. We have responded to the changes of the past year by reimagining our operations and implementing new or expanded services. This includes: Implementing virtual services: One of the first things we did at the beginning of the pandemic was virtualize a number of programs, from adoptions and reclaims, to education and public behavior and training classes. We will continue providing virtual and in-person options, as we have learned that our services are more accessible to more people and just as effective as when we offered them in person only. Keeping animals in their homes and community: We implemented drive-through pet food and supply pantry distributions at each of our campus locations, eliminated income qualifications and grew partnerships with human services agencies. Additionally, we implemented curbside vaccine clinics by appointment and launched mobile preventive care clinics to bring services directly to people who need them. In addition to keeping pets with their families, we are also working to keep animals out of our shelters and in the community. We launched a community cat program, a safety net foster program for people who are experiencing a crisis or instability and need temporary housing for their pets so they can access support for themselves and an Adoption Ambassador program, through which foster volunteers facilitate and complete the adoption process for their animals without having to come to our facilities.

Source: Nonprofit submitted responses

...   Culture & Community


This score provides an assessment of the organization's engagement with the constituents it serves, a practice we term Constituent Feedback. When organizations listen to constituents, they are able to better deliver on programs and meet the needs of stakeholders. A future version of this Beacon will also assess an organization's people operations and its Diversity, Equity and Inclusion (DEI) metrics.


Culture & Community Score

Not Currently Scored

San Diego Humane Society is currently not eligible for a Culture & Community score because we have not received its Constituent Feedback data. Nonprofit organizations are encouraged to fill out the How We Listen section of their Candid profile. This data will provide the basis for the initial evaluation of Culture & Community.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.


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Culture & Community Report

Unscored

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Constituent Feedback

Constituent Feedback

Not Scored


This organization reported that it is collecting feedback.


Here's how this organization is listening and learning from the people they serve:


How is your organization collecting feedback from the people you serve?

Electronic surveys (by email, tablet, etc.), Paper surveys, Suggestion box/email


How is your organization using feedback from the people you serve?

To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve


With whom does your organization share the feedback you got from the people you serve?

Our staff, Our community partners


What challenges does your organization face in collecting feedback from the people you serve?

We don't have any major challenges to collecting feedback


Briefly describe a recent change that your organization made in response to feedback from the people you serve.

We revamped and increased youth volunteer opportunities after receiving feedback that we weren't offering enough options for youth who wanted to support our mission.



Methodology


Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective. We've partnered with GuideStar by Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.


Charity Navigator awards full credit for this Beacon to every nonprofit that is eligible for an Encompass Rating that completes the survey, in recognition of their willingness to publicly share this information with the nonprofit and philanthropic communities. This data is not evaluated for quality at this time. Validation will be added in future iterations of this Beacon.

Analysis and Research


Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Our partnership with Feedback Labs and Guidestar by Candid, and other partners including Fund for Shared Insight, GlobalGiving, and Keystone Accountability, enables us to launch the first version of this beacon with Constituent Feedback information collected on Candid's site.


Feedback practices have been shown to support better Diversity, Equity, and Inclusion outcomes, an essential area of assessment that we intend to further expand and develop in the future. Feedback Labs has documented several studies which indicate that beyond achieving organizational goals, nonprofits that are attentive and responsive to concerns and ideas raised by beneficiaries establish stronger relationships with the people they serve, promote greater equity, and empower constituents in ways that can help to ensure better long-term outcomes. You can find resources to help nonprofits improve their feedback practices here.

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