Mission: The Orange County Rescue Mission's goal is to minister the love of Jesus Christ to the least, the last, and the lost of our community through the provision of assist ... (More)

Orange County Rescue Mission is a 501(c)(3) organization, with an IRS ruling year of 1972, and donations are tax-deductible.

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Contact Information

  http://www.rescuemission.org/

  One Hope Drive
Tustin CA 92782 

  714-247-4300


 Important note on the timeliness of ratings

The IRS is significantly delayed in processing nonprofits' annual tax filings (Forms 990). As a result, the Financial and Accountability & Transparency score for Orange County Rescue Mission is outdated and the overall rating may not be representative of its current operations. Please check with the charity directly for any questions you may have.

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Star Rating System by Charity Navigator


Charity Navigator evaluates a nonprofit organization’s financial health including measures of stability, efficiency and sustainability. We also track accountability and transparency policies to ensure the good governance and integrity of the organization.




Exceptional

This charity's score is 93.24, earning it a 4-Star rating. Donors can "Give with Confidence" to this charity. 

This score is calculated from two sub-scores:

This score represents Form 990 data from 2019, the latest year published by the IRS. 

View this organization’s historical ratings.


Back to Overall

Star Rated Report

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Program Expense

Program Expense Ratio

77.8%


The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s).


This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver. Dividing a charity's average program expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Administrative Expenses

7.0%


As reported by charities on their IRS Form 990, this measure reflects what percent of its total budget a charity spends on overhead, administrative staff and associated costs, and organizational meetings. Dividing a charity's average administrative expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Fundraising Expenses

15.1%


This measure reflects what a charity spends to raise money. Fundraising expenses can include campaign printing, publicity, mailing, and staffing and costs incurred in soliciting donations, memberships, and grants. Dividing a charity's average fundraising expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Liabilities to Assets Ratio

1.5%


The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990).


Part of our goal in rating the financial performance of charities is to help donors assess the financial capacity and sustainability of a charity. As do organizations in other sectors, charities must be mindful of their management of total liabilites in relation to their total assets. This ratio is an indicator of an organization’s solvency and or long term sustainability. Dividing a charity's total liabilities by its total assets yields this percentage.


Source: IRS Form 990

Fundraising Efficiency

$0.15


The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.


Source: IRS Form 990

Working Capital Ratio

2.65 years


Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed Form 990. We include in a charity's working capital unrestricted and temporarily restricted net assets, and exclude permanently restricted net assets. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.


Source: IRS Form 990

Program Expense Growth

13.09%


We compute the average annual growth of program expenses using the following formula: [(Yn/Y0)(1/n)]-1, where Y0 is a charity's program expenses in the first year of the interval analyzed, Yn is the charity's program expenses in the most recent year, and n is the interval of years passed between Y0 and Yn.


Source: IRS Form 990

Governance


Charity Navigator looks to confirm on the Form 990 that the organization has these governance practices in place.


Sources Include: IRS Form 990

Governance:
Independent Voting Board Members  ... (More)
No Material Diversion of Assets ... (More)

A diversion of assets – any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft – can seriously call into question a charity's financial integrity. We check the charity's last two Forms 990 to see if the charity has reported any diversion of assets. If the charity does report a diversion, then we check to see if it complied with the Form 990 instructions by describing what happened and its corrective action. This metric will be assigned to one of the following categories:

  • Full Credit: There has been no diversion of assets within the last two years.

  • Partial Credit: There has been a diversion of assets within the last two years and the charity has used Schedule O on the Form 990 to explain: the nature of the diversion, the amount of money or property involved and the corrective action taken to address the matter. In this situation, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: There has been a diversion of assets within the last two years and the charity's explanation on Schedule O is either non-existent or not sufficient. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Audited Financials Prepared by Independent Accountant ... (More)

Audited financial statements provide important information about financial accountability and accuracy. They should be prepared by an independent accountant with oversight from an audit committee. (It is not necessary that the audit committee be a separate committee. Often at smaller charities, it falls within the responsibilities of the finance committee or the executive committee.) The committee provides an important oversight layer between the management of the organization, which is responsible for the financial information reported, and the independent accountant, who reviews the financials and issues an opinion based on its findings. We check the charity's Form 990 reporting to see if it meets this criteria.

  • Full Credit: The charity's audited financials were prepared by an independent accountant with an audit oversight committee.

  • Partial Credit: The charity's audited financials were prepared by an independent accountant, but it did not have an audit oversight committee. In this case, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: The charity did not have its audited financials prepared by an independent accountant. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Does Not Provide Loan(s) to or Receive Loan(s) From Related Parties ... (More)
Documents Board Meeting Minutes ... (More)
Distributes 990 to Board Before Filing ... (More)
Compensates Board ... (More)

Policies


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization has these policies in place.


Sources Include: IRS Form 990 and organization's website

Policies:
Conflict of Interest  ... (More)
Whistleblower ... (More)
Records Retention and Destruction ... (More)
CEO Compensation Process ... (More)
Donor Privacy ... (More)

Donors can be reluctant to contribute to a charity when their name, address, or other basic information may become part of donor lists that are exchanged or sold, resulting in an influx of charitable solicitations from other organizations. Our analysts check the charity's website to see if the organization has a donor privacy policy in place and what it does and does not cover. Privacy policies are assigned to one of the following categories:

  • Yes: This charity has a written donor privacy policy published on its website, which states unambiguously that (1) it will not share or sell a donor's personal information with anyone else, nor send donor mailings on behalf of other organizations or (2) it will only share or sell personal information once the donor has given the charity specific permission to do so.

  • Opt-out: The charity has a written privacy policy published on its website which enables donors to tell the charity to remove their names and contact information from lists the charity shares or sells. How a donor can have themselves removed from a list differs from one charity to the next, but any and all opt-out policies require donors to take specific action to protect their privacy.
  • No: This charity either does not have a written donor privacy policy in place to protect their contributors' personal information, or the existing policy does not meet our criteria.

The privacy policy must be specific to donor information. A general website policy which references "visitor" or "user" personal information will not suffice. A policy that refers to donor information collected on the website is also not sufficient as the policy must be comprehensive and applicable to both online and offline donors. The existence of a privacy policy of any type does not prohibit the charity itself from contacting the donor for informational, educational, or solicitation purposes.

(Less)

Transparency


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization makes this information easily accessible.


Sources Include: IRS Form 990 and organization's website

Transparency:
CEO Salary Listed on 990 ... (More)
Board of Directors Listed on Website ... (More)
Key Staff Listed on Website ... (More)
Audited Financial Statements on Website ... (More)
Form 990 Available on Website ... (More)

Additional Information

Unscored

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Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

Presented here are this organizations key compensated staff members as identified by our analysts. This compensation data includes salary, cash bonuses and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting



Jim Palmer, President

$300,555 (1.58% of Total Expenses)


Current CEO and Board Chair can be found in the Leadership & Adaptability report below.

Source: IRS Form 990 (page 7), filing year 2019

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activities:

Other religious activities (BMF activity code: 029)


Foundation Status:

Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi) (BMF foundation code: 15)


Affiliation:

Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.


Orange County Rescue Mission reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Fundraising Capacity

  • Revenue

  • Staffing

  • Administrative Capacity


How COVID-19 impacted the organization's operations financially:

As an essential service organization in the state of California, we were mandated by the Governor to remain 100% fully operational during the pandemic which required 100% of our staff to continue to work onsite. As such, we did apply and receive the PPP loan which was instrumental during that time. Our expenses increased to provide PPE to the 400+ homeless residents in all our campuses and our staff. Additionally, we had to hire additional staff to support the 60+ homeless children on our flagship campus and increase our internet bandwidth to support all the distance learning. Thankfully, donations from our private donors and corporate and foundation partners during the pandemic were critical to our operations as we are 100% privately funded.


How COVID-19 impacted the organization's delivery of programs:

Due to all the schools shifting to distance learning, we had to repurpose and convert common areas to classroom settings for the 60+ homeless children living at our transitional housing campuses. We also hired a full-time teacher and two teaching aides to support our children who are already at a disadvantage compared to their stably housed peers. We had to increase our internet bandwidth to support all the tablet and laptop devices during distance learning.


How this organization adapted to changing conditions caused by COVID-19:

As previously mentioned, we were mandated by the Governor of California to remian 100% operational as an essential service organization providing shelter and services to homeless individuals and families. To keep our staff and residents staff, we purchased the necessary PPE, sanitized our campuses regularly throughout the day, installed HEPA air purifiers in all common space areas, converted common areas to makeshift classrooms for the 60+ homeless children who suddenly had to do school through distance learning, installed a thermal scanner in our front lobby for temperature readings of all staff, visitors and residents, provided PPE and multivitamins to all our staff and residents, updated our health policy for all onsite visitors and volunteers, and implemented regular COVID testing, amongst other things.


Innovations the organization intends to continue permanently after the pandemic:

During the pandemic, we've had to remain fluid and adaptable to the constant changing CDC guidelines and mandates. That attitude of fluidity and adaptability will remain permanent amongst our team and operations. Shifting from in-person events/activities to remote/digital has brought a lot of value; it allowed us to cast a wider net of a target audience to people "tuning in" from home during isolation vs. requiring to attend in person. As we were being very sensitive and vigilant on any covid-like symptoms, and consequently requiring quarantining of staff and residents, we had to cross-train our staff on essential job duties and responsibilities. This has been a huge value to our succession plans and training. And this will be something we will continue to prioritize for the sustainability of our operations and programs.


Historical Ratings

Date PublishedForm 990 FYEOverall ScoreOverall Rating
Rating Version: 2.1
11/1/20202019 93.24
7/1/20192018 94.84
2/1/20192017 91.21
12/22/20172016 87.83
10/1/20162015 87.75
6/1/20162014 92.02
Rating Version: 2.0
12/22/20152014 86.76
2/1/20152013 80.77
11/1/20132012 80.75
6/1/20122011 83.51
9/20/20112010 87.91
Rating Version: 1.0
10/1/20102009 92.27
11/1/20092008 82.46
10/1/20082007 88.53
6/1/20072006 83.40
7/1/20062005 80.65
8/1/20052004 77.67
7/1/20042003 67.77
8/1/20032002 77.40
10/15/20022001 62.79

Previous: Finance & Accountability  / Next: Leadership & Adaptability

...   Impact & Results


This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.


Impact & Results Score

Not Currently Scored

Orange County Rescue Mission cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.

Learn more about Impact & Results.

Do you work at Orange County Rescue Mission? Join the waitlist for an updated Impact & Results score.


Back to Overall

Additional Information

Unscored

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Largest Programs

Largest Programs



Orange County Rescue Mission reported its three largest programs on its FY 2019 Form 990 as:


$6,963,620

Spent in most recent FY

47%

Percent of program expenses


Emergency & Transitional Housing Programs


$6,739,520

Spent in most recent FY

45%

Percent of program expenses


Prevention, Outreach, and Emergency Services


$1,061,009

Spent in most recent FY

7%

Percent of program expenses


Rapid Re-Housing


Previous: Impact & Results  / Next: Culture & Community

...   Leadership & Adaptability


This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.


Leadership & Adaptability Score

100

out of 100

The score earned by Orange County Rescue Mission is a passing score. This score has no effect on the organization's Star Rating.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.


Back to Overall

Leadership & Adaptability Report

100

of 100 points

Mission

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission


To minister the love of Jesus Christ to the Least, the Last, and the Lost of our Community through the provision of assistance in the areas of guidance, counseling, education, job training, shelter, food, clothing, health care, and independent living communities. We welcome adults and children regardless of race, color, national or ethnic origin, sex, age, disability, religion, sexual orientation, gender identity, veteran status, or pregnancy to our campuses and programs.


Source: Nonprofit submitted responses

Vision

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.


To end homelessness, one life at a time.


Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.


Goal One: To expand the current Double R Ranch to include equestrian therapy and specialized programs for women, children and senior citizens, and provide housing opportunities for alumni.

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Goal Two: To complete year one of operations for a newly opened youth shelter home for at-risk teen boys – the only long-term youth shelter in Orange County, CA providing access to mental health resources.

Goal Type: New program(s) based on observed changes in needs among our constituencies/communities served.


Goal Three: To expand access to affordable housing in Orange County, CA for graduates of our programs.

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development


Describe an investment in leadership

Not only is there a financial investment made with an annual budget allocated for the professional development of our staff, but the executive team and managers regularly vet opportunities and assign them appropriately. Professional development opportunities are provided through our memberships and affiliations with similar industry associations in addition to several high quality online resources such as Charity Navigator, Candid, Benevity, etc. We also contract with outside specialist agencies to provide training and professional development. Lastly, we conduct an annual employee satisfaction survey to identify gaps in professional development that should be addressed.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.


This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Thought Leadership

  • Raising Awareness

  • Community Building

  • Policy Advocacy

What are this organization’s external mobilizaton efforts?

Jim Palmer, President and CEO since 1992, successfully grew Orange County Rescue Mission from a single, rundown shelter housing nine homeless men to a nine-campus, two county operation serving thousands of homeless and formerly homeless individuals each year by engaging in strategic partnerships, engaging in thought leadership activities, community building, training and/or organization, participation in networks or collective impact efforts, raising awareness through marketing, and through his civic, appointed and elected engagements at the local, county and federal level.

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.


When the COVID-19 crisis closed down the schools last year, we were faced with a challenge – to provide schooling to 66 homeless, school-aged children living on our Village of Hope campus, who were already at an academic disadvantage. Children who have experienced homelessness often face academic challenges and tend to fall behind their peers. And COVID-19 forced even homeless kids to adapt to a new online model of schooling. To meet the critical need of providing online education and support for 66 homeless children, we jumped into action by (1) hiring a full-time teacher and two teaching aides to work with our children onsite, (2) increasing internet bandwidth to enable all the children to have internet access simultaneously for online classwork and virtual classes, and (3) converting common areas into makeshift classrooms with donated furniture and equipment where the teaching staff could work with the children in a structured, enhanced learning environment. Despite the schools’ closures, we saw our homeless students thrive! Nine dedicated volunteers and staff members committed to personally tutor and teach our kids. We saw lightbulbs go on as we watched our kids press forward. In celebration of successfully completing an academic school year despite all the challenges, we held a special Graduation Ceremony with cap and gown for all the homeless school-aged children in our program – this will become a new tradition that we will continue even after the pandemic ends.

Source: Nonprofit submitted responses

Additional Information

Unscored

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Organization Leadership

Organization Leadership


Jim Palmer

President

Bart Hansen

Chairman

Previous: Leadership & Adaptability

...   Culture & Community


This score provides an assessment of the organization's culture and connectedness to the community it serves. Learn more about how and why we rate Culture & Community.


Culture & Community Score

100

out of 100

Orange County Rescue Mission has earned a passing score. This score has no effect on the organization's Star Rating. The organization provided data about how it listens to constituents (Constituent Feedback) (see report below).

The Culture & Community Beacon is comprised of the following metrics:

  • Constituent Feedback: 100/100 (100% of beacon score)

  • Diversity, Equity, & Inclusion: Not Scored


Back to Overall

Culture & Community Report

100

of 100 points

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Constituent Feedback

Diversity, Equity, & Inclusion


This organization has not provided information regarding the diversity, equity and inclusion (DEI) practices it is presently implementing. As such, the organization has not earned a score on this metric. Charity Navigator believes nonprofit organizations implementing effective DEI policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.


Methodology


We are utilizing data collected by Candid to document and assess the DEI practices implemented by the organization. Nonprofit organizations are encouraged to fill out the Equity Strategies section of their Candid profiles to receive a rating.


Learn more about the methodology.

Constituent Feedback


Constituent Feedback and Listening Practice data are not available for this organization. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.



Methodology


We've partnered with Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.


Learn more about the methodology.

Analysis and Research


Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Below you can find more information about the metrics we currently evaluate in this beacon and their relevance to nonprofit performance.


Constituent Feedback


Diversity, Equity, and Inclusion

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