Mission: CAC PROVIDES EDUCATION AND SUPPORT SERVICES TO ADDRESS THE CAUSES AND CONDITIONS OF POVERTY.

Community Action Commission of Santa Barbara, dba CommUnify is a 501(c)(3) organization, with an IRS ruling year of 1967, and donations are tax-deductible.

Is this your nonprofit? Access the Nonprofit Portal to submit data and download your rating toolkit.


Contact Information

  www.communifysb.org

  5638 HOLLISTER AVE
Goleta CA 93117-3474


 Important note on the timeliness of ratings

The IRS is significantly delayed in processing nonprofits' annual tax filings (Forms 990). As a result, the Finance & Accountability score for Community Action Commission of Santa Barbara, dba CommUnify is outdated and the overall rating may not be representative of its current operations. Please check with the charity directly for any questions you may have.


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Encompass Rating System by Charity Navigator


Overall Score

100

out of 100

This charity's score is a passing score.
This overall score is calculated from multiple beacon scores: 90% Finance & Accountability and 10% Leadership & Adaptability


Learn about the Encompass Rating System: Overview | FAQ | Release Notes

Next: Impact & Results

...   Finance & Accountability


This score provides an assessment of a nonprofit's financial health (stability, efficiency and sustainability) and its commitment to governance practices and policies.


Finance & Accountability Score

100

out of 100

The score earned by Community Action Commission of Santa Barbara, dba CommUnify is a passing score

This V6 of the Finance & Accountability Score provides a baseline measure of an organization's health including the indicators listed in the report below.

This score represents Form 990 data from 2019, the latest year electronically filed and published by the IRS.



Back to Overall

Finance & Accountability Report

100

of 100 points

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Program Expense

Program Expense Ratio

89.23%

Higher effect on score

More data  


The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s). This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver.


Program Expense Percentage

Amount of Credit Received

70% or higherFull Credit
60% - 69.9%Partial Credit
50% - 59.9%Zero Points for Program Expense Score
Below 50%Zero Points for Both Program Expense AND Liabilities to Assets Scores

Source: IRS Form 990

Board Composition

15/15 Independent

Higher effect on score


Charity Navigator looks for at least 3 board members, with more than 50% of those members identified as independent (not salaried).


The presence of an independent governing body is strongly recommended by many industry professionals to allow for full deliberation and diversity of thinking on governance and other organizational matters.


Source: IRS Form 990

Independent Audit or Financial Review

Audited

Higher effect on score


An Audit, Review, or Compilation provides important information about financial accountability and accuracy. Organizations are scored based on their Total Revenue Amount:

Total Revenue Amount

Expectation to Receive Credit

$1 million or higherExpected to complete an audit
$500,000 - $1 millionExpected to complete an audit, review, or compilation
Less than $500,000No expectation (removed from scoring methodology)

Source: IRS Form 990

Liabilities to Assets Ratio

48.41%

Lower effect on score


The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990). This ratio is an indicator of an organization’s solvency and/or long-term sustainability.

Liabilities to Assets Ratio

Amount of Credit Received

Less than 50%Full Credit
50% - 59.9%Partial Credit
60% or moreNo Credit

Source: IRS Form 990

Website

Listed

Lower effect on score


Charity Navigator looks for a website on the Form 990 as an accountability and transparency metric.


Nonprofits act in the public trust and reporting publicly on activities is an important component.


Source: IRS Form 990

Conflict of Interest Policy

Listed

Lower effect on score


Charity Navigator looks for the existence of a conflict of interest policy on the Form 990 as an accountability and transparency measure.


This policy protects the organization and by extension those it serves, when it is considering entering into a transaction that may benefit the private interest of an officer, director and/or key employee of the organization.


Source: IRS Form 990

Board Meeting Minutes

Documented

Lower effect on score


Charity Navigator looks to confirm on the Form 990 that the organization has this process in place as an accountability and transparency measure.


An official record of the events that take place during a board meeting ensures that a contemporaneous document exists for future reference.


Source: IRS Form 990

Document Retention and Destruction

Listed

Lower effect on score


Charity Navigator looks for the existence of a document retention and destruction policy per the Form 990 as an accountability and transparency measure.


This policy establishes guidelines for the handling, backing up, archiving and destruction of documents. These guidelines foster good record keeping procedures that promote data integrity.


Source: IRS Form 990

Whistleblower Policy

Listed

Lower effect on score


Charity Navigator looks for the existence of a whistleblower policy per the Form 990 as an accountability and transparency measure.


This policy outlines procedures for handling employee complaints, as well as a confidential way for employees to report financial or other types of mismanagement.


Source: IRS Form 990

Additional Information

Unscored

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

Presented here are up to five of this organization's highest compensated employees. This compensation data includes salary, cash bonuses, and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting



PATRICIA KEELEAN, CEO

$177,545


MICHAEL WILLIAMS, CFO

$147,054


LORRAINE NEENAN, CS DIRECTOR

$120,415


KEMBA LAWRENCE, CS DIRECTOR

$109,110


KARIN DOMINGUEZ, SECRETARY/TREASURER

$0


Source: IRS Form 990 (page 7), filing year 2020

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activities:

Other school related activities (BMF activity code: 059)

Other activity aimed t combating community deterioration (BMF activity code: 402)


Foundation Status:

Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi) (BMF foundation code: 15)


Affiliation:

Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.


Community Action Commission of Santa Barbara, dba CommUnify reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Staffing

  • Balance Sheet


How COVID-19 impacted the organization's operations financially:

CommUnify successfully continued to fundraise through public support, foundation and corporate grants, and government funding during the pandemic. CommUnify was also a recipient of the PPE funding which enabled us to continue operating during this time and permitted us to create new strategies to continue working with and helping our clients remotely.


How COVID-19 impacted the organization's delivery of programs:

As mentioned above, the majority of our service delivery was reconfigured to happen remotely, or through staff and volunteer support. CommUnify operates 17 different programs across Santa Barbara County, so we devised strategies specific to each program's needs. For example, for our Senior Nutrition program we moved from delivering meals to @600 seniors to 13 community gathering centers, to over 700 meals per day to 700+ home bound seniors.


How this organization adapted to changing conditions caused by COVID-19:

Like many other organizations, our senior leadership team, with staff input, worked to make sure our employees and our clients were safe, and were receiving the support they needed during this challenging time. We were happy to be able to provide many services that helped our clients stay in their homes if they lost their jobs, such as rental assistance, utility bill assistance, as well as providing mental and emotional health support, and additional services for educational success. Many of our programs support youth and adolescents, who particularly struggled emotionally and socially during the lockdown.


Innovations the organization intends to continue permanently after the pandemic:

We will continue to grow our volunteer pool, and to work with clients remotely, as needed. We were able to provide computers to many of the families whose children are enrolled in our Head Start program and will continue to support them in this way for as long as possible. CARES funding permitted us to add some additional resources that have enabled us to keep these children and families on track to educational success. We have also spent time ensuring that our staff feel supported and that we provide them with ongoing learning opportunities, and growth in their careers. This is something we intend to keep doing. Our Board has remained supportive throughout the pandemic, and using online meeting tools has enabled us to benefit from their insight during a time in person meetings was impossible. As our Board is spread all across our county, we will continue to use online meeting tools as a way to ensure ongoing Board attendance and support in the future.


Previous: Finance & Accountability  / Next: Leadership & Adaptability

...   Impact & Results


This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.


Impact & Results Score

Not Currently Scored

Community Action Commission of Santa Barbara, dba CommUnify cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.

Learn more about Impact & Results.

Do you work at Community Action Commission of Santa Barbara, dba CommUnify? Join the waitlist for an updated Impact & Results score.


Back to Overall

Additional Information

Unscored

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Largest Programs

Largest Programs



Community Action Commission of Santa Barbara, dba CommUnify reported its three largest programs on its FY 2020 Form 990 as:


$14,720,953

Spent in most recent FY

71%

Percent of program expenses


PLEASE SEE SCHEDULE O.


$1,843,692

Spent in most recent FY

8%

Percent of program expenses


PLEASE SEE SCHEDULE O.


$2,031,528

Spent in most recent FY

9%

Percent of program expenses


PLEASE SEE SCHEDULE O.


Previous: Impact & Results  / Next: Culture & Community

...   Leadership & Adaptability


This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.


Leadership & Adaptability Score

100

out of 100

The score earned by Community Action Commission of Santa Barbara, dba CommUnify is a passing score.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.


Back to Overall

Leadership & Adaptability Report

100

of 100 points

Mission

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission


We provide education and supportive services in partnership with the community so Santa Barbara County residents can improve their economic security, become self-sufficient, and retain their dignity.


Source: Nonprofit submitted responses

Vision

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.


People Living Sustainable and Independent Lives.


Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.


Goal One: We continue to focus on our core of 17 programs, but are growing our funding, marketing presence and staffing to ensure our whole community are aware of the resources we offer and can access them.

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Goal Two: We have added development staff to increase public support and have implemented trainings and growth opportunities for our existing staff.

Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).


Goal Three: Increased effort to ensure our community is aware of the support (financial or through case workers) that we have to keep our clients healthy, safe and to prevent any possibility of homelessness.

Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.


Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development


Describe an investment in leadership

We have invested in trainings for our leadership, and have instituted bi-weekly leadership team meetings to ensure better communication and collaboration. We have surveyed our employees to better understand what types of trainings they would like to have access to in the future, to enhance their career trajectories.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.


This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Thought Leadership

  • Raising Awareness

  • Community Building

  • Policy Advocacy

What are this organization’s external mobilizaton efforts?

All of our program division directors sit on local partnership councils and collaborate closely with peers at other organizations (non-profit or governmental) in our community. Our CEO participates as member of several key community councils and also at the national level for the Community Action Agency.

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.


Our Head Start teachers shifted to providing online classes for the children and their parents to ensure continued social, emotional and academic growth, and even provided 300 computers to families that didn't have sufficient resources to bridge the digital divide. Our Family & Youth Services division implemented telehealth services, and met with our adolescent clients to provide mentoring and emotional support. We created an online model to teach reproductive health virtually, and model that is now being copied by other organizations in California. We expanded our Family Self-Sufficiency program to include rent assistance, to help counteract lost wages, and we created virtual Financial Literacy classes to help our clients better manage their monetary resources. Our 2-1-1 Helpline became a hub of critical information for Covid resources and referrals; we answered over 22,000 calls and texts to this helpline. We moved our Senior Nutrition program to home delivery and served over 700 homebound seniors daily, with a combination of staff and volunteers. We used new online tools to ensure staff, leadership and Board members were kept abreast of any changes, and were able to continue working smoothly together.

Source: Nonprofit submitted responses

Previous: Leadership & Adaptability

...   Culture & Community


This score provides an assessment of the organization's culture and connectedness to the community it serves. Learn more about how and why we rate Culture & Community.


Culture & Community Score

Not Currently Scored

Community Action Commission of Santa Barbara, dba CommUnify is currently not eligible for a Culture & Community score because we have not received its Constituent Feedback or Diversity, Equity, & Inclusion data. Nonprofit organizations are encouraged to fill out the How We Listen and Equity Practices sections of their Candid profile.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.


Back to Overall

Culture & Community Report

Unscored

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Constituent Feedback

Diversity, Equity, & Inclusion


This organization has not provided information regarding the diversity, equity and inclusion (DEI) practices it is presently implementing. As such, the organization has not earned a score on this metric. Charity Navigator believes nonprofit organizations implementing effective DEI policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.


Methodology


We are utilizing data collected by Candid to document and assess the DEI practices implemented by the organization. Nonprofit organizations are encouraged to fill out the Equity Strategies section of their Candid profiles to receive a rating.


Learn more about the methodology.

Constituent Feedback


Constituent Feedback and Listening Practice data are not available for this organization. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.



Methodology


We've partnered with Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.


Learn more about the methodology.

Analysis and Research


Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Below you can find more information about the metrics we currently evaluate in this beacon and their relevance to nonprofit performance.


Constituent Feedback


Diversity, Equity, and Inclusion

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