Mission: The Hawaii Theatre, built by the Consolidated Amusement Company, opened its doors September 6, 1922. The Theatre operated as a show place for vaudeville, plays, musicals and silent films until it fell into disrepair and was abandoned by Consolidated in 1984. In 1986, the Hawaii Theatre Center was formed to save the Hawaii Theatre from the wrecking ball and in May 1996, reopened its doors as a 1,400-seat, multi-purpose, state-of-the art performance center. Hawaii Theatre is listed on both the State and National Registers of Historic Places.

Vision: Hawaii Theatre Center is the place to celebrate arts and culture in Hawaii.

Mission:
The Hawaii Theatre Center serves arts audiences, arts organizations and the community of Hawaii by:
- Preserving Hawaii's historic Hawaii Theatre
- Promoting Hawaiian cultural arts
- Presenting world class arts and cultural experiences
- Providing arts education for students
- Creating our neighborhood block as the premier arts and culture destination

Hawaii Theatre Center is a 501(c)(3) organization, with an IRS ruling year of 1990, and donations are tax-deductible.

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Contact Information

  http://www.hawaiitheatre.com

 1130 Bethel Street
Honolulu HI 96813 

  808-528-5535


You are viewing this organization's new Charity Navigator profile page. To view the legacy version, click here.

Star Rating System by Charity Navigator


Charity Navigator evaluates a nonprofit organization’s financial health including measures of stability, efficiency and sustainability. We also track accountability and transparency policies to ensure the good governance and integrity of the organization.




Good

This charity's score is 86.08, earning it a 3-Star rating. Donors can "Give with Confidence" to this charity. 

This score is calculated from two sub-scores:

This score represents Form 990 data from 2019, the latest year published by the IRS.

View this organization’s historical ratings.


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Star Rated Report

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Program Expense

Program Expense Ratio

75.8%


The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s).


This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver. Dividing a charity's average program expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Administrative Expenses

12.4%


As reported by charities on their IRS Form 990, this measure reflects what percent of its total budget a charity spends on overhead, administrative staff and associated costs, and organizational meetings. Dividing a charity's average administrative expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Fundraising Expenses

11.7%


This measure reflects what a charity spends to raise money. Fundraising expenses can include campaign printing, publicity, mailing, and staffing and costs incurred in soliciting donations, memberships, and grants. Dividing a charity's average fundraising expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Liabilities to Assets Ratio

6.9%


The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990).


Part of our goal in rating the financial performance of charities is to help donors assess the financial capacity and sustainability of a charity. As do organizations in other sectors, charities must be mindful of their management of total liabilites in relation to their total assets. This ratio is an indicator of an organization’s solvency and or long term sustainability. Dividing a charity's total liabilities by its total assets yields this percentage.


Source: IRS Form 990

Fundraising Efficiency

$0.61


The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.


Source: IRS Form 990

Working Capital Ratio

4.03 years


Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed Form 990. We include in a charity's working capital unrestricted and temporarily restricted net assets, and exclude permanently restricted net assets. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.


Source: IRS Form 990

Program Expense Growth

2.86%


We compute the average annual growth of program expenses using the following formula: [(Yn/Y0)(1/n)]-1, where Y0 is a charity's program expenses in the first year of the interval analyzed, Yn is the charity's program expenses in the most recent year, and n is the interval of years passed between Y0 and Yn.


Source: IRS Form 990

Governance


Charity Navigator looks to confirm on the Form 990 that the organization has these governance practices in place.


Sources Include: IRS Form 990

Governance:
Independent Voting Board Members  ... (More)
No Material Diversion of Assets ... (More)

A diversion of assets – any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft – can seriously call into question a charity's financial integrity. We check the charity's last two Forms 990 to see if the charity has reported any diversion of assets. If the charity does report a diversion, then we check to see if it complied with the Form 990 instructions by describing what happened and its corrective action. This metric will be assigned to one of the following categories:

  • Full Credit: There has been no diversion of assets within the last two years.

  • Partial Credit: There has been a diversion of assets within the last two years and the charity has used Schedule O on the Form 990 to explain: the nature of the diversion, the amount of money or property involved and the corrective action taken to address the matter. In this situation, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: There has been a diversion of assets within the last two years and the charity's explanation on Schedule O is either non-existent or not sufficient. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Audited Financials Prepared by Independent Accountant ... (More)

Audited financial statements provide important information about financial accountability and accuracy. They should be prepared by an independent accountant with oversight from an audit committee. (It is not necessary that the audit committee be a separate committee. Often at smaller charities, it falls within the responsibilities of the finance committee or the executive committee.) The committee provides an important oversight layer between the management of the organization, which is responsible for the financial information reported, and the independent accountant, who reviews the financials and issues an opinion based on its findings. We check the charity's Form 990 reporting to see if it meets this criteria.

  • Full Credit: The charity's audited financials were prepared by an independent accountant with an audit oversight committee.

  • Partial Credit: The charity's audited financials were prepared by an independent accountant, but it did not have an audit oversight committee. In this case, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: The charity did not have its audited financials prepared by an independent accountant. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Does Not Provide Loan(s) to or Receive Loan(s) From Related Parties ... (More)
Documents Board Meeting Minutes ... (More)
Distributes 990 to Board Before Filing ... (More)
Compensates Board ... (More)

Policies


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization has these policies in place.


Sources Include: IRS Form 990 and organization's website

Policies:
Conflict of Interest  ... (More)
Whistleblower ... (More)
Records Retention and Destruction ... (More)
CEO Compensation Process ... (More)
Donor Privacy ... (More)

Donors have expressed extreme concern about the use of their personal information by charities and the desire to have this information kept confidential. The exchanging and sale of lists for telemarketing and the mass distribution of "junk mail," among other things, can be minimized if the charity assures the privacy of its donors. Privacy policies are assigned to one of the following categories:

  • Yes: This charity has a written donor privacy policy published on its website, which states unambiguously that (1) it will not share or sell a donor's personal information with anyone else, nor send donor mailings on behalf of other organizations or (2) it will only share or sell personal information once the donor has given the charity specific permission to do so.

  • Opt-out: The charity has a written privacy policy published on its website which enables donors to tell the charity to remove their names and contact information from lists the charity shares or sells. How a donor can have themselves removed from a list differs from one charity to the next, but any and all opt-out policies require donors to take specific action to protect their privacy.
  • No: This charity either does not have a written donor privacy policy in place to protect their contributors' personal information, or the existing policy does not meet our criteria.

The privacy policy must be specific to donor information. A general website policy which references "visitor" or "user" personal information will not suffice. A policy that refers to donor information collected on the website is also not sufficient as the policy must be comprehensive and applicable to both online and offline donors. The existence of a privacy policy of any type does not prohibit the charity itself from contacting the donor for informational, educational, or solicitation purposes.

(Less)

Transparency


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization makes this information easily accessible.


Sources Include: IRS Form 990 and organization's website

Transparency:
CEO Salary Listed on 990 ... (More)
Board of Directors Listed on Website ... (More)
Key Staff Listed on Website ... (More)
Audited Financial Statements on Website ... (More)
Form 990 Available on Website ... (More)

Additional Information

Unscored

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Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

Presented here are this organizations key compensated staff members as identified by our analysts. This compensation data includes salary, cash bonuses and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting



Gregory Dunn, President & CEO

$179,313 (4.76% of Total Expenses)


Source: IRS Form 990 (page 7), filing year 2020

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activities:

Community theatrical group (BMF activity code: 088)


Foundation Status:

Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi) (BMF foundation code: 15)


Affiliation:

Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.


Hawaii Theatre Center reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Fundraising Capacity

  • Revenue

  • Staffing

  • Administrative Capacity

  • Grants Sent

  • Balance Sheet


How COVID-19 impacted the organization's operations financially:

The Historic Hawaii Theatre in 2018 that placed an equal emphasis on income from grants, contributions and earned income. The organization had grown from a $1.6m per year operation in 2017 to $3m+ organization at the end of calendar year 2019. The organization was not able to hold any in-person performances from March 2020 and is projected to not reopoen until fall 2021. This will lead to nearly a 21 month period with a 90%+ reduction in earned income. We were able to reduce our variable expenses by instituting a painful 95% reduction in staff, with the senior management shouldering a 50% reduction in salary. Thought these efforts, the organization was able to achieve nearly a break-even operating result for FY 2020-21.


How COVID-19 impacted the organization's delivery of programs:

The organization's delivery of traditional programming was turned on its head. By not being able to welcome in-person audiences to the historic venue, the arts came to a halt in Hawaii. The Theatre took a leadership role in the community by establishing the first broad-based digital programing platform in the state, allowing non-profits partners, local artists and musicians the ability to create performances on the stage at the Hawaii Theatre, and be compensated through ticket sales and donations made through the theatre's digital content platform. The Theatre's children's educational programming was delayed significantly with four productions rescheduled to a later date. This affected our receipt of future grants from funders as they delayed consideration of future grants pending the delivery of the stated program deliverables on grants written and received for 2019-2020.


How this organization adapted to changing conditions caused by COVID-19:

Organizationally, the Theatre became a digital first operation. As part of our 2018 Strategic Plan, the Theatre had already deployed a "contactless" ticketing system, patron services portal and had expanded email and social media marketing. These enhancements put the Theatre ahead of others in the community with regard to resources to continue programming and fundraising while all remaining staff were working remotely. The Theatre also expanded digital content programming, presenting over 250 livestreams during the period from March 2020 to June 2021. In 2018 the Theatre presented over 160 show days, and in 2019 the theatre presented over 180 show days. In 2019, the Theatre had welcomed over 100,000 patrons and guests to the Theatre, while during the period from March 2020 through June 2021, over 4.5 million patrons have viewed content broadcast from the Theatre's stage.


Innovations the organization intends to continue permanently after the pandemic:

The theatre will continue to operate as a broadcast facility even after the point of opening to in-person audiences. We have found that the reach this type of content creation has afforded us developed more individual and corporate donor support from out of state and out of country audience members. In addition, the theatre will continue to reinforce and expand our collaborative operational structure with the Hawaii Symphony Orchestra, which became the Artistic Partners and Company in Residence at the Hawaii Theatre during the pandemic. The Theatre and the Symphony have combined their box offices and work on collaborative approaches to marketing and donor engagement.


Historical Ratings

Date PublishedForm 990 FYEOverall ScoreOverall Rating
Rating Version: 2.1
12/23/20202019 86.08
8/1/20192018 76.19
8/1/20182017 81.76
12/1/20172016 77.33
11/1/20162015 80.68
6/1/20162014 84.55
Rating Version: 2.0
10/1/20152014 78.26
11/1/20142013 80.34
9/1/20132012 84.32
8/1/20122011 85.13
9/20/20112010 87.51
Rating Version: 1.0
11/24/20102009 84.62
12/1/20092008 80.57
8/1/20082007 76.36
5/1/20072006 65.62
6/1/20062005 72.27
9/1/20052004 85.33
8/1/20042003 88.78

...   Impact & Results


This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.


Impact & Results Score

Not Currently Scored

Hawaii Theatre Center cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.

Learn more about Impact & Results.

Do you work at Hawaii Theatre Center? Join the waitlist for an updated Impact & Results score.


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Additional Information

Unscored

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Largest Programs

Largest Programs



Hawaii Theatre Center reported its largest program on its FY 2020 Form 990 as:


$2,903,983

Spent in most recent FY

100%

Percent of program expenses


THEATRE OPERATIONS AND MAINTENANCE: THE THEATRE IS OPEN YEAR ROUND TO PROVIDE A MODERN PERFORMANCE VENUE FOR INTERNATIONAL, NATIONAL, AND LOCAL PERFORMING ARTS PRESENTERS FOR THE ENRICHMENT AND ENJOYM ... (More)


...   Leadership & Adaptability


This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.


Leadership & Adaptability Score

100

out of 100

The score earned by Hawaii Theatre Center is a passing score.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.


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Leadership & Adaptability Report

100

of 100 points

Mission

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission


The Hawaii Theatre Center serves arts audiences, arts organizations and the community of Hawaii by: - Preserving Hawaii's historic Hawaii Theatre - Promoting Hawaiian cultural arts - Presenting world class arts and cultural experiences - Providing arts education for students - Creating our neighborhood block as the premier arts and culture destination


Source: Nonprofit submitted responses

Vision

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.


Vision: Hawaii Theatre Center is the place to celebrate arts and culture in Hawaii.


Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.


Goal One: Become a digital first organization through investments in infrastructure that allows patrons to experience a seamless interaction with the arts, and allows performers the ability to be seen globally

Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).


Goal Two: Expansion of the pARTners in the Arts Program that affords access to our non-profit arts and community based organizations who are unable to use our facility because of financial barriers.

Goal Type: New program(s) based on observed changes in needs among our constituencies/communities served.


Goal Three: Reconnect with those who love us, while reaching new fans who have yet to discover the beauty and importance of our Historic Performing Arts Venue.

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development


Describe an investment in leadership

The theatre has taken a very proactive approach in Leadership Development while our remaining staff worked remotely. Investments were made in paying for staff to attending webinars and trainings in financial management, digital content programming, performance copyright issues and digital communications and marketing. During this period, we also implemented a digital internal communication tool that allowed for all members of our team to be connected in sharing task, responsibilities and improving interpersonal relationships. Two of our team members pursued advanced degrees, and our CEO participated in continuing education required to maintain licensing as the responsible party for the organization's real estate holdings.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.


This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Thought Leadership

  • Raising Awareness

  • Community Building

What are this organization’s external mobilizaton efforts?

The theatre has taken a leadership role in speaking as a leader in the arts community, as well as a leader in the Honolulu Chinatown Arts and Culture District. We've engaged in the following activities: - Partnered with the Hawaii Symphony to provide merge box office operations and provide a "home base" for future symphony performances. - Secured funding to subsidized the annual facility use by 75 non-profit partners, removing financial barriers to success - Presented at numerous conferences, including the League of Historic American Theatres annual conference - Increased media and social content engagements by sharing the importance of the arts as a necessary part of a happy and healthy life & community - Participated in the Performing Arts Collective conference with the State of Hawaii office of Creative Industries to ensure the voice of the Arts are heard and recognized by our local policy makers - Provided training in digital content and internet broadcast for other NPOs.

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.


The theatre's survival hinged on our ability to quickly identify partners who were willing to engage with us in building our broadcast content capabilities, and provide content on our stage without knowing if there would be a significant return on the investment. We took a leap of faith with 25 other non-profit organizations, providing the infrastructure, marketing and ticketing platform, and they provided the talent on the stage. The results were astounding. We reached millions of viewers who provided generous donations through multiple online giving methods. Two of the non-profit performing arts partners were seen by talent scouts for international events, and were invited to perform at prestigious events because they were seen on our stage virtually - opportunities that would not have happened without our rapid pivot into livestream broadcast. Our small team focused on the important items that would make us successful, and shelved legacy projects or programs until we can afford to bring them back. Fortunately, we had invested in developing a strong and well informed/engaged board of directors who worked with us to provide expertise and oversight of our operations. We worked collaboratively together to identify what was working and what was not, and how to minimize the risks associated with launching a digital internet presence in under 30 days. Our proudest moment was working with our board to produce our first ever simulcast Fundraising Telethon in December 2020, reaching over 500,000 people and raising over $310,000. Though we anticipate it will be 22 months before we can reopen to pubic audiences, we have used the COVID related closure to refine our internal processes, refocus on our programs that matter in our community, lift up and provide a stage for under-represented and marginalized communities and at the same time focused on our core mission of preserving the Historic Hawaii Theatre for future generations.

Source: Nonprofit submitted responses

...   Culture & Community


This score provides an assessment of the organization's engagement with the constituents it serves, a practice we term Constituent Feedback. When organizations listen to constituents, they are able to better deliver on programs and meet the needs of stakeholders. A future version of this Beacon will also assess an organization's people operations and its Diversity, Equity and Inclusion (DEI) metrics.


Culture & Community Score

Not Currently Scored

Hawaii Theatre Center is currently not eligible for a Culture & Community score because we have not received its Constituent Feedback data. Nonprofit organizations are encouraged to fill out the How We Listen section of their Candid profile. This data will provide the basis for the initial evaluation of Culture & Community.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.


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Culture & Community Report

Unscored

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Constituent Feedback

Constituent Feedback


Constituent Feedback and Listening Practice data are not available for this organization. Nonprofit organizations are encouraged to fill out the How We Listen section of their Candid profile. This data will provide the basis for the initial evaluation of Culture & Community.


Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective. We award every nonprofit that completes the Candid survey full credit for this Beacon, in recognition of their willingness to publicly share this information with the nonprofit and philanthropic communities. Although the data is not evaluated for quality at this time, future iterations of this Beacon will include third party or other data that will serve to validate the information provided by the nonprofit.

Analysis and Research


Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Our partnership with Feedback Labs and Guidestar by Candid, and other partners including Fund for Shared Insight, GlobalGiving, and Keystone Accountability, enables us to launch the first version of this beacon with Constituent Feedback information collected on Candid's site.


Feedback practices have been shown to support better Diversity, Equity, and Inclusion outcomes, an essential area of assessment that we intend to further expand and develop in the future. Feedback Labs has documented several studies which indicate that beyond achieving organizational goals, nonprofits that are attentive and responsive to concerns and ideas raised by beneficiaries establish stronger relationships with the people they serve, promote greater equity, and empower constituents in ways that can help to ensure better long-term outcomes. You can find resources to help nonprofits improve their feedback practices here.

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