The purpose of any charity is to fulfill a mission that provides some public benefit. Therefore, it is critical to know whether charities are meeting their mission by getting results by providing meaningful change in communities and people’s lives. To determine if a charity is getting good results, you can begin by learning about a charity’s programs, accomplishments, goals and challenges. You can do this by reviewing its website and/or talking with their staff. While few may be able to provide extensive detail about the results of their work, they should be able to talk about how they believe their programs lead to results, and any steps they are taking to verify their thinking by reporting on results.
The latest dimension that Charity Navigator has added to its evaluation process (though this factor is not yet incorporated in our star rating system, and won’t be for some time) begins to look at how a charity is meeting its mission by the quality of how they publically report on their results. The questions that we are asking to determine this include:
For additional reading on how we are exploring this third dimension, Results Reporting, you can click here to read our Concept Note.