October 1, 2017
This policy describes what personal information we collect and how we use it.
Acceptance of Terms
The Information We Collect
Charity Navigator collects information when you visit our website, create an account, edit your account information, or use features on the platform to donate to a charity. Some of this information is technical information automatically logged by our servers. Outlined below are the types of information, both directly from you and indirectly through the collection of information by third-party service providers (together, “Partners”) that we specifically collect.
You authorize us to use, store and otherwise process any personal information which relates to and identifies you, including (but not limited to) your name and address, to the extent reasonably necessary to provide the services which are available through our website, our Partners, successors, assignees, associates, sub-contractors, or other third parties.
1. Personal Information ("Personal Information")
Examples of different purposes for which we may collect Personal Information include, but are not limited to:
2. Non-Personal/Other Information
In addition to the Personal Information, we and our Partners may collect additional information that does not personally identify you (“Other Information”). Other Information may include information collected:
a. From Your Activity. Information that we or our Partners may automatically collect when you visit, access, and/or use the Platform, including, but not limited to your IP address, Internet service provider, browser type and language, referring and exit pages and URLs, date and time, amount of time spent on particular pages, which sections of the Charity Navigator or Partner website you visit, number of links you click while on the Platform, search terms, operating system, general geographic location, and technical information about your mobile device.
c. Do Not Track (“DNT”). Charity Navigator assumes no responsibility for responding to “Do Not Track” web browser signals. Consult external website polices regarding their responses to DNT signals.
Partners include, but are not limited to:
Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.
c. Interest Based Advertising. Charity Navigator incorporates remarketing by utilizing third party vendors (such as Google) to display content specific advertisements to visitors who have previously visited the Charity Navigator site and/or expressed interest in the Charity Navigator products when such visitors go to other websites that also incorporate similar remarketing tools. Charity Navigator and other third-party vendors, including Google, use first-party cookies and third-party cookies together to inform, optimize and serve ads based on a User’s past visits to the Charity Navigator site.
If you choose, you can opt out by turning off cookies in the preferences settings in your browser.
d. Classy. https://www.classy.org/terms/privacy
e. From You. You are considered a Partner through the information that you voluntarily provide to us that does not identify you personally.
The Information Collected by or Through Third-Party Advertising Companies
Search Engines and Other Sites
Search engines and other sites not affiliated with Charity Navigator, such as archive.org or google.com, may crawl the Site and make available to the public publicly-available content and postings from the site. The Site may also contain links to other websites. Charity Navigator is not responsible for the privacy practices of such other websites. Charity Navigator encourages its visitors and users to be aware of such search engines and other sites when they leave the Site and to read the privacy statement of each website they visit.
How We Use and Share the Information
We use Personal Information and Other Information to provide you Services, process your donations, solicit your feedback, inform you about our products and services, personalize communications and fundraising appeals that we believe will be of interest to you, and to improve our Services to you.
We may also use and/or share Personal Information, Other Information, and User Content as described below:
Accessing and Modifying Information and Communication Preferences
Upon request, Charity Navigator will grant individuals reasonable access to Personal Information that we and our agents hold about them. For example, visitors to the Platform who have provided Personal Information to us may review and/or make changes to the same by contacting Charity Navigator. In addition, individuals may manage their receipt of marketing communications by clicking on the “unsubscribe” link located on the bottom of any Charity Navigator marketing e-mail or by following the instructions found on the Platform. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases.
To help prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. Our website uses a Transport Layer Security, the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private. All online donation transactions are handled by Payment Card Industry (PCI)-compliant vendors. PCI refers to the technical and operational standards that businesses must follow to ensure that credit card data provided by cardholders is protected.
Important Notices to Non-U.S. Residents
Links to External Websites
Except with respect to Charity Representative Users as discussed above, it is Charity Navigator’s policy not to disclose any personal information we collect to third parties for direct marketing purposes under any circumstances. However, California Civil Code Section 1798.83 requires that all California residents be afforded the option to exercise your choice of whether your personal information may be shared with third parties for direct marketing purposes or not, as well as to receive information specified in the statute if your personal information is disclosed to third parties for direct marketing purposes. Accordingly, if you are a California resident and you wish to inform Charity Navigator whether you permit or refuse the sharing of your personal information with third parties for direct marketing purposes, or if you wish to request certain information if your personal information were to be disclosed to third parties for direct marketing purposes, please contact us as described in the “How to Contact Us” section below.
How to Contact Us
Our intent is to promptly reply to every message we receive. This information is used to respond directly to your questions or comments. We also may file your comments to improve our services in the future.