Volunteering is an incredibly rewarding (and fun) experience, especially when you're exploring your passions from a new perspective, walking in someone else's shoes. With the help of our friends at Golden, you can explore and register for volunteer opportunities that impact communities nationwide.
We've joined forces with Golden, the world's most award-winning volunteer management software, and most popular volunteering app, to help visitors find and sign up for volunteer opportunities across the nation right on Charity Navigator.
On Golden, our ratings are now proudly displayed on nonprofit profile pages. Volunteers can factor these powerful trust indicators into their decision-making.
Can you explain the Charity Navigator + Golden partnership?
Please read our press release here and, of course, since you're on our landing page, please learn more about it there.
How do we get started?
Watch our introductory video above, and create your free account here.
Is this really free for nonprofits?
Yes, Golden offers a Free plan, plus Charity Navigator affiliates get enhanced features that usually require a paid plan to access at no cost. There is no cost for your content to appear in the Charity Navigator portal, receive signups, and track productivity.
We already have an account, but we've forgotten where to sign in. Sign in here. Use the email address on file attached to the account and password.
Can we have more than one account for our organization? Can we have multiple email addresses, for instance?
The Professional Plan allows organizations to support hierarchies of chapters, networks of partners, and real time integrations with most leading CRM, CSR, and other software. You'll find everything you need in the Settings menu of the Dashboard. If your organization is not on a Professional Plan, it can easily be added in the "Plans and Add-ons" section of the Settings Menu. Like our portal? Golden can also get you one with your own brand, content, and partners. Golden will give you 30 days free to review and test everything to ensure it suits your nonprofit's needs.
How do we become partners?
Click the "Request to become a partner?' box below the account creation data entry boxes. Checking that box allows Charity Navigator to automatically promote your volunteer Opportunities on the site, and you will receive access to features available only to Charity Navigator Partners. These features include deeper Volunteer Profiles and data access. Becoming a Partner will allow your organization and Charity Navigator to be able to track volunteer engagement accrued through the Opportunities.
What information must we include in our posts for volunteer projects to be active?
When you post your Golden Opportunities, Golden will guide you through a short set of required fields, based on what format of Opportunity you choose - such as virtual, local, mentoring, and more. Listing the fields to post an opportunity takes 1-2 minutes and editing an existing Opportunity takes 5-10 seconds.
Do you share information with 3rd-parties?
No. Users own their data and choose with whom they share it, according to common privacy laws like CCPA and GDPR.
How do we share links to our Opportunities?
Once you create a Opportunity, you can share that link anywhere. Go to your Golden Dashboard -> Opportunities. From the 9-dot menu in line with each of your Golden Opportunities, choose the "Share" option, and copy and paste the link in any email, SMS, social media post, etc. The link will automatically detect the type of device the user is using, and allow them to sign up from a desktop web browser if preferred.
Can I make my organization's Golden Opportunities appear on our own website?
Add the Web Widget feature directly to your own website, and it will always be up to date with your upcoming volunteer opportunities and automatically collect signups. It will have a beautiful image slideshow displaying each available Opportunity. Just copy and paste the "Widget" code from your Golden Dashboard -> Settings -> Widgets into your website, using your website provider's "code injection" or "custom code" feature.
What data or Key Performance Indicators (KPIs) does Golden track?
For nonprofits, Golden's Professional and Community Plans show you data related to your entire volunteer base. No configuration required whatsoever. Just login and see your trends.
Here are some of the KPIs:
What is "Deep Influence"?
"Deep Influence" is how you can track how much volunteering is done by people with whom you share a Golden Opportunity. If you share a Golden Opportunity link (on social, email, text, etc.), you'll automatically be able to track how many people see it, how many are down to volunteer, how many go, how many hours of time they donate, the value of the volunteer time they donated, who else they invited with them to go, and the value of time they donated too - all in real time.
Can our nonprofit integrate Golden with other systems, like a CRM?
Yes! Golden currently supports integrations with Kindful, Nationbuilder and Salesforce! Contact Golden at email@example.com if you have questions about other systems.
Our nonprofit has more questions, how can we reach out to someone?
Contact Golden at firstname.lastname@example.org