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Health : Patient and Family Support

Multiple Sclerosis Association of America

Improving Lives Today!

two stars

72.42

375 Kings Highway, N. Cherry Hill, NJ 08034
tel: (800) 532-7667   Web Site
EIN: 22-1912812

Board Leadership
Monica Derbes Gibson
Chairperson

CEO
Gina R. Murdoch
President And CEO

  Score
(out of 100)
Rating
Overall Score & Rating 72.42 two stars
  Financial 61.12 one star
  Accountability & Transparency 97.00 four stars
This rating was published 02/01/2021 using data provided by the charity on a consolidated pro forma 990 which was verified against 990s received from the IRS.

Founded in 1970, the Multiple Sclerosis Association of America (MSAA) is a national 501(c)(3) charitable organization dedicated to being a leading resource for the entire MS community, improving lives today through vital services and support. Programs include a Helpline with trained specialists; award-winning educational videos and publications, including MSAA's magazine, The Motivator; safety and mobility equipment distribution; cooling accessories for heat-sensitive individuals; MRI Access Fund to support diagnostic and follow-up MRIs; educational programs held across the country; online peer-to-peer community; Lending Library program and other services. MSAA also offers tools to help manage the ever-changing course of multiple sclerosis. These tools include our free mobile phone app, My MS Manager, our SEARCH program to help identify treatment medications, and our Resources Locator database to search for MS-specific resources.

Founded in 1970, the Multiple Sclerosis Association of America (MSAA) is a national 501(c)(3) charitable organization dedicated to being a leading resource for the entire MS community, improving lives today through vital services and support. Programs include a Helpline with trained specialists; award-winning educational videos and publications, including MSAA's magazine, The Motivator; safety and mobility equipment distribution; cooling accessories for heat-sensitive individuals; MRI Access Fund to support diagnostic and follow-up MRIs; educational programs held across the country; online peer-to-peer community; Lending Library program and other services. MSAA also offers tools to help manage the ever-changing course of multiple sclerosis. These tools include our free mobile phone app, My MS Manager, our SEARCH program to help identify treatment medications, and our Resources Locator database to search for MS-specific resources.

Financial

one star

61.12

Accountability & Transparency

four stars

97.00

This rating was published 02/01/2021 and includes data from FY2019, the most recent 990 received at that time.
Overall Rating Chart
  Program Expenses
(Percent of the charity's total expenses spent on the programs
and services it delivers)
62.7%
  Administrative Expenses 8.3%
  Fundraising Expenses 28.8%
  Fundraising Efficiency $0.29
  Working Capital Ratio (years) 0.66
  Program Expenses Growth -1.6%
  Liabilities to Assets 23.0%
All data for Financial Performance Metrics calculations was provided by Multiple Sclerosis Association of America on recent 990s filed with the IRS.
All data for Financial Performance Metrics calculations was provided by Multiple Sclerosis Association of America on recent 990s filed with the IRS.

Constituent Feedback

Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people/communities they serve, may be more effective. We've partnered with GuideStar by Candid to survey organizations about their feedback practices. Nonprofit organizations are encouraged to fill out the How We Listen section of their Candid profile.

Here's how this organization is listening and learning from the people they serve:
How is the organization collecting feedback?
Electronic surveys (by email, tablet, etc), Case management notes, Suggestion box/email
How is the organization using feedback?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
With whom is the organization sharing feedback?
The people we serve, Our staff, Our board
What challenges does the organization face when collecting feedback?
Note: This organization did not select any of the multiple choice responses to this question
Describe a recent change in your organization that resulted from feedback.
Note: This organization did not answer this question
This Constituent Feedback information is provided to us by Candid. At this time, Constituent Feedback information published on this organization's page has no effect on its star rating per our methodology.

Highly Rated

Charity Name & State Overall Score Overall Rating
Multiple Sclerosis Association of America (NJ) 72.42 two stars
Men's Health Network (DC) 89.48 three stars
Cancer Support Team (NY) 88.69 three stars
Lovelane Special Needs Horseback Riding Program (MA) 85.12 three stars
Ronald McDonald House Houston (TX) 89.36 three stars

Compare These Charities (Highly Rated)

REVENUE  
Contributions  
   Contributions, Gifts & Grants $7,691,589
   Federated Campaigns $76,265
   Membership Dues $0
   Fundraising Events $580,068
   Related Organizations $0
   Government Grants $109,737
Total Contributions $8,457,659
   Program Service Revenue $34,595
Total Primary Revenue $8,492,254
   Other Revenue $611,368
TOTAL REVENUE $9,103,622
   
EXPENSES  
   Program Expenses $5,122,817
   Administrative Expenses $899,110
   Fundraising Expenses $2,711,650
TOTAL FUNCTIONAL EXPENSES $8,733,577
   
Payments to Affiliates $0
Excess (or Deficit) for the year $370,045
   
Net Assets $5,754,916

Program names and associated costs are listed for the top programs as reported on the charity's most recently filed Form 990. The top programs displayed will include the largest three programs, or those programs covering at least 60% of the charity's total expenses, whichever comes first.

Program Name Amount Spent % of Program Expenses
Patient Services $4,011,278 78.3%
Public Education, Referral, and Counseling $955,651 18.7%

Ratings History

Form 990 FYE Date Published Overall Score Overall Rating
CN 2.1
2019-06 02/01/2021 72.42 two stars
2018-06 08/01/2019 72.87 two stars
2018-06 07/01/2019 72.80 two stars
2017-06 06/01/2019 69.44 one star
2016-06 06/01/2017 70.18 two stars
2015-06 10/01/2016 72.71 two stars
2014-06 06/01/2016 74.16 two stars
 
CN 2.0
2014-06 04/01/2015 84.88 three stars
2013-06 05/01/2014 81.79 three stars
2012-06 02/01/2013 74.55 two stars
2011-06 09/01/2012 71.35 two stars
2011-06 04/01/2012 74.83 two stars
2010-06 11/01/2011 75.78 two stars
2009-06 09/20/2011 79.75 two stars
 
CN 1.0
2009-06 11/24/2010 77.22 two stars
2008-06 05/01/2009 78.10 two stars
2007-06 03/01/2008 79.48 two stars
2006-06 12/01/2007 68.80 one star

The data displayed on this tab is provided by the IRS in the form of Publication 78 and the Business Master File (BMF).

EIN 22-1912812
Name in IRS Master File MULTIPLE SCLEROSIS ASSOCIATION OF AMERICA INC
NTEE Code G50
NTEE Classification Nerve, Muscle and Bone Diseases
NTEE Type Diseases, Disorders, Medical Disciplines
Classification Charitable Organization
Subsection 501(c)(3)  (View the list of codes)
Activities (927) Fundraising
Foundation Status Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi)
Deductibility Contributions are deductible
Affiliation Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations).
Group Name [Not Applicable]
Ruling Date May, 1971
Filing Requirement 990 (all other) or 990EZ return
Fiscal Year End June
IRS Forms 990
(provided courtesy of Foundation Center)
(Log In or Register Now to View Forms 990!)
  • June, 2018
  • June, 2017
  • June, 2016
  • June, 2015
  • June, 2014
Compensation % of Expenses Paid to Title
$226,287 2.59% Gina R. Murdoch President And CEO

Highly Rated

Charity Name & State Overall Score Overall Rating
Multiple Sclerosis Association of America (NJ) 72.42 two stars
Lazarex Cancer Foundation (CA) 91.34 four stars
Clinics Can Help (FL) 97.17 four stars
Ronald McDonald House Charities of Oregon and Southwest Washington (OR) 89.95 three stars
The Shea Center for Therapeutic Riding (CA) 85.72 three stars

Compare These Charities (Highly Rated)

This charity has an official representative registered with Charity Navigator.

Note: This rating represents consolidated financial data for these organizations:

  • Multiple Sclerosis Association of America
  • MSAA Jacksonville (56-2004972)
Constituent Feedback

This organization is sharing information on how they communicate with stakeholders to better inform your giving.

Charity Contact Info

Multiple Sclerosis Association of America
375 Kings Highway, N.
Cherry Hill, NJ 08034
tel: (800) 532-7667
fax: (856) 661-9797
EIN: 22-1912812

Visit Web Site

Board Leadership

Monica Derbes Gibson
Chairperson

CEO

Gina R. Murdoch
President And CEO

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