1. NFCC supports conditions and provides programs that create self-sufficiency and improve quality of life for those we serve. 2. Supporters for and awareness about NFCC will increase in north Fulton. 3. NFCC will have the resources it needs to fulfill its mission.

Strategies for Goal 1:1. 1. NFCC will investigate validated models for alleviating situational and generational poverty by December 31, 2014, and create a pilot program to address generational poverty with a cohort of at least five individual/family participants by March 31, 2015. The physical space needs and the financial support needs for program implementation will be included in the investigation and a business plan will need to be developed for the pilot program. 1. 2. NFCC will identify an academic partner and will create a partnership for overall program evaluation, development of program outcomes, and tracking of outcomes. 1. 3. Influence public policy with local, state and federal legislative and government agency entities in order to benefit those that NFCC serves. 1. 4. Maintain NFCC's emergency financial assistance program. 1. 5. The NFCC Education Center will continue to provide basic adult education in workforce development and readiness, life skills, financial literacy, and government benefits processing. 1. 6. Increase the number of individuals and families served by the mobile van by 25% annually. 1. 7. Individuals and families served by NFCC will be encouraged to utilize the food pantry in the context of budget relief. 1. 8. Individuals and families served by NFCC will be encouraged to utilize Thrift Store vouchers in the context of budget relief for clothing, household items, and furniture. 1. 9. Individuals and families served by NFCC will be encouraged to utilize the holiday assistance and backpack programs in the context of budget relief and to alleviate a financial burden for north Fulton families. Strategies for Goal 2:2. 1. Build relationships with key target audiences and determine the key messages that will resonate with each audience. 2. 2. Continue to develop and strengthen relationships with congregations in the north Fulton community. 2. 3. Actively market the thrift store throughout north Fulton County with an advertising budget beginning in FY2015. 2. 4. Promote awareness of the impact of poverty on north Fulton. Strategies for Goal 3:3. 1. Continue to implement and grow the volunteer program, with an increase in the number of recurring volunteers each year. 3. 2. Facilities and technology resources of the organization are adequate to meet the needs of those the organization serves, staff, volunteers, and the thrift store for at least the next ten years. 3. 3. Increase revenue from donations and contributions. 3. 4. The board of directors will remain actively engaged in the governance of the organization. 3. 5. NFCC will attract, develop, and retain qualified, caring staff.

Our capabilities for meeting goals are based on the support that is provided by donors, supporters, volunteers and staff. Together, with the help of our community, we are making a difference in the lives of low income families living in North Fulton.

We have designed a dashboard that places metrics and dates in place to accomplish these goals. In addition, each year we will evaluate the goals and how changes need to be made.

This strategic plan was voted and implemented in FY'2015 (July 1, 2014). This means that we are working with board members to establish committees and guidelines to work on goals.